Camp Fire Information & Resources

Camp FireRelief and Recovery resources are emerging daily and information is still changing rapidly. This page includes resources for Camp Fire survivors. The information has been researched and validated by Butte-Glenn 211. This page is updated several times per week. For the MOST current daily information on Camp Fire resources:

  • Dial 2-1-1 or text your zip code to 898211 to be connected with live help and speak with a Butte-Glenn 2-1-1 Resource Specialist.
  • From outside Butte and Glenn counties, dial 1-866-916-3566 to reach the 2-1-1 Center in Chico.
  • Opt into the CAMPFIRE text-line to receive update messages on Camp Fire information and recovery resources. Text CAMPFIRE to 898211.

Disaster Marker: On Thursday, November 8, 2018, at 6:30am, a brush fire was reported in the area of Pulga Road at Camp Creek Road near Jarbo Gap. Since then more than 52,000 people from Paradise and other communities have been impacted in one of the most devastating wildfires California has experienced. 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.


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Resource & Recovery Events

***Please Note: The following upcoming events are date and time specific; information may change and there is no guarantee that the agencies or organizations offering these events will still have services or resources available. The most current events and most updated resource information is best found by calling 2-1-1 or texting your zip code to 898211.  For people outside of Butte County, call 1-866-916-3566 to connect with a Butte 2-1-1 resource specialist.**

Please consider checking with event providers to ensure event availability prior to attending. Due to the evolving situation regarding COVID-19 many events have been canceled, postponed, or are being held virtually. 

(Event 05/28) United Policyholders – Remedies for the Underinsured Webinar- United Policyholders will offer a free Roadmap to Recovery Webinar via Zoom. This webinar will feature United Policyholders Executive Director Amy Bach, who will be present to offer help and clarity for homeowners facing underinsurance problems. Individuals may participate from any computer or by downloading the Zoom app on their smartphone. To register for this meeting, please use the following link: https://bit.ly/2KZE9Xo. To send questions in advance email: info@uphelp.org  WHEN: Thursday, May 28th at 4pm WHERE: Webinar will be available through Zoom

(Event 05/28) Valley Oak Children’s Services – Parent Cafe Drive-Thru Pop-Up, Oroville- Offering a drive-thru parent resource pop-up in which bags filled with non-perishable foods and family resource activities will be distributed. Bags will be available while supplies last, and Valley Oak Children’s Services staff will be wearing masks and gloves while distributing bags. Parents and guardians interested in receiving a bag are not required to register, but confirmation of attendance through the Facebook event is appreciated. Bags are available while supplies last, and not all participants are guaranteed a bag. This drive-thru pop up will take place in the parking lot of the Oroville Library. www.facebook.com/valleyoakchildren/ WHEN: Thursday, May 28th from 5:30pm-6:30pm  WHERE: Butte County Library, Oroville Branch 1820 Mitchell Avenue, Oroville

(Event 05/29) Downtown Oroville Drive In Movie Night- Downtown Oroville will be hosting another drive in movie night and will be playing The Princess Bride. There will be a lottery system to get a ticket for the drive in movie. Entries must be submitted by Sunday, May 24th at 8pm. The ticket will be free with any $40 purchase from a Downtown Oroville retail shop. Lottery winners will be selected and notified by email. Those selected can make their retail shop purchases anytime between May 26-29 to receive their Drive-In Ticket. Enter lottery online here: https://forms.gle/na6jz1Y4SeFv69oFA  Participating retail businesses include: Gallery Interiors, Houser’s Music, Creative Imaging Center, TinyHinies, The Restored Boutique, Lunatic Fringe Bohemian Boutique, Gold City Vintage, Brushstrokes Art Studio and Gallery, Nelson’s Footwear, Kusel’s BIG Store, Marcozzi Jewelers and Bird Street Vendors. WHEN: Friday, May 29th, parking lot opens at 7:30pm, movie starts at 9pm WHERE: Upper Municipal Parking Lot, Downtown Oroville

(Event 05/30) SEWA International, Tiny Homes for Camp Fire Survivors + Feed My Peeps – Drive Through Distribution- SEWA International in collaboration with Tiny Homes for Camp Fire Survivors and Feed My Peeps, will be offering a free food and supply distribution in Concow and Oroville. Hot meals, supplies, water, canned goods, baby wipes, and other supplies will be distributed to all individuals in need. Registration is NOT required, and distribution will be available while supplies last. Please note: The Oroville distribution will be a drive through event. Volunteers and signs will be available to assist attendants at each distribution site. For more information, please use the following link: www.facebook.com/tinyhomesforcampfiresurvivors/ WHEN: (Oroville) Saturday, May 30th from 9:30am – 12pm noon(Concow) Saturday, May 30th from 1:30pm – 4pm WHERE: (Oroville) Christian Faith Center parking lot (Oroville Campus Downtown), 1235 Lincoln St, Oroville (Concow) Pines Hardware Store, 11300A Miller Flat Road, Yankee Hill

(Event 05/30) Butte Diaper Bank – May Distribution– The Butte Diaper Bank will be hosting their May Diaper distribution on May 30th.Those experiencing a diaper need can complete an application online or call 2-1-1 for assistance, application available at https://www.surveymonkey.com/r/BDBrequestform. Please note, the location, date, and time is subject to change due to weather conditions or volunteers schedules. Please note: RSVP is required for distribution. WHEN: Saturday, May 30th from 9am-11am WHERE: DK Web Designs, 383 Connors Court, Suite D, Chico 

(Event 06/02) Town of Paradise – June Virtual Community Information Meeting- The Town of Paradise will hold a virtual Community Information Meeting through both its Facebook and Youtube pages. Attendees will hear from several areas of the Town as they provide updates on the progress for the rebuild process. Attendees are encouraged to sign up for the email newsletter at makeitparadise.org for reminders and further information.  WHEN: Tuesday, June 2nd at 6pm WHERE: Online, at the Town of Paradise Facebook page and Youtube channel, see link(s):

(Event 06/06) United Policyholders – Resolving Reconstruction Disputes- United Policyholders will offer a free Roadmap to Recovery Webinar via Zoom. This webinar will focus on resolving reconstruction disputes and will offer help on detailing rebuilding estimates that accurately reflect what was lost.  To get the most out of this workshop, participants are encouraged to have:

  • Their home insurance policy, including the declarations page and the entire policy, endorsements, etc.
  • The most current estimate their insurance company’s adjuster has made available to them.

