Camp Fire Information & Resources

Camp FireRelief and Recovery resources are emerging daily and information is still changing rapidly. This page includes resources for Camp Fire survivors. The information has been researched and validated by Butte-Glenn 211. This page is updated several times per week. For the MOST current daily information on Camp Fire resources:

  • Dial 2-1-1 or text your zip code to 898211 to be connected with live help and speak with a Butte-Glenn 2-1-1 Resource Specialist.
  • From outside Butte and Glenn counties, dial 1-866-916-3566 to reach the 2-1-1 Center in Chico.
  • Opt into the CAMPFIRE text-line to receive update messages on Camp Fire information and recovery resources. Text CAMPFIRE to 898211.

Disaster Marker: On Thursday, November 8, 2018, at 6:30am, a brush fire was reported in the area of Pulga Road at Camp Creek Road near Jarbo Gap. Since then more than 52,000 people from Paradise and other communities have been impacted in one of the most devastating wildfires California has experienced. 

Current Public Safety Notifications: 

(Event 02/25) CalFire Butte County – Hazardous Fuel Reduction- CalFire Butte County will be conducting a controlled burn on Tuesday, February 25th in Magalia. The department plans to burn approximately 12 acres of vegetation at the Butte Fire Center on Steiffer Road in Magalia. The hazardous fuel reduction (HFR) burn will remove undergrowth and provide a fuel break to mitigate fire danger in the area. See the full press release here: bit.ly/32pvFkg. WHEN: Tuesday, February 25th WHERE: Steiffer Road, Magalia  

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.


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Resource & Recovery Events

***Please Note: The following upcoming events are date and time specific; information may change and there is no guarantee that the agencies or organizations offering these events will still have services or resources available. The most current events and most updated resource information is best found by calling 2-1-1 or texting your zip code to 898211.  For people outside of Butte County, call 1-866-916-3566 to connect with a Butte 2-1-1 resource specialist.**

(Event 02/25) Stonewall Alliance – LGBT*Q+ Competency Training for Service Providers- Stonewall Alliance will offer a LGBTQ+ Competency Training for Service Providers in Chico. This training will feature community agreements, introduction to identity, small group activities, scenarios, action tips, and questions and close. Attendants will learn concepts of identity, gender, pronouns and sexuality, best practices for working with LGBT*Q+ clients and community members, how to advise patients on gender-affirming options, and relevant local resources. This event is free and requires pre-registration to attend. Please Note: this training fulfills annual staff cultural competency requirements and offers 2 hours of CEUs. For more information or to pre-register, please email: DBHtraining@buttecounty.netWHEN: Tuesday, February 25th from 3pm – 5pm WHERE: 3211 Cohasset Road, Suite 100, Chico 95973 

(Event 02/26) United Policyholders –  February Insurance Claim Webinar- Offering a free webinar in February to help Camp Fire Survivors with insurance claim questions. Registration is required, but there is no cost to attend. Webinar will be presented by United Policyholder staff member Sandy Watts, and allow for insurance claim questions to be answered in real time. Questions can be sent in advance or can be asked during the webinar. To submit a question in advance, send an email indicating the date of the webinar and the question to: mark.dillman@uphelp.org. Those interested in participating in the February 26th webinar can register here: http://bit.ly/38QHVfK WHEN: Wednesday, February 26th starting at 6pm

(Event 02/27) Upper Ridge Community Council – February URCC Meeting- Upper Ridge Community Council will host a February meeting in Magalia. This event will feature a candidates forum where attendants will have the opportunity to hear from candidates for US House Representatives, California State Assembly, and Butte County Supervisor. The evening will also include a Q and A and reports on various URCC projects including: Sirens on the Ridge, Magalia Community Park Foundation, Fire Safe Council, Tree Removal, Recognition of URCC by Butte County Supervisors, Medical Services on the Ridge Update, and more. This event is free and available to all. For more information or to RSVP for this event, please use the following link: http://bit.ly/2RVnrf2.WHEN: Thursday, February 27th from 6pm – 8pm WHERE: Community Hall, 7th Day Adventist Church, 15204 Skyway Road, Magalia 95954  

(Event 02/28) Rebuild Paradise, Butte College, and Valley Contractors Exchange – Contractor ConnectionRebuild Paradise, Butte College, and Valley Contractors Exchange are collaborating with the Paradise Ridge Chamber of Commerce, Paradise Association of Realtors, and Chico Builders Association to provide the opportunity for subcontractors and suppliers to connect with local agencies and general contractors,  lenders, insurance agents, and more to expand their networks and share information. This event will feature presentations on Unplugging Septic Issues and Trades Training Programs. RSVP is suggested to secure sufficient handout materials. For contact information and RSVP, visit: http://bit.ly/2UKCLhA..  WHEN: Friday, February 28th from 1:30pm-3pm WHERE: Paradise Alliance Church Gym, located 6491 Clark Road, Paradise

(Event 02/29, 03/01) Explore Butte County – Butte County Museum Weekend- Butte County will offer a Museum Weekend event in celebration and promotion of history, art and culture through a network of museums and cultural centers. Museums, galleries, and other cultural destinations across the county will open their doors for the inaugural event. All participating locations will offer free admission and full access to the range of Butte County’s cultural offerings. The following locations will participate in Butte County Museum Weekend: 

  • Bolt’s Antique Tool Museum – 1650 Broderick Street, Oroville 95965 
  • C.F. Lott Home in Sank Park – 1067 Montgomery Street, Oroville 95965
  • Chico Air Museum – 165 Ryan Avenue, Chico 95973
  • Chico Art Center – 450 Orange Street #6, Chico 95928 
  • Colman Museum-Centerville Schoolhouse – 13548 Centerville Road, Chico 95928
  • Feather River Nature Center and Native Plant Park –  Montgomery Street and Old Ferry Road, Oroville 95965
  • Gateway Science Museum, California State university, Chico – 625 Esplanade, Chico 95926
  • Gold Nugget Museum – 5570 Black Olive Drive, Paradise 95969
  • Gridley Museum – 601 Kentucky Street, Gridley 95948 
  • Historic Oroville State Theatre – 1489 Myers Street, Oroville 95965
  • Janet Turner Print Museum – 400 West 1st Street, Chico 95929 
  • Museum of Northern California (MONCA) – 900 Esplanade, Chico 95926
  • Oroville Chinese Temple – 1500 Broderick Street, Oroville 95965 
  • Pioneer History Museum – 2332 Montgomery Street, Oroville 95965
  • Valene L. Smith Museum of Anthropology – 400 West 1st Street, Chico 95929

WHEN: Saturday, February 29th and Sunday, March 1st from 10am – 4pm WHERE: Participating locations listed above.

(Event 02/29) Butte County Library – Seussical Celebration- Butte County Library will host a Seussical Celebration event in Oroville. THis event will feature storytime, crafts, games and more. To RSVP for this event via Facebook, please use the following link: http://bit.ly/38TEAMM. For more information contact the Butte County Library Oroville Branch at 530-538-7642. WHEN: Saturday, February 29th from 11am – 5pm WHERE: Butte County Library (Oroville), 1820 Mitchell Avenue, Oroville    

(Event 03/03) Town of Paradise – Community Information Meeting- The Town of Paradise will hold a community meeting dedicated to updates from local agencies and government organizations, and give the community a venue to hear information from each agency directly. Agencies such as PID, PUSD, Butte County and others will provide a 5-10 minute update presentation, after the presentations, each agency will have a table for public questions. The meeting is also broadcast live through the Town of Paradise Facebook page. WHEN: Tuesday, March 3rd from 6pm-8pm WHERE: Paradise Alliance Church, 6491 Clark Road, Paradise

(Event 03/12, 03/13) Magalia Community Church – Stitching Hearts Worldwide Event- Magalia Community Church will host a Stitching Hearts Worldwide event, where attendants will have the opportunity to help craft quilts and sleeping mats that will be donated to Camp Fire Survivors. This event is free and available to all; no registration required. Participants will not need prior experience. All supplies and instruction provided. For more information please use the following link: http://bit.ly/32ag7km.WHEN: Thursday, March 12th from 11:30am – 2pm. Friday, March 13th from 12pm noon – 2pm  WHERE: Magalia Community Church (MCC Firehouse), 13700 Old Skyway, Magalia  

(Event 03/14) Oroville Botanic Garden and Education Center – 3rd Annual Arbor Day Festival- Oroville Botanic Garden and Education Center will offer the 3rd Annual Arbor Day Festival. This event will feature a tree circus, raffle prizes, tree planting demos, a silent auction, a forest K9 demonstration, fun booths, Tree City USA, crafts, educational programs and more. This event is free and available to all. For those interested in becoming a vendor, register online at www.OBGEC.com or email to info@OBGEC.com. For questions contact: Debi at 530-282-3665 or Susan at 951-453-2651. WHEN: Saturday, March 14th from 10am – 4pm WHERE: Huntoon Street, Oroville 95966  

(Event 03/14) United Policyholders-Solving Reconstruction Pricing Disputes- Roadmap to Recovery Hands-on Workshop- United Policyholders will offer a hands-on workshop in Chico. This event will offer assistance to homeowners and help them overcome roadblocks to rebuilding. United Policyholders encourages homeowners whose insured homes were damaged or destroyed in the Camp Fire to attend this event. RSVP is required to attend this event. To RSVP please send an email to info@uphelp.org.  Please Note: United Policyholders will contact individuals when they are registered to attend this event, participants will also be informed of which documents they will need to bring. For more information regarding this event, use the following link: http://bit.ly/2FdlmoF. WHEN: Saturday, March 14th from 10:30 am – 2 pm  WHERE: St. John the Evangelist Episcopal Church, 2341 Floral Avenue, Chico

(Event 03/22) Medspire Health – March Free Clinic Day- Medspire Health is offering free non-emergent medical care including: wellness checks, medications, health screenings, pediatrics, blood pressure checks, wound care, blood sugar checks and physical exams. This event is free and open to all. No I.D. is required. For more information, please use the following link:  http://bit.ly/33Lrq1F  WHEN: Sunday March 22nd from 10am – 2pm WHERE: Magalia Community Church,13700 Skyway, Magalia 95969

(Event 03/22) Chico Area Recreation and Park District – Kite Day 2020- Chico Area Recreation and Park District will host the Annual Chico Kite Day. All kite flyers will receive a souvenir, compliments of Bird in Hand. This family friendly event is free and available to all; no registration required. For more information please contact CARD at 530-895-4711. WHEN: Sunday, March 22nd from 12pm – 4pm WHERE: Community Park ,1900 Dr Martin Luther King Jr Pkwy, Chico

(Event 03/26) Chico Area Recreation and Park District – 2020 Emotional Support Tune-Up Seminar- Chico Area Recreation and Parks District will host a breakout workshop devoted to emotional well-being and enhancing participant’s overall outlook on life. A mix of professionals and laymen facilitate the groups, sharing their unique experiences, insights and tools with guests. This event is free and available to all. RSVP is not required but encouraged. To RSVP for this event, or for more information about the event, or to view  a complete list of presenters and topics discussed, please use the following link: http://bit.ly/2RptAB5.   WHEN: Thursday, March 26th from 10am – 3:30pm WHERE: Lakeside Pavillion, 2565 California Park Drive, Chico 95928

(Event 04/12 – 05/01) Paradise Adventist Church – Camp Fire Shed Project (Volunteer Event)- Paradise Adventist Academy, in partnership with Marantha Volunteers International, is seeking volunteers from April 12th until May 1st. The Camp Fire Shed Project plans to build 250 sheds for those living within the Camp Fire burn scar. Attendants are welcome to volunteer for half a day or several days. Interested volunteers may register online at the following link:http://bit.ly/39s5WtM or drop-in at Paradise Adventist Academy and then walk across the street to Paradise Adventist Church to begin working. If volunteers are interested in staying the night, cots/foam mattresses will be available as well as free meals. Please note the following: breakfast is served at 7am, lunch at 12 pm noon, dinner at 5pm. Tools are welcome but not necessary.  For more information please contact Garrison at 707-694-4521 or Joelle 530-877-5241. WHEN: Sunday, April 12th – Sunday, May 1st (Build days are Sunday – Friday)  WHERE: 5720 Academy Drive, Paradise 95969  

(Event 04/12) Lake Concow Campground – Spring Egg Hunt and Community Potluck Celebration- The Lake Concow Campground will host an annual Spring Celebration and Grand re-opening. The potluck will begin at 10 am, and the egg hunt will start at 12 pm noon. This event also offers free parking. The celebration will continue until dark, weather permitting. Participants are encouraged to bring instruments for a jam session, and artisanal crafts for the trade circle.  Participants are encouraged to wear rain boots and bring a basket, bucket, or bag for the egg hunt. This event is free and available to all. Please note: Potluck contributions are not required for attendance. Potluck items can be food or drinks. Please label food dishes with ingredients for those with dietary concerns. For more information about this event please use the following link: http://bit.ly/2R48Zkv  WHEN: Sunday, April 12th from 10 am – 8pm WHERE: Lake Concow Campground, 12967 Concow Road, California 

(Event 04/17) CSU, Chico College of Agriculture – Wildcat Day on the Farm- The Chico State University Farm will host an educational day for students, children, and the local community. This event will feature guided tractor tours, a no-host lunch from local vendors, agricultural games and more. Participants will also have the opportunity to visit the University’s 800-acre living laboratory, join student guided tours, shop the opening day of the University Garm’s Spring Plant Sales, test their agricultural literacy and enter to win a UNiversity Farm gift basket. This event is free and available to all; no registration required. For more information contact CSU, Chico College of Agriculture at (530) 898-5844 or use the following link: http://bit.ly/375xIul  WHEN: Friday, April 17th from 10am – 3pm WHERE: 311 Nicholas C Shouten Lane, Chico 

(Event 04/18) Valley Oak Children’s Services – Children’s Fair- Valley Oaks Children’s Services, in partnership with Funny Faces, will offer a Children’s Fair in Chico. This event will feature family friendly activities, face painting and children’s services. This event is free and available to all; no registration required. For more information regarding the Children’s Fair, please contact Valley Oaks Children’s Services at 530-895-3572. WHEN: Saturday, April 18th from 10am – 2pm WHERE: Chico Downtown Plaza, 420 Main Street, Chico  

Weekly Events

(Mondays) Paradise Community Guilds- Meets every second and fourth Monday of the month to provide support and information, including help with insurance, addressing trauma, fire-resistant building methods, community emotional support, and community building. Open to all Paradise residents impacted by the fire. Located at Lotus Guide Center, 6268 Skyway, Paradise. Hours, every second Monday at 5:15PM for a potluck, with a presentation at 6pm. Business meetings begin at 7pm. On fourth Mondays at 5PM, Paradise Community Guilds will be presenting their new film series, “Conscientious Projector.” The public is invited to both events. Questions can be directed at 530-762-1490, by email at: paradiseguilds@gmail.com, or online at http://www.nortonbuffalohall.com

(Thursdays) Paradise Alliance Church – Community Dinner- Offering a free dinner to the ridge community every Thursday night at 6pm. The Paradise Alliance church is available to Camp Fire survivors and all interested individuals. Located at 6491 Clark Road, Paradise. The church can be reached by phone at 530-877-7069.

(Fridays) Paradise Lutheran ChurchFree Lunch Program- Offering a free lunch every Friday (except holidays) from 12pm noon – 1:30pm. This ongoing resource is free and available to all. Donations are also accepted. For more information contact the Paradise Lutheran Church at 530-877-3549 (Hours: T-F: 9am – 1pm).  Drop-in Fridays from 12pm noon – 1:30pm (after church in the hall).  Paradise Lutheran Church, 780 Luther Drive, Paradise 95969

Extreme Weather Centers and Temporary Shelter

Overnight Options 

Safe Space Winter ShelterProvides temporary emergency overnight shelter to those in need during Chico’s winter months. Safe Space Winter Shelter provides 50-60 emergency shelter overnight beds at rotating host churches from December to March. Transportation from the intake center is provided to the designated shelter each night and to breakfast at the Jesus Center the following morning. Information is available at 530-715-0045. No restrictions. The service requires a code of conduct expected of all guests, including no disruptive behavior, weapons, drugs, or indoor smoking permitted at the shelter locations. Operating under the housing-first model, Safe Space does not have requirements related to sobriety, pets, or couples for those seeking shelter. Arrive at intake center at 2233 Fair Street from 5:30pm-6:30pm, transportation to shelter at hosting Church at 7:00pm. Shelter Sites rotate, intake center is located at 2233 Fair Street 95928, 5:30pm-6:30pm. Safe Space Winter Shelter is avaliable from Dec 22, 2019 – March 15th, 2020.  

Torres Shelter- Must register to stay overnight at the shelter. Check-In at 2pm for new guests (Check-in from 4:30pm-6pm daily for returning guests), 7 days a week. Picture I.D. required. Well-behaved and vaccinated pets are also welcome. Basic Rules: No drinking, no drugs (unless prescribed), no violent behavior, guests under the age of 18 must be accompanied by a parent/guardian. For additional emergency shelter information, use the following link: http://bit.ly/2ogfEx1. For case management appointments call M-F between 10am-2pm, (530) 891-9048. Located at 101 Silver Dollar Way, Chico 95928

 Jesus Center(Sabbath House) – Offering overnight services for women (at least 18 years old) and children (boys to 12 years old). Check-in between 4:30pm and 5:30pm seven days a week. Check out time is by 7:30am the next morning. Located at 1297 Park Avenue, Chico 95928. Phone: 530-345-2640. For additional emergency shelter information, use the following link: http://bit.ly/2P3J1wp 

Oroville Rescue Mission- Overnight shelter- The Men’s Shelter and the separate Women & Children’s Shelter is available beginning at 4:30pm Monday – Saturday (1:30pm Sundays) for showers and/or overnight accommodations. Spiritual counseling, nightly gospel services, family support services and referrals, jail ministries and addiction recovery programs are offered.  Stays are possible anywhere between one night and 30 days. Anyone in Oroville in need of emergency food and shelter is eligible; Must provide I.D. and social security number.  Phone: 530-533-9120. Located at 4250 Lincoln Blvd, Oroville, 95966. Please call before visiting in person.

Call 2-1-1 for information on additional overnight shelters in Butte County.

Weather- Sheltering Center Daytime Options 

For General Public or Fire Impacted: 

  • Chico Library – Open to the public and can be utilized as temporary shelter from extreme weather conditions during regular business hours. Located at  1108 Sherman Avenue, Chico 95926.  Hours: Tues-Thurs 10am-6pm, Fri-Sat 10am-5pm, and Sunday 1pm-5pm. Closed on Mondays.

  • Oroville Library –Open to the public and can be utilized as temporary shelter from extreme weather conditions during regular business hours. Located at 1820 Mitchell Avenue, Oroville 95966 . Hours: Tues-Sat 10am-5pm, Sunday 1pm-5pm. Closed on Mondays. 
  • Paradise Library – Open to the public and can be utilized as temporary shelter from extreme weather conditions during regular business hours. Located at 5922 Clark Road, Paradise 95969. Hours: Tuesday and Thursday 1pm-6pm and Saturday from 11am-4pm. 
  • Gridley Library – Open to the public and can be utilized as temporary shelter from extreme weather conditions during regular business hours. Located at 299 Spruce Street, Gridley 95948.  Hours: Tuesday and Wednesday: Noon-6pm, Thursday-Saturday: 10am-4pm.
  • Paradise Recreation & Park DistrictOpen to the public and can be utilized as temporary shelter from extreme weather conditions during regular business hours. Located at 6626 Skyway, Paradise 95969. Please call ahead to check hours of availability, as they are subject to change based on weather conditions and staff availability, Phone: 530-872-6393.  Hours: (SUBJECT TO CHANGE, CALL AHEAD) Sunday-Thursday Noon-8pm, Friday Noon-8pm, and Saturday Noon-10pm. 
  • Chico Mall – Open to the public and can be utilized as temporary shelter from extreme weather conditions during regular business hours Located at 1950 East 20th Street, Chico 95928. Hours: Monday-Saturday 10am-9pm and Sunday 11am-6pm.

Movie Theaters – Please be aware that those utilizing theaters for temporary warmth/cooling may be asked to purchase tickets for movie showings. 

  • Feather River Cinemas – Located at 2690 Feather River Blvd, Oroville 95965, CA.  Showings typically range from noon- 9pm. General admission is $9.50, children (ages 3-11) $7.25, and senior citizens (age 62 and older) $7.25. Tuesdays: “Tightwad” Tuesdays, all showings $5.00.
  • Cinemark Chico –  Located at 801 East Ave Suite 2, Chico 95926, CA 95926. Showings typically range from 10am- 10pm. Ticket prices vary depending on showtimes and discount programs, call 530-879-0143. There is a main lobby that could serve as a brief shelter from the weather.
Weather Alerts and Advisories

For current alerts and advisories follow: 

Sandbags

Town of Paradise – Sandbag Distribution: Free sand is available at 5657 Park Drive, Paradise. Small amount of bags are also available at location. **Please note: sand and bags are only available to residents of Paradise. Availability of sand and bags are subject to change. Town of Paradise recommends individuals bring their own bags and shovels.

Sandbag locations – Butte County Department of Public Works- Please Note: The following locations offer sand and/or bags for a fee. Availability is subject to change. Please call contacts ahead of time to check on availability. 

Oroville 

  • Better Deal Exchange 1845 Mitchell Ave. 530-533-5600 (50 lb bag of sand and empty bags of plastic mesh sold in packs of 25 or individually)
  • Home Depot 2150 3rd St. 530-538-0521 (20 lb. bag of sand, empty bags and bulk sand)

Chico

  • 711 Materials, 517 Roney Trail. 530-345-6083 (bulk sand only)

  • Collier Hardware, 105 Broadway St. 530-342-0195 (polyester empty bags only)

  • Home Depot, 2580 Notre Dame Blvd. 530-342-0477 (60 lb bag of sand, plastic and burlap bags)
  • Northern Star Mills, 510 Esplanade. 530-342-7661 (empty burlap and plastic bags only)
  • Pacific Supply, 3505 Hicks Ln. 530-895-0567 (bulk sand only)
  • Payless Building Supply,  2600 Notre Dame Blvd. 530-895-3228 (empty plastic bags only)
  • PRO Aggregate, 3668 Hicks Lane. 530-342-8028 (sand in plastic bags, bulk sand, empty plastic bags)
  • Sutherland Landscaping, 2720 Highway 32. 530-893-4531 (empty plastic mesh bags and bulk sand)

Paradise

  • Thomas Ace Hardware (closed Monday), 5720 Clark Rd. 530-877-4442 (60 lb. tube sand bags and empty bags)
PG&E Public Safety Power Shut Offs

PSPS GENERAL INFO- For public safety PG&E will shut off electricity for customers as a preventative measure when gusty winds and dry conditions, combined with a heightened fire risk, are forecasted. This is called a “Public Safety Power Shutoff” or “PSPS.” More information regarding PG&E Public Safety Power Shutoffs can be found online at www.pge.com/psps. This includes an option to check if specific addresses will be impacted. 

For current information regarding the PG&E ‘Public Safety Power Shutoff’ please visit the following sites: 

PG&E – Power Shutoff Map- For searching power shut-off areas, determining power restoration times, and for searching specific addresses: m.pge.com/#outages If there is an active PG&E power shut off, the site will populate with a live map of outage areas. 

Updated Contact Information – PG&E is asking customers to update their contact information at pge.com/mywildfirealerts or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shut Off.

PG&E – Zip Code Alerts- Zip Code Alerts (for non-account holders) are available for those who would like to receive call or text notifications regarding Public Safety Power Shutoffs for a certain zip code, sign up online at: www.pge.com/pspszipcodealerts/   or call 1-877-9000-743 to enroll.  To sign up for text alerts text “ENROLL” to 97633.

State of California Power Outage and Fire Response ResourcesThe State of California is providing resources to help Californians impacted by the unique challenges brought on by wildfire and power shutoffs. The site includes information about current wildfires in California, resources available during fires and power shut offs, and preparedness tips.  View online here: https://response.ca.gov/

Butte County- California Health and Human Services Agency – The California Health and Human Services Agency recently announced that a non-emergency line has been established to help medically vulnerable Californians and health and community care facilities find resources in their communities during a PSPS. The phone line is (833) 284-3473 and is available 9am-9pm.

Butte County Public Health – PSPS Food Safety/Health Information- Butte County Public Health has released a press release regarding food safety before, during, and after a power shutoff. This information is available online at tinyurl.com/y2wqlh3w. Key information from the press release: “During a power outage, keep the refrigerator and freezer doors closed as much as possible. The food in your refrigerator will keep safe for up to four hours during a power outage. A full freezer will hold a safe temperature for approximately 48 hours (24 hours if it is half-full and the door remains closed). View recommendations:

 

Mental Health Services & Wellness
 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services 

(Event 03/26) Chico Area Recreation and Park District – 2020 Emotional Support Tune-Up Seminar- Chico Area Recreation and Parks District will host a breakout workshop devoted to emotional well-being and enhancing participant’s overall outlook on life. A mix of professionals abnd laymen facilitate the groups, sharing their unique experiences, insights and tools with guests. This event is free and available to all. RSVP is not required but encouraged. To RSVP for this event, or for more information about the event, or to view  a complete list of presenters and topics discussed, please use the following link: http://bit.ly/2RptAB5. WHEN: Thursday, March 26th from 10am – 3:30pm WHERE: Lakeside Pavillion, 2565 California Park Drive, Chico 95928

Hotlines

If you are in a life-threatening emergency situation, dial 9-1-1.

The Disaster Distress Helpline: 1-800-985-5990 24/7 national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Call: 1-800-985-5990 or Text: TalkWithUs to 66746  or visit online: https://www.samhsa.gov/find-help/disaster-distress-helpline For Deaf/Hard of Hearing: Text TalkWithUs to 66746, or Call: 1-800-846-8517

Butte County Behavioral Health Crisis Line: 1-800-334-6622

Butte County Behavioral Health Access Line: 1-530-891-2810 Available 24/7 for those in crisis that need to speak with a counselor over the phone.

Northern Valley Talk Line: 1-855-582-5554 Available from 4:30pm-9:30pm daily for those that are not in crisis but would like to process events and mental health issues with a peer support specialist.

The Friendship Line: 1-800-971-0016 Both an accredited crisis line and a warmline available 24/7 that specializes in caring conversations for older adults (ages 60+). Providing emotional support, elder abuse reporting, well-being checks, grief support through assistance and reassurance, active suicide intervention. Information and referrals for isolated older adults, and adults living with disabilities. Call: 1-800-971-0016 to be connected with a trained volunteer who specializes in offering a caring ear and friendly conversation with older adults. 

Veterans Crisis Line: 1-800-273-8255 (option 1) 24/7 confidential support for all veterans, all service members, National Guard and Reserve, and their family members and friends. Can be accessed via online chat, phone call, or text.Online: https://www.veteranscrisisline.net Call: 1-800-273-8255 option 1 or Text: 838255 For deaf or hard of hearing: Text 838255 or Call: 1-800-799-4889 

The National Suicide Prevention Lifeline: 1-800-273-TALK (1-800-273-8255)  National network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Anyone thinking about suicide can Call: 1-800-273-TALK (8255) or Text: HOME to 741-741 

National Hopeline Network: 1-800-SUICIDE (1-800-784-2433)

Lifeline Crisis Chat (Online live messaging): http://www.crisischat.org/

Crisis Text Line: Text “DESERVE” TO 741-741

Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288)

The National Council on Alcoholism & Drug Dependence Hope Line: 1-800-622-2255

Counseling and Therapeutic Services 

Caring Choices- Camp Fire Resiliency Circle- Offering a support group where survivors may meet with other individuals affected by the Camp Fire to process loss and learn steps forward recovery. This event is structured as an informal drop-in processing group for survivors.  A second, smaller group will be available for those still struggling with traumatic responses related to the fire, and individual therapy will be available on a case-by-case basis. Open to individuals impacted by the Camp Fire. To pre-register to attend or see the complete schedule of support groups, see the following link: http://bit.ly/2Ea30o1. Camp Fire Resiliency Circle is offered every Friday and begins at 3pm at Blackbird Cafe, 1431 Park Avenue, Chico 95928. Hours: Friday: 3pm-5pm. Located at:1431 Park Avenue, Chico

Sky Creek Dharma CenterMeditation Groups- Offering meditation groups formed by a collaboration of members from several different traditions that come together to practice in different but similar ways. Each group’s focus is on meditation and the healing and personal transformation that a meditation practice can foster. All meditation groups are free and available to all. No registration required; drop-ins welcome. For more information please call: 530-893-8088. Located at: 120 Three Oaks Court, Chico 95973. Meditation Group Weekly Schedule:

  • Monday, 7:15pm – 9pm – Slowly Ripening Sangha
  • Tuesday, 6:30pm – 8:30pm – Heart of the Lotus Sangha
  • Wednesday, 7pm – 9pm – Serene Reflection Meditation
  • Thursday, 7pm – 9pm – Dharma Buffet Sangha
  • Sunday, 11am – 12pm noon – Chico Taoist Group
  • Sunday, 6pm – 7 pm* – Vipassana Meditation (*Please Note: this class is taught at 4pm – 7pm on the 1st Sunday of the month)

Hmong Cultural Center- Hmong Elder Program AKA Zoosiab “Happy Program”- Offering services focused on improving the mental health needs of Hmong elders, 50 years of age or older, with consideration for the Hmong Culture and traditions. To help individuals recover from mental illness and those who are at increased risk of mental illness, the program utilizes both Western treatment methods and traditional cultural practices and understanding to support the individuals, particularly with trauma, stress, anxiety, isolation, stigmatization, and depression. This program also provides the following services: outreach and engagement, education and recreation, center based services, access and linkage to community services, address and assist with cultural barriers, assist with utilizing mental health services, development of natural support within the Hmong community. 

Monthly Recreation Dates and Locations: *Locations may vary* Please call for location

  • 2nd, 3rd and 4th Tuesday, 11am-2pm. 1577 East Lassen Avenue, Chico 95973
  • 2nd, 3rd and 4th Wednesdays, 10am – 1pm. 1940 Feather River Boulevard, Suite G, Oroville 95965
  • Office Hours: Thursdays. 3pm – 5pm

For more information, please contact: Seng Yang or Yia Xiong at 530-534-7474 or email info@hmongculturalcenter.net or visit the following link: www.hmongculturalcenter.net

California HopeCamp Fire Community Group- California Hope is offering three processing groups for Camp Fire survivors. Camp Fire survivors will have the opportunity to converse and heal with other survivors and learn how to rebuild together. These Processing Groups are free and available to all Camp Fire survivors. No ID or FEMA paperwork will be needed to attend these group. No registration is necessary, drop-ins welcome. Processing Groups take place at the following locations:

  • Paradise Hope Center located at 311 Circlewood Drive, Paradise 95966. 
  • The Oroville Baldwin Office (Table Mountain Conference Room) located at 2185 Baldwin Street, Oroville 95966
  • The Chico Northern Valley Catholic Social Services Office located 15 Declaration Drive, Chico 95973

Paradise Camp Fire Community Groups occur on Tuesdays at 2pm. Oroville Paradise Camp Fire Community Groups occur on Mondays at 2pm. Chico Camp Fire Community Groups occur on Mondays at 5:30pm. For more information contact Wyntur at 530-815-4326.

