FEMA Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

FEMA Updates

FEMA – Survivor Privacy Incident Information- In March 2019, FEMA reported oversharing sensitive, personal information for a portion of disaster survivors within the Transitional Sheltering Assistance (TSA) program with a supporting contractor. The information in question has since been permanently removed from the contractor’s system, and no evidence has been found that the information was compromised. Survivors impacted by this incident were sent letters notifying them of the information over-share, and as a cautionary measure, FEMA is providing free credit monitoring services for a time period of 18 months to impacted survivors who request it. To view the letter, and get more information about offered credit services, please visit the following site: www.fema.gov/survivor-privacy-incident  

FEMA Housing- Information Update- FOR HOUSING SITUATION CHANGE- Survivors who applied for FEMA and communicated upon their initial intake that they had secured housing with friends, family, or through a temporary situation (including RV and trailer units) may not have been considered eligible for FEMA direct housing assistance. If survivors are in need of housing, and need to update their information about their housing situation with FEMA, they can call FEMA at 1-800-621-3362 and update their current housing status and needs. 

DEADLINE/APPEAL-  The deadline for disaster assistance through FEMA was February 15th. Those who were denied and need to appeal/re-submit their application should note the time stamp on their denial letter detailing the time frame in which they have to review/appeal their application. See information below regarding contacting FEMA for the appeals process.   

FEMA Registration Information:The FEMA registration deadline has passed, the following information is included for individuals wanting to follow up on their applications or appeal their denial. FEMA phone operators will be able to access an applicant’s file and provide assistance navigating the appeals process. Additionally, phone operators can determine whether an appeal will be necessary in the instance of an error in the application on the part of FEMA. Applicants who missed their deadline to appeal due to extenuating circumstances (such as being in the hospital), may be able to receive an extension for their appeal deadline. Camp Fire survivors that had their primary residence in Paradise, or a declared zone, who sustained losses in the designated areas were eligible to apply for assistance. For more information on FEMA, visit  http://www.DisasterAssistance.gov or call 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. 

FEMA: Contact Information: 1-800-621-3362   or TTY: 1-800-462-7585 or online at:  www.disasterassistance.gov .  The FEMA Application Deadline was February 15th , 2019. View Complete FEMA guidelines here: http://bit.ly/2ICQtgp

FEMA Site Resources


Gridley Relief Group- GridleyLife Text Line- Provides information about all things Gridley, including event announcements, resource information, and community activities. Those interested in signing up for these messages can text: GridleyLife to 898-211. 

Gridley Wildfire Distribution Center- Offering various household supplies and food to Camp Fire and Bear/North Complex F fire survivors in the Gridley area. Supplies vary depending on donations, but include new toiletries, household items like toilet paper, paper towels, cleaning supplies, pet food, clothing, and non-perishable foods. Food donations also sometimes include fresh produce, but produce items are never guaranteed. Available to Bear and Camp Fire survivors, survivors must be able to present a valid photo ID and FEMA paperwork that matches fire impacted address or insurance paperwork that illustrates impact. Survivors may access the center once a week, and non-survivors are not permitted within the center even if accompanied by a survivor.Survivors can drop in to access service on Tuesdays from 10am-1pm at The Distribution Center located at 893 Hazel Street, Gridley 95948. Please note: The distribution center will be closed on Tuesday, November 24th.