Individuals may participate from any computer or by downloading the Zoom app on their smartphone. To register for this meeting, please use the following link: https://bit.ly/2WNVcm2 To send questions in advance email: info@uphelp.org  WHEN: Saturday, June 6th at 10am WHERE: Webinar will be available through Zoom

(Event 06/13) Valley Oak Children’s Services – Children’s Faire- This event was originally scheduled for April 18th but has been postponed to Saturday, June 13th. New date may potentially be changed in the future, check in here: https://www.facebook.com/valleyoakchildren/ for updated event information as it becomes available. Valley Oaks Children’s Services will offer a free Children’s Faire in Chico. This event will feature family friendly activities, face painting, ice cream from Shubert’s, juggling, children’s performances and community resources. This event is free and available to all; no registration required. For more information regarding the Children’s Fair, please contact Valley Oaks Children’s Services at 530-895-3572. WHEN: Saturday, June 13th from 10am – 2pm WHERE: Chico Downtown Plaza, 420 Main Street, Chico

(Event 06/18) Growing Up Chico- Family Night- Growing Up Chico Magazine is hosting a family focused event for families in Butte County at the Chico City Plaza. This event will feature performances, children’s activities, and resources for parents. The Family Night facebook event page can be found at the following link: https://bit.ly/2y1PnIf. WHEN: Thursday, June 18th from 6pm-9pm WHERE: Chico City Plaza, 132 W 4th Street, Chico

Weekly Events

Abundant Manifestations H.O.P.E. Outreach- Abundant Manifestations H.O.P.E. Outreach, in partnership with NVCF, is offering free propane refills to Camp Fire survivors (two tanks per household). Free propane refills are available to Camp Fire survivors who have lost their housing due to the Camp Fire and are currently living in a trailer, tent, or other “camping” situation. Survivors will need: an I.D (some form of identification), a burn address (dwelling that burned; rented or owned), and a viable propane tank that can be refilled.  Propane refills will be event-based, with weekly schedules varying. Events will be located at the Canyon Lakes Market (AKA the Dome Store) at 3610 Skycrest Dr, Oroville 95965 (on the corner of Highway 70 and Concow Rd).. Abundant Manifestations H.O.P.E. Outreach requests that individuals stay inside their vehicles when they arrive. There will be enough space for everyone to line up in their vehicles. Please be prepared to show the following when you arrive: household members’ names, ID (some form of identification), burn address (dwelling that burned; rented or owned), contact info, current address (current dwelling). Distribution dates and hours vary. Please use the following link to check on dates/hours of propane refill distribution: https://bit.ly/2KoER0g  Please Note: Abundant Manifestations H.O.P.E. Outreach requests that If you have filled up a propane tank for free at the Dome store in the past few days, please leave this refill for those who have yet to receive propane.

(Thursdays) Paradise Alliance Church – Community Dinner- Offering a free dinner to the ridge community Thursday nights from 5:30pm-6:30 pm. Dinner may be picked up at the North Side Drive Thru. The Paradise Alliance church community dinner is available to Camp Fire survivors and all interested individuals. Located at 6491 Clark Road, Paradise. The church office is temporarily closed, questions can be directed via email to: churchoffice@paradisecma.org

Butte- Glenn Emergency Preparedness Program

Northern Valley Catholic Social Service- Butte-Glenn Emergency Preparedness Program- Offering information on emergency preparedness, including individual and family emergency planning education, safety checklists, and education on community safety practices. Safety and emergency-preparedness materials are available online, and through in-person distribution at participating events. Assistance is also available over the phone and by email. All North State community members can receive materials and assistance. Educational materials are available online and through in-person distribution at participating events. Assistance is also available over the phone and by email during program hours. Access assistance by email at: epbutteglenn@nvcss.org Phone: (530) 345-1600

See the PDF’s linked below to view the Butte-Glenn Emergency Preparedness Program in English (Also available in Spanish)

Weather Alerts and Advisories

For current alerts and advisories follow: 

Butte County Public Health-Extreme Heat Public Safety WebpageOffering a webpage dedicated to tips for staying healthy through extreme heat. Guidance to protect individuals, families, pets and community from the dangers of extreme heat. For Residents of Butte County. Internet access is required to view the webpage. Available online at: www.buttecounty.net/extremeheat

Mental Health Services & Wellness
 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services. 

Hotlines

If you are in a life-threatening emergency situation, dial 9-1-1.

The Disaster Distress Helpline: 1-800-985-5990 24/7 national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Call: 1-800-985-5990 or Text: TalkWithUs to 66746  or visit online: https://www.samhsa.gov/find-help/disaster-distress-helpline For Deaf/Hard of Hearing: Text TalkWithUs to 66746, or Call: 1-800-846-8517

Butte County Behavioral Health Crisis Line: 1-800-334-6622

Butte County Behavioral Health Access Line: 1-530-891-2810 Available 24/7 for those in crisis that need to speak with a counselor over the phone.

Northern Valley Talk Line: 1-855-582-5554 Available from 4:30pm-9:30pm daily for those that are not in crisis but would like to process events and mental health issues with a peer support specialist.

The Friendship Line: 1-800-971-0016 Both an accredited crisis line and a warmline available 24/7 that specializes in caring conversations for older adults (ages 60+). Providing emotional support, elder abuse reporting, well-being checks, grief support through assistance and reassurance, active suicide intervention. Information and referrals for isolated older adults, and adults living with disabilities. Call: 1-800-971-0016 to be connected with a trained volunteer who specializes in offering a caring ear and friendly conversation with older adults. 

Veterans Crisis Line: 1-800-273-8255 (option 1) 24/7 confidential support for all veterans, all service members, National Guard and Reserve, and their family members and friends. Can be accessed via online chat, phone call, or text.Online: https://www.veteranscrisisline.net Call: 1-800-273-8255 option 1 or Text: 838255 For deaf or hard of hearing: Text 838255 or Call: 1-800-799-4889 

The National Suicide Prevention Lifeline: 1-800-273-TALK (1-800-273-8255)  National network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Anyone thinking about suicide can Call: 1-800-273-TALK (8255) or Text: HOME to 741-741 

National Hopeline Network: 1-800-SUICIDE (1-800-784-2433)

Lifeline Crisis Chat (Online live messaging): http://www.crisischat.org/

Crisis Text Line: Text “DESERVE” TO 741-741

Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288)

The National Council on Alcoholism & Drug Dependence Hope Line: 1-800-622-2255

Counseling and Therapeutic Services 

Mental Health Association of San Francisco- Peer-Run Warm Line- The Peer-Run Warm Line is a toll-free, non-emergency resource for all residents of California seeking emotional support. The Peer-Run Warm Line provides assistance via phone and web chat on a nondiscriminatory basis to anyone in need. Some concerns callers share are challenged with interpersonal relationships, anxiety, panic, depression, finance, and alcohol and drug use. California residents may also receive support online through the Warm Line Chat at the following link: https://www.mentalhealthsf.org  Peer-Run Warm Line Hours: Now available 24 hours, 7 days a week. Call 1-855-845-7415 or visit the Warm Line Chat at the following link: https://www.mentalhealthsf.org/  

California Hope – California Hope Helpline: 530-966-7382 (Please note: this is not a warm-line, but a scheduling line for counseling. Provides crisis counseling and support for the physical, emotional, cognitive and behavioral event reactions to natural disasters and connects callers with mental health support. HOPE counselors can meet with survivors and their families at times convenient to survivors, at locations wherever they are most comfortable. The phone line is not always staffed, but all messages left will receive follow-up to schedule a counseling session. Crisis counseling is available to anyone impacted by the Camp Fire. Survivors can connect with a CalHope Counselor by emailing calhopebutte@gmail.com

Heartstrings Counseling- Offering free individual counseling to anyone impacted by the Camp Fire located in California. Sessions are available over the phone, through skype/online video services, or in person. Camp Fire Survivors are offered 8 free phone counseling sessions. Please note the following: Free phone sessions are only available to Camp Fire Survivors ages 18 and older. Phone sessions are not immediate. All services are provided by licensed LMFT or students in training under the supervision of a licensed LMFT. Information available online at www.heartstringscounseling.org Camp Fire Survivors will call the service phone number 916-676-7405 (available Monday-Saturday from 9am-7pm) to schedule an appointment and a Heartstrings contact will reach out and establish a date for counseling.  All in-person sessions must be made by appointment, and services will be located at the non-profit’s Loomis location, 6135 King Road, Suite D, Loomis Ca, 95650. Please Note: LMFTs are licensed to provide services to those located in California, therefore those who have relocated outside of the State of California are NOT eligible for this program.