California Hope of Butte County- Spanish Support Group- Offering assistance to spanish speaking Camp Fire survivors by connecting individuals to recovery related services and resources. The Spanish Support Group meets every other Tuesday at 5:40pm. The Spanish Speaking Support Group meets at 15 Declaration Drive, Chico. Call 530-815-8049 for more information. 

NVCSS-  California Hope of Butte County- California Hope Helpline: 530-966-7382 (Not a warm-line, but a scheduling line for counseling)- Provides crisis counseling and support for the physical, emotional, cognitive and behavioral event reactions to natural disasters and connects callers with mental health support. HOPE counselors can meet with survivors and their families at times convenient to survivors, at locations wherever they are most comfortable. The phone line is not always staffed, but all messages left will receive follow-up to schedule a counseling session.  Crisis counseling is available to anyone impacted by the Camp Fire. Survivors can connect with a CalHope Counselor by emailing calhopebutte@gmail.com.

  • Paradise Hope Center and Magalia Community Church: Two counselors are available at both sites during most weekdays. Counselors are pulled from the sites for larger events or trainings.

Mental Health Association of San Francisco- Peer-Run Warm Line- The Peer-Run Warm Line is a toll-free, non-emergency resource for all residents of California seeking emotional support. The Peer-Run Warm Line provides assistance via phone and web chat on a nondiscriminatory basis to anyone in need. Some concerns callers share are challenged with interpersonal relationships, anxiety, panic, depression, finance, and alcohol and drug use. 1-855-845-7415 or Warm Line Chat at the following link: https://www.mentalhealthsf.org/ Peer-Run Warm Line Hours: Monday-Friday: 7am – 11pm,  Saturday: 7am – 3pm, Sunday: 7am – 9pm

Resilience Resources- Gridley Support GroupOffering support groups for those in Butte County distressed by the Camp Fire. Each group is facilitated by a qualified professional. Support Groups meet in a variety of locations in Butte County, based on the needs of participants. Support Groups also meet at various days and times. Services are offered to anyone and are not faith-based/religious/sectarian in nature. These support groups are free and available to all affected by the Camp Fire. Please note: Individuals may still participate in group sessions if they are unable to attend the first few meetings. However, these support group sessions are designed for those who can attend each group session consistently. Individuals are encouraged to appear for each session. Gridley Support Groups are located at St. Timothy’s Episcopal Church, 410 Jackson Street, Gridley 95948 (Available January 29th – March 18th) Wednesdays 1:30pm – 3pm in the church. Gridley Support Groups will be facilitated by Robert Winkels, LCSW. Please note: This support group is offered through Resilience Resources not St. Timothy’s Episcopal Church.Individuals may register at the Gridley Camp Fire Distribution Center located at 893 Hazel Street, Gridley (Hours: 10am – 1pm) or call 530-624-3049.

Emotions Anonymous- Mutual Support Group- Emotions Anonymous is offering a free mutual support group in Chico. Participants will have the opportunity to join a twelve-step support group composed of people who come together weekly for the purpose of working toward recovery from emotional difficulties. Support groups are free and available to all. No registration required, drop-ins welcome. This support group meets every Wednesday at 5:30pm – 6:30pm at the Faith Lutheran Church, located at 667 East 1st Avenue, Room 7, Chico 95926. For more information, contact Marcia at 530-570-9010 or via email: damama3232@gmail.com.

432 Chico Sound Healing- Sound Bath Meditation- Offering weekly Sound Baths with crystal singing bowls, gongs, and chimes. Sound Baths are a form of meditation that can potentially guide participants into a deep meditative state through ambient sounds that can guide brain waves into optimal states. These one-hour group sessions aim to help participants feel more relaxed and centered. Each session is unique and participants are asked to bring a pillow and blanket for comfort. The cost to attend a Sound Bath Session is $20 per session. Sound Bath Sessions are held every Sunday at 10:30am but it is suggested that participants arrive a few minutes early to prepare. Please RSVP to ensure a spot for a Sound Bath session, RSVP can be made via email:432chicosound@gmail.com or through Facebook Messenger: https://www.facebook.com/432Chico. Classes are held at the 432 Chico Sound Studio located at: 1929 Mangrove Avenue, Chico, 95926

Center for Spiritual Living ChicoMindful Movement- The Center for Spiritual Living in Chico is offering classes in: medical Qi Gong for enhancing one’s well being, and strengthening mental, emotional and physical cores. These classes feature personalized instruction for everyone and specialized hydrating water served in class. Mindful Movement accepts a suggested donation of $10 – $15 but no one will be turned away for lack of funds. Classes will be located at The Center for Spiritual Living, 14 Hillary Lane, Chico. Classes take place on Tuesdays from 6pm – 9pm. To view a current schedule of available classes, use the following link: http://bit.ly/2u6dseh. For more information contact Matt at 530-665-9696 ormatt@chicokungfu.com.    

PAWS (Positive Animal Workers Support)Compassion Fatigue Support GroupPAWS is offering a free support group for animal welfare professionals and volunteers. Participants will listen and support each other by sharing their experiences with caring/rescuing animals during a crisis.This event is available to all animal caregivers – paid or volunteers. This group is lead by animal lovers and life coaches Sheryl Mattera and Kaitlyn Joseph. Compassion Fatigue Support Group comes together every other Wednesday at 7pm at The Growing Place, 1074 East Avenue, Suite A-3, Chico. For more information contact Sheryl at 530-826-6863. The Growing Place can be reached at 530-588-0448. 

African American Family and Cultural CenterPersonal Peace Institute- The African American Family and Cultural Center is offering The Personal Peace Institute, a program where participants can learn tools and exercises to relieve stress and anger. The Personal Peace Institute also helps participants achieve a more peaceful state of mind. This program is free and available to all. The Personal Peace Institute program takes place every Wednesday from 6pm – 7pm at the African American Family and Cultural Center located at 3300 Spencer Avenue in South Oroville. For more information call 530-532-1205 or use the following link: https://www.aafcc-oroville.org/    

Center for Spiritual Living Chico- Free Holistic Healing ServicesOffering free holistic healing services including sessions focused on mindful movement, trauma support, meditation, sound healing, biofeedback, reiki healing, and massage. 15 to 30 minute sessions are available. The center is an open and inclusive center, open to people of all races, sexual orientations, economic statuses, and backgrounds. Sessions will be offered from 2pm-4pm on the second and fourth Saturday of every month, at 14 Hillary Lane, Chico. For more information please call 530-895-8395, or go online to cslchico.org.

Heartstrings CounselingOffering free individual to anyone impacted by the Camp Fire located in California. Sessions are available over the phone, through skype/online video services, or in person. Camp Fire Survivors are offered 8 free phone counseling sessions. Please note the following: Free phone sessions are only available to Camp Fire Survivors ages 18 and older. Phone sessions are not immediate. All services are provided by licensed LMFT or students in training under the supervision of a licensed LMFT. Information available online www.heartstringscounseling.org . Camp Fire Survivors will call the service phone number 916-676-7405 (available Monday-Saturday from 9am-7pm) to schedule an appointment and a Heartstrings contact will reach out and establish a date for counseling.  All in-person sessions must be made by appointment, and services will be located at the non-profit’s Loomis location, 6135 King Road, Suite D, Loomis Ca, 95650

Magalia Community Church- Resource and Recovery Center- Offering free pastoral counseling in the community/fellowship hall’s library on Thursdays from 11am-3pm. Pastors are available to talk, and provide mental health relief. California Hope of Butte County is available to provide counseling, assessments, and referral support in the MCC Historic Chapel. Please Note: Individuals may access MCC services once a week. Located at: 13700 Old Skyway, Magalia, CA 95954. Cal Hope counselors can often be found working throughout the MCC campus and those seeking their services are encouraged to identify Cal Hope counselors by their blue t-shirts with an orange flower, and speak with them. For additional questions, please call the church at 530-877-7963, please note: the phone will only be answered during MCC’s normal hours of operation (Tuesdays, Wednesdays, Thursdays, and Saturdays from 11am-3pm) 

Paradise Hope Center- Group Counseling- Free Group counseling sessions are offered weekly at the Hope Center on Wednesdays at 2pm. Counseling is available for survivors and anyone affected by the Camp Fire. Phone:(530) 327-7486 Located at: 311 Circlewood Drive, Paradise. Hours:Tuesday- Friday 9 am – 3 pm  

Haley Music TherapyMusic Therapy- Offering group or individual music therapy for Camp Fire survivors and helpers impacted by the fire. Music therapy offers a non-invasive method to assist with processing emotions, trauma, and stress through the use of instruments, guided meditation, songwriting, and relaxation. No experience is required, open to all ages. Due to the developing nature of this program, space may be limited. Please contact for more information or to schedule a session. Contact Erin either by phone (530-228-3483), available Monday – Friday 9am-5pm) or email at erin@haleymusictherapy.com

Support Groups 

Michele Wilkens, RN in Association with Gridley Parks and Recreation-Mutual Support Groups: Grief Support Group for Survivors of Suicide Loss- Offers support for individuals who have lost a friend, family member, or loved one due to suicide. The support group allows individuals to share their feelings and experiences related to suicide loss.  It is open for anyone aged 13 or older and free of charge. Support groups start on Monday January 20, 2020 and will continue to meet every Monday at 7pm based on community need. Meetings will be held at the Gridley Recreation Center.  Drop-ins are welcome and there is no obligation of commitment to attend all meetings.For more information you may contact Michele at (209) 613-8137 or Trina at (530) 846-3264, email: tleishman@gridley.ca.us. The Gridley Recreation Center is located at 194 Washington Street, Gridley, CA, 95948 inside Vierra Park.

The Growing Place- Mental Health Support Groups, Hope After Grief-Weekly support group focused on grief, support, and comfort through individual grief journeys. Offered on Wednesdays from 4pm-6pm and 6:30pm-8:30pm. Located at The Growing Place at 1074 East Avenue, Suite A3, Chico. For questions, please call Christi Calkins at 530-864-3466, during daytime hours, 9am-5pm. Please note: If leaving a message, please make sure to leave your name, contact information, and reason for calling.

Paradise Community Guilds-Meets every second and fourth Monday of the month to provide support and information, including help with insurance, addressing trauma, fire-resistant building methods, community emotional support, and community building. Open to all Paradise residents impacted by the fire. Located at Lotus Guide Center, 6268 Skyway, Paradise. Hours, every second Monday at 5:15PM for a potluck, with a presentation at 6pm. Business meetings begin at 7pm. On fourth Mondays at 5PM, Paradise Community Guilds will be presenting their new film series, “Conscientious Projector.” The public is invited to both events. Questions can be directed at 530-762-1490, by email at: paradiseguilds@gmail.com, or online at http://www.nortonbuffalohall.com

Behavioral Health Locations 

Offering services for individuals with Medi-Cal or who are uninsured.

Butte County Behavioral Health – Gridley Family Services

  • 995 Spruce Street, Gridley
  • Phone: 530-846-7305

Butte County Behavioral Health – Oroville Community Counseling Center

  • 88 Table Mountain Blvd, Oroville
  • Phone: 530-538-2158

Butte County Behavioral Health – Chico Community Counseling Center

  • 109 Parmac Road, Suite 1, Chico
  • Phone: 530-891-2945

Butte County Department of Behavioral Health, Employment and Social Services, and Public Health- Butte County Community Services Center

  • Offering a community service center where individuals can access various programs through the county departments of public health, behavioral health, employment and social services. Specific services offered at the site include youth and mental health services, social support, employment and eligibility services, WIC services, CalFresh assistance, and general assistance. An eligibility specialist or employment case manager (through the County) can meet with individuals to assist in applying and determining their eligibility for social services. Specific eligibility will vary depending on service. 

  • Butte County Community Services Center is open Monday-Friday: 8am-5pm at 7200 Skyway, Paradise 

Miscellaneous

Empower Me Art – For Organizations, Schools, Community Groups: Empower Me Art provides workshops for community organizations that would like to host art opportunities for families and children impacted by the Camp Fire.  For community organizations that would like to host art workshops, please email your information to info@empowermeart.org to submit a workshop request, or call 510-936-1880 to get more information about Empower Me Art holding a workshop in your community. 

Butte County Art on WheelsOffering a mobile art studio that provides Camp Fire survivors with positive community oriented projects. The Butte County Art on Wheels program is designed to improve the physical, emotional, and mental health of all participants. This program is directed by artist Jessie Mercer, who partners with schools, companies, and community organizations. Butte County Art on Wheels offers free services to organizations associated with children of Camp Fire survivors. Butte County Art on Wheels is also available to groups throughout the community for a fee. Please note that this program is not designed for individual services. Available to all. Free services for organizations associated with children of Camp Fire survivors. To schedule an appointment contact Jessie at 530-828-2960 or through email: jessiemercer15@gmail.com. For more information regarding the Art on Wheels program use the following link: http://bit.ly/31v60pq

Starfish Foundation Camp Fire Survey- The Starfish Foundation is asking all Camp Fire Survivors to participate in a survey. The information gathered will help the Starfish Foundation improve the resources provided to survivors and find effective ways to help individuals and families in need. The information disclosed in the survey will be stored in the Starfish Foundation database and individuals will be contacted if they are eligible for assistance.Please note: due to limited funding, completing this survey does not guarantee assistance. If you are interested in participating in the survey use the following link: http://bit.ly/2VOPdi7.

UC Davis Environmental Health Sciences Center- Statewide Survey- UC Davis Environmental Health Sciences Center is asking all residents of California to participate in a statewide survey. The information gathered will be part of a study to learn how wildfires are affecting the mental and physical health of communities now and in the future. The goal of the survey is to help government agencies, health care providers and community groups provide improved services to people affected by wildfires. People who were not directly affected by the fires are also encouraged to participate in the survey. All people interested in participating in the survey are required to be 18 or older and must have lived in California in 2018 during any of the wildfires. To take the survey use the following link: http://bit.ly/2VIaGZH 

Online/Mobile Resources

UC Davis Environmental Health Sciences Center- Statewide Survey- UC Davis Environmental Health Sciences Center is asking all residents of California to participate in a statewide survey. The information gathered will be part of a study to learn how wildfires are affecting the mental and physical health of communities now and in the future. The goal of the survey is to help government agencies, health care providers and community groups provide improved services to people affected by wildfires. People who were not directly affected by the fires are also encouraged to participate in the survey. All people interested in participating in the survey are required to be 18 or older and must have lived in California in 2018 during any of the wildfires. To take the survey use the following link: http://bit.ly/2VIaGZH 

Camp Fire Survivors- A website for Camp Fire survivors to tell their story and share in solidarity and healing. To share your own story as a Camp Fire Survivor, or to read the stories of Camp Fire Survivors, please visit: https://campfiresurvivors.com/

Sonoma Rises App- Sonoma Rises is a free application available on the app store for iOS or google play created in response to the 2017 Sonoma Fires. Sonoma Rises is available in English and Spanish, and helps connect users with free and local mental health care services. The app aims to help users in increasing their wellbeing following a disaster or other traumatic situation. Users can access customized tools to help cope with stress, heal from loss, prioritize self-care, connect with others, manage anger, and track their mood. There are also tools within the app designed just for teens. 

National Center for PTSD- PTSD Coach App and Website-  Offering  a free website and application with tools for coping with sadness, anxiety, and other symptoms that people who have been through trauma can develop. Some tools are brief and can help aide relaxation when feeling stressed or possibly improve mood. Offers guidance with tackling difficult problems, changing thinking patterns, and setting goals. Link to website: http://bit.ly/2ZafBQA. Also available on Apple App Store and Google Play

Online/Mobile Children’s Resources 

The National Child Traumatic Stress Network– Offers online training, support, information and resources to the public and providers who work with children and families exposed to a wide range of traumatic experiences. NCTSN offers information on traumatic experiences including physical and sexual abuse; domestic, school, and community violence; natural disasters, terrorism, or military family challenges; and life-threatening injury and illnesses. Use the following link to access all NCTSN resources: http://bit.ly/2ZBmHhu  

The National Child Traumatic Stress Network (NCTSN)Help Kids Cope App– Offering a free mobile app for parents, helping parents talk to their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network. Available for download through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope

Anthem Blue CrossTips for Talking to Children After Traumatic EventsOnline resource for parents and educators navigating conversations with children who have experienced traumatic events. Accessible at https://bit.ly/2WcnHav 

SAMHSATips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event- This guide provides parents, caregivers, and teachers various tips on how to talk to children and young adults after a disaster or traumatic event. This guide also offers resources, treatment locators, hotlines, and additional behavioral health resources. Accessible at  http://bit.ly/2JDsnDm

More online resources for helping kids cope:

HelpCentral.org- www.MentalHealth4Youth.net Mental health and wellness services for children and youth ages 0-18- Searchable website; search for services filtering by age, location, payment type, language. Other mental health and wellness resources in Butte and Glenn counties can be found by using the online searchable databases maintained year round by Help Central Butte-Glenn 2-1-1: HelpCentral.org- Find the help you need > Crisis Intervention/Counseling/Mental HealthCrisis Intervention/Counseling/Mental Health- (Click on a category below to see available services.)

Financial Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

 Money Management International – Project Porchlight (AKA HUD Housing Advisors or HUD Housing Counselors)- Project Porchlight is a program providing financial counseling, housing counseling, guidance through insurance claims processes, and financial recovery planning for disaster survivors. Counselors can assist survivors in creating a plan to reach certain recovery goals, including a housing plan. This program is available to survivors of the 2018 Camp Fire. To enroll in this program, Camp Fire Survivors must schedule an appointment by calling 877-833-1746 or submit a request online at the following link: http://bit.ly/2VUfsAl. Please note the following: This program does not provide any form of direct financial assistance. Specific counseling services are available to survivors of the 2018 Camp Fire.

Basic Needs, Clothing & Supplies

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services  

Clothing & Supplies 

Butte County Community Services Center, Paradise– Offering a community service center where individuals can access various programs through the county departments of public health, behavioral health, employment and social services. Specific services offered at the site include youth and mental health services, social support, employment and eligibility services, WIC services, CalFresh assistance, and general assistance. An eligibility specialist or employment case manager (through the County) can meet with individuals to assist in applying and determining their eligibility for social services. Specific eligibility will vary depending on service. The center is open Monday-Friday: 8am-5pm at 7200 Skyway, Paradise Phone: 530-552-6390

Gridley Relief Group- Gridley Distribution Center- Offering various household supplies and food to Camp Fire survivors in the Gridley area. Supplies vary depending on donations, but include new toiletries, household items like toilet paper, paper towels, and soap, pillows, sheets, blankets, batteries, clothing, cleaning supplies, pet supplies, children’s items, and non-perishable foods. Food donations also sometimes include fresh produce, but produce items are never guaranteed. To access supplies, survivors must be able to present a valid photo ID and FEMA paperwork that matches fire impacted address or insurance paperwork that illustrates impact. Survivors may access the center once a week, and non-survivors are not permitted within the center even if accompanied by a survivor. Distribution center is located at 893 Hazel Street, Gridley 95948 and is open on Tuesdays from 10am-1pm.  If individuals are new to the Gridley area and have questions, they can contact the Gridley Chamber of Commerce at 530-846-3142.

Paradise Hope Center- Offering supplies, cases of water, and support for camp fire survivors. Distribution alternates weekly and switches from food bags and hygiene items to clothing and household supplies. Cases of water are available Tuesdays – Fridays, 3 cases per person. No ID needed. Located at: 311 Circlewood Drive, Paradise 95966. Hours:Tuesday- Friday 8 am – 3 pm  Phone:(530) 327-7486 

  • Group Counseling: Group counseling sessions are offered weekly at the Paradise Hope Center on Wednesdays at 2pm. Counseling is free and available for survivors and anyone affected by the fire. ID with proof of impacted address is required to access counseling services. 

Magalia Community Church- Resource and Recovery CenterOffering supplies and food to those impacted by the fire in the Magalia and Paradise areas. Fire survivors should bring a photo ID such as a California Driver’s License or California ID and proof of impact through burn scar address. Services and distribution are located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Old Skyway, Magalia, CA 95954. Please call the church ahead for supply availability at 530-877-7963, please note: the phone will only be answered during MCC’s normal hours of operation.

Tent Hours: Tuesday, Wednesday, Thursday, and Saturday from 11 am-3:00 pm.

  • Tents are serving as a supply distribution center, supplies available are based on daily donations but include clothing, household items, and other material goods.
  • Camp Fire Survivors may access services once a week.
  • One tent is still serving as a dining hall, but food supplies will not be kept in the tent for distribution purposes. The tents are no longer offering hot meals in the dining hall tent unless there is a special event.

Church Hours: Tuesday, Wednesday, Thursday, and Saturday from 11am-3pm.

  • Offering fresh fruit and vegetables, non-perishable food, commodities (once a month distribution), water, and a limited number of furniture items. Depending on weekly donations, furniture items are available in the Community Fellowship Hall.
  • Free pastoral counseling offered in the community/fellowship hall’s library on Thursdays from 11am-3pm. Pastors are available to talk, and provide mental health relief.
  • California Hope of Butte County is available to provide counseling, assessments, and referral support in the Historic Chapel. The church has noted that the Cal Hope counselors can often be found working throughout the MCC campus and encourages those seeking their services to identify Cal Hope counselors by their blue t-shirts with an orange flower, and speak with them.

Hygiene/Showers/Laundry

Paradise Alliance ChurchShowers, Washers, and Dryers- Offering shower facilities, as well as washers and dryers are available at Paradise Alliance Church for Camp Fire Survivor use. Survivors will be asked to provide their FEMA number, a current ID/Driver’s License, their current address, and their burn scar address before accessing the facilities. Hours: Monday-Friday from 3:30pm-7pm. Location: Paradise Alliance Church, 6491 Clark Road, Paradise 95969

Oroville Southside Community Improvement Association (OSCIA)- Haven of Hope on Wheels- Haven of Hope on Wheels is a mobile service organized by the Oroville Southside Community Improvement Association. The mobile trailer offers shower, toilet, and laundry facilities to those in need. All services are free of charge to those in need. Although the schedule for the Haven of Hope alternates, the current schedule is listed below and dates and locations can be found online on their facebook page at www.facebook.com/HavenofHopeonWheels/. Current Schedule:

  • Tuesdays: Hope Center, at 1950 Kitrick Ave A, Oroville from 10:30am-1:00pm
  • Fridays:  The Open Lot across the street from Cornucopia Restaurant (515 Montgomery St, Oroville), Cross Street: Montgomery Street & Feather River Boulevard, Oroville from 12pm noon – 2:30pm.

How it works:

  • Showers and laundry are available on a first-come basis. Check in at the Haven of Hope on Wheels table receive a number and wait your turn.
  • You have 15 minutes total in the shower stall.Seven of those minutes is a timed hot shower, which you start when ready.
  • Wash up to 2 sets of clothing only. (No shoes, sleeping bags or heavy items)
  • Service is primarily for homeless adults, 18 years and older, but may accommodate families under special circumstances and events.

Oroville Rescue Mission- Offering shower services to Camp Fire Survivors (and anyone in need) beginning at 4:00pm (for men) and 4:30pm (for women) daily.  Towels, clothing and hygiene items are provided at the Mission Shelter. 4250 Lincoln Blvd. Oroville, 95966. Contact: 530-533-9120 

Magalia Community Church- Offering laundry and shower trailer services at MCC. Laundry detergent and fabric softener sheets are provided. Laundry and shower units are offered Tuesday-Thursday and Saturday’s from 11am-3pm.  Please call 530-877-7963 ahead of time to check on the shower and laundry service availability. Located at: 13700 Old Skyway, Magalia 95954 Contact:530-877-7963. Please Note: Individuals may access services once a week. Shower and laundry services are dependent on the presence of volunteer staff. 

Tehama Family Fitness Center- Offering 4 free visits at the Tehama Family Fitness Center for Camp Fire survivors. Survivors must have a photo ID as proof of residency in impacted areas. Amenities include: shower facilities, group classes, child care, and full service locker rooms with a sauna. For any questions call the front desk: (530)528-8656. Hours: M-F 5:00AM-10:00 PM Sat-Sun 8:00 AM-6:00 PM Address: 2498 S Main St Red Bluff, CA 96080

Furniture

Note: Butte County Environmental Health advises all mattresses in the Paradise/Magalia/Concow area be replaced after the fire even if unburned

Magalia Community Church-  Resource and Recovery Center- Offering supplies and food to those impacted by the fire in the Magalia and Paradise areas (once a week). Services and distribution are located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church). Commodities are also available (once a month distribution) as well as water, and furniture items. Depending on weekly donations, furniture items are available in the Community Fellowship Hall. Furniture available is typically used. Please call the church ahead for supply availability at 530-877-7963, please note: the phone will only be answered during MCC’s normal hours of operation and MCC is unable to hold, help load or transport furniture items. Camp Fire survivors must bring a photo ID such as a California Driver’s License or California ID and proof of impact through burn scar address.Please call the church ahead for supply availability at 530-877-7963. Church Hours: Tuesday, Wednesday, Thursday, and Saturday from 11am-3pm. Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Old Skyway, Magalia, CA 95954.

Magalia Community Church (MCC)Sleep in Heavenly Peace (Bunk Bed) ApplicationsMagalia Community Church is offering application for a “Sleep in Heavenly Peace” Bunk Bed available at Magalia Community Church. Bunk beds are only for children. Completion of an application does not guarantee you will receive a bed. Sleep in Heavenly Peace (not MCC), will do it’s best to fill the requests and prioritize based on current needs. MCC recommends fill out as much information as possible in order to better all individual’s chances of receiving a bed. This service is first come, first served. Please Note: bunk beds are in storage and must be picked up by the recipient – individuals will be contacted for pick up. Some assembly is required. Beds cannot be sold. Applications are for families with children in need of a bed. To access Sleep in Heavenly Peace (Bunk Bed) Applications, individuals may fill out the application at the Magalia Community Church. MCC is located at 13700 Old Skyway in Old Magalia. Open Tuesdays, Wednesdays, Thursdays, and Saturdays from 11am – 3pm.

Camp Fire Free Furniture Store (formerly known as Colusa Furniture Group) & the Throwing Starfish FoundationCamp Fire Free Furniture Request – Colusa Furniture Group is offering donated furniture to Camp and Carr Fire Survivors. Survivors must have proof of a stable living situation (apartment, house, trailer, mobile home, etc.) Furniture will NOT be released to a storage unit unless proof of an impending move in date (2 weeks or less) is provided. Furniture will not be given to people living in hotels or tents. Failure to comply with this rule is grounds for dismissal from the group. Camp and Carr Fire Survivors interested in receiving furniture must complete the following steps:

  • Go to the Camp Fire Free Furniture Store Facebook (link: http://bit.ly/2SlhhXq)
  • Request to join the group
  • Agree to follow the group rules and answer a short questionnaire
  • Once added to the group, survivors must complete the Camp Fire Free Furniture Request form at the following link: http://bit.ly/2MmRpqg  
  • Survivors will also be asked to show ‘proof of identity’ such as a photo of a driver’s license or another ID; ‘proof of loss’ such as a photo of a utility bill or other document that shows their residence address at the time of the fire; and ‘proof of current need’ such as a photo of the empty space where furniture is needed.

Please note the following: Camp Fire Free Furniture Store requests survivors to answer all questions. Failure to provide full information may hinder the group’s ability to help. Completing the form does not guarantee survivors will receive donated furniture. Camp Fire Free Furniture Store does not have set hours but instead schedules appointments to meet survivors at their store. Furniture delivery may be available to survivors on a case by case basis.  For more information contact Colusa Furniture Group Admins via Facebook Messenger.

Camp Fire Free Stuff: Facebook group to connect survivors with free items available, may include clothing, furniture or other supplies. See online here: http://bit.ly/2VZaMZb

Propane Refill

Campaign Propane, Operation Warmth– Offering assistance to those impacted by the Camp Fire with propane needs. Assistance is not guaranteed, and the program is only for individuals directly impacted by the Camp Fire that can provide an empty propane tank for refill. Those in need of propane should contact the group through their facebook. Facebook page: http://bit.ly/2GI1jiH  

 
Food & Meals

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Call 2-1-1 or text your zip code to 898211 to learn about the food pantries and distribution days available in your community in Butte and Glenn counties.

Butte County Department of Behavioral Health, Employment and Social Services, and Public Health- Butte County Community Services Center- Offering youth and adult mental health services, social support, employment and eligibility services. The site will also offer WIC services in the near future. An eligibility specialist or employment case manager (through the County) can meet with individuals to assist in applying/determining eligibility for social services. At the site:

  • Individuals can apply for: CalFresh/Food Stamps, General Assistance, Cash Aid, and Medi-Cal
  • Individuals can check on: benefits, EBT cards, and BIC Cards
  • Individuals can submit verifications for: documents, semi-annual reports, and change of address. 

Eligibility will vary depending on service, eligibility specialists are on site to assist. The center is open Monday-Friday: 8am-5pm. Phone: 530-552-6390. Located at: 7200 Skyway, Paradise 95969 (At the very back of the parking lot, past the daycare center)

Food Bank of Contra Costa and Solano- Providing food to anyone in need, no questions asked. Food items available to participants will vary at each distribution but always include shelf stable milk, grains, a protein source, and fresh fruit or vegetables. This pantry will be operational as long as there is a demonstrated need from the community. No eligibility restrictions, anyone in need will be provided food. No ID is necessary. Distribution of groceries will take place at the following location and time:

  • In CHICO: At the Butte College Chico Campus, 2320 Forest Avenue. WHEN: 1st and 3rd Fridays of the month from 11am-1pm

First Christian Church – Paradise- Offering food to individuals and families. All are welcome, and anyone in need can receive dry goods, water, canned foods, snacks, and produce. No ID is required. Food distribution will depend on family size. Food will be provided while supplies last. Available in Paradise (5738 Pentz Road, Paradise – Corner of Pearson and Pentz Road) every Saturday from 11am-1pm, every Sunday (after church) 12pm noon – 2pm or until supplies run out.  

