Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.
If you are in a life-threatening emergency situation, dial 9-1-1.
The Disaster Distress Helpline: 1-800-985-5990 24/7 national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Call: 1-800-985-5990 or Text: TalkWithUs to 66746 or visit online: https://www.samhsa.gov/find-help/disaster-distress-helpline For Deaf/Hard of Hearing: Text TalkWithUs to 66746, or Call: 1-800-846-8517
Butte County Behavioral Health Crisis Line: 1-800-334-6622
Butte County Behavioral Health Access Line: 1-530-891-2810 Available 24/7 for those in crisis that need to speak with a counselor over the phone.
Northern Valley Talk Line: 1-855-582-5554 Available from 4:30pm-9:30pm daily for those that are not in crisis but would like to process events and mental health issues with a peer support specialist.
The Friendship Line: 1-800-971-0016Both an accredited crisis line and a warmline available 24/7 that specializes in caring conversations for older adults (ages 60+). Providing emotional support, elder abuse reporting, well-being checks, grief support through assistance and reassurance, active suicide intervention. Information and referrals for isolated older adults, and adults living with disabilities. Call: 1-800-971-0016 to be connected with a trained volunteer who specializes in offering a caring ear and friendly conversation with older adults.
Veterans Crisis Line: 1-800-273-8255 (option 1) 24/7 confidential support for all veterans, all service members, National Guard and Reserve, and their family members and friends. Can be accessed via online chat, phone call, or text.Online: https://www.veteranscrisisline.net Call: 1-800-273-8255 option 1 or Text: 838255 For deaf or hard of hearing: Text 838255 or Call: 1-800-799-4889
The National Suicide Prevention Lifeline: 1-800-273-TALK (1-800-273-8255) National network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Anyone thinking about suicide can Call: 1-800-273-TALK (8255) or Text: HOME to 741-741
National Hopeline Network: 1-800-SUICIDE (1-800-784-2433)
Lifeline Crisis Chat (Online live messaging): http://www.crisischat.org/
Crisis Text Line: Text “DESERVE” TO 741-741
Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288)
The National Council on Alcoholism & Drug Dependence Hope Line: 1-800-622-2255
Counseling and Therapeutic Services
The CampFire Resiliency and Relief Project- Camp Fire Relief Counseling (Substance Abuse Counseling)- Butte County Office of Education in partnership with Youth for Change will be offering free substance abuse counseling for students in Paradise, Magalia, and Concow schools. To access a request for service form, visit: https://tinyurl.com/y4qy7226. For questions, contact the Parent Support Line, 530-872-6400 ext. 1231. To request services, email Matt Reddam at, email@example.com. Please note: For questions, contact the Parent Support Line, 530-872-6400 ext. 1231.
Mental Health Association of San Francisco- Peer-Run Warm Line: 1-855-845-7415 The Peer-Run Warm Line is a toll-free, non-emergency resource for all residents of California seeking emotional support. The Peer-Run Warm Line provides assistance via phone and web chat on a nondiscriminatory basis to anyone in need. Some concerns callers share are challenged with interpersonal relationships, anxiety, panic, depression, finance, and alcohol and drug use. California residents may also receive support online through the Warm Line Chat at the following link: https://www.mentalhealthsf.org Available 24 hours, 7 days a week. Dial 1-855-845-7415 or use the Warm Line Chat at the following link: www.mentalhealthsf.org
Butte Hope- Butte Hope Helpline: 530-966-7382 (Please note: this is not a warm-line, but a scheduling line for counseling) Butte Hope (previously California Hope of Butte County) provides crisis counseling and support for the physical, emotional, cognitive and behavioral event reactions to natural disasters and connects callers with mental health support. Butte Hope is available and ready to take calls for those suffering from trauma and anxiety. Fire survivors who would like to talk with a crisis outreach worker or schedule a phone counseling appointment can contact the Hope Line at 530-966-7382.
Caring Choices-Camp Fire Resilience Therapy- **COVID-19 Update: Due to COVID-19 this service is only offered through teleconferencing.** Provides up to eight free sessions of therapeutic counseling. Counseling is offered to individuals through teleconferencing. Open to individuals impacted by the Camp Fire. Call for appointment or submit an interest form online for follow-up with Caring Choices. Form accessed here: www.caring-choices.org/camp-fire-resilience-therapy.html Phone: 1-866-703-3873
Emotions Anonymous- Mutual Support Group **COVID-19 Update: Emotions Anonymous has resumed in-person meetings with social distancing measures in place.** Emotions Anonymous is offering a free mutual support group in Chico. Participants will have the opportunity to join a twelve-step support group composed of people who come together weekly for the purpose of working toward recovery from emotional difficulties. Support groups are free and available to all. No registration required, drop-ins welcome. This support group meets every Wednesday at 5:30pm – 6:30pm at the Faith Lutheran Church, located at 667 East 1st Avenue, Room 7, Chico. For more information, contact Marcia at 530-570-9010 or via email: firstname.lastname@example.org.
African American Family and Cultural Center– **COVID-19 Update: The African American Family and Cultural Center remains open. However certain groups/services are now offered through Zoom due to COVID-19. For more information please use the following link: https://www.aafcc-oroville.org/**
Heartstrings Counseling- Offering free individual counseling to anyone impacted by the Camp Fire located in California. Sessions are available over the phone, through skype/online video services, or in person. Camp Fire Survivors are offered 8 free phone counseling sessions. Please note the following: Free phone sessions are only available to Camp Fire Survivors ages 18 and older. Phone sessions are not immediate. All services are provided by licensed LMFT or students in training under the supervision of a licensed LMFT. Information available online at www.heartstringscounseling.org Camp Fire Survivors will call the service phone number 916-676-7405 (available Monday-Saturday from 9am-7pm) to schedule an appointment and a Heartstrings contact will reach out and establish a date for counseling. All in-person sessions must be made by appointment, and services will be located at the non-profit’s Loomis location, 6135 King Road, Suite D, Loomis Ca, 95650. Please Note: LMFTs are licensed to provide services to those located in California, therefore those who have relocated outside of the State of California are NOT eligible for this program.