Behavioral Health Locations 

Offering services for individuals with Medi-Cal or who are uninsured.

Butte County Behavioral Health – Gridley Family Services

  • 995 Spruce Street, Gridley
  • Phone: 530-846-7305

Butte County Behavioral Health – Oroville Community Counseling Center

  • 88 Table Mountain Blvd, Oroville
  • Phone: 530-538-2158

Butte County Behavioral Health – Chico Community Counseling Center

  • 109 Parmac Road, Suite 1, Chico
  • Phone: 530-891-2945

Miscellaneous

Empower Me Art-  Empower Me Art provides workshops for community organizations that would like to host art opportunities for families and children impacted by the Camp Fire. Program is funded until the end of June 30th, 2020. For virtual expressive art projects or to be mailed art materials specific for CF Survivors and Families, please contact EMA directly through their INFO page at www.empowermeart.org.  Contact EMA for a virtual workshop or other CampFire respite resources online at www.empowermeart.org via their INFO page. For individuals with questions about the program, there is an FAQ page at the top of the home page of www.empowermeart.org For community organizations that would like to host art workshops, please email your information to info@empowermeart.org to submit a workshop request, or call 510-936-1880 to get more information about Empower Me Art holding a workshop in your community.

Butte County Art on WheelsOffering a mobile art studio that provides Camp Fire survivors with positive community oriented projects. The Butte County Art on Wheels program is designed to improve the physical, emotional, and mental health of all participants. This program is directed by artist Jessie Mercer, who partners with schools, companies, and community organizations. Butte County Art on Wheels offers free services to organizations associated with children of Camp Fire survivors. Butte County Art on Wheels is also available to groups throughout the community for a fee. Please note that this program is not designed for individual services. Available to all. Free services for organizations associated with children of Camp Fire survivors. To schedule an appointment contact Jessie at 530-828-2960 or through email: jessiemercer15@gmail.com. For more information regarding the Art on Wheels program use the following link: http://bit.ly/31v60pq

Starfish Foundation- Camp Fire Survey- The Starfish Foundation is asking all Camp Fire Survivors to participate in a survey. The information gathered will help the Starfish Foundation improve the resources provided to survivors and find effective ways to help individuals and families in need. The information disclosed in the survey will be stored in the Starfish Foundation database and individuals will be contacted if they are eligible for assistance. Please note: due to limited funding, completing this survey does not guarantee assistance. If you are interested in participating in the survey use the following link: http://bit.ly/2VOPdi7.  

UC Davis Environmental Health Sciences Center- Statewide Survey- UC Davis Environmental Health Sciences Center is asking all residents of California to participate in a statewide survey. The information gathered will be part of a study to learn how wildfires are affecting the mental and physical health of communities now and in the future. The goal of the survey is to help government agencies, health care providers and community groups provide improved services to people affected by wildfires. People who were not directly affected by the fires are also encouraged to participate in the survey. All people interested in participating in the survey are required to be 18 or older and must have lived in California in 2018 during any of the wildfires. To take the survey use the following link: http://bit.ly/2VIaGZH 

Online/Mobile Resources

UC Davis Environmental Health Sciences Center- Statewide Survey- UC Davis Environmental Health Sciences Center is asking all residents of California to participate in a statewide survey. The information gathered will be part of a study to learn how wildfires are affecting the mental and physical health of communities now and in the future. The goal of the survey is to help government agencies, health care providers and community groups provide improved services to people affected by wildfires. People who were not directly affected by the fires are also encouraged to participate in the survey. All people interested in participating in the survey are required to be 18 or older and must have lived in California in 2018 during any of the wildfires. To take the survey use the following link: http://bit.ly/2VIaGZH 

Camp Fire Survivors- A website for Camp Fire survivors to tell their story and share in solidarity and healing. To share your own story as a Camp Fire Survivor, or to read the stories of Camp Fire Survivors, please visit: https://campfiresurvivors.com/

Sonoma Rises App- Sonoma Rises is a free application available on the app store for iOS or google play created in response to the 2017 Sonoma Fires. Sonoma Rises is available in English and Spanish, and helps connect users with free and local mental health care services. The app aims to help users in increasing their wellbeing following a disaster or other traumatic situation. Users can access customized tools to help cope with stress, heal from loss, prioritize self-care, connect with others, manage anger, and track their mood. There are also tools within the app designed just for teens. 

National Center for PTSD- PTSD Coach App and Website-  Offering  a free website and application with tools for coping with sadness, anxiety, and other symptoms that people who have been through trauma can develop. Some tools are brief and can help aide relaxation when feeling stressed or possibly improve mood. Offers guidance with tackling difficult problems, changing thinking patterns, and setting goals. Link to website: http://bit.ly/2ZafBQA. Also available on Apple App Store and Google Play

Online/Mobile Children’s Resources 

The National Child Traumatic Stress Network– Offers online training, support, information and resources to the public and providers who work with children and families exposed to a wide range of traumatic experiences. NCTSN offers information on traumatic experiences including physical and sexual abuse; domestic, school, and community violence; natural disasters, terrorism, or military family challenges; and life-threatening injury and illnesses. Use the following link to access all NCTSN resources: http://bit.ly/2ZBmHhu  

The National Child Traumatic Stress Network (NCTSN)Help Kids Cope App– Offering a free mobile app for parents, helping parents talk to their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network. Available for download through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope

Anthem Blue CrossTips for Talking to Children After Traumatic EventsOnline resource for parents and educators navigating conversations with children who have experienced traumatic events. Accessible at https://bit.ly/2WcnHav 

SAMHSATips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event- This guide provides parents, caregivers, and teachers various tips on how to talk to children and young adults after a disaster or traumatic event. This guide also offers resources, treatment locators, hotlines, and additional behavioral health resources. Accessible at  http://bit.ly/2JDsnDm

More online resources for helping kids cope:

HelpCentral.org- www.MentalHealth4Youth.net Mental health and wellness services for children and youth ages 0-18- Searchable website; search for services filtering by age, location, payment type, language. Other mental health and wellness resources in Butte and Glenn counties can be found by using the online searchable databases maintained year round by Help Central Butte-Glenn 2-1-1: HelpCentral.org- Find the help you need > Crisis Intervention/Counseling/Mental HealthCrisis Intervention/Counseling/Mental Health- (Click on a category below to see available services.)