Center for Healthy Communities-CalFresh Outreach– SSI Expansion- On May 1st, 2019, applications will open to SSI recipients to apply for CalFresh benefits. SSI Recipients may receive CalFresh Food benefits on an EBT Card beginning June 1st, 2019. Those that are newly eligible for CalFresh benefits, and are in need of assistance completing an application for CalFresh, can set up an appointment with the CalFresh Outreach program at the Center for Healthy Communities. Appointments can be scheduled over the phone by dialing 530-345-9749, or by making an appointment in person at 25 Main Street, Chico. The office is open Monday- Friday from 8 am – 5 pm.  Applications are available online at GetCalFresh.org

Summary of Changes for Pre-Existing CalFresh Households

  • Still Eligible for CalFresh, More Food Benefits : If adding the SSI recipient increases a household’s CalFresh food benefits, they will simply receive more CalFresh food benefits on their existing EBT card. 
  • Still Eligible for CalFresh, Less Food Benefits : If adding the SSI recipient reduces a household’s CalFresh food benefits, they will be eligible to receive a state-funded nutrition benefit called the Supplemental Nutrition Benefit (SNB) on their existing EBT card. 
  • Ineligible for CalFresh Food Benefits: If adding the SSI recipient leads to a total loss of CalFresh food benefits, they will be eligible to receive a state-funded nutrition benefit called the Transitional Nutrition Benefit (TNB) on their existing EBT card. 

Paradise Lutheran ChurchFree Lunch ProgramOffering a free lunch every Friday (except holidays) from 12pm(noon) – 1:30pm. This ongoing resource is free and available to all. Donations are also accepted. For more information contact the Paradise Lutheran Church at 530-877-3549. Located at: 780 Luther Drive, Paradise 95969

Paradise Alliance ChurchCommunity DinnerOffering a free dinner to the ridge community every Thursday night at 6pm. The Paradise Alliance church community dinner is available to Camp Fire survivors and all interested individuals. Located at 6491 Clark Road, Paradise. The church can be reached by phone at 530-877-7069.

Community Action Agency – North State Food Bank Distribution Schedule February 2020- Food commodities distribution schedule. First come, first serve. Please note, the “City” does not indicate WHERE the food will be distributed, rather who the food is intended for. Locations will have commodities for intended city. Please view food distribution schedule below:

DATE

City

Location

Time

02/11

Gridley

Biggs

Guardian Building, 200 East Spruce Street

Biggs Methodist Church, 441 C Street

10:30am – 11:30am

9am-11am / 6pm-7pm

02/12

Chico

Forest Ranch

Cohasset

Rhema Word of Faith, 574 E. 12th Street

Mt. Joy Bible Fellowship, 15522 Nople

Community Hall, 11 Maple Creek Ranch Road

10am-11:30am

11am-Noon

11am-1pm

02/18

Concow

Paradise

Pines Hardware, 11300 Miller Flat Road

1st Baptist Church, 6500 Clark Road

8:30am-9:30am

Noon-1:30pm

02/20

Willows

Elk Creek

Stonyford

Berry Creek

Magalia

Bangor

Stirling City

Feather Falls

Forbestown

Clippermills

 

Palermo

1st Southern Baptist Church, 112 N. Yolo Street

Elk Creek Grange, 145 Church Street

Community Church, 179 Geary

Fire Station #61, 287 Rockerfeller Road

Magalia Community Center, 13700 Skyway

Bangor Community Church, 7419 Oro Bangor Hwy

Community Hall, 17044 Old Skyway

Grange, 1834 Lumpkin Road

Forbestown Market (Community Center)

Grizzly Creek Christian Fellowship,12140 La Porte Rd

Palermo Family Bible Church, 2570 N. Villa

Noon-1pm

9am-Noon

10:30am- 11:30 am

8:30am-10:30am

9am-10am

9am-10am

9am-11am

9am-11am

10am-Noon

9am- 1pm

 

9am-10am

02/21

Orland

First Lutheran Church, 19 Colusa Street

9am-11am

02/22

Hamilton City

Evangelical Church, 490 Los Robles

8am- 11am

02/26

Thermalito

Oroville

Maxwell

New Life Church, 10th and Grand

Hope Center, 1950 Kitrick Ave, Bldg A

Parks & Recreational Dist. 64 Oak Street

7am-10am

8:30am-10:30am

10am-Noon

02/27

Colusa 

Williams

Senior Center, 901 Parkhill

Williams Community Church, 315 9th Street

8:30am-10:30am

8am-11am

Salvation Army Oroville-Food Pantry- Offering non-perishable food available to fire survivors and those in need in Oroville. Photo ID and proof of income will be required, and Fire Survivors will be asked to provide FEMA paperwork. Located at 1640 Washington Avenue, Oroville 95966. Open Tues-Thursday 9am-11:30am.

Sacred Heart Catholic Church-  Parish Hall Food Closet –  Food Items are available Tuesday through Thursday 9:30 am to 11:30am. Open to everyone including survivors of the Camp Fire.  Please bring photo ID, FEMA paperwork, or insurance paperwork to demonstrate fire impact. Also open to any Gridley resident. Located at 1561 Hazel St. Gridley, across from the Sacred Heart Parish Catholic Church.

Paradise First Baptist ChurchFood PantryOffering a food pantry open to all fire survivors and those in need. Families can pick up a box of groceries, bottled drinking water, and prayer is also offered.  No restrictions. ID is not required. Open Tuesdays and Fridays from 12pm (noon)- 4pm. Located at First Baptist Church in Paradise, 6500 Clark Road, Paradise.

Yuba-Sutter Food Bank- Offering surplus goods for distribution among charitable organizations, disadvantaged persons, and all Camp Fire survivors. Yuba-Sutter food bank provides USDA commodities, as well as produce, and dairy if available. This is an ongoing event that occurs every Friday from 10am – 12pm. Camp Fire survivors will be required to show proof of residency in any FEMA group site or FEMA provided housing. Food distribution will take place in a warehouse at the following address:760 Stafford Way, Yuba City

Magalia Community Church – Camp Fire Survivor Resource Center-Offering supplies and food to those impacted by the fire in the Magalia and Paradise areas. Fire survivors should bring a photo ID such as a California Driver’s License or California ID and proof of impact. Services and distribution are located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Old Skyway, Magalia, CA 95954.  

Tent Hours: Tuesday, Wednesday, Thursday, and Saturday from 11 am-3:00 pm.

  • Tents are serving as a supply distribution center, supplies available are based on daily donations but include clothing, household items, and other material goods.
  • Camp Fire Survivors may access MCC services once a week.
  • One tent is still serving as a dining hall, but food supplies will not be kept in the tent for distribution purposes. As it is now “bear season”, the tents are no longer offering hot meals in the dining hall tent unless there is a special event.

Church Hours: Tuesday, Wednesday, Thursday, and Saturday from 11am-3pm.

  • Offering fresh fruit and vegetables, non-perishable food, commodities (once a month distribution), water, and a limited number of furniture items. Depending on weekly donations, limited furniture items are available in the Community Fellowship Hall.
  • Free pastoral counseling offered in the community/fellowship hall’s library on Thursdays from 11am-3pm. Pastors are available to talk, and provide mental health relief.
  • California Hope of Butte County is available to provide counseling, assessments, and referral support in the Historic Chapel. The church has noted that the Cal Hope counselors can often be found working throughout the MCC campus and encourages those seeking their services to identify Cal Hope counselors by their blue t-shirts with an orange flower, and speak with them.      

Please call the church ahead for supply availability at 530-877-7963, please note: the phone will only be answered during MCC’s normal hours of operation. located at: 13700 Old Skyway, Magalia, CA 95954                      

Hope Center : 1950 Kitrick Ave A, Oroville is still serving meals to the homeless: Tuesday-Friday: 10:00am-11:00am, Sat: 9:30am-10:30am Sunday: 4-5pm

Drinking Water

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Public Health Information Regarding Water

Butte County Public Health – Revised Water Quality Advisory Press Release- Press Release 8/6/2019 found online here: http://bit.ly/2Yw2o8U

Butte County Public Health – Press Release Regarding State’s Water Quality- Press Release 6/19/2019 found online here: http://bit.ly/2XicKIb The State Water Resources Control Board, Division of Drinking Water (DDW), has released water quality advice for standing structures located in areas damaged by wildfire, which includes the Camp Fire. The Health Department urges residents and business owners currently under a “DO NOT DRINK” order to review and consider the State’s advice before consuming water. 

Butte County Health Officer Issues Water Quality Advisory for Residents in Burn Affected Areas- The Butte County Health Officer, Dr. Andy Miller, has issued a water quality advisory for people living in the Camp Fire affected areas and urges people not to drink or boil tap water. Information from water authorities indicates the possibility that contamination may be present in home plumbing systems, and therefore, residents should not rely on home water filtration systems as they may not be adequate to provide needed protection. Due to the possibility of contamination, residents should not use tap water for drinking, cooking, food preparation, brushing teeth or similar activities.In addition, it is highly recommended that residents take the following precautions:

  •  Limit use of hot water
  • Limit shower time (use lukewarm water and ventilate area)
  • Use a dishwasher to wash dishes and use air dry setting
  • Wash clothing in cold water
  • Do not take baths
  • Do not use hot tubs or swimming pools

Residents who use water from private wells or temporary water storage tanks may want to have their water systems assessed and tested for contaminants that result from structural damage caused by the Camp Fire. The Health Department does not have oversight over water authorities. If residents have questions about their water, they should contact their water authority directly.

Water Company Contact Information

Paradise Irrigation District – PID- For information and help for service requests and questions for the Paradise Irrigation District:

  • Online: pidwater.com 
  • Phone: Customer service line is 530-877-4971.Please be aware that phone lines are open M-F: 9 am- 4pm. Office closed on observed holidays
  • Mailing Address: 6332 Clark Road, Paradise 95969
  • Recovery Specific Information: www.PIDWater.com/recovery    Facebook @PIDWater . The recovery site will also list water testing information, including the water testing map which can only be viewed on Internet Explorer, Safari, or Firefox. 
  • District Board Meetings: The PID board meets at 6:30pm on the third Wednesday of each month at 6332 Clark Road, Paradise (unless listed at alternate location). Live video streams of the meetings can be found on the district’s Facebook page. Contact the District Secretary to request an item be placed on the agenda for discussion or action at an upcoming board meeting.

Del Oro Water Company- Del Oro is responsible for the following water districts:Arbuckle, Benbow, Black Butte, Buzztail, California Pines, Country Estates, Ferndale, Hat Creek, Johnson Park, Larkspur Meadows, Lime Saddle, Magalia, Metropolitan, Mt. Lassen, Paradise Pines, River Island, Stirling Bluffs, Strawberry, Traver, and Tulare. 

  • Online: http://www.delorowater.com/
  • Phone: 1-877-335-6764 (Toll free, available 24/7). For billing related questions: 530-717-2500
  • For Reporting odors in Del Oro Water: Any odors that you believe could be related to the Camp Fire, such as plastic or fuel odors, should be directed to the Division of Drinking Water at 530-224-4873. This phone number will receive messages that will be checked at least twice daily during normal business hours.Bottled Water & Tank Filling Resources

Bottled Water available at:

Paradise Irrigation District- Paradise Hope Center- PID has partnered with the Hope Center to continue bottled water distribution in Paradise. Paradise residents will now pick up their bottled water outside of the Hope Center. Residents may receive receive 3 cases of water Tuesdays – Fridays. Residents do not need to have a valid photo ID to access water at the Paradise Hope Center. Located at 311 Circlewood Dr, Paradise, across from the Feather River Health Clinic, Monday-Friday: 9am-3pm. Phone: 530-327-7486. PID – Filling Station: Fill station available for jugs or larger trailer-sized tanks. Located at 6332 Clark Road, Paradise 95969.  

Magalia Pines Recovery Center (Magalia Pines Baptist Church)- Offering bottled water to all in need. Located at 14098 Skyway, Magalia, CA 95954. General Hours: 8 am – 3pm, Monday-Saturday. Phone: 530-873-9448 (option 1 for the office). Please note: availability of service is dependent on weather.

South Feather Water and Power offers public filling stations as follows: For inspected potable water tanks with an appropriate air gap: South Feather will inspect the tank and fill free for fire victims. Bring proof of residency and license plate number. (SFWPA has the capability to fill most types of bulk water containers.) SFWP headquarters, 2310 Oro Quincy Hwy, Oroville, CA 95966 Open: M-Thurs: 8:30 am – 4:00 pm and Friday: 8:30 am-3 pm. Check in with the front office. Cost: Free to fire victims, please bring ID illustrating impacted address. 530-533-4578 (Option ‘0’ to speak with the front desk for any further questions)

Butte County Permit Center- Available online, in person, or over the phone. Permit information for Butte County. Online at: http://www.buttecounty.net/dds/etrakit.  Phone:  530-552-3700 Located at Development Services, 7 County Center Drive, Oroville 95965. Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm.

Local Licensed Water Haulers:

  • Butte Water Truck Service: 5656 Miners Ranch Road, Oroville. Phone: 530-589-0645
  • Craig Dewsnup Trucking: 179 Little Avenue, Gridley. Phone: 530-846-3116
  • L and L Farms: 4577 Midway, Richvale. Phone: 530-882-4343
  • Tough Company Fire Inc.: 2669 Highway 32, Chico.  Phone: 530-228-5384
  • Ben Ports S.  720 Colusa Highway, Gridley. Phone: 530-846-4110

California – Food and Drug Licensed Water Haulers- For a complete list of all licensed water haulers in California, please view the following list: https://bit.ly/2B3N31l

Transportation Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Trip Planning on the B-Line: Call  2-1-1 for live help planning your trip on the B-Line bus.

B Line Fare Information- (Please note prices have increased as of 09/01)

CASH

Local Service

Regional Service

Regular

$1.75 $2.40

Discount*

$0.85

$1.20

Youth (6-18)

$1.25

$1.75

Child (under 6)

2 free

2 free

2-RIDE PASS

   

Regular

$3.50

$4.80

Discount*

$1.70

$2.40

Youth (6-18) $2.50

$3.50

10-RIDE PASS

   

Regular

$15.75 $21.60
Discount*

$7.65

$10.80

Youth (6-18)

$11.25 $15.75

30-DAY PASS

   

Regular

$43.50

$57.50

Discount*

$21.50

$30.00

Youth (6-18) $31.25

$40.00

ALL DAY PASS – For $5.00 an All Day Pass can be purchased directly from the driver for unlimited access to the entire system for the day. Be sure to tell the driver you want an All Day Pass BEFORE putting your money in the farebox. 

UPGRADE from LOCAL TO REGIONAL FARE

If you have a LOCAL ticket, pass, or transfer, it can be upgraded to a REGIONAL fare just by paying the difference. Regular is $0.65 Youth is $0.50; and Discount it is $0.35.

  • *Discount fares apply to seniors (age 65+), disabled and those with a valid medicare card.
  • Children under 6 must be accompanied by an adult.

Paratransit and Dial-a-Ride New prices as of September 1, 2019.

  • One way trip in ADA Paratransit service area: $3.50
  • Same Day Service Request:  $5.25
  • Supplemental Service Zone 1:  $8.75
  • Supplemental Service Zone 2:  $10.75
  • Supplemental Service Zone 3:  $12.75

B-line Paratransit- B-Line Paratransit is a shared ride service designed to meet the needs of seniors and persons with qualifying disabilities who are unable to use the B-Line fixed route services. For all reservations and cancellations call: (530) 342-0221. B-Line offers two types of paratransit services, ADA Paratransit and Dial-A-Ride:

ADA Paratransit– Provides curb-to-curb transportation service in accordance with the Americans with Disabilities Act of 1990 (ADA). This service is available for individuals who, because of a physical or mental disability, are unable to use regular, Fixed Route bus service in Butte County. The purpose of the application is to provide an opportunity to describe how a disability prevents you from riding the B-Line Fixed Route bus system, and in doing so apply for B-Line ADA Paratransit. Please note age, distance from a bus stop or inability to drive are conditions which are not taken into consideration in making an eligibility determination.

Individuals who cannot utilize the fixed route system must receive Americans with Disabilities Act (ADA) certification to utilize this service. This certification ensures trips are given priority status.

Dial-a-Ride– Dial-a-Ride service is provided only to those riders who are age 70 or older. Current riders who are between the ages of 65-70 will be able to continue to use the service, and will be grandfathered in until they reach the age of 70.  Current riders who are under the age of 65 will continue to use the service until their next renewal period. At that time, if they wish to continue using the Paratransit service, they must be eligible for, and apply under the ADA process. Dial-a-Ride trips will not be given priority status should individuals with ADA certification need the service.

B-Line Tracker: Providing bus arrival times via text message. Text your bus stop ID code to 27299 and bus arrival information will be sent to your phone. Bus Stop ID codes are located on a red sticker at the bottom of each bus stop. Standard text messaging fees may apply. You can also view and download a complete list of bus stops online at http://www.blinetransit.com/Rider-Tools/B-Line-Tracker/.

Medical Transportation

Medi-Cal Covered Patient Transportation- please call 2-1-1 for information about Medi-Cal eligible transportation for medical care.

School Transportation

BCOE School Ties – Families with displaced students in need of transportation assistance can contact school ties for possible transportation arrangement. Website: www.bcoe.org/homeless-and-foster-youth

Paradise Unified School District Transportation Office- For information about transportation/bus programs offered by the Paradise Unified School District, please reach out to the Transportation Office. Regular business hours are Monday-Friday from 8:30 am- 3:00 pm (closed for lunch from 11:30 am- 12:30 pm). Phone: 530-891-3511  Temporary Address: 2455 Carmichael Drive, Chico

Child Care/Children's Activities
 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

(Event 02/29) Butte County Library – Seussical Celebration- Butte County Library will host a Seussical Celebration event in Oroville. THis event will feature storytime, crafts, games and more. To RSVP for this event via Facebook, please use the following link: http://bit.ly/38TEAMM. For more information contact the Butte County Library Oroville Branch at 530-538-7642. WHEN: Saturday, February 29th from 11am – 5pm WHERE: Butte County Library (Oroville), 1820 Mitchell Avenue, Oroville    

(Event 03/22) Chico Area Recreation and Park District – Kite Day 2020 –Chico Area Recreation and Park District will host the Annual Chico Kite Day. All kite flyers will receive a souvenir, compliments of Bird in Hand. This family friendly event is free and available to all; no registration required. For more information please contact CARD at 530-895-4711. WHEN: Sunday, March 22nd from 12pm – 4pm WHERE: Community Park ,1900 Dr Martin Luther King Jr Pkwy, Chico

(Event 04/12) Lake Concow Campground – Spring Egg Hunt and Community Potluck Celebration- The Lake Concow Campground will host an annual Spring Celebration and Grand re-opening. The potluck will begin at 10 am, and the egg hunt will start at 12 pm noon. This event also offers free parking. The celebration will continue until dark, weather permitting. Participants are encouraged to bring instruments for a jam session, and artisanal crafts for the trade circle.  Participants are encouraged to wear rain boots and bring a basket, bucket, or bag for the egg hunt. This event is free and available to all. Please note: Potluck contributions are not required for attendance. Potluck items can be food or drinks. Please label food dishes with ingredients for those with dietary concerns. For more information about this event please use the following link: http://bit.ly/2R48Zkv  WHEN: Sunday, April 12th from 10 am – 8pm WHERE: Lake Concow Campground, 12967 Concow Road, California 95965  

(Event 04/18) Valley Oak Children’s Services – Children’s Fair- Valley Oaks Children’s Services, in partnership with Funny Faces, will offer a Children’s Fair in Chico. This event will feature family friendly activities, face painting and children’s services. This event is free and available to all; no registration required. For more information regarding the Children’s Fair, please contact Valley Oaks Children’s Services at 530-895-3572. WHEN: Saturday, April 18th from 10am – 2pm WHERE: Chico Downtown Plaza, 420 Main Street, Chico

Chico Area Recreation and Park District- Nature ABC’s- Chico Area Recreation and Park District, in partnership with Chico Creek Nature Center, is offering the Nature ABC’s program to families and children ages 0 -5. This free program will feature family activities that may include: crafts, animal visits, story time, and guided exploration of the park. Each week will feature different activities. Families are encouraged to join throughout the school year. This program offers drop-in classes. Please Note: this is not a drop off program. All children must be accompanied by an adult who can help them as needed. Space is limited, please arrive on time. Program is available on Mondays 10am – 11am until Monday, May 18th. No classes on the following dates: 2/17, 3/16, 4/13, 5/25. To view this program’s full schedule, please use the following link: http://bit.ly/2UoYbAE. For more information please call Chico Area Recreation and Park District: (530) 895-4711.   Chico Creek Nature Center, 1968 East 8th Street, Chico, 95928 

Butte Diaper Bank – Family Support- Provides infant, toddler, and adult diapers and diapering supplies to community members experiencing need. Diapers are distributed on a designated Saturday every month from 9am-11am at Spine Chiropractic in Chico. The 2020 schedule is as follows: 

  • February 29th
  • March 28th
  • April 25th
  • May 30th
  • June 27th
  • July 25th
  • August 22nd
  • September 26th
  • October 24th
  • November 21st
  • December 19th

Applications must be resubmitted every month to ensure diaper availability at distribution events. For those in diaper need, fill out the following application: https://bit.ly/2Vcs7kg. For those in need that have been impacted by the Camp Fire, please fill out the following application: https://bit.ly/2VgVemt. Monthly distributions are held at Spine Chiropractic, 1166 Esplanade Suite 2, Chico.  Phone: 530-592-0882

Magalia Community Church (MCC)Sleep in Heavenly Peace (Bunk Bed) Applications – Magalia Community Church is offering application for a “Sleep in Heavenly Peace” Bunk Bed available at Magalia Community Church. Bunk beds are only for children. Completion of an application does not guarantee you will receive a bed. Sleep in Heavenly Peace (not MCC), will do it’s best to fill the requests and prioritize based on current needs. MCC recommends fill out as much information as possible in order to better all individual’s chances of receiving a bed. This service is first come, first served. Please Note: bunk beds are in storage and must be picked up by the recipient – individuals will be contacted for pick up. Some assembly is required. Beds cannot be sold. To access Sleep in Heavenly Peace (Bunk Bed) Applications, individuals may fill out the application at the Magalia Community Church. MCC is located at 13700 Old Skyway in Old Magalia. Open Tuesdays, Wednesdays, Thursdays, and Saturdays from 11am – 3pm.

Apple Blossom BabyPublic Play Date – Apple Blossom Baby is offering free ongoing Public Play Dates every Friday at 10am – 12pm (noon). Play Dates are available at Apple Blossom Baby located at 977 East Avenue, #90, Chico. These ongoing play dates offer toys and books that children of all ages may enjoy. This resource is free and available to all.

Hmong Cultural CenterMenyuam Family CircleThe Menyuam Family Circle invites all families with children (ages 0-5) to a series of events focused on preparing children for school. These events will feature: food, prizes, story time with parents and children, craft activities for parents and children, activities to strengthen children’s motor skills. Families will also have the opportunity to build social connections with other parents. For more information contact the Hmong Cultural Center of Butte County at (530) 534-7474.  All events for February have passed, March schedule will be updated when information becomes avaliable. 

Paradise Recreation and Park DistrictBasketball: Teen Drop-in- Paradise Recreation and Park District is offering an ongoing drop-in basketball program for teens every Friday. This friday night program is set up for players of all skill levels and only available to teens 15 years of age older.. Teens will have the opportunity to join pick up games or just shoot around. This program will be instructed by Tyler Woodcox. Please note that participants must pay a fee of $1 each time they attend. No registration is required for this program.For more information contact the Paradise Recreation and Park District at 530-872-6393. The Basketball: Teen Drop-in will take place every Friday from 6pm – 8pm at the Cedarwood Elementary Gym, 6400 Columbine Road in Magalia 95954.

Paradise Recreation and Park DistrictAdult Drop-inParadise Recreation and Park District is offering an ongoing drop-in basketball program for adults every Wednesday. Participants will have the opportunity to join pick up games or shoot around. Please note that participants must pay a fee of $1 each time they attend. No registration is required for this program. For more information contact the Paradise Recreation and Park District at 530-872-6393. The Basketball: Adult Drop-in will take place every Wednesday 6pm – 8pm and every Sunday 9:30am – 11:30am at the Pine Ridge School, 13878 Compton Drive, Magalia 95954.

Feather River Recreation DistrictParent’s Night Out SeriesFeather River Recreation and Park District is offering a series of childcare for parents with children ages 2-12. Parents who register their children for Parents Night Out can drop their children off on select evenings for activities and games facilitated by the FRPRD staff. Every Parent Night Out Session is from 6pm-10pm, parents must pre-register their children to participate. Cost to participate is $20 for one child and $15 for each additional child.For more information and registration, please contact the District Office at (530)533-2011. Special Activity or theme for each night of the series is as follows:

  • Spring Festivities on April 24th (04/24) from 6pm – 10pm 

Camp Fire W.I.S.HCamp Fire W.I.S.H. (Working to Inspire Support and Happiness) is a program that connects Camp Fire Survivors between the ages of 12 and 21 who have a WISH, to donors who want to replace that beloved item/s lost in the Camp Fire.  The web-based program allows youth to make wishes for up to 3 items per year for whatever they need or want. The process is anonymous, and the gift hand-off is done at separate times so each party is protected. Apply for a WISH online at www.campfirewish.com. For individuals with questions about the program, there is an informational powerpoint on the bottom of the home page of www.campfirewish.com.

Empower Me Art- For Organizations, Schools, Community Groups: Empower Me Art provides workshops for community organizations that would like to host art opportunities for families and children impacted by the Camp Fire.  For community organizations that would like to host art workshops, please email your information to info@empowermeart.org to submit a workshop request, or call 510-936-1880 to get more information about Empower Me Art holding a workshop in your community. 

Chico Area Recreation and Park DistrictClassic Movie Series 2020Offering free classic movie showings and refreshments every month. The Chico Area Recreation and Park District and the Chico Hearing Aid Center are hosting a free Classic Movies Series at Lakeside Pavillion. On the first Thursday of every month, a classic movie will be shown and free refreshments including popcorn and lemonade will be available for participants. For more information, contact CARD by phone at (530) 895-4711. Movies will be shown at Lakeside Pavillion, 2565 California Park Drive, Chico. Movies will be shown at 12:30pm on each day, film schedule is as follows: 

  • March 5th, Pursuit of Happiness
  • April 2nd, The Big Sleep
  • May 7th, Dead Poets Society
  • June 4th, The Blind Side
  • July 9th, High Noon

Butte County Art on WheelsOffering a mobile art studio that provides Camp Fire survivors with positive community oriented projects. The Butte County Art on Wheels program is designed to improve the physical, emotional, and mental health of all participants. This program is directed by artist Jessie Mercer, who partners with schools, companies, and community organizations. Butte County Art on Wheels offers free services to organizations associated with children of Camp Fire survivors. Butte County Art on Wheels is also available to groups throughout the community for a fee. Please note that this program is not designed for individual services. Available to all. Free services for organizations associated with children of Camp Fire survivors.To schedule an appointment contact Jessie at 530-828-2960 or through email: jessiemercer15@gmail.com. For more information regarding the Art on Wheels program use the following link: http://bit.ly/31v60pq

Feather River Recreation DistrictProviding seasonal recreational programs, activities, and camps to people of all ages. Feather River Recreation District has released a list of 2019 activities with descriptions and registration fees. To access the complete list of activities use the following link: https://www.frrpd.com/activities

Gridley Parks and Recreation DivisionProviding seasonal recreational programs, activities, and classes to people of all ages. Gridley Parks and Recreation Division has compiled a list of 2019 activities with descriptions and registration fees. To access the list of available activities use the following link: http://bit.ly/2WsBlWm 

Durham Recreation and Park District– Providing seasonal recreation programs, activities, and classes to adults and children. Information about available activities and classes can be found online at http://bit.ly/362sYGj 

CARD – 2020 PLAY GuideChico Area Recreation District provides recreational programs to people of all ages. CARD has released the list of events of January – June 2020 Activities in an online catalogue. The catalogue includes camp descriptions as well as pricing. To access the catalogue use the following link: https://bit.ly/2UqtWKO.

Valley Oak Children’s Services– Providing low to no cost health, advocacy, education, and training services related to childcare. State mandated child care agency, resources include referral program for childcare as well as eldercare, help with choosing care providers with trustline clearance and arranging alternative payment options for childcare based upon income and family size. Child care training  and workshops are available to the public for free. Caseworker will schedule parent(s) and exempt caregiver for this workshop. Hours: Monday-Thursday 8:30 am- 4 pm Friday: 8:30 am- 3pm. Closed for lunch everyday 12 pm- 12:30 pm. Located at: 3120 Cohasset Road, Suite # 6, Chico CA 95973  Phone: 530-895-3572 

Valley Oak Children’s ServicesLending Library- Provides books for all ages in various topics and subjects including but not limited to children’s books, curriculum idea books, and mental health books. Toys, bikes, puzzles, and other children’s toys are also available to be borrowed. Anyone is welcome to borrow books or toys from the Lending Library. Books and toys are available to be borrowed for generally 2 weeks-1 month. Parents, guardians, and providers that are new to the program will need to fill out a registration form before checking out items. Items can be returned to the lending library or to the mobile toy van.  To check out items from the lending library, visit the Valley Oak office and talk with any resource and referral staff. Located at: 3120 Cohasset Road, Suite # 6, Chico CA 95973. For more information, please call 530-895-3572 (Available Monday-Thursday from 8:30am -4pm and Friday from 8:30-3pm, Closed for lunch daily from 12pm-12:30pm)

Butte County Library- Lego Club- Weekly event at the Oroville Branch of the Butte County Library for families to build with the library’s collection of Legos. Lego Club requires no registration to participate. Lego club is held every Saturday from 10am-4:30pm at the Oroville Branch Library, 1820 Mitchell Avenue, 95966

Chico Children’s MuseumThe Chico Children’s Museum offers many interactive play exhibits designed for children. Exhibits designed for children ages 0-9 years of age. Adult supervision is required for those visiting the museum, and no food, drink, or strollers are allowed. Infants 23 months and younger are admitted for free, children older than age 2 and adults, $9 for daily admission. Seniors, active service members, and veterans, $7 for daily admission. Memberships are available. For more information, visit their website at: www.chicochildrensmuseum.org. Tuesday-Saturday from 10am-5pm, and Sunday from Noon-5pm.  Located at: 325 Main St Chico, California 95928. Phone: 530-809-1492

Chico Salvation ArmyFamily Fun NightFree faith based educational program for families, every Thursday night from 4pm to 6pm. Free family dinner provided, youth choir, youth brass band, and homework help. Kids ages 7 to 12 years old can participate.For further questions, contact: 530-235-6499 or go online: http://bit.ly/2HveV11

Program Schedule:

  • 4:00 – 4:15 pm: Opening Assembly
  • 4:15 – 4:55 pm: Troops
  • 5:00 – 5:30 pm: Family Dinner (Free)
  • 5:30 – 6:00 pm: Youth Choir/Youth Brass Band/Homework Help

Youth for ChangeStrengthening FamiliesOffering activities and support for families with children ages 0-5 (including pregnant moms). By appointment, the strengthening families program can offer food vouchers and car seat checks. Families with children 0-5 displaced outside of Butte County that can provide proof of previous residency in Paradise, Magalia, or another fire-impacted address are eligible to receive car seat checks and support. Walk-in supports include diapers/wipes, computer use, and information and referrals. 