Haley Music Therapy– **COVID-19 Update- Haley Music Therapy is now offering services via Telehealth.** Offering music therapy for Camp Fire survivors and helpers impacted by the fire. Music therapy offers a non-invasive method to assist with processing emotions, trauma, and stress through the use of instruments, guided meditation, songwriting, and relaxation. No experience is required, open to all ages. Due to the developing nature of this program, space may be limited. Please contact for more information or to schedule a session. Contact Erin either by phone (530-228-3483), available Monday – Friday 9am-5pm or email at email@example.com. More information is available at haleymusictherapy.com
Behavioral Health Locations
Offering services for individuals with Medi-Cal or who are uninsured.
Butte County Behavioral Health – Gridley Family Services
- 995 Spruce Street, Gridley
- Phone: 530-846-7305
Butte County Behavioral Health – Oroville Community Counseling Center
- 88 Table Mountain Blvd, Oroville
- Phone: 530-538-2158
Butte County Behavioral Health – Chico Community Counseling Center
- 109 Parmac Road Suite 1, Chico
- Phone: 530-891-2945
Empower Me Art- Empower Me Art provides workshops for community organizations that would like to host art opportunities for families and children impacted by the Camp Fire. Program is funded until the end of June 30th, 2020. For virtual expressive art projects or to be mailed art materials specific for CF Survivors and Families, please contact EMA directly through their INFO page at www.empowermeart.org. Contact EMA for a virtual workshop or other CampFire respite resources online at www.empowermeart.org via their INFO page. For individuals with questions about the program, there is an FAQ page at the top of the home page of www.empowermeart.org For community organizations that would like to host art workshops, please email your information to firstname.lastname@example.org to submit a workshop request, or call 510-936-1880 to get more information about Empower Me Art holding a workshop in your community.
Butte County Art on Wheels- Offering a mobile art studio that provides Camp Fire survivors with positive community oriented projects. The Butte County Art on Wheels program is designed to improve the physical, emotional, and mental health of all participants. This program is directed by artist Jessie Mercer, who partners with schools, companies, and community organizations. Butte County Art on Wheels offers free services to organizations associated with children of Camp Fire survivors. Butte County Art on Wheels is also available to groups throughout the community for a fee. Please note that this program is not designed for individual services. Available to all. Free services for organizations associated with children of Camp Fire survivors. To schedule an appointment contact Jessie at 530-828-2960 or through email: email@example.com. For more information regarding the Art on Wheels program use the following link: http://bit.ly/31v60pq.
Camp Fire Survivors- A website for Camp Fire survivors to tell their story and share in solidarity and healing. To share your own story as a Camp Fire Survivor, or to read the stories of Camp Fire Survivors, please visit: https://campfiresurvivors.com/
Sonoma Rises App- Sonoma Rises is a free application available on the app store for iOS or google play created in response to the 2017 Sonoma Fires. Sonoma Rises is available in English and Spanish, and helps connect users with free and local mental health care services. The app aims to help users in increasing their wellbeing following a disaster or other traumatic situation. Users can access customized tools to help cope with stress, heal from loss, prioritize self-care, connect with others, manage anger, and track their mood. There are also tools within the app designed just for teens.
National Center for PTSD- PTSD Coach App and Website- Offering a free website and application with tools for coping with sadness, anxiety, and other symptoms that people who have been through trauma can develop. Some tools are brief and can help aide relaxation when feeling stressed or possibly improve mood. Offers guidance with tackling difficult problems, changing thinking patterns, and setting goals.Link to website: http://bit.ly/2ZafBQA. Also available on Apple App Store and Google Play
Online/Mobile Children’s Resources
The National Child Traumatic Stress Network– Offers online training, support, information and resources to the public and providers who work with children and families exposed to a wide range of traumatic experiences. NCTSN offers information on traumatic experiences including physical and sexual abuse; domestic, school, and community violence; natural disasters, terrorism, or military family challenges; and life-threatening injury and illnesses. Use the following link to access all NCTSN resources: http://bit.ly/2ZBmHhu
The National Child Traumatic Stress Network (NCTSN)– Help Kids Cope App– Offering a free mobile app for parents, helping parents talk to their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network. Available for download through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope
Anthem Blue Cross–Tips for Talking to Children After Traumatic Events– Online resource for parents and educators navigating conversations with children who have experienced traumatic events. Accessible at https://bit.ly/2WcnHav
SAMHSA– Tips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event- This guide provides parents, caregivers, and teachers various tips on how to talk to children and young adults after a disaster or traumatic event. This guide also offers resources, treatment locators, hotlines, and additional behavioral health resources. Accessible athttp://bit.ly/2JDsnDm
More online resources for helping kids cope:
HelpCentral.org- www.MentalHealth4Youth.net– Mental health and wellness services for children and youth ages 0-18- Searchable website; search for services filtering by age, location, payment type, language. Other mental health and wellness resources in Butte and Glenn counties can be found by using the online searchable databases maintained year round by Help Central Butte-Glenn 2-1-1: HelpCentral.org- Find the help you need > Crisis Intervention/Counseling/Mental HealthCrisis Intervention/Counseling/Mental Health- (Click on a category below to see available services.)