Financial Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

 Money Management International – Project Porchlight (AKA HUD Housing Advisors or HUD Housing Counselors)- Project Porchlight is a program providing financial counseling, housing counseling, guidance through insurance claims processes, and financial recovery planning for disaster survivors. Counselors can assist survivors in creating a plan to reach certain recovery goals, including a housing plan. This program is available to survivors of the 2018 Camp Fire. To enroll in this program, Camp Fire Survivors must schedule an appointment by calling 877-833-1746 or submit a request online at the following link: http://bit.ly/2VUfsAl. Please note the following: This program does not provide any form of direct financial assistance. Specific counseling services are available to survivors of the 2018 Camp Fire.

Basic Needs, Clothing & Supplies

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services  

Clothing & Supplies 

Paradise Adventist Church- Love Paradise- Paradise Adventist Church, in partnership with Love Paradise, is offering a grocery assistance and delivery program for Camp Fire survivors affected by the COVID-19 crisis. This service is free (for groceries up to $50) and requires registration. Please Note: Camp Fire survivors may access the Love Delivers program twice per month for grocery assistance. However, if a survivor would like access to free-delivery, Love Delivery may accommodate that service once per week. Holiday Market is willing to accept CalFresh for the amount above $50, however, Camp Fire survivors must go to the store themselves to complete the transaction.

Please use the following steps:

  1. Complete the Love Delivers application please at the following link: https://bit.ly/2VMxQww 
  2. Receive Initial Email from Love Delivers-either acceptance or denial into program
  3. Email grocery list to lovedelivers@paradiseadventist.org with your full name and date in the subject line
  4. You will receive $50 worth of grocery assistance through Holiday Market. If your grocery bill goes above $50, Love Delivers will process a credit or debit card for the difference.
  5. Your groceries will be delivered for free as soon as full-payment has been received.

Paradise Hope Center-Due to COVID-19, The Paradise Hope Center is not open for shopping. Water distribution will still be available M-F: 9am –  3pm (1 case per family). Individuals 65 years of age and older with emergency needs may call during business hours. 530-327-7486. Located at: 311 Circlewood Drive, Paradise 95966. Hours:Tuesday- Friday 8 am – 3 pm  Phone:(530) 327-7486 

Magalia Community Church- Resource and Recovery Center– **COVID-19 Update- Magalia Community Church remains open for Camp Fire survivors to receive food. Survivors may receive food Tuesday, Wednesday, Thursday and Saturday from 11am to 3pm. Due to COVID-19, distribution will be offered through a drive thru. Please note: at this time clothing, household and furniture distribution will not be available. Distribution days will only provide food.**Offering supplies and food to those impacted by the fire in the Magalia and Paradise areas. Fire survivors should bring a photo ID such as a California Driver’s License or California ID and proof of impact through burn scar address. Services and distribution are located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Old Skyway, Magalia, CA 95954. Please call the church ahead for supply availability at 530-877-7963, please note: the phone will only be answered during MCC’s normal hours of operation.

Tent Hours: Tuesday, Wednesday, Thursday, and Saturday from 11 am-3:00 pm.

  • Tents are serving as a supply distribution center, supplies available are based on daily donations but include clothing, household items, and other material goods.
  • Camp Fire Survivors may access services once a week.
  • One tent is still serving as a dining hall, but food supplies will not be kept in the tent for distribution purposes. The tents are no longer offering hot meals in the dining hall tent unless there is a special event.

Church Hours: Tuesday, Wednesday, Thursday, and Saturday from 11am-3pm.

  • Offering fresh fruit and vegetables, non-perishable food, commodities (once a month distribution), water, and a limited number of furniture items. Depending on weekly donations, furniture items are available in the Community Fellowship Hall.
  • Free pastoral counseling offered in the community/fellowship hall’s library on Thursdays from 11am-3pm. Pastors are available to talk, and provide mental health relief.

Hygiene/Showers/Laundry

Oroville Southside Community Improvement Association (OSCIA)- Haven of Hope on Wheels- Haven of Hope on Wheels is a mobile service organized by the Oroville Southside Community Improvement Association. The mobile trailer offers shower, toilet, and laundry facilities to those in need. All services are free of charge to those in need. Although the schedule for the Haven of Hope alternates, the current schedule is listed below and dates and locations can be found online on their facebook page at www.facebook.com/HavenofHopeonWheels/. **COVID-19 Updates Still offering service, please see website for location schedule. www.havenofhopeonwheels.org/ **

Current Schedule:

  • Tuesdays: Hope Center, at 1950 Kitrick Ave A, Oroville from 10:30am-1:00pm
  • Fridays:  The Open Lot across the street from Cornucopia Restaurant (515 Montgomery St, Oroville), Cross Street: Montgomery Street & Feather River Boulevard, Oroville from 12pm noon – 2:30pm.

How it works:

  • Showers and laundry are available on a first-come basis. Check in at the Haven of Hope on Wheels table receive a number and wait your turn.
  • You have 15 minutes total in the shower stall.Seven of those minutes is a timed hot shower, which you start when ready.
  • Wash up to 2 sets of clothing only. (No shoes, sleeping bags or heavy items)
  • Service is primarily for homeless adults, 18 years and older, but may accommodate families under special circumstances and events.

Magalia Community Church- Offering laundry and shower trailer services at MCC. Laundry detergent and fabric softener sheets are provided. Laundry and shower units are offered Tuesday-Thursday and Saturday’s from 11am-3pm.  Please call 530-877-7963 ahead of time to check on the shower and laundry service availability. Located at: 13700 Old Skyway, Magalia 95954 Contact:530-877-7963. Please Note: Individuals may access services once a week. Shower and laundry services are dependent on the presence of volunteer staff. 

Furniture

Note: Butte County Environmental Health advises all mattresses in the Paradise/Magalia/Concow area be replaced after the fire even if unburned

Camp Fire Free Stuff: Facebook group to connect survivors with free items available, may include clothing, furniture or other supplies. See online here: http://bit.ly/2VZaMZb

Propane Refill

Campaign Propane, Operation Warmth**Please note: Campaign Propane is now offering free propane fills, exchanges and gas for appointments, errands and generators to Camp Fire survivors. See link below. Due to the recent COVID-19 pandemic, Campaign Propane is still unable to personally deliver propane tanks to Camp Fire survivors.** Offering assistance to those impacted by the Camp Fire with propane needs. Assistance is not guaranteed, and the program is only for individuals directly impacted by the Camp Fire that can provide an empty propane tank for refill. Those in need of propane should contact the group through their facebook. Facebook page: http://bit.ly/2GI1jiH  

 
Food & Meals

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Call 2-1-1 or text your zip code to 898211 to learn about the food pantries and distribution days available in your community in Butte and Glenn counties.