Activity Calendar:

  • Tot Time: For families of children ages 3-5, providing age appropriate activities that promote school readiness. Arts and crafts and snacks are provided.
  • Tiny Tots: For families of children ages 1-2, providing a fun, safe environment for children to play and develop small and large motor skills, while giving parents the opportunity to talk with other parents.
  • Baby and Me: Bring your baby and other children and come and chat with other parents in a supportive environment. Coffee and tea provided.
  • Reading Program: Read 10 books with your child, fill out a form and come in for a free book for your home library.

Other services offered: Car seat checks, clothing bank for children, computer /phone/copy/fax, cooking classes, Dads-n-donuts, diapers and wipes,and indoor play area. Families must have an ID (such as a driver’s license), proof of residency (anything in Butte County or for a pre-disaster address on the Ridge), and proof of income (such as WIC, MediCal, or other assistance program) for their appointment. Address: 2856 Olive Hwy, Suite A, Oroville Phone: 530-230-0211 Hours: Monday-Thursday from 10am-4pm. (Phone will be answered on Fridays, but the office is not open to the public) Please Note: Children’s activities are NOT childcare services, and parents must be present for activities.

Butte County Libraries- The Chico, Oroville, Gridley, and Biggs Butte County Libraries have free activities for children, teens, and families. In addition, any fines or fees are waived for residents impacted by the fire.  The Butte County Library Branches schedules for library activities for the month can be found at the following link: https://www.buttecounty.net/bclibrary

Chico Butte County Library- Branch Calendar- Summary of Children’s Programs at 1108 Sherman Ave, Chico, CA 95926. 

  • Offering free movie showings for children on Sundays at 2 pm. 

  • Babies Love Books: Stories, songs, and bounces (For infants 0-18 months) Wednesdays from 11 am-12 pm.

  • Toddler Storytime: Stories & songs (For children ages 3 years and under) Thursdays from 10-11 am and again from 11 am-12 pm. 

  • Preschool Storytime: Stories, songs, & crafts (ages 3-5) Tuesdays at 10-11 am and again from 11 am-12 pm.

  • Japanese Storytime: Stories, songs, & crafts, First Saturday of each month from 1-2 pm.

  • Chinese Storytime: Stories, songs, & crafts, Third Saturday of each month from 2-3 pm.

  • Storytime for All: Sensory sensitive reading & songs for all ages Thursdays from 3-4 pm.

  • Homework Help: (grades 1-8) Tuesdays and Wednesdays from 3-5pm .

  • Maker Lab: (ages 13+) Tuesdays from 3-6 pm, (all ages) Thursdays at 3-6 pm, (all ages) Fridays and Saturdays from 3-5 pm.

  • Chess Club: Wednesdays at 3:30-5:30 pm .

  • Guild of Games: Fridays at 3 pm

Butte County Library Paradise BranchThe Paradise Branch Library reopened on August 1st, new hours will be Tuesdays and Thursdays from 1pm-6pm, and Saturdays from 11am-4pm. Services available at the library will include wifi, phone chargers, chromebooks (for in-library use), free photocopying, faxing, and scanning, and public computers. Please note: Paradise Branch Meeting room is not available for public scheduling until the end of February 2020. Hours: Monday, Tuesday, and Thursday from 9am-3:30pm (excluding holidays). Phone: 530-552-3705 (Paradise Rebuild Center) or 530-552-3700 (Butte County Department of Development Services) Located at 5922 Clark Road, Paradise 95969

  • Butte County will have a satellite building permit center located at the Paradise Library on Clark Road. The center will serve residents whose property is outside the Paradise Town limits, assisting them get building permits and information without having to travel to the Oroville location. 

Sesame Street ResourcesIn the aftermath of recent wildfires, the Sesame Street in Communities team wanted to reach out to provide information on our available resources to help families cope in the aftermath of natural disasters, and other traumatic experiences. Resources are designed for children from birth to 6 years old and include videos, articles, printables, and are available in English or Spanish. Website:www.sesamestreetincommunities.orgTopic pages of interest:

Help Kids Cope- Free Mobile App for Parents- Free mobile app to assist parents in talking to their children about different disasters they may experience or have already experienced. This app includes 10 different disaster types with sections in each on how to explain, prepare, respond, and heal from the event their family is concerned with. Each section gives guidance on talking to preschool, school-age, and adolescent children, as well as, includes ways parents can help themselves cope and support their children’s reactions including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network and can be downloaded through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope

Anthem Blue CrossTips for Talking to Children After Traumatic Events- Online resource for parents and educators navigating conversations with children who have experienced traumatic events. Online at: https://bit.ly/2WcnHav

Temporary and Long Term Housing

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

****The County is working on establishing solutions for mid-range and longer term housing for people displaced by the fire. A Housing Task Force is working with the Town of Paradise, City of Chico, City of Oroville, and the State of CA on housing solutions****

For additional housing information and options, visit: https://buttecountyrecovers.org/housing-resources/

FEMA Housing- Information Update- FOR HOUSING SITUATION CHANGE- Survivors who applied for FEMA and communicated upon their initial intake that they had secured housing with friends, family, or through a temporary situation (including RV and trailer units) may not have been considered eligible for FEMA direct housing assistance. If survivors are in need of housing, and need to update their information about their housing situation with FEMA, they can call FEMA at 1-800-621-3362 and update their current housing status and needs. 

USDA- Single-Family Housing Rural Home LoansThis program (also known as the Section 502 Direct Loan Program) assists low and very-low-income applicants obtain decent, safe and sanitary housing in eligible rural areas by providing payment assistance to increase an applicant’s repayment ability. Payment assistance is a type of subsidy that reduces the mortgage payment for a short time. The amount of assistance is determined by the adjusted family income. Applications for this program are accepted through your local RD office year round. The maximum load amount an applicant may qualify for will depend on the applicant’s repayment ability. The applicant’s ability to repay a loan considers various factors such as income, debts, assets and the amount of payment assistance applicants may be eligible to receive. Regardless of repayment ability, applicants may never borrow more than the area’s loan limit (plus certain costs allowed to be financed) for the county in which the property is located.  To be considered, at a minimum, applicants interested in obtaining a direct loan must have an adjusted income that is at or below the applicable low-income limit for the area where they wish to buy a house and they must demonstrate a willingness and ability to repay debt.  Applicants must also: 

  • Be without decent, safe and sanitary housing
  • Be unable to obtain a loan from other resources on terms and conditions that can reasonably be expected to meet
  • Agree to occupy the property as your primary residence
  • Have the legal capacity to incur a loan obligation
  • Meet citizenship or eligible noncitizen requirements
  • Not be suspended or debarred from participation in federal programs

Properties with direct loan funds must:

  • Be modest in size for the area
  • Not have market value in excess of the applicable area loan limit
  • Not have in-ground swimming pools
  • Not be designed for income producing activities

Borrowers are required to repay all or a portion of the payment subsidy received over the life of the loan when the title to the property transfers or the borrower is no longer living in the dwelling. Applicants must meet income eligibility for a direct loan. Please contact your local RD office to ask for additional detail about eligibility requirements.

FAMILY/HOUSEHOLD SIZE

1-4 Household Members 5-8 Household Members

ANNUAL INCOME

$53,200

$70,200

For more information on the program, please visit: http://bit.ly/344f2Li To access the Rural Home Loans application use the following link (click forms and resources tab): http://bit.ly/2zsIhJP or contact Nicole Roldan at 530-693-3162 or nicole.roldan@usda.gov  For general program questions contact 530-534-0112

USDA – Letter of Priority Entitlement (LOPE) – The Letter of Priority Entitlement (LOPE), sometimes referred to as the Rural Development Voucher, is used by the US Rural Development Department and FEMA to provide a tenant with priority entitlement to rental units in Rural Development or HUD financed housing developments. A LOPE letter will move an individual to the top of the waiting list for Rural Development financed properties and serves as documented support for individuals whose home has been damaged or destroyed in a federally declared disaster. Recipients of LOPE are immediately eligible for housing in properties financed by USDA Rural Development and certain housing developments through HUD (Housing and Urban Development), and receive priority placement in vacant units. A LOPE does NOT guarantee placement, but rather prioritizes placement. LOPE letters expire 120 days after they are issued.  Camp Fire Survivors interested in obtaining LOPE can contact local USDA representative Will Smith at 530-693-3164. To receive a LOPE letter you must be able to prove you lived in the disaster area at the time of the Fire. Examples of eligible proof include a driver’s license, a utility bill, mortgage statement, or lease. 

HUD (US Department of Housing and Urban Development) – Resource LocatorProvides information and location tools for HUD resources including a national map of affordable housing opportunities through HUD, a HUD Office locator, and a housing locator for Elderly and Special Needs specific housing. To access any of these resources visit: https://resources.hud.gov/

Housing Authority of Butte County – Section 8 Waitlist CheckThe application period has concluded, applicants for either the Camp Fire waiting list or the general Section 8 waitlist can check their current position on the waitlist at the following link: http://bit.ly/2GTQhrs

Community Housing Improvement ProgramSelf Help Program Stonefox Development Phases Two and ThreeUnder CHIP’s self-help program, families build their homes in groups of five to nine under the supervision of CHIP construction staff. Projects typically take about a year, and all homes must be finished before families move in. The available lots of Stonefox Phases two and three are located off Solano and Stonefox Streets on Clear Creek Street in Corning. House plans include 3, 4, and 5 bedroom models with no down payment, affordable monthly payments, and low fixed interest rates. The eligibility criteria for this program include the following:

  • Each household must be able to dedicate at least 30 hours per week in labor/sweat equity towards building their own home. 
  • Each household must help other participating households within the development. Participants must possess a willingness to attend group meetings and to work cooperatively with other participants towards the common goal of homeownership and community. 
  • Income that falls at or below 80% of the Area Median Income for the area, (See specific income requirements below) and must also demonstrate repayment ability for monthly payments. The participant must have acceptable credit, and must plan to occupy the home as their primary residence.
  • The income limit is $47,900 for 1-4 person households and $63,250 for 5-8 person households. 

To add your name to their interest list or for further questions about the program, visit: http://bit.ly/2Hmiiax  email mmojica@chiphousing.org or call 530-891-6931 (Monday-Thursday from 8 am- 4:30 pm). 

Tiny Homes for Camp Fire Survivors-  A community of volunteers and donors who build tiny homes for Camp Fire survivors. Each Tiny Home is around 200 square feet.  Each home has tankless on-demand water heaters and mini splits that provide heat, a/c and a dehumidifier. Camp Fire survivors who are interested in acquiring a Tiny Home can message the Tiny Homes for Camp Fire Survivors Facebook page at: http://bit.ly/2lLMtB9 or they can email: campfiretinyhomes@gmail.com to be placed on a waiting list. Please Note: Camp Fire Survivors must give the following information in their message/email: provide current contact info, household size, current living conditions and their impacted address.

Home Matching/ Host Coordinating/Hotels

Northern California Counties Time Bank- Home & Heart- Provides a home matching service that connects older adults, with extra room in their home and who need assistance to remain in their home, with community members seeking affordable housing options. The program also offers home visits and conflict resolution-based mediation to both home providers and home seekers. Home providers must be able to provide for their own personal care and medical needs, and have a private bedroom for both themselves and one housemate. Priority will be given to adults over the age of 60. Home seekers must be over the age of 18, able to meet their own personal care and medical needs, reside in Butte County, provide a source of demonstrable income, and have a valid ID and social security number. Priority will be given to currently enrolled college students and individuals displaced by the Camp Fire. Available through appointment only, applications are available online and can be submitted by email. Appointments are scheduled by calling (530) 591-3742. Application available at www.norcaltimebank.org/eligibility-requirements/

RV 4 Camp Fire Family- A Colorado-based nonprofit organization that connects donations of motorhomes, RVs, and trailers with families impacted by the Camp Fire in need of shelter. Families in need can complete an online form which details the particulars of their situation, and as motorhomes become available the group will link homes with appropriate families in need. Donated motorhomes/RVs/trailers must be in good working condition. It is requested that donors have a mechanic complete inspection and maintenance of their vehicle to ensure that it will be a home, not a burden to its new family. 

Motorhomes/RVs/trailers must also fit the following criteria:

  1. Holding tank must be emptied.
  2. Propane tanks must be full.
  3. Roof and window leaks must be repaired (not with a tarp).
  4. Tires replaced within the last 5 years and in good condition
  5. RV must have a new or working battery.

Additional eligibility criteria, and necessary documentation can be found online at: https://rv4campfirefamily.org/families. Family Intake Form: http://bit.ly/2Ge3U3x . This resource is officially an organization. As of 2019, RV4 Camp Fire Family has obtained their 501(C)3 nonprofit status. Please note, this organization is a Colorado based Nonprofit.

FEMA Temporary Housing Information- Information for FEMA applicants who have been contacted by FEMA regarding Manufactured Housing Units (MHUs) and FEMA Group SitesFederal, state, and local partners have collaborated to provide direct housing solutions, for up to 18 months, to individuals and families most severely impacted by the 2018 California wildfires. FEMA must be able to verify applicant’s identity, applicant’s necessary expenses and serious needs are directly caused by a declared disaster, proof of occupancy (renter) or ownership, and housing damage or loss must be verified by FEMA via onsite inspection. Once determined eligible for an MHU, a FEMA applicant will be contacted by FEMA to assess their interest in MHU assistance. To get information about FEMA Housing sites, including numbers of survivors assisted/housed, please visit: buttecountyrecovers.org/fema-group-site-information/

Explore Butte County- Local Hotel Availability Website- Look online for available hotel rooms in Butte County, view average price rates, and book stays at  Butte County Lodging: https://bit.ly/2TUQ7F2

Rebuilding & Housing Construction

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

(Event 02/28) Rebuild Paradise, Butte College, and Valley Contractors Exchange – Contractor ConnectionRebuild Paradise, Butte College, and Valley Contractors Exchange are collaborating with the Paradise Ridge Chamber of Commerce, Paradise Association of Realtors, and Chico Builders Association to provide the opportunity for subcontractors and suppliers to connect with local agencies and general contractors,  lenders, insurance agents, and more to expand their networks and share information. This event will feature presentations on Unplugging Septic Issues and Trades Training Programs. RSVP is suggested to secure sufficient handout materials. For contact information and RSVP, visit: http://bit.ly/2UKCLhA WHEN: Friday, February 28th from 1:30pm-3pmWHERE: Paradise Alliance Church Gym, located 6491 Clark Road, Paradise

(Event 03/03) Town of Paradise – March Community Information Meeting- The Town of Paradise will hold a community meeting dedicated to updates from local agencies and government organizations, and give the community a venue to hear information from each agency directly. Agencies such as PID, PUSD, Butte County and others will provide a 5-10 minute update presentation, after the presentations, each agency will have a table for public questions. The meeting is also broadcast live through the Town of Paradise Facebook page. WHEN: Tuesday, March 3rd from 6pm-8pm WHERE: Paradise Alliance Church, 6491 Clark Road, Paradise

  • Community Information Meeting February- The video below is a recording of the live broadcast from the Community Information Meeting held on February 4th. This meeting was focused on manufactured homes and the process from permit approval to rebuilding. Topics include information about the new Building Resilience Center and it’s services, and a brief update on tree removal. 

Rebuild Paradise Foundation- Offers insurance information about home insurance providers offering new policies on the Ridge and in the Camp Fire burn-scar area. Insurance information is updated quarterly, reflecting newly admitted policies from various providers. Insurance information can change daily, so it is still recommended to meet with individual insurance agents to review availability options for coverage on individual policies. Insurance provider information will also vary depending on policies for stick built homes and those for manufactured homes. Policy availability is subject to the determination of the insurance provider and the type of home (manufactured or stick built).  Information can be found online at: www.rebuildparadise.org/resources/

Rebuild Paradise Foundation- Missing Middle Grant- Offering grant funding for pre-construction expenses related to survey costs, architecture/engineering fees, and water related expenses for those building their home in the Camp Fire footprint. The Missing Middle Grant offers up to $4,000 in total reimbursement funding depending on certain eligibility criteria. 

  • A maximum of $1,000 for survey costs
  • A maximum of $2,000 for architecture/Engineering fees
  • Up to $1,000 for water related expenses

Grant funding is available to households building in the Camp Fire footprint who meet income criteria and additional application requirements. Applicants must have applied for or received their building permit on or after February 18, 2020 to be eligible.  At this time, the grant is not retro-active. Income Criteria is based on the gross income and the number of individuals in the household. See chart below: 

#Of persons in household

1

2

3

4

Maximum Income

$50,750

$58,000

$65,250

$72,500


Application is available online at: www.rebuildparadise.org/grants/. Please email completed application and required items to: info@rebuildparadise.org. For information about submission of application and required items in person, email info@rebuildparadise.org for further details.

Rebuild Paradise Foundation- Interactive Survey & Topographical Map- Provides an online mapping tool that includes ground contouring (topography), parcel information, and public survey data. Options available to view through the map are detailed below: 

  • Parcel Survey Status Layer: Provides a tool to view properties that have turned in their certificates of Survey with the Town of Paradise, and information about which survey company conducted each parcel survey.
  • Contour Lines: Provides a view of topography with 2ft counter intervals, providing data for architects/engineers/designers to utilize for elevation profiles in construction planning.
  • Special Permit Zones: Provides information about areas within the Town of Paradise that have special survey requirements. Parcels with any portion in a special permit zone may require additional survey before submitting for a building permit, further information can be obtained from the Building Resiliency Center in Paradise. 

Please Note: 

  • Search the map by address or APN
  • Clicking on individual parcels will bring up survey details
  • Utilizing the same surveyor as a neighbor or adjacent property that has already been surveyed may result in reduced surveying costs.
  • Architects, Engineers, Designers, or Builders may be able to utilize the 2ft contour map layer to help develop foundation plans. 

Map available online at: www.rebuildparadise.org/mapping/. Concerns regarding the accuracy of mapping can be addressed by email to: info@rebuildparadise.org

Town of Paradise- Rebuild AdvocatesOffering rebuild planning assistance to Camp Fire survivors, Butte County residents, and anyone interested in rebuilding a home within the Camp Fire burn scar. Rebuild advocates may help survivors and residents overcome challenges (such as with insurance, FEMA appeals, SBA, etc.), by identifying funding sources, creating a budget, finding a desirable floor plan, providing a list of vetted contractors, and providing general planning assistance throughout the entire rebuild process. This program is free and available to all individuals (ages 18 and older, special programs may be available to adults age 65 and older) interested in (re)building a home within the Camp Fire burn scar. This includes renters who are interested in building a home. Individuals may call 530-872-6291 ext. 411 to schedule an appointment. Appointments are preferred, but walk-ins may be accepted. Each appointment may last up to an hour. Services are now offered at the Building Resiliency Center (otherwise known as the Brick), located at 6295 Skyway. Hours: Open Monday-Friday: 8am-5pm. The Building Resiliency Center (BRC) is located at 6295 Skyway.

Rebuild Advocates Mike Shafer and Jon Haine discuss all they can do to  assist the rebuilding process in the video below: 

Today we are here with Kyla Awalt, Facilities Coordinator at the Building Resiliency Center, speaking with two Rebuild Advocates, Mike Shafer and Jon Haine, about all they can do to help make the rebuild process easier. Come visit them at 6295 Skyway or call and set up an appointment at 530-872-6291 x 411 today!

Posted by Town of Paradise on Wednesday, February 5, 2020

Money Management International- Project Porchlight (AKA HUD Housing Advisors)-Please note: this program does NOT provide any form of Financial Assistance. Project Porchlight is a program providing financial counseling, housing counseling, guidance through insurance claims processes, and financial recovery planning for disaster survivors. Counselors can assist survivors in creating a plan to reach certain recovery goals, including a housing plan. This program is available to survivors of the 2018 Camp Fire. To enroll in this program, Camp Fire Survivors must schedule an appointment by calling 877-833-1746 or submit a request online at the following link: http://bit.ly/2VUfsAl

Town of Paradise – Owner-Occupied Housing Rehabilitation Loan- Offering a deferred (no monthly payments), low-interest loan to eligible homeowners for housing rehabilitation. Housing repairs can include reconstruction of a home damaged or destroyed by the Camp Fire. Repairs can be used to correct any unsafe or unsanitary conditions, and eliminate code violations. Homeowners eligible for the program must meet income limits, and have owned their home prior to the Camp Fire. The home itself must be on property within Paradise Town limits, be valued under $339,150 after reconstruction/rehabilitation, and be able to pass all State and local codes and ordinances given a per-unit subsidy limit. To apply to this program, an application form must be completed and either mailed or dropped off to the Town of Paradise, 5555 Skyway, Paradise, CA 95969. Application found online here: bit.ly/ToPoHrL

Income Limits for Owner-Occupied Housing Rehabilitation Loan- Income limits will depend on the number of people in the household. For more information, call the Town of Paradise Housing Services at 530-872-6291 ext 122 (Hours: M-F 9am-5pm)

2019 Income Limits:

 

1 person

2 People

3 People

4   People

5 People

6 People

7 People

8   People

 

37,250

42,600

47,900

53,200

57,500

61,750

66,000

70,250

Butte County Permit Center– Offering a Permit Center to process building permits including plan review, inspections and coordination with other agencies to issue permits. Butte County Permit Center processes development applications including environmental review, provide zoning information and support long-range planning through the County’s General Plan. Code Enforcement responds to building, land use, abandoned vehicles, noise, nuisance abatement and the county’s restrictions on cultivation of medical marijuana ordinance complaints. Available online, in person, or over the phone. Permit information for Butte County. Online at: http://www.buttecounty.net/dds/etrakit   or   530-552-3700. Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm. Located at Development Services, 7 County Center Drive, Oroville 95965 

Makeitparadise.org – Homeowner Checklist- Provides a checklist of necessary steps for those rebuilding their home in Paradise. The checklist is available online and is downloadable for print. Visit : https://makeitparadise.org/rebuild

Butte County – Rebuild Incentive Grant- The rebuild incentive grant can be applied for when property owners submit a building permit with Butte County (unincorporated areas). The grant is on a first-applied, first-granted basis.PLEASE NOTE: The grant application should be automatically included in the County permit process, if the grant application is NOT included within permit application, applicants are encouraged to ask directly for it. The grant is applied as a refund for permit fees (see limitations below). This process will vary for those submitting building permits within the Town of Paradise.

  • North Valley Community Foundation- The grant is a reimbursment for 50 % of eligible building permit fees up to $3,500.  100 applicants being served. $167,126 being applied to building permits.
  • Golden State Finance Authority-The  grant is a reimbursement of 100% of building permit fees for Veterans. 31 applicants being served. $91,444 being applied to building permits. 

USDA – Home Repair Program-  Providing loan and grant options to rural homeowners in need of financial assistance for home repair. Eligible applicants must own and live in their home, have a home in a designated rural community (Paradise is eligible), and meet income limits. 

  • Loan Information – Loans can be up to $40,000, 20 year term, and have a 1% interest rate
  • Grant Information – Only available to homeowners age 62+ who cannot repay a loan. Loan can be up to $10,000.
  • Income Requirements – Your income must be below these limits (in Butte County) to be eligible for a loan or grant. 

General Eligibility:

FAMILY/HOUSEHOLD SIZE

1-4 Person Family 5-8 Person Family
ANNUAL INCOME $33,250

$43,900

Grant-Specific Eligibility

Household Size

1 Person

2- Person

3-Person 

4-Person 

5-Person

6-Person

7-Person

8-Person

Annual Income

$14,000

$15,950

$17,950

$19,950

$21,550

$23,150

$24,750

$26,350

For more information on the program, please visit: http://bit.ly/2SXU5wu. To request an application for this program, please contact local USDA Representative Nicole Roldan-Leben at 530-693-3162 or by email at nicole.roldan@usda.gov

Bed Bath & Beyond- Offering a 25% discount to all Camp Fire survivors. Please note that in order to be eligible for this discount, survivors must show FEMA paperwork with an impacted address that matches a photo ID. Bed Bath & Beyond is located on 2101 Dr. Martin Luther King Jr Pkwy in Chico. Bed Bath & Beyond is open at the following hours:  Monday, Tuesday, Wednesday and Friday at 10am – 8pm, Thursday at 10am – 8pm, Saturday at 10am – 9pm, and Sunday at 10am – 7pm. For questions or more information call (530) 892-2034

Valley Contractors Exchange Offers information and resources for contractors, including building code, labor law, and networking resources. Helping contractors navigate the rebuilding regulations process. Contractors can call 530-343-1981, Mon-Friday 8am-5pm. VCE has also put together, in collaboration with the Town of Paradise, a building permit checklist for materials needed before submitting building permits for any rebuild project. Resource information is available online at vceonline.com. The building permit list can be found online here: http://bit.ly/2TVR277

Camp Fire Zone Project- Zone groups have been created to help aid in the rebuilding of the ridge community. Each zone (corresponding with evacuation zones) has an associated Facebook Page for the sharing of common goals, ideas, and information sharing. These groups result in a unified neighborhood voice, communicating through a Zone Captain, to get answers from the public . Individuals meet/share regularly to communicate questions, concerns, and their specific needs within their smaller community. Captains then report back to community leaders and town council with input and requests. Those within a zone that know another/family within their zone, are encouraged to reach out to link all in their zone to strengthen the community voice. http://bit.ly/2LwX5iD

Tree Removal Programs 

Please note that all tree removal programs have specific criteria for eligible trees to be removed based on their location and proximity to public right of ways. Many programs will also require an ROE be signed by participating land/property owners, allowing trees to be removed from their property by program workers.

Town of Paradise + Butte County – Tree Removal on Private Property-  Inspection Access Form available online here: http://bit.ly/369L4Tr. The tree removal programs for hazardous trees on private property that pose a danger of falling onto a public right-of-way or other public improved facility is in development. Property owners will have a choice of enrolling in the Government Tree Program or the Private Tree Program for the removal of hazardous trees. Those with hazardous trees on private property that pose a danger of falling onto a public right-of-way or other public improved facility MUST enroll in one of the two programs to ensure all hazardous trees are removed. See information below about the Private Property Tree Removal Map. TREE ROE Information Line: 530-552-3030

Option I. The Government Tree Program is available at no out-of-pocket cost to property owners who complete and sign a Tree Right-of-Entry (ROE) form to allow access to private property for tree removal. Property owners must submit the Tree ROE form by close of business on February 21,2020 to participate in the Government Tree Program. ROE form available online here: bit.ly/2TREMgovP

Return via Mail:

  • ATTN: Tree Removal ROE Processing Center, 205 Mira Loma Dr. Ste 50. Oroville CA 95965

Return in Person:

  • The Building Resiliency Center (BRC) is open M-F: 8am-5pm at 6295 Skyway, Paradise

E-mail to:

  • TreeROE@buttecounty.net

Option II. Property owners who choose not to participate in the Government Tree Program for hazard trees must remove their own hazard trees in order to comply with Town and County ordinances. An inspection will be conducted to confirm all hazard trees that pose a threat to fall onto the public right-of-way are removed. Property owners should complete the Private Tree Program Inspection Access Form if you plan to remove hazard trees yourself or if you already removed the hazard trees. The deadline to submit the Inspection Access Form is also close of business on February 21, 2020. Inspection Access Form available online here: http://bit.ly/369L4Tr

Return via Mail:

  • ATTN: Tree Removal ROE Processing Center, 205 Mira Loma Dr. Ste 50, Oroville CA 95965

Return in Person:

  • The Building Resiliency Center (BRC) is open M-F: 8am-5pm at 6295 Skyway, Paradise

In some cases, property owners may have already removed some or all Hazard Trees on their property. Property owners must still enroll in one of the programs so removal of the trees may be confirmed by the Town or County. For complete information regarding tree removal options for the Town of Paradise and through the County of Butte, please visit: buttecountyrecovers.org/private-property-tree-removal

Private Property Tree Removal Map- To view information on the tree removal programs, including eligible properties and status updates. Access the map here: bit.ly/2tLZJKd. The map is broken down into parcel status, detailing parcels in the following categories:

  • Enrollment in a Hazard Tree Removal Program required
  • Private Program: Stage 1: Inspection Form Received
  • Private Program: Stage 2: Final Sign Off
  • State Program: Stage 1. ROE Received
  • State Program. Stage 2: Assessment
  • State Program. Stage 3: Tree Felling
  • State Program. Stage 4: Final Sign Off

The map also lists the number of parcels enrolled in the State Program and the number enrolled in the Private Program. TREE ROE Information Line: 530-552-3030

Butte County Fire Safe Council- Camp Fire Hazardous Tree Removal Program- Offers a no-cost tree removal program to remove hazardous trees within the Camp Fire footprint that are on adjacent properties where the landowner is absent or has abandoned the property.  Must enroll by March 15, 2020. Hazardous trees being removed must be on adjacent properties where the landowner is absent or has abandoned the property, threaten new construction or standing structures, and are not eligible for removal under the town or government tree removal programs.  There is a $4,000 cap per property in need of removing hazardous trees on adjacent properties. Contact Taylor Nilsson to enroll by phone at (530)877-0984 or (530)966-1620. Taylor may also be contacted by email at taylorn@buttefiresafe.net. This program will be conducted on a first come first served basis. There is no guarantee that all qualified landowners who enroll will receive service due to limited funding.

Relocation & Moving

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Resources to help Camp Fire Survivors relocate or assist those who have already relocated navigate new community resources and opportunities.

