Basic Needs, Clothing & Supplies

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Clothing & Supplies 

Paradise Adventist Church- Love Paradise- Paradise Adventist Church, in partnership with Love Paradise, is offering a free grocery assistance and delivery program for Camp Fire survivors affected by the COVID-19 crisis. This service is free (for groceries up to $50) and requires registration. Bills above $50 dollars will require payment for the difference. Please Note: Camp Fire survivors may access the Love Delivers program once per month for grocery assistance. However, if a survivor would like access to free-delivery, Love Delivery may accommodate that service once per week. Holiday Market is willing to accept CalFresh for the amount above $50, however, Camp Fire survivors must go to the store themselves to complete the transaction. Delivery hours vary. Application available online 24 hours a day, 7 days per week.

  • Complete the Love Delivers application please at the following link: http://bit.ly/LoveDeliversApp
  • Applicants will receive an initial email from Love Delivers, either accepting or denying the application.
  • Email grocery list to lovedelivers@paradiseadventist.org with your full name and date in the subject line. (If your grocery bill goes above fifty dollars, Love Delivers will process a credit or debit card for the difference)
  • Your groceries will be delivered for free as soon as full payment for groceries has been received or the order has been processed.

Paradise Hope Center- Offering food, clothing, and other basic necessities. Family food boxes are distributed the 3rd week of each month. Services available to Ridge Residents ages 18 and over. ID and proof of address is required to access services.ID with proof of impacted address is required to access services. Drop in Tuesday-Friday from 9am-3pm to access services. For more information about other services offered through the Paradise Hope Center, visit the program’s Facebook page or connect by phone.Facebook: www.facebook.com/ParadiseHopeCenter/ Phone:530-327-7486 Located at: 311 Circlewood Drive, Paradise

Magalia Community Church- Resource and Recovery Center- Offering new or very gently used clothing to fire survivors. Clothing distribution has resumed and will be held in the North Room of the community/fellowship hall. Distribution depends on donation availability. Available to all Fire Survivors. Fire survivors must bring a photo ID, such as a California Driver’s License or California ID, and proof of impact through a burn scar address. Survivors may access services through the distribution center once a week. Social distancing measures will be put in place during distribution. Individuals who do not comply with the social distancing measures will be asked to leave. Face coverings are not required since social distancing measures will be put in place. Hours: Tuesday, Wednesday, and Saturday: 10am-2pm. Drop-in during program hours at MCC, 13700 Old Skyway, Magalia (North Room of the community/fellowship hall)

Hygiene/Showers/Laundry

Paradise Alliance Church- Showers, Washers, and Dryers- **COVID-19 Update: Shower and laundry services have resumed ** Offering shower facilities, as well as washers and dryers are available at Paradise Alliance Church for Camp Fire Survivor use. Survivors will be asked to provide their FEMA number, a current ID/Driver’s License, their current address, and their burn scar address before accessing the facilities.Camp Fire Survivors must bring a current ID/Driver’s License, their current address, and their burn scar address before accessing the facilities. Hours: Monday-Friday from 3:30pm-7pm. Location: Paradise Alliance Church, 6491 Clark Road, Paradise

Oroville Southside Community Improvement Association (OSCIA)- Haven of Hope on Wheels- **COVID-19 Update: Haven of Hope on Wheels will continue to serve the community during the COVID-19 situation. Please see their website for location schedule updates here: havenofhopeonwheels.org/** Offers shower, toilet, and laundry services to individuals experiencing homelessness and fire survivors free of charge on a first-come-first-served basis. Showers are 15 minutes with 7 of those minutes being a timed hot shower which can be started when ready. Shampoo, body, and hand soap are provided in each shower room. Laundry pods will be provided for those utilizing laundry services. Available to adults ages 18 years or older experiencing homelessness and fire survivors. Children ages 17 and under may access services as long as they are accompanied by an adult. May accommodate families under special circumstances. Shoes, sleeping bags, and heavy items are excluded from laundry services. Individuals accessing the service may wash up to 2 sets of clothing. Individuals must check in at the Haven of Hope on Wheels table to receive a number and wait their turn. Dates and locations may vary. Check online on their website, Facebook page, or call for the most current schedule.