Paradise Adventist Church- Love Paradise- Paradise Adventist Church, in partnership with Love Paradise, is offering a grocery assistance and delivery program for Camp Fire survivors affected by the COVID-19 crisis. This service is free (for groceries up to $50) and requires registration. Please Note: Camp Fire survivors may access the Love Delivers program twice per month for grocery assistance. However, if a survivor would like access to free-delivery, Love Delivery may accommodate that service once per week. Holiday Market is willing to accept CalFresh for the amount above $50, however, Camp Fire survivors must go to the store themselves to complete the transaction. Please use the following steps:

  1. Complete the Love Delivers application please at the following link: https://bit.ly/2VMxQww   
  2. Receive Initial Email from Love Delivers-either acceptance or denial into program
  3. Email grocery list to lovedelivers@paradiseadventist.org with your full name and date in the subject line
  4. You will receive $50 worth of grocery assistance through Holiday Market. If your grocery bill goes above $50, Love Delivers will process a credit or debit card for the difference.
  5. Your groceries will be delivered for free as soon as full-payment has been received.

Food Bank of Contra Costa and SolanoProviding food to anyone in need, no questions asked. Food items available to participants will vary at each distribution but always include shelf stable milk, grains, a protein source, and fresh fruit or vegetables. This pantry will be operational as long as there is a demonstrated need from the community. No restrictions, anyone in need will be provided food. No ID is necessary. **COVID-19 Update- The Food Bank of Contra Costa and Solano will maintain operations as a drive-thru distribution in order to maintain social distancing. Participants are encouraged not to leave their cars in order to assist in maintaining the safety of those distributing food**

Distribution of groceries will take place at the following location and time:

  • In CHICO: At the Butte College Chico Campus, 2320 Forest Avenue. WHEN: 1st and 3rd Fridays of the month from 11am-1pm

Center for Healthy Communities- CalFresh Outreach – SSI Expansion- On May 1st, 2019, applications will open to SSI recipients to apply for CalFresh benefits. SSI Recipients may receive CalFresh Food benefits on an EBT Card beginning June 1st, 2019. Those that are newly eligible for CalFresh benefits, and are in need of assistance completing an application for CalFresh, can set up an appointment with the CalFresh Outreach program at the Center for Healthy Communities. Appointments can be scheduled over the phone by dialing 530-345-9749, or by making an appointment in person at 25 Main Street, Chico. The office is open Monday- Friday from 8 am – 5 pm.  Applications are available online at GetCalFresh.org

Summary of Changes for Pre-Existing CalFresh Households:

  • Still Eligible for CalFresh, More Food Benefits : If adding the SSI recipient increases a household’s CalFresh food benefits, they will simply receive more CalFresh food benefits on their existing EBT card. 
  • Still Eligible for CalFresh, Less Food Benefits : If adding the SSI recipient reduces a household’s CalFresh food benefits, they will be eligible to receive a state-funded nutrition benefit called the Supplemental Nutrition Benefit (SNB) on their existing EBT card. 
  • Ineligible for CalFresh Food Benefits: If adding the SSI recipient leads to a total loss of CalFresh food benefits, they will be eligible to receive a state-funded nutrition benefit called the Transitional Nutrition Benefit (TNB) on their existing EBT card.

First Christian Church – Paradise Offering food to individuals and families. All are welcome, and anyone in need can receive dry goods, water, canned foods, snacks, and produce. No ID is required. Food distribution will depend on family size. Food will be provided while supplies last.  Available in Paradise (5738 Pentz Road, Paradise – Corner of Pearson and Pentz Road) every Saturday from 11am-1pm, every Sunday (after church) 12pm noon – 2pm or until supplies run out**COVID-19 Update- First Christian Church Food Distribution will be operated as a drive-thru distribution, and participants will remain in their car throughout the food distribution process.**

Paradise Alliance ChurchCommunity DinnerOffering a free dinner to the ridge community every Thursday night from 5:30pm-6:30 pm.  The Paradise Alliance Church Community Dinner is available to Camp Fire survivors and all interested individuals.  COVID-19 Update- The Church office is temporarily closed, and the phone will not be answered at this time. Questions and requests for more information may be directed to the church via email to churchoffice@paradisecma.org . Meals can be picked up at the North Side Drive-Thru at 6491 Clark Road, Paradise 95969.

Community Action Agency – North State Food Bank Distribution – Food commodities distribution schedule. First come, first serve. Please note: the “City” does not indicate WHERE the food will be distributed, but rather who the food is intended for. Locations will have commodities for intended city.**COVID-19 Update– All currently scheduled distribution events through the North State Food Bank of the Community Action Agency will be maintained. The North State Food Bank will increase the amount of food available to seniors and families in need. Those attending all food distribution events are encouraged to practice safe distancing and sanitizing of hands to minimize the spread of COVID-19.** Changes to the Distribution Schedule are happening frequently, please see facebook page for updates to scheduled distribution events:
https://www.facebook.com/ButteAction/

Salvation Army OrovilleFood Pantry- Offering non-perishable food available to fire survivors and those in need in Oroville. This resource is only open to Oroville residents and fire survivors living in Oroville. Photo ID and proof of income will be required, and Fire Survivors will be asked to provide FEMA paperwork. Located at 1640 Washington Avenue, Oroville 95966. Open Monday-Thursday 9am -12pm noon and 1pm – 3pm. **COVID-19 Update- Distribution will take place outside of the building.**

Sacred Heart Catholic Church Parish Hall Food ClosetFood Items are available Tuesday through Thursday 9:30 am to 11:30am to everyone including survivors of the Camp Fire.  Please bring photo ID, FEMA paperwork, or insurance paperwork to demonstrate fire impact. Also open to any Gridley resident. Food closet located at 1561 Hazel St. Gridley 95948, across from the Sacred Heart Parish Catholic Church.

Paradise First Baptist ChurchFood PantryOffering a food pantry open to all fire survivors and those in need. Families can pick up a box of groceries, bottled drinking water, and prayer is also offered. No restrictions. ID is not required. Open Tuesdays and Fridays from 12pm (noon)- 4pm. Located at First Baptist Church in Paradise, 6500 Clark Road, Paradise 95969. **COVID-19 Update- The food pantry will be operated as a drive-thru pantry in order to practice necessary social distancing. The drive thru food pantry will be available Tuesday and Friday from noon to 4pm.**

Yuba-Sutter Food BankOffering surplus goods for distribution. Yuba-Sutter food bank provides USDA commodities, as well as produce, and dairy if available. This is an ongoing event that occurs every Friday from 10am – 12pm. Charitable organizations, disadvantaged persons, and all Camp Fire survivors. Camp Fire survivors will be required to show proof of residency in any FEMA group site or FEMA provided housing. Food distribution will take place in a warehouse at the following address:760 Stafford Way, Yuba City 95991

Magalia Community Church – Camp Fire Survivor Resource Center- **COVID-19 Update- Magalia Community Church remains open for Camp Fire survivors to receive food. Survivors may receive food Tuesday, Wednesday, Thursday and Saturday from 11am to 3pm. Due to COVID-19, distribution will be offered through a drive thru. Please note: at this time clothing, household and furniture distribution will not be available. Distribution days will only provide food.** Fire survivors should bring a photo ID such as a California Driver’s License or California ID and proof of impact. Services and distribution are located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Old Skyway, Magalia, CA 95954.  Camp Fire Survivors may access MCC services once a week.  Please call the church ahead for supply availability at 530-877-7963, please note: the phone will only be answered during MCC’s normal hours of operation. located at: 13700 Old Skyway, Magalia, CA 95954                      

Drinking Water

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Public Health Information Regarding Water

Butte County Public Health – Revised Water Quality Advisory Press Release- Press Release 8/6/2019 found online here: http://bit.ly/2Yw2o8U

Butte County Public Health – Press Release Regarding State’s Water Quality- Press Release 6/19/2019 found online here: http://bit.ly/2XicKIb The State Water Resources Control Board, Division of Drinking Water (DDW), has released water quality advice for standing structures located in areas damaged by wildfire, which includes the Camp Fire. The Health Department urges residents and business owners currently under a “DO NOT DRINK” order to review and consider the State’s advice before consuming water. 