USDA – Letter of Priority Entitlement (LOPE)- The Letter of Priority Entitlement (LOPE), sometimes referred to as the Rural Development Voucher, is used by the US Rural Development Department and FEMA to provide a tenant with priority entitlement to rental units in Rural Development or HUD financed housing developments. A LOPE letter will move an individual to the top of the waiting list for Rural Development financed properties and serves as documented support for individuals whose home has been damaged or destroyed in a federally declared disaster. Recipients of LOPE are immediately eligible for housing in properties financed by USDA Rural Development or Housing and Urban Development and receive priority placement in vacant units. A LOPE does NOT guarantee placement, but rather prioritizes placement. LOPE letters expire 120 days after they are issued. Camp Fire Survivors interested in obtaining LOPE can contact local USDA representative Will Smith at 530-693-3164 or by email at william.smith2@ca.usda.gov. To receive a LOPE letter you must be able to prove you lived in the disaster area at the time of the Fire. Examples of eligible proof include a driver’s license, a utility bill, mortgage statement, or lease. 

Pros of LOPE

  • Income does not matter when you have a LOPE letter, you can still qualify for USDA/HUD Housing until the lease/LOPE is up.
  • Age does not matter for Senior housing until the lease/lope is up.
  • If you contact your USDA representative 30 days before your LOPE expires you can get it extended.
  • LOPE Letters work anywhere in the United States

Cons of LOPE:

  • Does not improve housing availability in the North State.
  • It does not alleviate credit issues or issues with previous rental agreements, those can still be a barrier.
  • LOPE Letters have an expiration date.

HUD (US Department of Housing and Urban Development) – Resource Locator- Provides information and location tools for HUD resources including a national map of affordable housing opportunities through HUD, a HUD Office locator, and a housing locator for Elderly and Special Needs specific housing.To access any of these resources visit: https://resources.hud.gov/

Camp Fire Relocation Facebook- Facebook groups to help survivors from the California Wildfires find areas across the state and across the country that will fit their needs and to help facilitate the transition to their new location. Please see table below for various area relocation groups: https://bit.ly/2GA8r1B

California Relocation:

Location: Group Name Shortlink
East Bay/Bay Area: East Bay Adopt a Butte County Family Survivor https://bit.ly/2GB7aY9
Bay Area/San Jose: Paradise (camp) Fire support San Jose Bay area https://bit.ly/2viRlyG
El Dorado County: Paradise Adopt A Camp Fire Family El Dorado County https://bit.ly/2vjDZCc
Fresno: Paradise Fire Adopt a Family Fresno https://bit.ly/2PmEmW9
Los Banos/Merced County: CA-Paradise (Camp) Fire Adopt a Family Los Banos Merced County https://bit.ly/2GACLcj
Reno, NV/Tahoe, CA: RenoTahoe CampFire Support https://bit.ly/2XB1PWa
Redding/Shasta County: Camp Fire Survivors Staying in Redding/Shasta County https://bit.ly/2GD0b0V
Sacramento/Yolo County: Sacramento/Yolo Support for Camp Fire Survivors https://bit.ly/2ViwOJd
Santa Cruz/Monterey Bay: Camp (Paradise) Fire Support -Santa Cruz and Monterey https://bit.ly/2Xz8hx4
Gridley: Gridley #Campfire Relief Group http://bit.ly/2YhHA0l
Orland: Orland Camp Fire Resources http://bit.ly/31pIdaz
Red Bluff: Red Bluff Camp Fire Connections http://bit.ly/2Rc8l45

Outside of California Relocation:

Location: Group Name Shortlink
Arizona: Arizona support group for Butte Co. /Paradise Camp Fire Survivors https://bit.ly/2Ds4zO1
Arizona: Campfire survivors Arizona https://bit.ly/2GAeX8z
Colorado: Butte County Strong in Colorado https://bit.ly/2PnDYXg
Idaho: Idaho Camp Fire Survivors Support https://bit.ly/2IBKIjB
Oregon: Oregon Assistance for CA Campfire Victims https://bit.ly/2XALtNr
Central Oregon: Paradise Campfire Support of Central Oregon (Bend, La Pine, Redmond) https://bit.ly/2VgdkFf
Southern Oregon: Southern Oregon Camp Fire Support Group http://bit.ly/2W0JEw8
Utah: Utah Camp Fire Relocation Support Group https://bit.ly/2XwjXRa
Washington: WA State Support Paradise Fire Adopt a Family Group https://bit.ly/2XGbwmD

AreaVibes Location Search-Provides a free search engine of any area within the United States. AreaVibe shows users a ‘Livability Score’ for various locations. The Livability Score is designed to help users determine the best places to live based on 7 different criteria, including nearby amenities, cost of living, crime rates, education, employment, housing and weather. A total Livability Score is then calculated out of 100 for any area across America. Users can filter the best places to live with the criteria they select in the search. Link: https://www.areavibes.com/

U-Pack moving cost calculator- U-Pack offers a free Moving Estimate Calculator for relocating. Estimates are based on two equipment options, moving trailers and ‘ReloCube’ or moving containers. U-Pack estimate offers option to book moving assistance and determines fees based upon the users needs for transportation, loading, and unloading assistance. Link:https://www.upack.com/moving-quotes/quote.asp

Miscellaneous Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

African American Family and Cultural Center – Volunteer Income Tax Assistance (VITA)- Starting Monday, January 27th (01/27) through Friday, April 10th (04/10) The African American Family and Cultural Center will offer free Tax Preparation Services at the following location and times. Tax Preparation Services will be located at the African American Family and Cultural Center, 3300 Spencer Avenue, Oroville 95966. For an appointment call: 530-532-1205. Appointments are available on: Mondays, Tuesdays, Thursdays. Wednesday Walk-ins are welcome from 9:30am – 12pm noon. For more information contact the center at 530-532-1205 or visit www.aafcc-oroville.org. Attendants will need to bring the following:

  • A copy of last years return
  • Social Security, photo ID
  • All Tax related forms (W2, 1099, 1098, etc.)
  • Documentation for deductions, credits, childcare provider Tax ID
  • Voided check for Direct Deposit of Refund
  • The African American Family and Cultural Center will not process returns that “Married Filing Separately”

Public Health Institute – Fire and Water Study: Investigating Drinking Water Contamination in Paradise, California after the Camp Fire- The Public Health Institute is conducting an independent study on water contamination in Paradise, Magalia, Paradise Pines, Lime Saddle and unincorporated areas in the burn zone. This study will identify if there are drinking water contaminants in household tap water in homes affected by the Camp Fire. The goal of this study is to collect information that may help to better understand, identify, and address drinking water contamination after fires. The Public Health Institute is interested in participants who are living in a standing home in Paradise, Magalia, Lime Saddle, Paradise Pines, or in unincorporated areas within the Camp Fire burn zone. Homes that are not occupied may also be considered. The Public Health Institute aims to include about 175 homes in this study. For questions or to participate in this study, contact Dr. Gina Solomon, Principal Investigator at 415-289-9310 or email: gina.solomon@phi.org.   

PARADISE U- Offering various physical activity opportunities for residents affected by the Camp Fire at no cost, in an effort to help survivors better deal with the stress, anxiety and depression or other mental health barriers they may experience.Residents planning to participate in Pilates/ Stretch class are urged to bring their own yoga mat if possible.

Class Schedule: 

Mondays and Wednesdays: 

  • X-Training – 9am
  • Pilates/ Stretch – 9:45am
  • Senior Fitness – 10:30am

Tuesdays and Thursdays:

  • X-Training – 5:30am
  • Walking Group (Meets at Depot Park) – 8:30am

Wednesday Evening:

  • X-training – 4:30pm 
  • PIlates/ Stretch  – 5:30pm

Fridays at Chico State, Yolo 213: 

  • Learn to Step – 11am
  • Intermediate Step – 11:30am
  • X-Training – 12pm(noon)
  • Advanced Step – 12:30pm-1:30pm

Saturdays:

  • X-Training – 9 am
  • Pilates – 9:45 am

Please Note: All classes meet at Paradise Alliance Church unless stated otherwise. Paradise Alliance Church is located at 6491 Clark Road, Paradise 95969. Classes are free to the community living or who lived in the burn scar areas. Proof of residence in the burn scar at the time of the Camp Fire is requested before participants first class (any documentation with name and address in burn scar accepted). Minors allowed with an adult, ‘Senior’ classes are open to all ages.For questions, contact Paradise U via email: suzanne.paradiseu@gmail.com or through their FB page at the following link: http://bit.ly/33QrLRV

Camp Fire W.I.S.H–  Camp Fire W.I.S.H. (Working to Inspire Support and Happiness) is a program that connects Camp Fire Survivors between the ages of 12 and 21 who have a WISH, to donors who want to replace beloved item/s lost in the Camp Fire. The web-based program allows youth to make up to 3 wishes per year for whatever they need or want. If individuals have questions about the program, there is an informational powerpoint on the bottom of the home page of www.campfirewish.com. The process is anonymous, and the gift hand-off is done at separate times so each party is protected. Apply for a WISH online at campfirewish.com

Butte County Fire Safe Council- Chipper Program- Offering no-cost Chipper Program service for rural residents within the Camp Fire footprint (within communities of Berry Creek, Concow/Yankee Hill, Feather Falls, Forbestown, Forest Ranch, and Paradise and the Upper Ridge) that would like to reduce fire hazards on their property. The Chipper Program plans to continue operation until May 15th 2020. Before service residents must properly stack rows of foliage to allow for chipping services:

  • Stack cut brush and limbs in a row within five feet of the road or driveway edge. Stack with the ends facing toward the road or driveway
  • Rows should be stacked no more than four feet high
  • Mud, rocks, roots, and rootballs must be removed from the rows. Chipping will not occur in stacks with any rocks, mud, or roots within them.
  • Keep poison oak out of the rows.
  • Place the rows where a truck can easily access them; no off-road locations allowed. Rows should be placed alongside the road.
  • Please note that chipped material will be broadcast in the area, not hauled away.
  • The Chipper Program does not provide chipping for orchard material or timber harvest material.
  • Limbs up to eight inches and not more than 10 feet in length may be chipped. 

Call the Butte County Fire Safe Council at 530-877-0984 to request Chipper Program service. For more information or to apply for the online Chipper Program application, visit: http://www.buttefiresafe.net

Bed Bath & Beyond25% discount for Camp Fire survivorsOffering a 25% discount to all Camp Fire survivors. In order to be eligible for this discount, survivors must show FEMA paperwork with an impacted address that matches a photo ID. Bed Bath & Beyond is open at the following hours:  Monday, Tuesday, Wednesday and Friday at 10am – 8pm, Thursday at 10am – 8pm, Saturday at 10am – 9pm, and Sunday at 10am – 7pm. For questions or more information call (530) 892-2034Bed Bath & Beyond is located on 2101 Dr. Martin Luther King Jr Pkwy in Chico 95928.

Tehama Family Fitness CenterOffering 4 free visits at the Tehama Family Fitness Center for Camp Fire survivors. Survivors must have a photo ID as proof of residency in impacted areas. Amenities include: shower facilities, group classes, child care, and full service locker rooms with a sauna. For any questions call the front desk: (530)528-8656. Hours: M-F 5:00AM-10:00 PM Sat-Sun 8:00 AM-6:00 PM Address: 2498 S Main St Red Bluff, CA 96080

Vehicles/RVs - Camping & Overnight Parking

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Ordinances and Regulations

Butte County – Information on Allowable Temporary Dwelling Units- Information about the types of temporary dwelling units allowed, and where they are permitted to be located within the unincorporated properties in Butte County. This information is summarized at: http://bit.ly/2FzFX6b For more information about temporary housing requirements as a result of the Camp Fire, please call Butte County Development Services at 530-552-3701 (available Monday -Friday from 8 am-5 pm). Permitting information can be obtained from Butte County Development Services Temporary Housing: Up to two temporary dwellings allowed.

  • Recreational Vehicles: A temporary administrative permit and full hook-ups to water, sewage, and electricity are now required for those living in recreational vehicles on their property. 
  • Temporary dwellings (Tiny Homes or Mobile/Manufactured Homes) with water, sewage disposal or electricity hook-ups shall be allowed with temporary administrative permit and subject to applicable requirements.
  • Temporary Recreational Vehicle Park: Residential uses of recreational vehicles must meet standards established by the County ordinance.

Allowable Zoning:

  • RBP – Research and Business Park
  • PD – Planned Development
  • P – Public and Commercial and Industrial
  • Religious or Community Facility Parking Lots
  • Agriculture Zone – Parcels that are located within a city or town sphere of influence, are 20 acres or larger and are classified as “grazing or other lands”.
  • RR (Rural Residential) and FR (Foothill Residential) – Parcels of 5 acres or larger, no more than 2 RVs per acre.

 Minimum Parcel Size- If not specified above, the minimum parcel size for eligibility to locate a Temporary Recreational Vehicle Park or basecamp feature is two (2) acres. Contact Butte County Development Services for permitting information.

Butte County – Chico Temporary Housing Ordinance- Information on new housing ordinance for the city of Chico. Those interested in viewing the full ordinance can visit: http://bit.ly/2Ky5Ucp City of Chico can be contacted by phone Monday-Friday from 8am-5pm at 530-896-7200. Key information from this new ordinance:

  • Permit issued under ordinance will be for a minimum of 3 years and a maximum of 5 years.
  • Permit will allow manufactured/modular homes, modular structures or recreational vehicles.
  • Permits may be issued for locations on non-residential zoned parcels or approved for assembly use or other alternate zone deemed appropriate.

Butte County – Oroville Temporary Housing Ordinance- Information on new housing ordinance for the city of Oroville. Those interested in viewing the ordinance in full can visit: http://bit.ly/2v2Fjti . Oroville City Council can be contacted by phone Monday-Friday from 9am-5pm at 530-538-2535. Key information from this new ordinance:

  • Initial Use – Occupancy of a recreational vehicle on any residential lot shall be allowed with temporary city approval or permit.
  • RV must have temporary septic capacity and be serviced through routine pumping or dump station use.
  • RV must be appropriately connected to approved source of electricity.
  • Standards for Fire-affected sites:
  • RV use shall only be permitted on lots with a legally established damaged or destroyed residence.
  • No RV use shall be allowed on a lot until the site is approved for reconstruction by the city, CalOES or FEMA.

Resources

Magalia Community Church- Benevolent Fund Assistance Propane Offering propane for Camp Fire Survivors. Households can receive up to 1 RV size propane tank of propane every 6 months. Program is for Camp Fire Survivors, must provide photo ID and proof of Burn Scar address in either Paradise, Magalia or Concow/Yankee Hill. One Benevolent Fund Assistance propane voucher per household every 6 months. To access propane, survivors must go to the church office at 13700 Old Skyway, Magalia, CA 95954 during normal business hours: Tuesday, Wednesday, Thursday, or Saturday from 11am-3pm and fill out the required Benevolent Fund paperwork. MCC can be reached by phone during their normal business hours at 530-877-7963

USDA – Letter of Priority Entitlement (LOPE) – The Letter of Priority Entitlement (LOPE), sometimes referred to as the Rural Development Voucher, is used by the US Rural Development Department and FEMA to provide a tenant with priority entitlement to rental units in Rural Development or HUD financed housing developments. A LOPE letter will move an individual to the top of the waiting list for Rural Development financed properties and serves as documented support for individuals whose home has been damaged or destroyed in a federally declared disaster. Recipients of LOPE are immediately eligible for housing in properties financed by USDA Rural Development and certain housing developments through HUD (Housing and Urban Development), and receive priority placement in vacant units. A LOPE does NOT guarantee placement, but rather prioritizes placement. LOPE letters expire 120 days after they are issued. Camp Fire Survivors interested in obtaining LOPE can contact local USDA representative Will Smith at 530-693-3164 or by email at william.smith2@ca.usda.gov.  To receive a LOPE letter you must be able to prove you lived in the disaster area at the time of the Fire. Examples of eligible proof include a driver’s license, a utility bill, mortgage statement, or lease.

BadRap – Keep ‘Em Home Program/Reduced Bus Cost Program-Offering a limited number of converted buses to Camp Fire survivors with dogs in their family that are unable to find housing that will accommodate their pets. Buses are converted for living, and are valued at $15 K, but are being offered at whatever price the survivor is able to pay. Matches will be made based on need, not the best offer. BadRap will consider sweat equity and work-exchange arrangements with those who have skills and time to do conversion work on one or more vans. To apply for a van, fill out the application online at :http://bit.ly/2VojT4x

RV4 Camp Fire Family- A Colorado-based nonprofit organization that connects donations of motorhomes, RVs, and trailers with families impacted by the Camp Fire in need of shelter. Families in need can complete an online form which details the particulars of their situation, and as motorhomes become available the group will link homes with appropriate families in need. Additional eligibility criteria, and necessary documentation can be found online at: https://rv4campfirefamily.org/families Donated motorhomes/RVs/trailers must be in good working condition. It is requested that donors have a mechanic complete inspection and maintenance of their vehicle to ensure that it will be a home, not a burden to its new family.  Motorhomes/RVs/trailers must also fit the following criteria:

  1. Holding tank must be emptied.
  2. Propane tanks must be full
  3. Roof and window leaks must be repaired (not with a tarp).
  4. Tires replaced within the last 5 years and in good condition
  5. RV must have a new or working battery.

The group also keeps track of RV parks in the area, although parks listed on the group’s page are not guaranteed to have space available.  Family Intake Form: http://bit.ly/2Ge3U3x

Adopt a Family Trailer InfoOffers information sharing about trailer living, including maintenance advice, where to park, and other tips. This group often also posts about space availability at various parks in California, as well as discussion of the communities at parks. A potential tool for those new to trailer living to learn from those with experience and build community. Link to group: http://bit.ly/2w1OkDi

Lodging Availability

Please note that the availability of RV/Trailer space at sites listed below changes frequently. Availability is not guaranteed, if you are in need of an RV or trailer space, please follow up with sites individually by phone and email (if available) to confirm space availability for your specific situation. 

HipCamp- Offering a web service to connect those with camping space with those in need of shelter space. Online here: https://bit.ly/2rveOuP

Shasta-Cascade Wonderland Association – UpState CA– Offering a web-based travel site with RV Park information for RV and trailer parks in Northern California. By selecting the ‘Stay’ tab online, and selecting ‘RV and Campgrounds’ on the dropdown for available types of lodging, information is available on the different RV parks within the North State, including space availability, utilities available, and booking information. Website: http://bit.ly/2Qi1d5m

(09/26)  (***OPEN AVAILABILITY) – Rancheria RV Park- $42/day for 30 amp, $47/day for 50 amp (weekly spaces also available). Offering full hookups. Please note that no monthly spaces are available at this time. For more information or to reserve RV space please contact Rancheria RV Park at (530) 335-7418. Park Amenities: Showers/restrooms, laundry facilities, and store/restaurant on site. Address: 15565 Black Angus Lane, Hat Creek Contact: (530) 335-7418 Hours: 9am – 6pm everyday 

(11/14) (***FULL/AT CAPACITY/NO WAITLIST) – Little Bear RV Park- $39-50/day with full hookups. All rates are based on double occupancy. Extra adults $6/night, extra children (ages 5-17) 4$/night, and pets $2/night (dogs must be well behaved and never left unattended). For more information or to reserve space contact the park via phone or visit the following link: http://www.littlebearrvpark.com/Park Amenities: Showers/restrooms, laundry facilities, and convenient store. Address: 102 Little Bear Road, Blairsden. Contact: 530-836-2774. Hours: 9am-7pm everyday

(09/27) (***FULL/AT CAPACITY/NO WAITLIST) – Sacramento River RV Park$454-495/month, $264/week, and $41.80/day. Those interested in monthly spaces must own a 2009 model RV or newer. Utilities include water, sewer, and garbage (additional 14 cents/kilowatt). Those interested in weekly spaces will be given full hookups but no wifi. For more information or to reserve a space contact the park via phone or email. Email: info@sacramentoriverrvresort.com  Park amenities: Showers/restrooms, and laundry facilities Address: 6596 Riverland Drive, Redding. Contact: (530) 365-6402 Hours: 9am – 5pm everyday   

(11/14) (***OPEN AVAILABILITY) – Inn Town Campground- $60-68/day all sites are equipped for 20/30 amp service with full hookups. Please note that this park is not offering long term stay at this time (maximum stay for RV is 14 days). For more general information or to reserve a space, use the following link: https://inntowncampground.com/ or call the following number: (530) 265-9900 or email: info@inntowncaground.com Park Amenities: Restrooms, showers, and laundry facilities Address: 9 Kidder Ct, Nevada City Contact: (530) 265-9900 Hours: 9am – 6pm everyday 

(08/27) (***OPEN AVAILABILITY) – North Shore Campground- Offering a limited number of RV spaces. Please note this location is not offering long term stay, 2-3 days maximum. RV spots are rotating (campers will not stay in the same spot if they choose to stay for multiple nights). $49/night and $59+tax/night for waterfront space.  Laundry room available on site. For more general information or to reserve space contact park via phone or apply online here: https://bit.ly/2JxpjaWUtilities: Electricity and water Address: 541 Catfish Beach Road, Chester Phone: (530) 258-3376

(07/25) (***FULL/AT CAPACITY/NO WAITLIST) The Outpost Restaurant and Bar – RV Community- Offering a limited number of RV spaces to survivors of the Camp Fire. Due to grant funding from the NVCF, the spaces will initially be offered at no-cost and include utilities. Those interested in applying can call to set up an application appointment. All applications must be picked up in person. Address: 7589 Humboldt Rd, Butte Meadows Phone: 530-873-3050 (please do not call past 6pm, and if you have to leave a message please remember to leave your name, number, and reason for calling).

(09/30) (***OPEN AVAILABILITY) – 12 SPACES Quail Ridge RV ParkHas open RV space with full hookups, and is offering permanent, month-to-month, weekly and daily rentals. Water, sewer, and trash is included.  Located 45 minutes east of Oroville, approx. 1 hour from Chico. Office open Monday-Sunday 9:00 am – 6:00 pm. Quail Ridge RV Park is a 66-space park located in Clipper Mills, CA.  Located 1 hour and 15 minutes from Chico, 1 hour from Marysville/Yuba, 45 minutes from Oroville and 15 minutes from Brownsville. RV spaces rent are $400 per month, $150 per week or $35 per day. Website: quailridgerv.com Park Amenities: On-site laundry and showers/bathrooms for men and women that are handicapped accessible Phone: Pamela (775) 247-8668 (9am-6pm, Mon-Fri.) Park office at (530) 675-9313 Email: quailridgeresort@gmail.com Address: 12468 La Porte Road, Clipper Mills

 (09/27) (***OPEN AVAILABILITY – 30 SPACES) – Yosemite Pines RV Park- No waitlist, spaces will be available on a  first come, first served basis. Please note: this location only offers daily sitesAddress: 20450 Old Highway 120, Groveland Phone: 209-962-7690, Open 9am-5pm, Monday-Friday. 

(08/27) (***FULL/ AT CAPACITY/NO WAITLIST)  – Golden River One RV Park – (spaces change daily) No waitlist, spaces will be available on a  first come, first served basis. RV park in the Thermalito, California Address: 751 Oro Dam Blvd W, Oroville Phone: 530-533-8679 

(05/03) (***FULL/ AT CAPACITY) (wait list has 75 families) River Reflections RV Resort and Campground- Address: 4360 Pacific Heights Road, Oroville, CA 95965 Phone: (530) 533-1995  Email for info: informationinformation@riverreflectionsrvpark.com Email for reservations: reservationsreservations@riverreflectionsrvpark.com.

 (05/03 *** FULL/AT CAPACITY) (waitlist stands at four pages) – Riffles RV Campground- Has contracted space for waste-hauling services, and will not be available for the foreseeable future. Limited DRY CAMP may be available, but no hookups. Address: 4488 Pacific Heights Rd, Oroville. Phone: (530) 570-8221 

 (09/27) (***FULL/ AT CAPACITY) – Almond Tree RV Park- *Maximum stay is two weeks* Completely booked at this time. Address: 3124 Esplanade, Chico Phone: 530-899-1271 

(08/27) (***OPEN AVAILABILITY) – Susanville Village RV Park- $325/month, weekly and daily fees available. For more information regarding fees please call or email park. If unable to connect through phone call, please leave a message with your contact information stating interest in Susanville Village RV Park. Park Amenities: Full water/waste hookups available. No on site bathrooms or laundry facilities. Email: GuestServices@SusanvilleRVPark.com Address: 702-715 Johnstonville Road, Susanville, CA 96130 Phone: 530-250-3695

(06/03) (***OPEN AVAILABILITY (Daily Spaces Available) – Pioneer RV Park- $550/month plus electricity. Rate includes up to 2 adults (weekly/daily rates available on website) Email form available on website here: http://pioneerrvpark.com/contact/ Park amenities: 2 restrooms and laundry available. Utilities: Full hookups, power, water, sewer, and basic wifi. Address: 1326 Pioneer Road, Quincy, CA 95971 Phone: (530) 283-0769 (Contact: Wes & Diane Sanders)

(10/03) (***OPEN AVAILABILITY) – (2 week maximum) – MT. LASSEN / SHINGLETOWN KOA- Limited spaces available. Regular fees apply. All pricing is based on 4 people per site. (rates available on website) Utilities: Full water/waste hookups, electric available. Park amenities: Showers, restrooms, laundry facilities, Wifi, Cable TV, pool, propane, firewood Address: 7749 KOA Road, Shingletown, CA 96088 For general information or to reserve space call 530-474-3133 or 800-562-3403 Website: https://koa.com/campgrounds/mt-lassen/

(05/03) OPEN AVAILABILITY (5 spaces available)North Sacramento Mobile Home Park- $575/month. (More info related to rates and fees available over the phone) Please note that this location is exclusively for individuals 55 and older. Your RV also cannot be over 10 years old. Applicants must also participate in an application process. Utilities: Trash, sewer, storm drain, and laundry room Address: 902 Del Paso Blvd, Sacramento Phone: 916 922-4429 (Hours: 8am-4pm everyday) 

(08/27) OPEN AVAILABILITY (62 Spaces available) Yreka RV Park- $595/month including electric (daily/weekly/monthly rates and fees available on website: https://www.yrekarvpark.com/rates) Space rent is based on three (3) person occupancy. A $25/person fee will be charged for each additional person per month after four (4) people. Each space has a maximum occupancy of six (6) individuals. Daily/weekly applicants must fill out a reservation inquiry on the website. Monthly applicants must fill out a separate application on the website.  Park Amenities: Full hook ups, pull-through sites, all 50 amp, park models available for rent, dog park, wifi, propane sold on site, recreation room, dog park, bathrooms and laundry facilities. Address: 767 Montague Rd, Yreka, CA Phone: (530) 841-0100 (Hours: 8am-5pm everyday)

(07/25) OPEN AVAILABILITY – River’s Edge RV Park- $450/month plus electric. (More info related to rates/fees/application available over the phone or on website here rer.mhrvpark.com)  Full hookups. 2006 or newer RV preferred. Older RV may be accepted with approved photos proving good condition. Applicants can make reservations either in-person, over the phone, or on their website.  Utilities: Water, septic and sewer Park Amenities: Bathrooms, laundry facilities, swimming pools, cable ready Address: 25 Gilmore Road, Red Bluff Phone: (530)527-4434 (Hours: 9am-5pm Monday-Friday)

(06/18) OPEN AVAILABILITY (5 SPACES)Campers Inn RV Park- $600-675/month (More info related to rates/fees/application available over the phone) $30 application fee. RV must be in good/working condition. Close to California I-5 freeway, truck stop restaurants and gas. Park Amenities: Bathrooms, laundry facilities, and a dog run.  Address: 2501 County Road 88, Dunnigan, CA 95937 Phone: (530) 724-3350 (Hours: 9am-5pm Monday-Friday)

(06/18) OPEN AVAILABILITY (3 spaces available)- Driftwood RV Park- Offering a limited number of RV spaces to survivors of the Camp Fire. Please note this location is not offering long term stay. Camp Fire survivors will receive a free application fee. $35/day and $250/week. For more general information or to reserve space call or email Driftwood RV Park. Utilities: Electric and water. No sewer hookups. Address: 24630 Tehama Vina Rd, Los Molinos, CA 96055 Phone: (530) 200-0225 (Hours: 8am – 4pm, Tuesday – Saturday) Email: campdriftwoodrv@gmail.com

Campers / RV or Truck Dumping

River Reflections RV, Park and Campground- RV’s, trucks or Campers can dump for $10.00. Pay at the Office, the office personnel will indicate the dump site. Located right off on Pacific Heights Road off Highway 70. Location: 4360 Pacific Heights Road, Oroville  Phone: 530-533-1995

Loafer Creek- RV’s, Trucks or Campers can dump for $8.00 It is on the SE side of Lake Oroville. – PAY at the entrance station. Instructions to locate: Go North on Hwy 162 then turn left on Loafer Creek Rd, then go about a ½ mile, the dump is on the right side off Loafer Creek Rd. Location: Loafer Creek Rd, off Hwy 162, Oroville Phone: 530-538-2217 

Repopulation & Re-Entry to Property

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

CalFire- Camp Fire Structure Damage and Status Map – Provides information regarding field damage inspection. The icons on the map indicate the current known status of the structure. If a structure is not identified by an icon, it has not yet been identified. Addresses may be entered into the search bar to find a specific location. https://bit.ly/2FgLqSw

CalFire- Camp Fire Interactive Online Evacuation/Repopulation Map – Provides a map of evacuation zones and area of the Camp Fire, including address search capabilities. This map will not reflect active evacuations, but rather the evacuation zones involved in the Camp Fire. Map available online at: http://bit.ly/32nLGF

Butte County Permit Center- Available online, in person, or over the phone. Permit information for Butte County. http://www.buttecounty.net/dds/etrakit or by phone at  530-552-3700 Located at Development Services, 7 County Center Drive, Oroville . Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm.

Butte County Recovers – Safety Information- Official information regarding safety recommendations for those living or returning to the burn-scar area can be found online at : buttecountyrecovers.org/safety This includes information on well water sampling and testing, re-entry health and safety information, potential flooding and mud debris flows, as well as how to sign-up for emergency notifications.  

Government Resources FOR SAFETY TESTING AND SAFETY INFORMATION

  • California Air Resources Board – 800-242-4450
  • Butte County Air Quality Management – 530-332-9400
  • California Department of Public Health – 916-558-1784
  • California Office of Emergency Services- 916-845-8200
  • Center for Disease Control and Prevention – 800-232-4636
  • CalRecycle – 916-341-6300
  • California Environmental Protection Agency – 916-323-2514
  • United States Environmental Protection Agency – 866-372-9378

Road Information & Road Closures

BUTTE/GLENN COUNTY ROAD CLOSURES AND CONDITIONS 

Butte County – Seasonal Closure of Humboldt Road (Jonesville area)- Butte County has announced that the Humboldt Road in the Jonesville area is subject to seasonal closure to restrict wheeled vehicular traffic, pursuant to Sections 12-21.1 of the Butte County Municipal Code. This seasonal closure will be in effect beginning 8am, Monday, December 30th, 2019 until March 15th, 2020 subject to snow conditions. The physical location of the gate is on Humboldt Road, 5 miles past the intersection of Humboldt Road and Skyway, approximately 100 feet northeasterly of the entrance to the Jonesville Snowmobile Staging Area and continues to the Butte/Plumas County line. Snowmobiles issued a plate or device pursuant to section 38160 of the Vehicle Code may be operated or driven on the road during the period of closure.