Current Schedule:

Tuesdays: 11:30am-2:30pm, at the levy behind the Municipal Auditorium/Catalyst in Oroville, 1200 Myers St, Oroville
Wednesdays: 10:30am-2:00pm, 9861 Oro Quincy Hwy, Berry Creek
Thursdays: 10:00am-12:00pm, Jubilee Church, 6280 Clark Road, Paradise
Thursdays: 1:00pm-2:30pm, Pines Hill Hardware Store, 11300A Miller Flat Road, Concow
Fridays: 11:30am-2:30-pm, Open Lot across the street from Cornucopia Restaurant, 515 Montgomery Street, Oroville. Cross Street: Montgomery Street & Feather River Boulevard.

Please note: no service on the 5th Fridays of each month.

Facebook page here: facebook.com/myhavenofhopeonwheels/ Website: havenofhopeonwheels.org Phone: 530-693-4305 

Furniture

Note: Butte County Environmental Health advises all mattresses in the Paradise/Magalia/Concow area be replaced after the fire even if unburned

Camp Fire Free Furniture Store (formerly known as Colusa Furniture Group) & the Throwing Starfish Foundation– **COVID-19 Update: Limited appointments are now available as the Free Furniture Store has reopened with new COVID-19 retail guidelines.** Camp Fire Free Furniture Request – Offering donated furniture to Camp and Carr Fire Survivors. Survivors must have proof of a stable living situation (apartment, house, trailer, mobile home, etc.) Furniture will NOT be released to a storage unit unless proof of an impending move in date (2 weeks or less) is provided. Furniture will not be given to people living in hotels or tents. Failure to comply with this rule is grounds for dismissal from the group. 

Camp and Carr Fire Survivors interested in receiving furniture must complete the following steps:

  • Go to the Camp Fire Free Furniture Store Facebook (link: http://bit.ly/2SlhhXq)
  • Request to join the group
  • Agree to follow the group rules and answer a short questionnaire
  • Once added to the group, survivors must complete the Camp Fire Free Furniture Request form at the following link: http://bit.ly/2MmRpqg  
  • Survivors will also be asked to show ‘proof of identity’ such as a photo of a driver’s license or another ID; ‘proof of loss’ such as a photo of a utility bill or other document that shows their residence address at the time of the fire; and ‘proof of current need’ such as a photo of the empty space where furniture is needed.

Please note the following: Camp Fire Free Furniture Store requests survivors to answer all questions. Failure to provide full information may hinder the group’s ability to help. Completing the form does not guarantee survivors will receive donated furniture. Camp Fire Free Furniture Store does not have set hours but instead schedules appointments to meet survivors at their store. Furniture delivery may be available to survivors on a case by case basis.  For more information contact Colusa Furniture Group Admins via Facebook Messenger

Facebook- Facebook Marketplace- Provides a website where individuals may buy and sell new or used items locally or from businesses. Listings include: Furniture, housing rentals, vehicles, electronics, etc. The general public can post items for sale, giveaway, or barter. Others searching for goods and services must contact individuals with posted items and make arrangements to purchase or pick up items. Internet access required to access the site. Individuals with Facebook accounts may access services at the following link: https://www.facebook.com/marketplace

Camp Fire Free Stuff: Facebook group to connect survivors with free items available, may include clothing, furniture or other supplies. See online here: http://bit.ly/2VZaMZb

Propane Refill

Campaign Propane, Operation Warmth**COVID-19 Update:Campaign Propane is offering free propane fills, exchanges, and gas to travel to a fill station to obtain propane to Camp Fire survivors. See needs request link or connect through the group’s Facebook page. Due to the COVID-19 pandemic, Campaign Propane is still unable to personally delivery propane tanks to Camp Fire survivors.** Offering assistance to those impacted by the Camp Fire with propane needs including: propane fills, exchanges and gas. Assistance is not guaranteed, and the program is only for individuals directly impacted by the Camp Fire that can provide an empty propane tank for refill. Those in need of propane should contact the group through their facebook page or through the online needs request form. Internet access is required to access online form. Connect with Campaign Propane through messenger on their Facebook page: http://bit.ly/2GI1jiH    Please be aware that individuals attempting to access assistance through Campaign Propane will need a Facebook account in order to message Campaign Propane regarding their needs requests. Messages from blocked accounts, or non-users cannot be identified for follow up with Campaign Propane. Camp Fire Survivors with propane needs can also submit a needs request online through the following intake form: https://bit.ly/39n7CUN