Butte County Health Officer Issues Water Quality Advisory for Residents in Burn Affected Areas- The Butte County Health Officer, Dr. Andy Miller, has issued a water quality advisory for people living in the Camp Fire affected areas and urges people not to drink or boil tap water. Information from water authorities indicates the possibility that contamination may be present in home plumbing systems, and therefore, residents should not rely on home water filtration systems as they may not be adequate to provide needed protection. Due to the possibility of contamination, residents should not use tap water for drinking, cooking, food preparation, brushing teeth or similar activities.In addition, it is highly recommended that residents take the following precautions:

  •  Limit use of hot water
  • Limit shower time (use lukewarm water and ventilate area)
  • Use a dishwasher to wash dishes and use air dry setting
  • Wash clothing in cold water
  • Do not take baths
  • Do not use hot tubs or swimming pools

Residents who use water from private wells or temporary water storage tanks may want to have their water systems assessed and tested for contaminants that result from structural damage caused by the Camp Fire. The Health Department does not have oversight over water authorities. If residents have questions about their water, they should contact their water authority directly.

Water Company Contact Information

Paradise Irrigation District – PID- The PID office is currently closed to the public. However, individuals may call for most service issues including reconnection. To schedule or for more information, call 530-877-4971 or visit online. For information and help for service requests and questions for the Paradise Irrigation District:

  • Online: pidwater.com 
  • Phone: Customer service line is 530-877-4971.Please be aware that phone lines are open M-F: 9 am- 4pm. Office closed on observed holidays
  • Mailing Address: 6332 Clark Road, Paradise 95969
  • Recovery Specific Information: www.PIDWater.com/recovery    Facebook @PIDWater . The recovery site will also list water testing information, including the water testing map which can only be viewed on Internet Explorer, Safari, or Firefox. 
  • District Board Meetings: The PID board meets at 6:30pm on the third Wednesday of each month at 6332 Clark Road, Paradise (unless listed at alternate location). Live video streams of the meetings can be found on the district’s Facebook page. Contact the District Secretary to request an item be placed on the agenda for discussion or action at an upcoming board meeting.

Del Oro Water Company- Del Oro is responsible for the following water districts:Arbuckle, Benbow, Black Butte, Buzztail, California Pines, Country Estates, Ferndale, Hat Creek, Johnson Park, Larkspur Meadows, Lime Saddle, Magalia, Metropolitan, Mt. Lassen, Paradise Pines, River Island, Stirling Bluffs, Strawberry, Traver, and Tulare. 

  • Online: http://www.delorowater.com/
  • Phone: 1-877-335-6764 (Toll free, available 24/7). For billing related questions: 530-717-2500
  • For Reporting odors in Del Oro Water: Any odors that you believe could be related to the Camp Fire, such as plastic or fuel odors, should be directed to the Division of Drinking Water at 530-224-4873. This phone number will receive messages that will be checked at least twice daily during normal business hours.Bottled Water & Tank Filling Resources

Bottled Water available at:

Paradise Irrigation District- Paradise Hope Center- Water distribution is only for individuals who are still living on the Ridge or are actively working on their property on the Ridge. Families may receive one case of water per day. If an individual is asking for water for someone else, they must provide ID for them. Camp Fire survivors will need to show ID with proof of impacted address. Located at 311 Circlewood Dr, Paradise, across from the Feather River Health Clinic, Monday-Friday: 9am-3pm. Phone: 530-327-7486. PID – Filling Station: Fill station available for jugs or larger trailer-sized tanks. Located at 6332 Clark Road, Paradise 95969.  

Magalia Pines Recovery Center (Magalia Pines Baptist Church)- Offering bottled water to all in need. Located at 14098 Skyway, Magalia, CA 95954. General Hours: 8 am – 3pm, Monday-Saturday. Phone: 530-873-9448 (option 1 for the office). Please note: availability of service is dependent on weather.

South Feather Water and Power offers public filling stations as follows: For inspected potable water tanks with an appropriate air gap: South Feather will inspect the tank and fill free for fire victims. Bring proof of residency and license plate number. (SFWPA has the capability to fill most types of bulk water containers.) SFWP headquarters, 2310 Oro Quincy Hwy, Oroville, CA 95966 Open: M-Thurs: 8:30 am – 4:00 pm and Friday: 8:30 am-3 pm. Check in with the front office. Cost: Free to fire victims, please bring ID illustrating impacted address. 530-533-4578 (Option ‘0’ to speak with the front desk for any further questions)

Butte County Permit Center- Available online, in person, or over the phone. Permit information for Butte County. Online at: http://www.buttecounty.net/dds/etrakit.  Phone:  530-552-3700 Located at Development Services, 7 County Center Drive, Oroville 95965. Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm.

Local Licensed Water Haulers:

  • Butte Water Truck Service: 5656 Miners Ranch Road, Oroville. Phone: 530-589-0645
  • Craig Dewsnup Trucking: 179 Little Avenue, Gridley. Phone: 530-846-3116
  • L and L Farms: 4577 Midway, Richvale. Phone: 530-882-4343
  • Tough Company Fire Inc.: 2669 Highway 32, Chico.  Phone: 530-228-5384
  • Ben Ports S.  720 Colusa Highway, Gridley. Phone: 530-846-4110

California – Food and Drug Licensed Water Haulers- For a complete list of all licensed water haulers in California, please view the following list: https://bit.ly/2B3N31l

Transportation Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Trip Planning on the B-Line: Call  2-1-1 for live help planning your trip on the B-Line bus.