General Advisory For Flooded Roadways with no posted signage:

  • Glenn County: For flooded roads with no closed signage in GLENN County, please call the Glenn County OES (for Glenn County Roads) at 530-934-6441.
  • Butte County: For flooded roads with no closed signage in BUTTE County, please call the Butte County Sheriff at 530.538.7322. 

HIGHWAY ROAD CLOSURES- FOR ALL CURRENT AND MOST RECENT GO TO CHP and CalTrans SITES 

Always check http://quickmap.dot.ca.gov and call 1 (800) 427-ROAD before traveling

Property Clean Up

  1. Call the County Debris Removal/ Right-of-Entry Hotline: 530-552-3155, available M-Sat 8am-5pm. Butte County Environmental Health can also be reached at Phone: 530-552-3880 (TTY: 530-538-6588).
  2. Send an email inquiry to roe@buttecounty.net
  3.  Visit in person the ROE Center at 202 Mira Loma, Oroville, Mon-Fri 8am-5pm.
  4.  Visit https://buttecountyrecovers.org/debrisremoval for information on Butte County’s debris removal process. Frequently asked questions and answers can be found through this link: https://bit.ly/2FCzUiY

Cal OES – Debris Removal Status- The State debris removal program has been completed. Removal from 11,000 parcels, with 3.6M+ Tons of debris has been successfully removed from the area. 

Camp Fire Debris Cleanup Map – Online map created in partnership between Butte County, CalRecycle, Cal OES, and the Town of Paradise. Link: http://bit.ly/2VNULb This map indicates properties in the burn area under the following labels:

  • ROE Received
  • Site Assessment Complete
  • Asbestos Complete
  • Debris Removal Completed
  • Soil Sampling Completed
  • Erosion Control Completed
  • Phase 2 Complete 

CalFire – Property Damage Map  https://tinyurl.com/campfirestructuremap – An interactive map to view property damage. 

Butte County Fire Safe Council- Chipper Program- Offering no-cost Chipper Program service for rural residents within the Camp Fire footprint (within communities of Berry Creek, Concow/Yankee Hill, Feather Falls, Forbestown, Forest Ranch, and Paradise and the Upper Ridge) that would like to reduce fire hazards on their property. The Chipper Program plans to continue operation until May 15th 2020. Before service residents must properly stack rows of foliage to allow for chipping services:

  • Stack cut brush and limbs in a row within five feet of the road or driveway edge. Stack with the ends facing toward the road or driveway
  • Rows should be stacked no more than four feet high
  • Mud, rocks, roots, and rootballs must be removed from the rows. Chipping will not occur in stacks with any rocks, mud, or roots within them.
  • Keep poison oak out of the rows.
  • Place the rows where a truck can easily access them; no off-road locations allowed. Rows should be placed alongside the road.
  • Please note that chipped material will be broadcast in the area, not hauled away.
  • The Chipper Program does not provide chipping for orchard material or timber harvest material.
  • Limbs up to eight inches and not more than 10 feet in length may be chipped. 

Call the Butte County Fire Safe Council at 530-877-0984 to request Chipper Program service. For more information or to apply for the online Chipper Program application, visit: http://www.buttefiresafe.net

Camp Fire Response – Hazardous Waste Phase Map- A map showing parcels assessed for hazardous waste.Link:http://bit.ly/2IUe36R

Butte County Standing Structures Vendor List- The following vendors may assist homeowners and business owners with standing structures to assess and text for exposure to fire impacted property. This is NOT a list for fire debris removal.  Vendor List can be found here: https://bit.ly/2QQJd5D 

Butte County Permit Center- Available online, in person, or over the phone. Permit information for Butte County. http://www.buttecounty.net/dds/etrakit  or  530-552-3700. Located at Development Services, 7 County Center Drive, Oroville. Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm.

Utilities

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

PG&E

The following section contains information for those interested in restoring services to their property, have questions about their PG&E account, or who have questions regarding specific programs related to debris removal and construction. This section does not include program information related to legal issues or financial recovery services. 

PG&E Customer Service Line/General Questions (for general service questions that are not rebuild specific) : 1-800-743-5000

PG&E Building and Renovations Service Line (for temporary rebuilding power or subsequent permanent power): 1-877-743-7782

General Rebuild Questions

Wood Debris

Vegetation Management

Starting Services

Community Wildfire Safety Program

Advanced Energy Rebuild (Energy Efficiency)

Claims

Paradise Location:

  • Paradise Town Hall, 5555 Skyway Road, Paradise
  • Open every Tuesday from 10am-2pm

Public Safety Power Shut-off- Information regarding PG&E Public Safety Power Shutoffs can be found online at www.pge.com/psps. This includes an option to check if specific addresses will be impacted.  During normal business hours. PG&E will use given contact information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shutoff. 

  • Zip Code Alerts (for non-account holders)- For those who would like to receive call or text notifications regarding Public Safety Power Shutoffs for a certain zip code, sign up online at: www.pge.com/pspszipcodealerts/ Or call 1-877-9000-743 to enroll. To sign up for text alerts text “ENROLL” to 97633.
  • Public Safety Power Shut-off Map- For searching power shut-off areas, determining power restoration times, and for searching specific addresses: m.pge.com/#outages  If there is an active PG&E power shut off, site will populate with live map of outage areas. As part of these preparedness efforts, PG&E is asking customers to update their contact information at com/mywildfirealerts or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shut Off.

State of California Power Outage and Fire Response ResourcesThe State of California is providing resources to help Californians impacted by the unique challenges brought on by wildfire and power shutoffs. The site includes information about current wildfires in California, resources available during fires and power shut offs, and preparedness tips.  View online here: https://response.ca.gov/

Comcast-Internet EssentialsOffers low cost internet service, low cost computer and free Internet training for eligible families in the Comcast service areas. Must have a child (or multiple children) living in household that meet eligibility to participate in the National School Lunch Program, must live in a Comcast service area, who have not have subscribed to Comcast internet in last 90 days, and have no over due Comcast bills under 1 year old or unreturned equipment. Cost is $9.95+tax per month for internet, $149.99 computer upon signing up for low cost Internet.Service areas vary please call for more information. Apply by calling 1-855-846-8376, or on-line, https://www.internetessentials.com/

Trash and Recycling

Northern Recycling and Waste Services- Recycling, Yard Waste Pick Up, Household Waste Facility- Offering a locally operated full-service recycling and solid waste company. 530- 876-3340. Customers can leave a message. N.R.W.S. has resumed all services at this time with limited access. Email: customerservice@northernrecycling.biz

Northern Recycling and Waste Services Please note that company services are limited as the business was located in Paradise. Recycling and Yard waste pick up has resumed.

  • Office located at 920 American Way, Paradise and open Monday to Friday 8am to 5pm.
  • Household Hazardous Waste Facility: open from 10am – 2pm, open the 1st Saturday of the month.
  • Recycling Center: open from 10am – 2pm, Friday – Saturday.
  • Vegetative Waste Yard remains closed until further notice.

Local phone lines are back up at 530- 876-3340, but customers can leave a message. N.R.W.S. has resumed all services at this time with limited access, please make sure to contact N.R.W.S. when returning home to update your service needs and contact information. Please email them at  customerservice@northernrecycling.biz or call 530-876-3340 and leave a message. If you are on Autopay please make sure to go into to bill pay and stop it. It is very important to note that no fire related debris can go into the trash carts. Please note that there is a service and disposal fee for bulky item pickups for empty Refrigerators and Freezers.

The Neal Road Recycling and Waste Facility- The Neal Road Recycling and Waste Facility (NRRWF) accepts fire debris and ash from contractors in the Camp Fire Alternative Fire Debris Removal Program. Haulers must present a certificate to dispose of fire debris and ash at the NRRWF. Butte County Environmental Health issues certificates directly to contractors. For more details on Neal Road Fire Debris Disposal, see the Guidelines for Fire Debris Disposal (found on Butte County Recovers) :http://bit.ly/2YcgUhq  Located at: 1023 Neal Road, Paradise 95969. 

Phone

Comcast Customer Service Line: 1-800-934-6489

AT&T- Customers impacted by the Camp Fire can contact the AT&T Camp Fire direct line at 1-800-791-6661 or email at g03461@att.com for inquiries about service restoration or ongoing concerns. 

California LifeLine Cell Phone Program: Consumers of the California LifeLine Cell Phone program who were affected by the fires and are in need of a new device will need to contact their service providers for a new cell phone. If unsure of their service provider, visit the LifeLine website and search the providers in your individual zip code: www.californialifeline.com/en/provider_search

Water Service

Paradise Irrigation District (PID) – Provides water to Paradise, California, as well as water related services and information regarding regulations, quality, projects and recovery. For information and help for service requests and questions for the Paradise Irrigation District, use the following link: pidwater.com 

For information and help for service requests and questions for the Paradise Irrigation District:

  • Online: pidwater.com
  • Phone: General office line is 530-877-4971 or the customer service line is 530-342-3101.
  • Please be aware that phone lines are open M-F: 9am-4pm and closed Saturday-Sunday.
  • Mailing Address: 6332 Clark Road, Paradise 95969
  • Recovery Specific Information: www.PIDWater.com/recovery    Facebook @PIDWaterThe PID Recovery site will also list water testing information, including the water testing map, service lateral sampling map, and mainline sampling map. The above link also includes information about past and upcoming PID meetings, requesting water service be turned on, alternative sources for potable water, and updates on what PID is currently doing with recovery efforts.   
  • District Board Meetings: The PID board meets at 6:30pm on the third Wednesday of each month at 6332 Clark Road, Paradise (unless listed at alternate location). Live video streams of the meetings can be found on the district’s Facebook page. Contact the District Secretary to request an item be placed on the agenda for discussion or action at an upcoming board meeting.

Del Oro Water Company– Offers water and water related services to the following districts: Arbuckle, Benbow, Black Butte, Buzztail, California Pines, Country Estates, Ferndale, Hat Creek, Johnson Park, Larkspur Meadows, Lime Saddle, Magalia, Metropolitan, Mt. Lassen, Paradise Pines, River Island, Stirling Bluffs, Strawberry, Traver, and Tulare.  Any odors that you believe could be related to the Camp Fire, such as plastic or fuel odors, should be directed to the Division of Drinking Water at 530-224-4873. This phone number will receive messages that will be checked at least twice daily during normal business hours.

Water Public Health Advisories:

Links to Advisories:

(Ongoing since March) Ongoing Water Advisory From PARADISE IRRIGATION DISTRICT (PID):

“DO NOT drink your tap water. ONLY use bottled water. Bottled water should be used for:

  • all drinking (including baby formula and juice),
  • brushing teeth,
  • making ice,
  • and food preparation.
  • DO NOT try and treat the water yourself. Because of the nature of the potential water contamination, boiling or disinfecting your water will not make it safe to drink.

ADDITIONALLY, UNTIL FURTHER NOTICE:

  • Do not allow pets or livestock to consume tap water.
  • Limit use of hot water.
  • Limit shower time (use lukewarm water and ventilate area).
  • Use a dishwasher to wash dishes and use air dry setting.
  • Wash clothing in cold water.
  • Do not take baths.
  • Do not use hot tubs or swimming pools.
  • Limit use of water for clean-up of properties and follow Butte County recommendations for protective clothing when on property (https://buttecountyrecovers.org/re-entry)”

Septic and Plumbing

Butte County Recovers – County Septic Systems Information – Offers post-fire septic information for residents of unincorporated areas of Butte County can be found online here: http://bit.ly/2FjO32M

Butte County Recovers – Paradise Septic Systems- Offers post-fire septic information for Residents of the Town of Paradise can be found online here: http://bit.ly/2Y4qoMm

TOWN OF PARADISE, SEPTIC SERVICES AT TOWN HALL – As of 1/2/19, Town of Paradise Septic Department will begin limited services at the Town Hall location in Paradise (555 Skyway, Paradise). Citizens will be able to obtain their septic records  Starting on Wednesday January 2, 2019 the Septic Department in Town Hall will be staffed to make available septic records from 8 am to 5 pm Monday-Thursday.  Town of Paradise Septic Department will be at the location preparing requests for septic system plans. However, the preferred method of making a property records request will be via email.  The requests can be sent to townofparadisestaff@gmail.com   Look Up your Assessor’s Parcel Number (APN). Your APN can be located via the Parcel Look-Up Tool found on the Butte County Assessor’s webpage here: https://www.buttecounty.net/dds/Planning/Documents/Parcel-Lookup-Tool

Town of Paradise – MakeitParadise Homeowner Checklist- Offering rebuild information, including steps necessary to begin rebuild. Septic system verification is an important step in the rebuild process and information on town licensed evaluators is available through the Town of Paradise. Visit makeitparadise.org/homeowner-checklist for more information. 

Propane Refill

Campaign Propane, Operation Warmth- Offering assistance to those impacted by the Camp Fire with propane needs. Assistance is not guaranteed, and the program is only for individuals directly impacted by the Camp Fire that can provide an empty propane tank for refill. Those in need of propane should contact the group through their facebook page: http://bit.ly/2GI1jiH   

Mail Services

USPS- Website with updates on open/closed service locations: www.usps.com

The following Post Offices have reopened:

  • Magalia, 14146 Skyway, CA 95954-9998
  • Stirling City, 16939 Skyway, CA 95978-9998
  • Paradise, 6469 Clark Rd, CA 95969-9998

Paradise residents can pick up their mail at the Paradise Postal Office Monday – Friday, 10 am – 4 pm. Please note that Paradise mail is no longer available for pick up in Chico.

  • Mail in Magalia is available for pickup if customers are not home to sign for it and is brought to the postal office if the mail was not delivered. The mail is then stored at the Magalia postal office. USPS Magalia is an available office for Magalia street delivery according to Magalia postmaster Cheryl Hacker.
  • Feb. 15, 2019 was the last day that free P.O. boxes were offered at both Magalia and Paradise postal offices. After the date customers have the option to pay $40 for six months for a small P.O. box.

FEMA Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

FEMA Updates

FEMA – Survivor Privacy Incident Information- In March 2019, FEMA reported oversharing sensitive, personal information for a portion of disaster survivors within the Transitional Sheltering Assistance (TSA) program with a supporting contractor. The information in question has since been permanently removed from the contractor’s system, and no evidence has been found that the information was compromised. Survivors impacted by this incident were sent letters notifying them of the information over-share, and as a cautionary measure, FEMA is providing free credit monitoring services for a time period of 18 months to impacted survivors who request it. To view the letter, and get more information about offered credit services, please visit the following site: www.fema.gov/survivor-privacy-incident  

FEMA Housing- Information Update- FOR HOUSING SITUATION CHANGE- Survivors who applied for FEMA and communicated upon their initial intake that they had secured housing with friends, family, or through a temporary situation (including RV and trailer units) may not have been considered eligible for FEMA direct housing assistance. If survivors are in need of housing, and need to update their information about their housing situation with FEMA, they can call FEMA at 1-800-621-3362 and update their current housing status and needs. 

DEADLINE/APPEAL-  The deadline for disaster assistance through FEMA was February 15th. Those who were denied and need to appeal/re-submit their application should note the time stamp on their denial letter detailing the time frame in which they have to review/appeal their application. See information below regarding contacting FEMA for the appeals process.   

FEMA Registration Information:The FEMA registration deadline has passed, the following information is included for individuals wanting to follow up on their applications or appeal their denial. FEMA phone operators will be able to access an applicant’s file and provide assistance navigating the appeals process. Additionally, phone operators can determine whether an appeal will be necessary in the instance of an error in the application on the part of FEMA. Applicants who missed their deadline to appeal due to extenuating circumstances (such as being in the hospital), may be able to receive an extension for their appeal deadline. Camp Fire survivors that had their primary residence in Paradise, or a declared zone, who sustained losses in the designated areas were eligible to apply for assistance. For more information on FEMA, visit  http://www.DisasterAssistance.gov or call 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. 

FEMA: Contact Information: 1-800-621-3362   or TTY: 1-800-462-7585 or online at:  www.disasterassistance.gov .  The FEMA Application Deadline was February 15th , 2019. View Complete FEMA guidelines here: http://bit.ly/2ICQtgp

USDA – Letter of Priority Entitlement (LOPE) – The Letter of Priority Entitlement (LOPE), sometimes referred to as the Rural Development Voucher, is used by the US Rural Development Department and FEMA to provide a tenant with priority entitlement to rental units in Rural Development or HUD financed housing developments. A LOPE letter will move an individual to the top of the waiting list for Rural Development financed properties and serves as documented support for individuals whose home has been damaged or destroyed in a federally declared disaster. Recipients of LOPE are immediately eligible for housing in properties financed by USDA Rural Development and certain housing developments through HUD (Housing and Urban Development), and receive priority placement in vacant units. A LOPE does NOT guarantee placement, but rather prioritizes placement. LOPE letters expire 120 days after they are issued.  Camp Fire Survivors interested in obtaining LOPE can contact local USDA representative Will Smith at 530-693-3164 or by email at william.smith2@ca.usda.gov.  To receive a LOPE letter you must be able to prove you lived in the disaster area at the time of the Fire. Examples of eligible proof include a driver’s license, a utility bill, mortgage statement, or lease. 

  • Pros of LOPE: – Income does not matter when you have a LOPE letter, you can still qualify for USDA/HUD Housing until the lease/LOPE is up.  -Age does not matter for Senior housing until the lease/lope is up. – If you contact your USDA representative 30 days before your LOPE expires you can get it extended. -LOPE Letters work anywhere in the United States
  • Cons of LOPE: – Does not improve housing availability in the North State. – It does not alleviate credit issues or issues with previous rental agreements, those can still be a barrier.  – LOPE Letters have an expiration date    

HUD (US Department of Housing and Urban Development) – Resource Locator-Provides information and location tools for HUD resources including a national map of affordable housing opportunities through HUD, a HUD Office locator, and a housing locator for Elderly and Special Needs specific housing.  To access any of these resources visit: https://resources.hud.gov/

FEMA Site Resources

GRIDLEY

Gridley Relief Group- GridleyLife Text Line- Provides information about all things Gridley, including event announcements, resource information, and community activities. Those interested in signing up for these messages can text: GridleyLife to 898-211. 

Gridley Relief Group – Distribution Center- Offering various household supplies and food to Camp Fire survivors in the Gridley area. Supplies vary depending on donations, but include new toiletries, household items like toilet paper, paper towels, and soap, pillows, sheets, blankets, batteries, clothing, cleaning supplies, pet supplies, children’s items, and non-perishable foods. Food donations also sometimes include fresh produce, but produce items are never guaranteed. To access supplies, survivors must be able to present a valid photo ID and FEMA paperwork that matches fire impacted address or insurance paperwork that illustrates impact. Survivors may access the center once a week, and non-survivors are not permitted within the center even if accompanied by a survivor.  Distribution center is located at 893 Hazel Street, Gridley and is open on Tuesdays from 10am-12pm (noon).  If individuals are new to the Gridley area and have questions, they can contact the Gridley Chamber of Commerce at 530-846-3142.

Gridley Community – Counseling, Pastoral Care and Interfaith Chaplaincy – The Gridley Distribution Center is offering individual counseling or pastoral/Chaplain services. Counseling is available by scheduling an appointment ahead of time only. To schedule an appointment, individuals must visit the Gridley Distribution Center in-person and schedule an appointment with the receptionist. No drop-in counseling services are offered. For more information contact Lynne at 530-870-0563. Hours: Tuesday mornings 10am – 12pm (noon) . Location: Gridley Distribution Center: 893 Hazel Street, Gridley.    

E Center – Early Head Start/Head Start Program- The eCenter is offering reserved child slots for families that have been impacted by the Camp Fire. The eCenter is accepting children ages 0-5 at Live Oak and Gridley locations. This service is free and available to all Camp Fire survivors. For more information contact 530-741-2995.  

Gridley Parks and Recreation Division-  Providing seasonal recreational programs, activities, and summer classes to people of all ages. Gridley Parks and Recreation Division has compiled a list of 2019 activities with descriptions and registration fees. To access the list of available activities use the following link: http://bit.ly/2WsBlWm 

Legal Assistance & Insurance Claims Advocacy

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

(Event 02/26) United Policyholders –  February Insurance Claim Webinar- Offering a free webinar in February to help Camp Fire Survivors with insurance claim questions. Registration is required, but there is no cost to attend. Webinar will be presented by United Policyholder staff member Sandy Watts, and allow for insurance claim questions to be answered in real time. Questions can be sent in advance or can be asked during the webinar. To submit a question in advance, send an email indicating the date of the webinar and the question to: mark.dillman@uphelp.org. Those interested in participating in the February 26th webinar can register here: http://bit.ly/38QHVfK  WHEN: Wednesday, February 26th starting at 6pm

(Event 03/14) United Policyholders-Solving Reconstruction Pricing Disputes- Roadmap to Recovery Hands-on Workshop- United Policyholders will offer a hands-on workshop in Chico. This event will offer assistance to homeowners and help them overcome roadblocks to rebuilding. United Policyholders encourages homeowners whose insured homes were damaged or destroyed in the Camp Fire to attend this event. RSVP is required to attend this event. To RSVP please send an email to info@uphelp.org. Please Note: United Policyholders will contact individuals when they are registered to attend this event, participants will also be informed of which documents they will need to bring. For more information regarding this event, use the following link: http://bit.ly/2FdlmoF. WHEN: Saturday, March 14th from 10:30 am – 2 pm  WHERE: St. John the Evangelist Episcopal Church, 2341 Floral Avenue, Chico

Legal Assistance 

FEMA (FRAUD)Disaster Fraud Hotline- Anyone with knowledge of fraud, waste, or abuse may call the FEMA Disaster Fraud Hotline at (866) 720-5721 or report it to the Federal Trade Commission at ftccomplaintassistant.gov. You may also send an email to DHSOIGHotline@dhs.gov.

Butte County District Attorney– To report fraud and price gouging within the County of Butte, call the District Attorney Fraud Line at 1 (866) 323-7283. According to the D.A. the most common scams and fraudulent acts that occur in and after a major disaster generally include price gouging, offers of debris removal, and fraudulent charitable solicitations.

Contractors State License BoardExploitative contractors offering cleanup or construction may not be licensed, insured, and bonded, or may not hold a specialty license (if required). If residents encounter suspicious contractor activity, the Town of Paradise encourages them to reach out to the Statewide Investigative Fraud Team (SWIFT) of the Contractors State License Board. The Northern California SWIFT office can be reached by dialing 916-255-2924.

Legal Services of Northern California– Providing free legal assistance to anyone impacted by the fire (typical guidelines are for low income and seniors, but camp fire services are open to all impacted by the fire). LSNC can provide assistance with legal issues that arise due to Federal Assistance denial, unemployment benefits, housing/renting rights, mortgage lending issues, securing government benefits, and consumer information. Please note: free services are also available to low income individuals and seniors. Contact LSNC at 530-345-9491 or through the hotline at 1-800-345-9491 or in person at: 541 Normal Avenue, Chico, Mon-Thurs 9am-5pm and Fri 9am-Noon. If you need help outside of normal business hours, please call the after hours line at 866-815-5990. Messages may be left after hours, please include name and phone number if leaving a message.  Additional information online at: https://lsnc.net/camp-fire-butte-county-resources

Community Legal Information Center (CLIC)For property owners and renters impacted by the Camp Fire, CLIC is offering legal information and assistance both by appointment and walk-in. Under the supervision of attorneys, CLC paralegal interns provide assistance re-submitting FEMA applications, collecting documents and proof needed for applications and appeals, navigating the FEMA/SBA financial assistance application and options process, and helping ensure there are no logistical errors on applications. CLIC also offers free information in 11 areas of law. CLIC is a student-run, non-profit organization that provides legal information to students and community members. CLIC also provides paralegal internship opportunities with students working directly under CLIC’s four supervising attorneys.  CLIC areas of law:  

  • Student Legal Services/Juvenile Rights
  • Chico Consumer Protection Agency
  • Women’s Law Project
  • County Jail Law Project
  • Disability Law- can help Camp Fire survivors with Disability applications and claims
  • Environmental Advocates
  • Family Law Project
  • Housing Law Project- can help Camp Fire survivors with housing/tenant issues and questions
  • Misdemeanors, Tickets and Traffic
  • Penal Law Project
  • Workers’ Rights Project

Located at 25 Main Street, Suite 102, Chico, CA 95929. Regular Office Hours:Monday-Thursday:9am-5pm, Friday: 10am-5pm. Phone: (530) 898-4354

United PolicyholdersRoadmap to Recovery Program A nonprofit group providing help navigating homeowners insurance and claims, and answers individuals questions and hosts seminars based on community questions and concerns.  All services available online at: www.uphelp.org/  or by visiting one of their workshops: https://bit.ly/2FWZ3XJ . Please note: United Policyholders is A nonprofit group, NOT AN INSURANCE COMPANY.  

 

  • (Event 03/14) United Policyholders-Solving Reconstruction Pricing Disputes- Roadmap to Recovery Hands-on Workshop- United Policyholders will offer a hands-on workshop in Chico. This event will offer assistance to homeowners and help them overcome roadblocks to rebuilding. United Policyholders encourages homeowners whose insured homes were damaged or destroyed in the Camp Fire to attend this event. RSVP is required to attend this event. To RSVP please send an email to info@uphelp.org. Please Note: United Policyholders will contact individuals when they are registered to attend this event, participants will also be informed of which documents they will need to bring. For more information regarding this event, use the following link: http://bit.ly/2FdlmoF. WHEN: Saturday, March 14th from 10:30 am – 2 pm  WHERE: St. John the Evangelist Episcopal Church, 2341 Floral Avenue, Chico

Insurance Claims Advocacy

United Policyholders- Please note: United Policyholders is A nonprofit group, NOT AN INSURANCE COMPANY.  Providing help navigating homeowners insurance and claims, answers individual questions for homeowners regarding insurance claims, and hosts seminars based on community questions and concerns. All services available online at: www.uphelp.org/campfire A series of workshops and presentations will also be available, but are announced on a monthly basis.

  • (Event 02/26) United Policyholders –  February Insurance Claim Webinar- Offering a free webinar in February to help Camp Fire Survivors with insurance claim questions. Registration is required, but there is no cost to attend. Webinar will be presented by United Policyholder staff member Sandy Watts, and allow for insurance claim questions to be answered in real time. Questions can be sent in advance or can be asked during the webinar. To submit a question in advance, send an email indicating the date of the webinar and the question to: mark.dillman@uphelp.org. Those interested in participating in the February 26th webinar can register here: http://bit.ly/38QHVfK  WHEN: Wednesday, February 26th starting at 6pm

California Department of Insurance-Offering insurance claim assistance and up-to-date insurance-related news from the California Department of Insurance. For questions, to file a complaint, or to get the latest insurance-related news from the Department, use the following link: www.insurance.ca.gov or call the Consumer Hotline at 1-800-927-4357 (1-800-482-4833 TTY). For those visiting their website, the “Getting Help” page offers answers to many insurance-related questions and the ‘Contact’ page offers a direct email-form option.

Voting Information

Butte County Clerk Recorder – Voter Assistance Center Locations- Providing Voter Assistance Centers where individuals may receive assistance or complete the following services:

  • Drop off their voted ballot.
  • Get a replacement ballot.
  • Get a ballot or assistance with their ballot.
  • Update voter registration and vote the same day.
  • Vote in person – vote early, including weekends and avoid lines.

11 – Day Voter Assistance Centers

Hall of Records-155 Nelson Avenue – Oroville

  •  February 22nd – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Chico State BMU-W. 2nd Street – Chico

  • February 22nd – March 2nd: 8am – 5pm
  • Saturdays: 9am – 5pm
  • Sundays: 12pm noon – 8pm
  • Election Day: 7am – 8pm

Terry Ashe Recreation Center- 6626 Skyway Road- Paradise

  • February 22nd – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

4 – Day Voter Assistance Centers

Lake Oroville Golf & Event Center- 5131 Royal Oaks Drive – Oroville

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Southside Community Center- 2959 Lower Wyandotte Road – Oroville

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Chico Masonic Family Center- 1110 W. East Avenue – Chico

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm 

Silver Dollar Fairgrounds- 2357 Fair Street  – Chico

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

The Terraces- 2750 Sierra Sunrise Terrace – Chico

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Our Divine Savior Catholic Church- 566 E. Lassen Avenue – Chico

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Palermo Union School District- 7390 Bulldog Way – Palermo

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Paradise Pines Owner’s Association- 14211 Wycliff Way – Magalia

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Veteran’s Memorial Hall, Gridley- 249 Sycamore Street – Gridley

  • February 29th – March 2nd: 8am – 5pm
  • Election Day: 7am – 8pm

Veteran’s Memorial Hall, Durham- 9319 Midway – Durham 

  • February 29th – March 2nd: 8am – 5pm             
  • Election Day: 7am – 8pm

Document Replacement & Permit Information

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Office of Clerk Recorder – Document Replacement-  For assistance with copies of official records such as birth, death, and marriage certificates that have been lost in the fire, please contact the Butte County Recorder in Oroville. See information below or through http://bit.ly/2V61lXp Butte County Hall of Records, 155 Nelson Avenue, Oroville, CA 95965. Phone: 530-552-3400 

Butte County Permit Center- Available online, in person, or over the phone. Permit information for Butte County. http://www.buttecounty.net/dds/etrakit   or   530-552-3700. Location: Development Services, 7 County Center Drive, Oroville. Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm.