B-Line Transit- COVID-19 Update on Bus Services- In response to confirmed cases of COVID-19 in Butte County, an abundance of caution is needed to help slow the spread of this virus. Effective immediately, the BCAG office will be closed to the public and will be available by appointment only. The bus system is considered “critical infrastructure” and will remain open to the public until further notice for the fixed route and complimentary door-to-door paratransit service for those eligible. Paratransit applications will continue to be processed during this time. Efforts to sanitize the buses and paratransit vehicles daily will continue and B-Line staff will encourage everyone to follow the CDC’s guidelines for staying safe and flattening the curve of this virus. Guidelines for California here: www.covid19.ca.gov . You will still be able to purchase bus passes over the phone, through the mail using an order form from the website, or in person at the Chico Transit Center from 7:30am-5:30pm.B-Line customer service is still available at (530) 342-0221 or 1-800-822-8145 8:00 am-5:00 pm M-F. BCAG is available by phone at (530) 809-4616, option 1. Please leave a message if you reach the voicemail. Public office hours will resume as soon as the circumstances and protocol guidelines allow. Online: www.blinetransit.com
By Phone:  B-Line customer service is still available at (530) 342-0221 or 1-800-822-8145, M-F: 8:00 am-5:00 pm Facebook:  www.facebook.com/blinetransit/

B-Line Revised Schedule in Effect April 27th- Due to continuing factors from the coronavirus we have once again modified the B-Line fixed route schedule. This revision basically restores the full regular schedule with just a few changes. For most routes you can refer to the regular published schedule (dated Sept. 1, 2019). Only routes that have changes from that schedule will be showed in this revision. Please call dispatch at 530-342-0221 to confirm available bus routes, check in with their website here: blinetransit.com  or with  their Facebook page here: Facebook.com/blinetransit

  • Route 5 will no longer provide half-hour headways during peak time. It will run hourly headways throughout the entire day.
  • Route 52 will no longer operate a noon time loop or the 5:50 p.m. trip from Chico to Oroville. (note: passengers can take the 6:10 p.m. Route 20 to Oroville).
  • Student Shuttle Routes (8 & 9), do not operate when Chico State is on break, so at this time they are not running and are scheduled to resume service when the Fall Semester begins on Aug 24. Route 9c will operate during this time.

Free Fare on the B-Line through May- Beginning Monday, April 13th, 2020 the B-line will offer free fare to all passengers on both the fixed route and Paratransit systems. Free fares will continue until the end of May, but could possibly extended depending on the current situation. Normal Bus fares set to Resume Monday, June 1st, 2020. Normal fares will be implemented again for both the fixed route and Paratransit systems.  See online here: http://www.blinetransit.com/

B Line Fare Information- (Please note prices have increased as of 09/01)

CASH

Local Service

Regional Service

Regular

$1.75 $2.40

Discount*

$0.85

$1.20

Youth (6-18)

$1.25

$1.75

Child (under 6)

2 free

2 free

2-RIDE PASS

   

Regular

$3.50

$4.80

Discount*

$1.70

$2.40

Youth (6-18) $2.50

$3.50

10-RIDE PASS

   

Regular

$15.75 $21.60
Discount*

$7.65

$10.80

Youth (6-18)

$11.25 $15.75

30-DAY PASS

   

Regular

$43.50

$57.50

Discount*

$21.50

$30.00

Youth (6-18) $31.25

$40.00

ALL DAY PASS – For $5.00 an All Day Pass can be purchased directly from the driver for unlimited access to the entire system for the day. Be sure to tell the driver you want an All Day Pass BEFORE putting your money in the farebox. 

UPGRADE from LOCAL TO REGIONAL FARE

If you have a LOCAL ticket, pass, or transfer, it can be upgraded to a REGIONAL fare just by paying the difference. Regular is $0.65 Youth is $0.50; and Discount it is $0.35.

  • *Discount fares apply to seniors (age 65+), disabled and those with a valid medicare card.
  • Children under 6 must be accompanied by an adult.

Paratransit and Dial-a-Ride New prices as of September 1, 2019.

  • One way trip in ADA Paratransit service area: $3.50
  • Same Day Service Request:  $5.25
  • Supplemental Service Zone 1:  $8.75
  • Supplemental Service Zone 2:  $10.75
  • Supplemental Service Zone 3:  $12.75

B-line Paratransit- B-Line Paratransit is a shared ride service designed to meet the needs of seniors and persons with qualifying disabilities who are unable to use the B-Line fixed route services. For all reservations and cancellations call: (530) 342-0221. B-Line offers two types of paratransit services, ADA Paratransit and Dial-A-Ride:

ADA Paratransit– Provides curb-to-curb transportation service in accordance with the Americans with Disabilities Act of 1990 (ADA). This service is available for individuals who, because of a physical or mental disability, are unable to use regular, Fixed Route bus service in Butte County. The purpose of the application is to provide an opportunity to describe how a disability prevents you from riding the B-Line Fixed Route bus system, and in doing so apply for B-Line ADA Paratransit. Please note age, distance from a bus stop or inability to drive are conditions which are not taken into consideration in making an eligibility determination.

Individuals who cannot utilize the fixed route system must receive Americans with Disabilities Act (ADA) certification to utilize this service. This certification ensures trips are given priority status.

Dial-a-Ride– Dial-a-Ride service is provided only to those riders who are age 70 or older. Current riders who are between the ages of 65-70 will be able to continue to use the service, and will be grandfathered in until they reach the age of 70.  Current riders who are under the age of 65 will continue to use the service until their next renewal period. At that time, if they wish to continue using the Paratransit service, they must be eligible for, and apply under the ADA process. Dial-a-Ride trips will not be given priority status should individuals with ADA certification need the service.

B-Line Tracker: Providing bus arrival times via text message. Text your bus stop ID code to 27299 and bus arrival information will be sent to your phone. Bus Stop ID codes are located on a red sticker at the bottom of each bus stop. Standard text messaging fees may apply. You can also view and download a complete list of bus stops online at http://www.blinetransit.com/Rider-Tools/B-Line-Tracker/.

Medical Transportation

Medi-Cal Covered Patient Transportation- please call 2-1-1 for information about Medi-Cal eligible transportation for medical care.

School Transportation

BCOE School Ties – Families with displaced students in need of transportation assistance can contact school ties for possible transportation arrangement. Website: www.bcoe.org/homeless-and-foster-youth

Paradise Unified School District Transportation Office- For information about transportation/bus programs offered by the Paradise Unified School District, please reach out to the Transportation Office. Regular business hours are Monday-Friday from 8:30 am- 3:00 pm (closed for lunch from 11:30 am- 12:30 pm). Phone: 530-891-3511  Temporary Address: 2455 Carmichael Drive, Chico

Child Care/Children's Activities
 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

(Event 06/13) Valley Oak Children’s Services – Children’s Faire- This event was originally scheduled for April 18th but has been postponed to Saturday, June 13th. New date may potentially be changed in the future, check in here: https://www.facebook.com/valleyoakchildren/ for updated event information as it becomes available. Valley Oaks Children’s Services will offer a free Children’s Faire in Chico. This event will feature family friendly activities, face painting, ice cream from Shubert’s, juggling, children’s performances and community resources. This event is free and available to all; no registration required. For more information regarding the Children’s Fair, please contact Valley Oaks Children’s Services at 530-895-3572. WHEN: Saturday, June 13th from 10am – 2pm WHERE: Chico Downtown Plaza, 420 Main Street, Chico

Butte Diaper Bank- Provides infant, toddler, and adult diapers and diapering supplies to community members experiencing need. Diapers are distributed on a designated Saturday every month from 9am-11am at DK Web Design in Chico. The 2020 schedule is as follows: 

  • May 30th
  • June 27th
  • July 25th
  • August 22nd
  • September 26th
  • October 24th
  • November 21st
  • December 19th

Applications must be resubmitted every month to ensure diaper availability at distribution events.  For those in diaper need, fill out the following application: https://bit.ly/2Vcs7kg. For those in need that have been impacted by the Camp Fire, please fill out the following application: https://bit.ly/2VgVemt. Monthly distributions are held at DK Web Design, 383 Connors Court Suite D, Chico. Phone: 530-592-0882. **COVID19 Update- Butte Diaper Bank will be holding diaper distributions but asks that participants exercise social distancing during the distribution, and hand washing prior to arrival. Participants are also asked to definitively RSVP to the text reminder sent allowing for appropriate planning measures to be implemented.**

Empower Me Art-  Empower Me Art provides workshops for community organizations that would like to host art opportunities for families and children impacted by the Camp Fire. Program is funded until the end of June 30th, 2020. For virtual expressive art projects or to be mailed art materials specific for CF Survivors and Families, please contact EMA directly through their INFO page at www.empowermeart.org.  Contact EMA for a virtual workshop or other CampFire respite resources online at www.empowermeart.org via their INFO page. For individuals with questions about the program, there is an FAQ page at the top of the home page of www.empowermeart.org For community organizations that would like to host art workshops, please email your information to info@empowermeart.org to submit a workshop request, or call 510-936-1880 to get more information about Empower Me Art holding a workshop in your community.