Butte County- Satellite Permit Center- Butte County will have a satellite building permit center located at the Paradise Library on Clark Road. The center will serve residents whose property is outside the Paradise Town limits, assisting them get building permits and information without having to travel to the Oroville location. Hours: Monday, Tuesday, and Thursday from 9am-3:30pm. Phone: 530-872-6320 (Library) or 530-552-3700 (Butte County Department of Development Services) Location: Paradise Library, 5922 Clark Road, Paradise

Bidwell Title and Escrow – Deed Document Replacement- Offering to provide those affected by the Camp Fire a free copy of the deed to their home along with a property info detail sheet. Grant Deed/Proof of Ownership may be needed for insurance, FEMA, and access purposes. Provide your name, property address, email, and how you would like to receive the documents. email: cs@bidwelltitle.com     Phone: 530-894-2612 ext. 130

Property Owners Document Replacement- Butte County Development Services- Those in need of building records that were lost in the fire can contact the county or the assessor or the town of Paradise. Building records for buildings lost on county property will be made available. Website here: https://www.buttecounty.net/dds/

Document Replacement: Military Personnel File (DD214)- US Department of Veterans Affairs If you need a copy of your DD214 discharge papers create an ebenefits account here or here: www.ebenefits.va.gov/ebenefits/manage/documents

House of Representatives, Congressman Doug LaMalfa- Providing connections and appeals to Federal agencies and programs when constituents are experiencing documentable challenges and delays in service. If constituents have not received an answer from a Federal Agency in a timely fashion (30 business days) or have been treated unfairly, the congressional district can provide a means to connect with a Federal Agency. A constituent of Representative (Doug LaMalfa) in Butte or Glenn County that has taken steps to apply or gain access to a FEDERAL program (Such as the VA, FEMA, Social Security) and has been denied, rejected, or experienced unwarranted delays to accessing said program, and has documentation of steps taken to resolve the issue. If needing to file a complaint, the individual needs to file one with the respective agency that they are applying to/having issues with. If the complaint isn’t appropriately responded to by that agency then the individual may choose to contact LaMalfa’s office to escalate the complaint. Documentation is key. Documentation can take the form of documented attempts of contact, usage of other services (such as legal services) to combat rejection, or other steps taken to access program multiple times. 

For those who have documentation of steps taken and still have not received clear communication from the Federal agency to which they are applying to, contact Representative LaMalfa’s local office: 

Medical Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.  

Disability Action Center- Learning Disability Support GroupOffering a learning disability support group where attendants may meet fellow members of the community who share similar experiences. This support group offers a safe space for making connections, processing and resources. Support groups are free to attend and require registration to attend. This support group is intended for persons with neurologically-based processing issues. Examples of a learning disability but are not limited to: dyslexia, ADHD, and auditory processing disorder (APD). For registration or questions please call 530-893-8527. Located at the Disability Action Center, 1161 East avenue, Chico 95928

Disability Action Center – Health/Medical Disability GroupOffering a health/disability support group where attendants may meet fellow members of the community who share similar experiences. This support group offers a safe space for making connections, processing and resources. Support groups are free to attend and require registration to attend. This support group is intended for persons with a condition that has been through clinical or laboratory testing. Or a condition that is medically severe enough to prevent a person from participating in activity. Examples of a medical disability include but are not limited to: heart failure, asthma, Parkinson’s, anxiety. For registration or questions please call 530-893-8527. Located at the Disability Action Center, 1161 East avenue, Chico 95928

Disability Action Center- Physical Disability Support Group- Offering a physical disability support group where attendants may meet fellow members of the community who share similar experiences. This support group offers a safe space for making connections, processing and resources. Support groups are free to attend and require registration to attend. This support group is intended for persons with limited physical functioning, mobility, or stamina. Examples of a physical disability include but are not limited to: back injury, multiple sclerosis (MS), Spina Bifida (SB), Cystic Fibrosis (CF). For registration or questions please call 530-893-8527 Located at the Disability Action Center, 1161 East avenue, Chico 95928

Cancer Survivor Support Group – Offering a free cancer survivor/caregiver support group sponsored by Oroville Hospital. Support groups are available to cancer survivors and individuals who are caring for a survivor. This support group meets at 6pm on the following dates: 03/02, 04/06, 05/04, 06/01 located at Feather River Senior Center, 1335 Myers Street, Oroville. No registration required, drop-ins welcome. For more information contact Terri at 530-715-4303.  

Patient Access Network Foundation- Fund Finder- Offers various disease-specific assistance programs to help patients pay for their out-of-pocket costs, such as deductibles, copays and coinsurance, travel expenses and health insurance premiums. The patient must be getting treatment for the disease named in the assistance program to which he or she is applying, must have health insurance that covers qualifying medication or product, medication or product must be included in PAN’s list of covered medications, patient’s income must fall at or below the Federal Poverty Level specified by the assistance program (varies by program),  patient must reside and receive treatment in the United States or U.S. territories. List of available assistance programs and their corresponding eligibility requirements can be found here: http://bit.ly/2FdUQeL or call 1-866-316-7263 

CancerCare- California Wildfires Patient Assistance ProgramProvides emotional and financial support to cancer patients impacted by the California fires. Program includes: financial assistance to people living with cancer in active treatment who have been affected by a wildfire. Resource referrals to help people coping with cancer address needs resulting from a wildfire’s impact. Emotional support from CancerCare oncology social workers for people coping with cancer, their caregivers and their loved ones. Educational information to help patients and families manage the emotional and logistical challenges of living with cancer. For more information regarding the CancerCare’s California Wildfires Patient Assistance Program, as well as other CancerCare services, patients and health care professionals can call CancerCare’s toll-free Hopeline, 800-813-4673, staffed Monday – Thursday from 10am – 6pm (EST), and Friday from 10am – 5pm (EST). Please Note: The financial assistance component of the program will continue until available funds are disbursed

Butte-Glenn Medical Society – Care in Our Community DirectoryOffering a comprehensive directory of various care providers in Butte and Glenn County (as of July 2019). The online directory is available in printable PDF and web-based formats and includes information on primary care providers, hospitals, urgent care facilities, pediatrics, assisted living, adult services, home health, skilled nursing, pharmacy, dental, vision, and more.  Available online at: bit.ly/butteglennCiOc

Medspire Health – General Information Medspire Health provides free, accessible, non-emergent medical services to communities impacted by disaster through a mobile clinic. Days and times of clinics vary, but the services are always provided for free and located at Camp Fire affected areas of Butte County. For more information, visit medspire.org

Public Health Institute – Fire and Water Study: Investigating Drinking Water Contamination in Paradise, California after the Camp Fire- The Public Health Institute is conducting an independent study on water contamination in Paradise, Magalia, Paradise Pines, Lime Saddle and unincorporated areas in the burn zone. This study will identify if there are drinking water contaminants in household tap water in homes affected by the Camp Fire. The goal of this study is to collect information that may help to better understand, identify, and address drinking water contamination after fires. The Public Health Institute is interested in participants who are living in a standing home in Paradise, Magalia, Lime Saddle, Paradise Pines, or in unincorporated areas within the Camp Fire burn zone. Homes that are not occupied may also be considered. The Public Health Institute aims to include about 175 homes in this study. For questions or to participate in this study, contact Dr. Gina Solomon, Principal Investigator at 415-289-9310 or email: gina.solomon@phi.org 

UC Davis Environmental Health Sciences Center – Statewide Survey- UC Davis Environmental Health Sciences Center is asking all residents of California to participate in a statewide survey. The information gathered will be part of a study to learn how wildfires are affecting the mental and physical health of communities now and in the future. The goal of the survey is to help government agencies, health care providers and community groups provide improved services to people affected by wildfires. All people interested in participating in the survey are required to be 18 or older and must have lived in California in 2018 during any of the wildfires. People who were not directly affected by the fires are also encouraged to participate in the survey. To take the survey use the following link: http://bit.ly/2VIaGZH 

Adventist Health Feather River – Call CenterFor patients that need to make an appointment, establish care or send a message to their provider, or for any other general questions, please call 530-872-2000 and listen to the menu carefully. Adventist Health Feather River Call Center is open Monday – Friday 7:30am-5pm.

Live Health Online- Doctors available for appointments 24/7 for non emergency conditions through live video from a smartphone, tablet, or computer. If the doctor prescribes medication it can be sent to local pharmacy. Prescription costs are not included in the appointment fee. Price varies depending on insurance but will always be $59 or less. Free sign up, no subscription required. Sign up at livehealthonline.com or download the free LiveHealth Online mobile app. 24/7 Phone line 1-888-548-3432  

Passages Adult Resource Center Provides emergency durable medical equipment and or replacement for walkers, toilets, and mobility assistance equipment to adults 60 years of age and older affected by the fire. Call: 530-898-5923  or 800-822-0109. 

Passages Caregiver Resource Center Free monthly support group for unpaid family caregivers. This support group is non-diagnosis specific and welcomes caregivers caring for family members with any diagnosis. Group meets monthly in both Chico and Oroville. Chico support groups meet every 2nd Thursday from 1pm-3pm at the Card Community Center (545 Vallombrosa Ave, Chico). Oroville support groups meet every 4th Tuesday from 1:30pm-3pm at Prestige Assisted Living (400 Executive Parkway, Oroville). Passages Caregiver Resource Center phone: 530-898-5925.  Interested participants must be ineligible for In-Home Supportive Services (IHSS)

Disability Action CenterProvides medical equipment and assistive technology to those who cannot afford it. Lends accessibility equipment such as ramps and rails to individuals needing to improve access to their homes. Disability Action Center provides free support with Accessibility, Advocacy, Assistive Technology, Durable Medical Equipment, Housing information and referrals, Independent Living Skills Training, Peer Advising, Provider Referrals, Senior Vision Services and Traumatic Brain Injury Program (TBI). Phone:530-893-8527 (Phone service Available 8:30am-4:30pm M-F) Address: 1161 East Avenue, Chico, CA 95926

Private Medical Equipment Suppliers

  • Valley Medical Supply
    Medical Supply and Equipment, 1378 Longfellow Ave ·(530) 895-3923
  • Chico Medical Supply and Ostomy
    Medical Supply and Equipment, 195 Cohasset Rd ·(530) 899-5550
  • Bidwell Pharmacy and Medical Supply
    Medical Supply and Equipment, 1200 Mangrove Ave ·(530) 891-0388
  • Discount Disposables
    Medical Supply and Equipment, 555 Main St ·(530) 826-3904
  • Apria Healthcare
    Home Health Care Service and Supply, 3028 Esplanade, Ste G ·(530) 891-5226
  • Lincare Holdings Incorporated
    Medical Supply and Equipment, 629 Entler Ave, #3 ·(530) 895-8414
  • Drug Therapy Systems Company
    Medical Supply and Equipment, 195 Cohasset Rd ·(530) 899-5550
  • Challenger Health
    Medical Supply and Equipment, 341 Broadway St, #400 ·(530) 809-1411
  • Enloe Home Medical Equipment
    Hospital and Medical Center·2 on Yelp, 1390 E Lassen Ave ·(530) 332-6086
  • Medical Supply and Equipment
    157 Via Mission Dr ·(530) 592-3081
  • Services Nph Medical, 2220 Notre Dame Blvd ·(530) 809-0383
  • Diestco Manufacturing
    Medical Supply and Equipment, 370 Ryan Ave ·(530) 893-3136
  • Owens Healthcare Incorporated
    Drug Store, 3860 Morrow Ln ·(530) 899-8687
  • Lincare, 2505 Zanella Way ·(530) 895-8414

Health Care Clinics

Shalom Free Clinic is open for non-emergency general medical care Sundays, from 1pm to 4 pm at 1010 Mangrove and 295 E. Washington Ave in Chico. Also Provides Alternative healthcare on Wednesdays from 5pm to 7pm. Please note, the Shalom Free Clinic is NOT able to treat: fractures, unstable vital signs, acute low back pain, irritable bowel disease, Crohn’s disease, diverticulitis, cholecystitis, lacerations, cellulitis that requires an IV/antibiotics, OB/GYN problems, Workers Compensation injuries, insurance physicals, or sports physicals.

Gridley- Orchard Hospital is open and providing services to the community and surrounding areas. If you need to be seen in a clinic, The Medical Specialty Center in Gridley is located at 284 Spruce St., and is opened for walk in care till 7pm.  Patients that are not acutely ill, please do not come to the emergency room, please go to the Medical Specialty Center in Gridley located at: 284 Spruce Street, 95948

Enloe Hospital Blue Cross acceptance Info: Enloe Medical Center secured new commercial insurance contracts with Anthem Blue Cross, which will remain in effect until Dec. 31, 2021

Dental Resources

Ampla Dental

  • Oroville: 2800 Lincoln Blvd/ Hours: Mon-Friday 7:15 am-4:15pm/ Phone: 530-533-6484
  • Chico: 236 W. East Ave/Hours: Mon-Friday 7:15 am-4:15pm/ Phone: 530-342-6065
  • Orland: 1211 Cortina Drive/ Hours: 7:15am-4:15pm/ Phone: 865-5561 x2

Access Dental 

  • Chico: 1010 Mangrove Ave/Hours: Mon-Friday: 9am-6pm/Phone: 530-342-7500

Western Dental 

  • Chico: 2471 Cohasset Road/Hours: Mon-Friday: 9am-7pm Sat: 8am-4pm/  Phone: 877-245-3836

Northern California Dental Society- Provides referrals to dentists, orthodontists and periodontists in the North State. For referrals to dentists accepting Denti-Cal insurance, please call 1-800-322-6384.

Vision/Optometrist Resources

Peach Tree Vision- Offers affordable eye care, and accepts Medi-Cal. Peach Tree Chico Vision, 120 Independence Circle, Chico, CA (530) 634-7647

Lions Club – Free Eye Glass Replacement and Eye Exam- The Lions Club is offering Camp Fire survivors eye exams and new prescription glasses at no-cost. After reaching out to Karen, individuals will be given a specific eye doctor to redeem a voucher for an eye exam and new prescription glasses. In order to be eligible for this offer, individuals must be Camp Fire survivors and they must have no insurance or be insured but unable to pay for the frames. If you are interested call/text Lions Club representative Karen Crook at 707-321-7715 or email at karencrook09@yahoo.com.

Animal Care and Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Re-location and Reuniting with Lost Animals: If your animal is lost, please visit: www.librarycat.org/lib/CampFirePets and search the photo library of lost animals and resources. For instructions on using the pet library, visit this site: https://datcampfirepets.home.blog/2019/01/10/searchable-database-is-here/ The Camp Fire Rescued Animals website is no longer posting images of animals but the website does have a list of shelters taking in rescued pets and animals. For the complete list of animal shelters visit: https://bit.ly/2IJz9Hw.Other pet sheltering resources – see websites listed on this North Valley Animal Disaster Group  resources page for agencies and partners who have been taking in rescued pets and animals.

PAWS- Compassion Fatigue Support Group- PAWS is offering a free support group for animal welfare professionals. Participants will listen and support each other by sharing their experiences with caring/rescuing animals during a crisis. This support group is lead by animal lovers and life coaches Sheryl Mattera and Kaitlyn Joseph. This support group is available to all animal caregivers – paid or volunteers. Compassion Fatigue Support Group comes together every other Wednesday at 7pm at The Growing Place, 1074 East Avenue, Suite A-3, Chico. For more information contact Sheryl at 530-826-6863.

BadRap- Keep ‘Em Home Program/Reduced Bus Cost Program- Offering a limited number of converted buses to Camp Fire survivors with dogs in their family that are unable to find housing that will accommodate their pets. Buses are converted for living, and are valued at $15 K, but are being offered at whatever price the survivor is able to pay. Matches will be made based on need, not the best offer. BadRap will consider sweat equity and work-exchange arrangements with those who have skills and time to do conversion work on one or more vans. To apply for a van, fill out the application online at : http://bit.ly/2VojT4x

One Last RideAnimal RemainsTransport System- One Last Ride transports horse remains as well as other animal remains. Animals include: cats, goats, sheep, pigs, llamas, chickens, dogs, and cows. Camp Fire survivors in need of such services may receive services at a reduced or no fee. Animal remains will be transported for free out of fire-impacted areas. Service available to all, but free or reduced rates are only available to Camp Fire Survivors. For more information regarding pricing, or with any other questions, contact Christina Slack at: 530-990-2231. One Last Ride is open 24 hours a day 7 days a week. 

Butte County Recovers – Animal Remain Removal- For more information about businesses and programs offering animal-remain removal, visit the Butte County Recovers website, Animal Resources page at: https://bit.ly/2VtGX5Z

Doobert- Animal Rescue/Transport Group- Offering a software platform to connect volunteer drivers and pilots to approved rescues and shelters, to safely transport animals away from bad situations or back to their families. Individuals in need of transport can submit an online request which will alert a local agency of their need, the agency will then access Doobert’s pool of local volunteers who will reach out to the family or individual in need to help assist in the transport of their pet. For more information or to submit a request for transport requests, go online to: www.doobert.com

Friends United in Rescue (FUR)- Animal Rescue, Animal Trapping- Volunteer group providing rescue initiatives, which include trapping and feeding local cats, as well as providing community members with the supplies and assistance to reunite them with their pets. Friends United in Rescue also offers trapping services. If missing cat is spotted, Friends of Campfire can set up a trap. Request trapping or rescue by filling out google form here :https://bit.ly/2Cel8N9 . For more information call: 530-413-7955  Facebook group: https://www.facebook.com/groups/FriendsofCampfireCats/

Fleet of Angels– Providing hay to people who are directly impacted by the Camp Fire. The hay is located at Camelot Equestrian Center in Butte Valley. After confirming the need, the hay will be available at Camelot by appointment. In some cases hay may be provided through local feed stores if it is not feasible to make it to Camelot. If you are not near Camelot Equestrian Center, make a request anyway and it may be available to pick up through the local feed store if Fleet of Angels can make it possible. Anyone needing assistance should fill out the following form:http://bit.ly/2WkTA05

PAWS of OrovilleOffering low-cost exams, testing, spay/neuter services, vaccinations, and emergency care for pets in Butte County. Call to make an appointment at 530-534-0900. www.pawsoforovilleclinic.com. Located at 3557 Oro Dam Blvd E. Oroville 95966.

Whispering Pines Pet Clinic Offering comprehensive health care for companion animals, including avian and exotic species. Board-Certified Avian and Canine/Feline Specialist. Well-care checkups and dentistry. Orthopedic surgery. Full in-house lab services. Avian and exotic species medicine and surgery. 9am-5pm Monday-Friday. The staff will be temporarily unavailable from 12pm-1pm. Call to make an apt at (530)873-1136. Hours of operation are Mon-Fri 9am-5pm. Located at 14632 Skyway Rd, Magalia, 95954. The clinic is closed during weekends.

Butte Humane SocietyEvacuees or anyone hosting evacuees can pick up pet food and supplies such as leashes, carriers, feeding dishes, harnesses, bedding, and more. Please note: supplies are based upon the availability of donations. Services can be accessed once a week by a single individual or household.Must bring photo ID or paperwork that illustrates impacted address and name. Located at the Humane Society’s Administrative Office 2580 Fair Street, Chico 95928 open Fridays from 1pm-4pm. Phone: (530) 343-7917)

Facebook groups and pages that are helping to find and reunify pets with Camp Fire survivors:

Animal Fostering Resources

Facebook Group: Camp Fire Animal Connection: https://www.facebook.com/groups/camp-fire-foster-animal-connection-182341369385686/

This group has been created to help those in need of temporary foster homes for their animals due to the Camp Fire directly connect with people are able to open their homes to animals in need. This is a people-to-people site where animal owners and potential foster caretakers can find one another and explore foster opportunities. Please post your foster need and your foster availability, providing as much detail as possible, so that it might lead to a helpful person-to-person connection.

Facebook Group: Camp Fire Animals Foster & Adoption: https://www.facebook.com/groups/560596367686620/ 

This is an open group on facebook for person to person pet connection. Page strictly intended for those that want to help foster or adopt a pet, and those that are in need of finding a pet temporary or permanent new housing regardless of reason. Fostering or adopting person to person is an alternative to crowded boarding at shelters and hospitals.

Community Building & Networking

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

(Event 03/03) Town of Paradise – March Community Information Meeting – The Town of Paradise will hold a community meeting dedicated to updates from local agencies and government organizations, and give the community a venue to hear information from each agency directly. Agencies such as PID, PUSD, Butte County and others will provide a 5-10 minute update presentation, after the presentations, each agency will have a table for public questions. The meeting is also broadcast live through the Town of Paradise Facebook page. WHEN: Tuesday, March 3rd from 6pm-8pm WHERE: Paradise Alliance Church, 6491 Clark Road, Paradise

  • Community Information Meeting February- The video below is a recording of the live broadcast from the Community Information Meeting held on February 4th. This meeting was focused on manufactured homes and the process from permit approval to rebuilding. Topics include information about the new Building Resilience Center and it’s services, and a brief update on tree removal. 

(Event 03/14) Oroville Botanic Garden and Education Center – 3rd Annual Arbor Day Festival- Oroville Botanic Garden and Education Center will offer the 3rd Annual Arbor Day Festival. This event will feature a tree circus, raffle prizes, tree planting demos, a silent auction, a forest K9 demonstration, fun booths, Tree City USA, crafts, educational programs and more. This event is free and available to all. For those interested in becoming a vendor, register online at www.OBGEC.com or email to info@OBGEC.com. For questions contact: Debi at 530-282-3665 or Susan at 951-453-2651. WHEN: Saturday, March 14th from 10am – 4pm WHERE: Huntoon Street, Oroville 95966  

Nextdoor-Offering a social networking service for neighborhoods. This platform allows members to report on news and events in the”neighborhood”, and allows members to ask each other for local service-provider recommendations. Please note: posts made on the website are available only to other Nextdoor members living in the same neighborhood. To sign up for Nextdoor or for more information, please use the following link: http://bit.ly/2RUTNGz  

Butte Fire Safe Council- North and South County Community Meetings – Butte Fire Safe Council will offer community meetings every other month in the North and South areas of Butte County. These meetings are focused on bringing community members, FireWise communities and local Fire Safe Councils together to discuss local needs, share ideas and information on fuel reductions projects. These meetings are free to attend and available to all. RSVP is encouraged. To RSVP email wadek@buttefiresafe.net. The structure for the first two meetings are as follows:

  • First Meeting – Meet and greet with information sharing and planning for future meetings.  Please come with ideas on topics you are interested in, how the Butte Fire Safe Council can help and what activities your group has been performing and your plans for future activities. 
  • Second Meeting – Presentations on current and future fuels reductions. Presenters will be by our major partners such as Cal Fire, Butte County Fire Safe Council (BCFSC), United States Forest Service (USFS), Pacific Gas and Electric (PG&E), Department of Water Resources (DWR) and others. In addition to these presentations there will be a discussion/planning of future fuels reduction needs.

Meeting Schedule North: Northern Area Meetings – Chico Fire Training Center,1466 Humboldt Road, Chico 95928 – 6:30pm

  • March 12th
  • May 14th
  • July 8th
  • September 10th
  • November 12th

Meeting Schedule South: Southern Area Meetings – USFS Ranger Station, 875 Mitchell Avenue, Oroville 95965 – 6:30pm 

  • April 9th
  • June 11th
  • August 13th
  • October 8th
  • December 10th

California Hope of Butte County- Spanish Support Group- Offering assistance to spanish speaking Camp Fire survivors by connecting individuals to recovery related services and resources. The Spanish Support Group meets every other Tuesday at 5:30pm. The Spanish Speaking Support Group meets at 15 Declaration Drive, Chico 95973. Call 530-815-8049 for more information.  

Paradise Alliance ChurchCommunity Dinner- Offering a free dinner to the ridge community every Thursday night at 6pm. The Paradise Alliance Church Community Dinner is available to Camp Fire survivors and all interested individuals. Located at 6491 Clark Road, Paradise 95969. The church can be contacted by phone at 530-877-7069.  

Paradise Community GuildsProvides support and information, including help with insurance, addressing trauma, fire-resistant building methods, community emotional support, and community building every second and fourth Monday of the month. Open to all Paradise residents impacted by the fire. Located at Lotus Guide Center, 6268 Skyway, Paradise. Hours, every second Monday at 5:15PM for a potluck, with a presentation at 6pm. Business meetings begin at 7pm. On fourth Mondays at 5PM, Paradise Community Guilds will be presenting their new film series, “Conscientious Projector.” The public is invited to both events. Questions can be directed at 530-762-1490, by email at: paradiseguilds@gmail.com, or online at http://www.nortonbuffalohall.com


Upper Ridge Community CouncilOffers a monthly meeting for community members living in Magalia’s Upper Ridge to voice concerns, meet and discuss issues and solutions with service providers, and connect with other residents. For residents living in Magalia’s Upper Ridge and surrounding environment. Representatives from local government agencies, service providers, and faith-based groups are also encouraged to attend. Monthly dates are subject to change, council held at the Community Hall. For more information, visit: www.upperridge.org/ Community Hall, 15204 Skyway Road, Magalia 95954

Camp Fire Zone Project-Zone groups have been created to help aid in the rebuilding of the ridge community. Each zone (1-14, corresponding with evacuation zones listed below) has an associated Facebook Page for the sharing of common goals, ideas, and information sharing. These groups result in a unified neighborhood voice, communicating through a Zone Captain (also listed), to get answers from the public . Individuals meet/share regularly to communicate questions, concerns, and their specific needs within their smaller community. Captains then report back to community leaders and town council with input and requests. Those within a zone that know another/family within their zone, are encouraged to reach out to link all in their zone to strengthen the community voice. http://bit.ly/2LwX5iD

Social Media Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Needs and Offers

Groups for those affected by the Camp Fire to post personal needs and connect with other individuals that may be able to assist with resources. Please be aware, these groups are not nonprofit organizations or organized by a single entity and caution is advised when giving out personal information. These are listed as potential networking opportunities for survivors to connect with those providing information or help.

Facebook Group Name Description Shortlink
Evacuee Needs & Donations/Offers to Help

Connect survivors with others/supplies

https://bit.ly/2rBGiii
Needhub California

For people and organizations to post their current needs. Connect directly with those in need in the community

http://bit.ly/2w2dCkW
Tools for Camp Fire Survivors

Closed group that links those in need of trade tools with those donating tools

http://bit.ly/2E9Uu8Y
     
Books For Butte

Reconnect survivors with books lost in the fire

http://bit.ly/2Vu2vvc
     
Adopt a Family Trailer Info

Help and offer help to any Trailer questions and needs

http://bit.ly/2w1OkDi
CampFire Carpool

For ride sharing to/ from/ within Butte County

http://bit.ly/2I7IN50
Camp Fire Victim Immediate Housing Search

Closed facebook group that aims to help find long term housing situations in Northern California to meet the diverse needs of families displaced by the Camp Fire.

http://bit.ly/2RmzbGy

Information and Updates

Facebook Group Name Description Shortlink
CAMP FIRE – Information & Updates (Paradise, CA)

Information, Questions, Photos or anything related to Camp Fire

http://bit.ly/2HtSclL
Camp Fire Restoration Project

Permaculture-focused group developing ongoing projects to restore a sustainable environment after the fire

http://bit.ly/2LL1tvm
Paradise & Magalia Rants and Raves

Closed group to discuss local crime, events, businesses, debate, rant , or rave

http://bit.ly/2HtTT2B
BCOE Community Recovery

Resources, events, and information to support victims of the Camp Fire. Produced by BCOE and SELPA staff.

http://bit.ly/2Hl1Ubl
Moms of the EvacuNation

Parenting info, questions, tips during recovery

http://bit.ly/2YsehrS

Relocation

Camp Fire Relocation Facebook- Facebook groups to help survivors from the California Wildfires find areas across the state and across the country that will fit their needs and to help facilitate the transition to their new location. Please see table below for various area relocation groups: https://bit.ly/2GA8r1B

California Relocation:

Location: Group Name Shortlink
East Bay/Bay Area: East Bay Adopt a Butte County Family Survivor https://bit.ly/2GB7aY9
Bay Area/San Jose: Paradise (camp) Fire support San Jose Bay area https://bit.ly/2viRlyG
El Dorado County: Paradise Adopt A Camp Fire Family El Dorado County https://bit.ly/2vjDZCc
Fresno: Paradise Fire Adopt a Family Fresno https://bit.ly/2PmEmW9
Los Banos/Merced County: CA-Paradise (Camp) Fire Adopt a Family Los Banos Merced County https://bit.ly/2GACLcj
Reno, NV/Tahoe, CA: RenoTahoe CampFire Support https://bit.ly/2XB1PWa
Redding/Shasta County: Camp Fire Survivors Staying in Redding/Shasta County https://bit.ly/2GD0b0V
Sacramento/Yolo County: Sacramento/Yolo Support for Camp Fire Survivors https://bit.ly/2ViwOJd
Santa Cruz/Monterey Bay: Camp (Paradise) Fire Support -Santa Cruz and Monterey https://bit.ly/2Xz8hx4
Gridley: Gridley #Campfire Relief Group http://bit.ly/2YhHA0l
Orland: Orland Camp Fire Resources http://bit.ly/31pIdaz
Red Bluff: Red Bluff Camp Fire Connections http://bit.ly/2Rc8l45

Outside of California Relocation:

Location: Group Name Shortlink
Arizona: Arizona support group for Butte Co. /Paradise Camp Fire Survivors https://bit.ly/2Ds4zO1
Arizona: Campfire survivors Arizona https://bit.ly/2GAeX8z
Colorado: Butte County Strong in Colorado https://bit.ly/2PnDYXg
Idaho: Idaho Camp Fire Survivors Support https://bit.ly/2IBKIjB
Oregon: Oregon Assistance for CA Campfire Victims https://bit.ly/2XALtNr
Central Oregon: Paradise Campfire Support of Central Oregon (Bend, La Pine, Redmond) https://bit.ly/2VgdkFf
Southern Oregon: Southern Oregon Camp Fire Support Group http://bit.ly/2W0JEw8
Utah: Utah Camp Fire Relocation Support Group https://bit.ly/2XwjXRa
Washington: WA State Support Paradise Fire Adopt a Family Group https://bit.ly/2XGbwmD
Veterans Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Veteran Benefit Administration: 1-800-827-1000

VA Northern California Health Care System-Offers a variety of health services to meet the needs of our nation’s Veterans. Online at:  www.northerncalifornia.va.gov

VA Northern California Health Care System- Advice NurseProviding a 24/7 Veteran Call Center, reached at 1-800-382-8387. Registered nurses are available to provide enrolled veterans with free, confidential to health questions 24 hours a day, 7 days a week through the Call Center.

Chico Veterans Resource Center- Provides supportive services to very low-income Veteran families living in or transitioning to permanent housing. Eligible Veteran families can receive outreach, case management and assistance in obtaining VA and other benefits, which may include:

  • Health care services
  • Daily living services
  • Personal financial planning services
  • Transportation services
  • Fiduciary and payee services
  • Legal services
  • Child care services
  • Housing counseling services

In addition, Chico VRC can provide time-limited payments to third parties (e.g., landlords, utility companies, moving companies, and licensed child care providers) if these payments help eligible Veteran families stay in or acquire permanent housing on a sustainable basis. Address: 110 Amber Grove Drive, Suite 110, Chico 95973.  Phone: 530-809-2831

Coalition to Salute America’s Heroes- Offers financial aid to Veterans. Applications can be accessed online here: https://bit.ly/2TjRlwa. To be considered for financial aid, Veterans must meet the following criteria: 

  • An injury sustained during combat in Operation Iraqi Freedom or Operation Enduring Freedom, or in support of those operations in a hostile environment;
  • A disability rating assigned by the Department of Defense or the Department of Veterans Affairs of 30 percent or greater from a single, sustained injury;
  • Currently experiencing severe financial hardship;
  • Completion of a Coalition to Salute America’s Heroes aid application and timely submission of supporting documentation as requested; and
  • Completion of a phone interview with a Coalition to Salute America’s Heroes case manager
University/College Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

(Event 02/28) Chico State Basic Needs, Student Health Center and Chico Breakfast Lions of Lions International – Chico State Vision Day- Offering free eye screenings to Chico State students.  Students must sign up in advance as appointments are limited.  Application is available online at https://bit.ly/38xV9yl.  The deadline for the application is Feb 18, 2020.  Students will be notified by a Vision Day coordinator of their appointment time via the email address provided on the application by the student.  For more information contact Chico State Basic Needs at (530)898-4099 or stop by the Hungry Wildcat Food Pantry, Student Services Center, Room 196.  This event is only available to Chico State students. WHEN: Friday, February 28th from 10am-2pm WHERE: Conference room of the Chico State Student Health Center, located 601 Warner Street, Chico, CA, 95926

Paradise UOffering various physical activity opportunities for residents affected by the Camp Fire at no cost, in an effort to help survivors better deal with the stress, anxiety and depression or other mental health barriers they may experience. Classes are located at Chico State in Yolo Hall room 213. Classes are free and open to survivors of the Camp Fire and any CSUC students, faculty, or staff who wish to attend. On Fridays Step Aerobic classes will be held at Chico State in Yolo 213, the class schedule is as follows: 

  • Learn to Step/ Refresher-11am
  • Intermediate Step- 11:30am
  • X-Training- 12pm(noon) 
  • Advanced Step- 12:30pm-1:30pm

California State University ChicoThe Wildcat Food Pantry- Offering food support or basic needs assistance to Chico State students, alumni, faculty, and staff with a Wildcat ID card.
Please note: if you are a student, alumni, faculty, or staff who needs food before or after available hours, call 530-898-4098 or 530-898-4097 to schedule an appointment to pick up food. Available to currently enrolled Chico State students, alumni, faculty, and staff. Must show Wildcat ID card during first visit. For all visits after their first, individuals may show their Wildcat ID or provide student or staff ID number to receive service. Open Monday-Friday from 11am-4pm. Students, alumni, faculty, and staff are encouraged to stop by SSC 196 (on Chico State Campus)  if they need food support or any basic needs assistance. 

California State University ChicoReplacement Diplomas- CSU, Chico will waive the replacement diploma fees for former (graduated) students who are Camp Fire survivors. This includes both bachelor’s and master’s degrees. Students should complete the appropriate reorder form and indicate the reason for the replacement so there is a record of why they are waiving the fee. There is no official space to write the reason for replacement on the form. Students may write the reason in the blank area near the top of the form.

 Wildcats Rise- Offering allocated financial resources to those directly impacted by the Camp Fire that were students, faculty, and staff of the university. Additionally, the Wildcats Rise Facebook Group has been established as a place for those in the university community to engage and connect in the aftermath of the fire. 

California State University ChicoFrom Pantry to Plate- Offering free cooking classes to Chico state students.  Guest chefs will guide students in an easy-to-prepare healthy meal that will also be budget friendly.  Classes will feature a different topic each week. Students may sign up for one or more sessions. RSVP is required.  Space is limited to 16 students per class.  Sign up for the classes at the Wildcat Food Pantry, located at SSC 196 on Chico State Campus (Open Monday-Friday from 11am-4pm) or online at volunteersignup.org/TLKHX.  Classes are held Monday nights from 5pm-7pm in Tehama Hall, Room 118 on Chico State Campus.  Please bring student ID. The current schedule is as follows:  

  • Feb 24, One Pot Meals (Full)
  • Mar 9, Pumping up the Veggies in Recipes (Full)
  • Mar 30, Plan and Prep Your Meals for Your Week (Full)
  • Apr 13, Basic Salt Fermentation: Kimchi Class

For more information call (530)898-4098. Located at: CSU, Chico Campus, Tehama Hall, Room 118

Employment & Re-Employment
 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Alliance for Workforce Development AFWD- If your employment or business has been affected by the Camp Fire, the Alliance for Workforce Development is available to help. If you need assistance filing your unemployment insurance claim, looking for work, or want to be added to our applicant pool for employment opportunities, please visit us at one of our offices in Chico or Oroville.

Chico Locations

  • 1600 Mangrove Avenue, Suite 115 – Open Monday-Friday from 8am-5pm Phone: 530-616-1053 (The Mangrove location is being described as the Camp Fire Workforce Recovery Center
  • 500 Cohasset Road, Suite 30 – Open Monday-Friday from 8am-5pm

Oroville Location:

  • 78 Table Mountain Blvd – Open Monday-Friday from 8am-5pm

Alliance for Workforce Development, Inc. / America’s Job Center of California- Prequalification Intake Form- Offering an intake form for Camp Fire survivors to access AFWD’s resources to help find employment. The intake form provides AFWD with background information on an individual’s case so they may direct them to resources and assistance effectively. Once the completed intake form is submitted, an AFWD representative will acknowledge receiving the form and a case manager will be in contact within 1 week. Services and resources may include gas cards for job search or employment/training, job and career training assistance, career counseling and work placement, and assistance filing for unemployment on a case-by-case basis. The intake form is intended for Camp Fire Survivors experiencing unemployment or underemployment due to the Camp Fire.  How to submit an intake form: 

  • To get an intake form: use fillable PDF form here , email recover@ncen.org  or  visit the Workforce Recovery office at 1500 Mangrove Avenue, Suite #115, Chico
  • Completed forms can be submitted via email to: recover@ncen.org  or returned in person to the Workforce Recovery Center. Open Monday-Friday from 8 am-5 pm. Phone: 530-616-1053.
  • Prequalification  Referral Form

Alliance for Workforce Development AFWD- If your employment or business has been affected by the Camp Fire, the Alliance for Workforce Development is ready to help. If you need assistance filing your unemployment insurance claim, looking for work, or want to be added to our applicant pool for employment opportunities, please visit us at one of our offices in Chico or Oroville.

Chico Locations

  • 1600 Mangrove Avenue, Suite 115 – Open Monday-Friday from 8am-5pm, (The Mangrove location is being described as the Camp Fire Workforce Recovery Center) Phone: 530-616-1053
  • 500 Cohasset Road, Suite 30 – Open Monday-Friday from 8am-5pm

Oroville Location:

  •  78 Table Mountain Blvd – Open Monday-Friday from 8am-5pm

ECC Employment- ECC Constructors is hiring locally to assist in the debris removal process. To view open positions and apply, please visit www.ecc.jobs and click ‘Career Search’ or email paradisejobs@ecc.net 

USA Jobs – FEMA Employment Opportunities-Employment opportunities on local FEMA projects will be posted to www.usajobs.gov/ .Those interested should check the site regularly, as postings will change as the disaster recovery effort develops.

Valley Contractors Exchange – Offers information and resources for contractors, including building code, labor law, and networking resources. Helping contractors navigate the rebuilding regulations process. Contractors can call 530-343-1981, Mon-Friday 9am-5pm. Resource information is available online at vceonline.comVCE has also put together, in collaboration with the Town of Paradise, a building permit checklist for materials needed before submitting building permits for any rebuild project. This list can be found online here: http://bit.ly/2TVR277

Work for Warriors – Offering job placement assistance to individuals impacted by the Camp Fire. The organization typically is only open to Veterans, but currently services are open to all impacted that are seeking employment. To access services, call 916-854-4426 or email apply@workforwarriors.org

RUSH Personnel Services- Offering job placement assistance for temporary, temp-to-hire or direct hire/full-time positions. Those in need of job placement assistance will need  to fill out an application and have a personal interview with a RUSH staffing specialist. The hiring process is based on matching the skills and experience of applicants with the specific job needs of RUSH’s employer clients. Located at 15 Independence Circle, Chico, by phone at 530-893-5500. Open Monday- Friday from 8am-11am, closed for lunch, and open 1pm-4pm. http://www.rush-personnel.com/

Computers for Classrooms- Opening their services to those impacted by the Camp Fire that meet their income qualifications. For more information about low-cost computers available, call 530-895-4175 available Monday-Friday from 9am – 5pm. 

Craft Emergency Relief Fund- The Craft Emergency Relief Fund, provides $3,000 grant and other assistance to artists working in craft disciplines who are facing a career threatening emergency. CERF+ staff is available during the week from 8:30am-5:00pm EST at 802.229.2306 and info@cerfplus.org to provide counseling and referrals to artists searching for emergency resources. https://cerfplus.org/news/cerf-response-to-2018-california-wildfires/

Business Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Butte County Department of Behavioral Health, Employment and Social Services, and Public Health- Butte County Community Services Center- Offering youth and adult mental health services, social support, employment and eligibility services. The site will also offer WIC services in the near future. An eligibility specialist or employment case manager (through the County) can meet with individuals to assist in applying/determining eligibility for social services.  At the site:

  • Individuals can apply for: CalFresh/Food Stamps, General Assistance, Cash Aid, and Medi-Cal
  • Individuals can check on: benefits, EBT cards, and BIC Cards
  • Individuals can submit verifications for: documents, semi-annual reports, and change of address. 

Eligibility will vary depending on service, eligibility specialists are on site to assist. The center is open Monday-Friday: 8am-5pm.  Phone: 530-552-6390. Located at: 7200 Skyway, Paradise 95969 (At the very back of the parking lot, past the daycare center)

Alliance for Workforce Development, Inc. / America’s Job Center of California- Prequalification Intake Form- Offering an intake form for Camp Fire survivors to access AFWD’s resources to help find employment. The intake form provides AFWD with background information on an individual’s case so they may direct them to resources and assistance effectively. Once the completed intake form is submitted, an AFWD representative will acknowledge receiving the form and a case manager will be in contact within 1 week. Services and resources may include gas cards for job search or employment/training, job and career training assistance, career counseling and work placement, and assistance filing for unemployment on a case-by-case basis. The intake form is intended for Camp Fire Survivors experiencing unemployment or underemployment due to the Camp Fire.  How to submit an intake form: 

  • To get an intake form: use fillable PDF form here , email recover@ncen.org  or  visit the Workforce Recovery office at 1500 Mangrove Avenue, Suite #115, Chico
  • Completed forms can be submitted via email to: recover@ncen.org  or returned in person to the Workforce Recovery Center. Open Monday-Friday from 8 am-5 pm. Phone: 530-616-1053.
  • Prequalification  Referral Form

USDA – Business and Industry Guaranteed Loan Program- This program bolsters the availability of private credit by guaranteeing loans for rural businesses. Lenders with the legal authority, sufficient experience and financial strength to operate a successful lending program, may apply for this program. This includes: federal or state-chartered banks, savings and loans, farm credit banks, and credit unions. Businesses that qualify for loan guarantees include: for-profit businesses, nonprofits, cooperatives, federally-recognized tribes, public bodies, and individuals. 

Eligible areas include:

    • Any area other than a city or town with a population of greater than 50,000 inhabitants and the urbanized area of that city or town
    • The borrower’s headquarters may be based within a larger city as long as the project is located in an eligible rural area.
    • The lender may be located anywhere
    • Projects may be funded in rural and urban areas under the Local and Regional Food System Initiative

How to get started:

  • Applications are accepted from lenders through USDA local offices year round.
  • Interested borrowers should inquire about the program with their lender. (For borrowers seeking a list of participating lenders, contact Tammy Laizure at 530-693-3181 or 534-0112 ext. 3181 or tammy.laizure@usda.gov
  • Lenders interested in participating in this program should contact the USDA Rural Development Business Programs Director in the state where the project is located.

For more information on the program, please visit: http://bit.ly/342yEj5. For questions regarding the Business and Industry Guaranteed Loan Program, contact Tammy Laizure at 530-693-3181 or 534-0112 ext. 3181 or tammy.laizure@usda.gov 

Butte College Small Business Development CenterProviding confidential, no-cost business consulting and affordable training seminars to small and medium-sized business owners and managers. The Northern California SBDC will help with every aspect of business creation, growth, management and operation. The Small Business Development Center offers the following services: free one-on-one advising (service available every 3rd monday of the month), trainings/workshops, funding assistance, and specialty programs. For a complete calendar of events and services use the following link: https://www.buttecollegesbdc.com/calendar Butte County Site: 2480 Notre Dame Boulevard, Chico 95928 – (530) 895-9017 Hours: M-F: 8am – 5pm 

Butte College – Small Business Development Center Butte College Business Trainings- Offering business assistance and information that individuals may need including free one-on-one business consulting services. For businesses impacted by the Camp Fire, SBDC can assist with accessing capital to rebuild businesses, provide free one-on-one business consulting/training needed to survive through various stages of operating a business, and help establish steps toward recovery. This service is free and available to all. In order to participate in SBDC services, individuals must sign up at the following link: http://bit.ly/2X88nuQ and schedule an appointment ahead of time. The Small Business Development Center at Butte College is located at 2480 Notre Dame Boulevard, Chico 95928. For information or general questions regarding SBDC services, call 530-895-9017.

Paradise Ridge Chamber of Commerce- The Paradise Ridge Chamber of Commerce is a resource for businesses that have been directly impacted by the fire, providing information about business recovery information and business-focused events. Additionally, the Chamber is keeping track of businesses that have returned to operate in Paradise and are available to the public. The user is able to search if a business is reopening, closed, has a new location, is in the old location, and to be determined. This list can be found online here:http://bit.ly/2x9rQ3M. Contact the Chamber over the phone at 530-877-9356 (Available Mon-Friday 10am-4pm) or by email at info@paradisechamber.com. Located at 6161 Clark Road, Suite 1, Paradise 95969

3Core, Inc.- Providing recovery information to businesses impacted by the Camp Fire are highly encouraged to contact 3Core. Phone: 530-893-8732. Hours: Monday-Thursday 8am-5pm, and Friday from 8am-12pm (noon).  Online at: http://www.3coreedc.org/  Located in Chico at 1430 East Avenue, Suite 4A, Chico.

Butte County Recovers: Ways that businesses can get connected to available assistance:

  1. View: The Business Recovery Resources Guide  (http://bit.ly/2VTnrMH)
  2. Call: 530-872-1111, Monday – Friday, 8 a.m. – 6 p.m.
  3. Email: butterecovers@ncen.org

Butte County Recovers – Information for Businesses Planning to Open in Affected Areas- Businesses planning on re-opening in the fire affected area who will be installing temporary water systems, including water tanks and hauling water, must contact Butte County Environmental Health prior to opening. Environmental Health must verify that the system is properly installed and that there is a system in place for ongoing water quality monitoring. For businesses who sell or prepare food, additional steps are required prior to re-opening. Businesses and food facilities should contact Environmental Health to schedule an inspection. There will be no fees associated with these inspections. Butte County Environmental Health, 202 Mira Loma Drive in Oroville. Phone:530-552-3880. Food facilities located in the Town of Paradise are required to have additional inspections for onsite sanitation, fire inspections and building inspections. Food business owners should contact the Town of Paradise Development Services to schedule an inspection: 530-872-6291 ext. 114.

SBA – U.S. Small Business Administration- Previously proving disaster-related loans to individuals and businesses. The final deadline for the Economic Injury Disaster Loan (EIDL) was on August 12, 2019. Those with questions or are following up with existing loans can reach out to the SBA online or by phone.  www.SBA.gov/Disaster   or   disasterloan.sba.gov/ela   or   800-659-2955.

Alliance for Workforce Development AFWD- If your employment or business has been affected by the Camp Fire, the Alliance for Workforce Development is available to help. If you need assistance filing your unemployment insurance claim, looking for work, or want to be added to our applicant pool for employment opportunities, please visit us at one of our offices in Chico or Oroville.

Chico Locations

  • 1600 Mangrove Avenue, Suite 115 – Open Monday-Friday from 8am-5pm Phone: 530-616-1053 (The Mangrove location is being described as the Camp Fire Workforce Recovery Center
  • 500 Cohasset Road, Suite 30 – Open Monday-Friday from 8am-5pm

Oroville Location:

  • 78 Table Mountain Blvd – Open Monday-Friday from 8am-5pm

Chico Start-Offering limited office space available for businesses displaced by the Camp Fire. Working with local business partners to link those with extra business space, to businesses in need of operating space. Follow @Chicostart530 on twitter for details. For more information call 530-924-5100, email – tim@chicostart.com,  go online to: https://chicostart.com/, or visit in person at 411 Main Street, Suite 101, Chico

Valley Contractors Exchange- Offers information and resources for contractors, including building code, labor law, and networking resources. Helping contractors navigate the rebuilding regulations process. Contractors can call 530-343-1981, Mon-Friday 9am-5pm. VCE has also put together, in collaboration with the Town of Paradise, a building permit checklist for materials needed before submitting building permits for any rebuild project. Resource information is available online at vceonline.com. The building permit list can be found online here: http://bit.ly/2TVR277

Computers for ClassroomsOffering refurbished computers to those impacted by the Camp Fire that meet income qualifications. For more information about low-cost computers available, call 530-895-4175 available Monday-Friday from 9am – 5pm. Located at: 411 Otterson Drive Suite 100, Chico 95928

Craft Emergency Relief FundThe Craft Emergency Relief Fund, provides $3,000 grant and other assistance to artists working in craft disciplines who are facing a career threatening emergency. CERF+ staff is available during the week from 8:30am-5:00pm EST at 802.229.2306 and info@cerfplus.org to provide counseling and referrals to artists searching for emergency resources. Online:https://cerfplus.org/news/cerf-response-to-2018-california-wildfires/

Volunteer Opportunities

FOR PEOPLE OR GROUPS WHO WANT TO VOLUNTEER: Please call 2-1-1 to learn about volunteer opportunities and also see the listing of agencies below that are recruiting volunteers. 

FOR ORGANIZATIONS THAT NEED VOLUNTEERS: If your organization wishes to post volunteer opportunities, please call 2-1-1 and provide the volunteer opportunity information.

(Event 04/12 – 05/01) Paradise Adventist Church – Camp Fire Shed Project (Volunteer Event)- Paradise Adventist Academy, in partnership with Maranatha Volunteers International, is seeking volunteers from April 12th until May 1st. The Camp Fire Shed Project plans to build 250 sheds for those living within the Camp Fire burn scar. Attendants are welcome to volunteer for half a day or several days. Interested volunteers may register online at the following link:http://bit.ly/39s5WtM or drop-in at Paradise Adventist Academy and then walk across the street to Paradise Adventist Church to begin working. If volunteers are interested in staying the night, cots/foam mattresses will be available as well as free meals. Please note the following: breakfast is served at 7am, lunch at 12pm (noon), dinner at 5pm. Tools are welcome but not necessary.  For more information please contact Garrison at 707-694-4521 or Joelle 530-877-5241. WHEN: Sunday, April 12th – Sunday, May 1st (Build days are Sunday – Friday)  WHERE: 5720 Academy Drive, Paradise 95969  

Caring Choices- Offers an online platform to search for volunteer opportunities in Butte County.The site also functions as a place for nonprofits, faith-based groups, and government agencies to post and manage volunteer positions within their organization. Available to those interested in volunteering within Camp Fire Recovery efforts. Different positions will have different eligibility criteria. Sign-up online at volunteer.caring-choices.org/search 

Safe Space Winter Shelter- Offering various volunteer opportunities to ensure operations of the Safe Space Winter Shelter. Nightly volunteer positions include intake, shelter set-up, and morning wake up crew. All volunteer services are directed by an onsite Core Volunteer. 

  • Intake: Register Guests and process personal property for storage
  • Evening Crew: Set up shelter, distribute bedding, and help settle guests into the shelter as they arrive.
  • Morning Crew: Help guests wake up and get moving to meet the morning transportation, and facilitate property returns. 

No prior training needed for nightly volunteer positions. Direction will be provided onsite from the Core Volunteer. For those interested in becoming a Core Volunteer, please contact volunteers@safespacechico.org. Sign Up to volunteer online at http://bit.ly/2rw2E8n

Magalia Community Church – Camp Fire Survivor Resource Center- Volunteers are needed to help at the Church’s Recovery center. Work will mostly involve food prep, meal service, staffing distribution/facilities, and clean up/organization of the Church’s distribution facilities. MCC has also requested volunteers to commit to monitoring the new laundry and shower trailer to check people in and out or the laundry/shower trailer cannot open to those in need. Special volunteer projects are also available.  Volunteer shifts will be Monday-Saturday. Those interested in volunteering can reach out directly to Shell, the Church’s office manager, at 530-877-7963. Shell is available in the church office Tuesday, Wednesday, Thursday, or Saturday from 11am-3pm. 

Medspire- Medspire Health is a volunteer run free clinic. Volunteer opportunities are available on medical clinic days once a month. Specialized volunteers that are EMTs, NPs, PAs, RNs, LVNs, CNAs, case managers, mental health professionals, and social workers are encouraged to sign up. For more information and to sign up, visit medspire.org/volunteer.

Tiny Homes for Camp Fire Survivors – Drop-in and Help Build Tiny Homes (Volunteer Resource)-Tiny Homes for Camp Fire Survivors is seeking volunteers to drop-in and assist in constructing Tiny Homes. Volunteers do not need any special skills or construction knowledge. Volunteers may bring their own tools or use the ones supplied on site. Volunteers are encouraged to bring and use work gloves and safety glasses. Work gloves and safety glasses will be provided if volunteers do not have their own. For more volunteer information contact Tiny Homes for Camp Fire Survivors via Facebook messenger or email campfiretinyhomes@gmail.com.  Volunteers can RSVP to upcoming workdays on the organizer’s Facebook event page: http://bit.ly/35sgLtq  The Tiny Homes work site is located at 1790 Montgomery Street, Oroville (behind the old Ford Dealership)  

Oroville Hope Center – Camp Fire Relief Services If interested in volunteering at any one of the Hope Center Camp Fire Response locations, please email Margie at Margie@orovillehopecenter.org or go online to view shifts and volunteer position locations at https://signup.com/go/ZWkOzid. Volunteers must be at least 15 years of age and able to lift 20lbs.  Email Margie at Margie@orovillehopecenter.org or go online to view shifts and volunteer position locations at https://signup.com/go/ZWkOzid.

Paradise Alliance Church – Camp Fire Recovery- Offering volunteer applications for community events and services hosted at the Church. Opportunities change as events develop, if interested in applying or learning more, go online to http://bit.ly/2GZGwHo. Questions can also be directed at 530-877-7069 ext. 234

Butte Humane Society Volunteer ProgramOffering volunteer applications for the Pet Food and Supply Pantry. The pantry is available to all individuals and pets who have been displaced by the Camp Fire and staffed by volunteers. This volunteer opportunity requires applicants to be 12 years or older. Volunteers who are 12-15 years old (Junior Volunteers) must have an adult present at all times who must also apply to be a volunteer and go through the orientation process with their Junior Volunteer. Volunteers who are 16-17 years old may volunteer without an adult on site, but they must have a signature from a parent/guardian on the release form found on the online application. Applicants are also required to purchase a volunteer shirt, attend a shadow shift, and participate in the online orientation. Those interested in volunteering for the Pet Food and Supply Pantry must fill out the general volunteer application. Applications are available online at the Butte Humane Society website: https://buttehumane.org/   

Habitat For Humanity- Offering volunteer opportunities for Habitat for Humanity in the various projects related to Recovery efforts. http://www.buttehabitat.org/ details the different volunteer opportunities available through Habitat for Humanity. Eligibility restrictions include age limitations for certain projects (Children age 16 or 17 can work on regular work day sites as long as they have a signed waiver from their parent or guardian), and scheduling limitations, as build projects typically start at 7:45 am and end around 3 pm. To register please go online to http://www.buttehabitat.org/ and select the volunteer tab.

Legal Services of Northern California LSNC is seeking private attorneys who live within driving distance of the Camp Fire who would like to volunteer their time to assist low income people affected by the fire. Please contact the Pro Bono Coordinator at probono@lsnc.net for additional information. Located at: 541 Normal Avenue, Chico 95928

Northern Valley Catholic Social Services- Offering volunteer opportunities with Northern Valley Catholic Social Services. Those interested in volunteering with Northern Valley Catholic Social Services with Camp Fire recovery response can contact the Chico office at 530-247-3372 about volunteer opportunities. Additional volunteer information and volunteer applications for NVCSS can be found online at https://nvcss.org/apply-to-volunteer/ . Those with questions about general volunteering can contact the Volunteer Coordinator at 530-247-3372.

Shalom Free ClinicOffering volunteer opportunities with Shalom Free Clinic. Visit the clinic website for most up-to-date volunteer needs. Medical volunteers are most needed at this time. To access the volunteer form, please use the following link: http://bit.ly/2QTwBcF.

Fostering Opportunities

For volunteers interested in fostering impacted animals.

Facebook Group: Camp Fire Animal Connection- http://bit.ly/2KBDwVZ

  • This closed group has been created to help those in need of temporary foster homes for their animals due to the Camp Fire directly connect with people are able to open their homes to animals in need. This is a people-to-people site where animal owners and potential foster caretakers can find one another and explore foster opportunities. Please post your foster need and your foster availability, providing as much detail as possible, so that it might lead to a helpful person-to-person connection.

Evacuation Orders & Warnings
EVACUATION ORDERS and WARNINGS: For current Evacuation Information, go to the following sites-

http://www.buttecounty.net
https://buttecountyrecovers.org
https://twitter.com/ButteSheriff

MAPS OF EVACUATION AND REPOPULATION AREAS: 

Camp Fire Interactive Online Evacuation/Repopulation Map

Enter your address to check if you are in an evacuation or repopulation area.

Camp Fire Structure Status Map

Enter your address to check the damage status of your property.

Data is subject to change as information is gathered and verified. The icons on the map indicate the current known status of the structure. If your structure is not identified by an icon, it has not yet been identified.

Weather Alerts:

FOLLOW NEW ALERTS AND WARNINGS ON THE BUTTE COUNTY SHERIFF TWITTER PAGE. https://twitter.com/ButteSheriff

Follow the National Weather Service Sacramento Twitter for important weather alerts that affect the fire burn areas.

ROAD INFORMATION:

BUTTE COUNTY ROAD CLOSURES AND CONDITIONS 

Please check the link for updated Road conditions and Road closures within Butte County following the Camp Fire and during storm and flood events.

http://www.buttecounty.net/publicworks/Road-Conditions#hide1

STATE HIGHWAY ROAD CONDITIONS 

Always check and call 1 (800) 427-ROAD for highway conditions before traveling.

https://twitter.com/CaltransDist3

https://twitter.com/CHP_Chico

https://www.facebook.com/CHPChico

Missing Persons

Red Cross Safe and Well: If you’ve evacuated due to the Camp Fire, you are encouraged to register at the Red Cross Safe and Well website here: https://safeandwell.communityos.org/cms/index.php Concerned family and friends can also search the list of those who have registered  as “safe and well” by clicking on the “Search Registrants” button.

REPORT MISSING PERSONS

Butte County Sheriff – The Missing Persons Call Center is closed as of 01/02/19. See below for updated direction for filing a missing person’s report. 

REPORT FOUND PERSONS

Butte County Sheriff – If you are on the missing persons list published by the Butte County Sheriff, or if you have reported a family member missing and that person has been FOUND, please notify the sheriff. 

Paradise Police Dispatch at 530-872-6241

Butte County Sheriff’s Office Dispatch at 530-538-7321

RECOVERY AND IDENTIFICATION OF FATALITIES

Butte County Sheriff – if remains are linked to a missing persons case, family members will be able to provide a DNA sample for a match to identify the remains of the deceased.

Mail Services

USPS- Website with updates on open/closed service locations: www.usps.com

The following Post Offices have reopened:

  • Magalia, 14146 Skyway, CA 95954-9998
  • Stirling City, 16939 Skyway, CA 95978-9998Paradise, 6469 Clark Rd, CA 95969-9998
    • Paradise residents can pick up their mail at the Paradise Postal Office Monday – Saturday, 10 am – 4 pm. Please note that Paradise mail is no longer available for pick up in Chico.

Mail in Magalia is available for pickup if customers are not home to sign for it and is brought to the postal office if the mail was not delivered. The mail is then stored at the Magalia postal office.

USPS Magalia is an available office for Magalia street delivery according to Magalia postmaster Cheryl Hacker.

Feb. 15 was the last day that free P.O. boxes were offered at both Magalia and Paradise postal offices. After the date customers have the option to pay $40 for six months for a small P.O. box.

Contact the USPS for other mail questions 1-800-ASK-USPS (1-800-275-8777)

Fraud

Report price gouging to 866-323-7283. See more information here: www.oag.ca.gov/consumers/pricegougingduringdisasters

Office of Inspector General- FEMA Fraud- To report instances of FEMA fraud, visit:https://www.oig.dhs.gov/hotline  and click on FEMA Fraud tab

FEMA (FRAUD) – Anyone with knowledge of fraud, waste, or abuse may call the FEMA Disaster Fraud Hotline at (866) 720-5721 or report it to the Federal Trade Commission at ftccomplaintassistant.gov. You may also send an email to DHSOIGHotline@dhs.gov.

Butte County District Attorney-To report fraud within the County of Butte, call the District Attorney Fraud Line at 1 (866) 323-7283.

Rumor Control & Mitigation

(02/03) Hope Vista Houses – Salvation Army- The Home Vista Project is a program of the Salvation Army that is available through disaster case management. Clients working with a disaster case manager may be eligible to live in housing through the project temporarily as they establish and work on their recovery plan. Applications for this program are not open to the public, and will only be accepted by the Salvation Army from approved disaster case management providers.

(02/03) PG&E Phone Scam- PG&E customers are reporting phone scams with calls that show PG&E on the caller ID 1-800-743-5000. Or, the caller may falsely claim to represent the company. PG&E WILL NEVER ASK FOR YOUR FINANCIAL INFORMATION OVER THE PHONE. For more information, see link:https://twitter.com/PGE4Me/status/1065711547417284608

List Your Services

If you represent an  agency or organization that is offering resources or services at a low or no-cost to Camp Fire Survivors or residents of Butte or Glenn Counties, and would like to be considered for addition to our database and/or the compilation of resource information on this website, please view and complete the following form   here or via  the short link at: bit.ly/BG211ResourceTeam  

Once the program addition form is submitted, a Butte-Glenn 2-1-1 Resource Specialist will review the form and be in contact with you if the described service follows our Inclusion/Exclusion policy, which can be viewed here: http://helpcentral.org/inclusion-exclusion-policy/

Thank you for your asssistance in the community! 

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