Chico Area Recreation and Park DistrictClassic Movie Series 2020Offering free classic movie showings and refreshments every month. The Chico Area Recreation and Park District and the Chico Hearing Aid Center are hosting a free Classic Movies Series at Lakeside Pavillion. On the first Thursday of every month, a classic movie will be shown and free refreshments including popcorn and lemonade will be available for participants. For more information, contact CARD by phone at (530) 895-4711. Movies will be shown at Lakeside Pavillion, 2565 California Park Drive, Chico. Movies will be shown at 12:30pm on each day, film schedule is as follows: 

  • June 4th, The Blind Side
  • July 9th, High Noon

Butte County Art on WheelsOffering a mobile art studio that provides Camp Fire survivors with positive community oriented projects. The Butte County Art on Wheels program is designed to improve the physical, emotional, and mental health of all participants. This program is directed by artist Jessie Mercer, who partners with schools, companies, and community organizations. Butte County Art on Wheels offers free services to organizations associated with children of Camp Fire survivors. Butte County Art on Wheels is also available to groups throughout the community for a fee. Please note that this program is not designed for individual services. Available to all. Free services for organizations associated with children of Camp Fire survivors.To schedule an appointment contact Jessie at 530-828-2960 or through email: jessiemercer15@gmail.com. For more information regarding the Art on Wheels program use the following link: http://bit.ly/31v60pq

Feather River Recreation DistrictProviding seasonal recreational programs, activities, and camps to people of all ages. Feather River Recreation District has released a list of 2020 activities with descriptions and registration fees. To access the complete list of activities use the following link: https://www.frrpd.com/activities

Gridley Parks and Recreation DivisionProviding seasonal recreational programs, activities, and classes to people of all ages. Gridley Parks and Recreation Division has compiled a list of 2020 activities with descriptions and registration fees. To access the list of available activities use the following link: http://bit.ly/2WsBlWm 

Durham Recreation and Park District– Providing seasonal recreation programs, activities, and classes to adults and children. Information about available activities and classes can be found online at http://bit.ly/362sYGj 

CARD – 2020 PLAY GuideChico Area Recreation District provides recreational programs to people of all ages. CARD has released the list of events of January – June 2020 Activities in an online catalogue. The catalogue includes camp descriptions as well as pricing. To access the catalogue use the following link: https://bit.ly/2UqtWKO.

 

Sesame Street ResourcesIn the aftermath of recent wildfires, the Sesame Street in Communities team wanted to reach out to provide information on our available resources to help families cope in the aftermath of natural disasters, and other traumatic experiences. Resources are designed for children from birth to 6 years old and include videos, articles, printables, and are available in English or Spanish. Website:www.sesamestreetincommunities.orgTopic pages of interest:

Help Kids Cope- Free Mobile App for Parents- Free mobile app to assist parents in talking to their children about different disasters they may experience or have already experienced. This app includes 10 different disaster types with sections in each on how to explain, prepare, respond, and heal from the event their family is concerned with. Each section gives guidance on talking to preschool, school-age, and adolescent children, as well as, includes ways parents can help themselves cope and support their children’s reactions including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network and can be downloaded through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope

Anthem Blue CrossTips for Talking to Children After Traumatic Events- Online resource for parents and educators navigating conversations with children who have experienced traumatic events. Online at: https://bit.ly/2WcnHav

Temporary and Long Term Housing

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

****The County is working on establishing solutions for mid-range and longer term housing for people displaced by the fire. A Housing Task Force is working with the Town of Paradise, City of Chico, City of Oroville, and the State of CA on housing solutions****

For additional housing information and options, visit: https://buttecountyrecovers.org/housing-resources/

Habitat for Humanity Yuba/Sutter- Home Ownership ProgramOffering applications for Sweat Equity exchange program. Applicant(s) may be approved for newly remodeled 2 bedroom homes in Marysville, California at the cost of Sweat Equity and building their new home. Homes are sold in exchange for 500 hours of Sweat Equity and the cost of building the home. The monthly payment on the home will not be more than 29% of the family’s total income at closing (which includes mortgage, taxes, insurance and utilities). All applicant(s) must be United States citizens or legal permanent residents. All applicant(s) prior to approval, who will be living in the home, must be 18 years of age and older, must agree to a Drug Test, Credit Check, Background Screening and Sex Offender Registry Verification. Applicant(s) must currently be living in inadequate housing; including unsafe and unsanitary (other than self-imposed). Applicant(s) must also make between 30% and 80% of area median income. Please see the chart below:

Family Size

1

2

3

4

5

6

7

8

Minimum 

Income

$12,600

$16,460

$20,780

$25,100

$29,420

$33,740

$37,200

$39,600

Maximum 

Income

$33,600

$38,400

$43,200

$48,000

$51,850

$55,700

$59,550

$63,400


If approved, applicant(s) will assume two loans; both a payable loan at no interest and a forgivable loan with conditions. Approved families typically pay a monthly mortgage payment equal to less than 30% of their median income (typically less than the cost of a 1-bedroom apartment). If approved, applicant(s) must also fully participate in the application process, attend any home ownership preparation classes, work with the sponsoring organization, participate in publicity, complete 500 hours of Sweat Equity, and exhibit a willingness and ability to partner.
Before completing the Home Ownership application, please refer to eligibility or use the following link:http://bit.ly/38Ivsdi to see prequalifications. To access the Home Ownership Application, please use the following link: http://bit.ly/39NfNuM or drop in at Habitat for Humanity Yuba/Sutter, located at: 202 D Street, Marysville 95901 to receive/drop-off an application. For more information please contact Patti Archuleta: 530-742-2727 ext. 213  Please Note: Habitat for Humanity Yuba/Sutter is a non-profit that relies on donations. The process of home ownership may take more than a year to complete from the date of approval.

Butte Countywide Homeless Continuum of Care- Coordinated Entry-Offers unsheltered citizens enrollment and assessment by phone or in-person that will potentially qualify individuals and families to be placed on the countywide housing list for housing programs. This may include HUD-funded housing programs. Coordinated Entry (CE) is a county-wide system, accessed by agencies providing housing programs and managed by the Butte Countywide Homeless Continuum of Care. Entry onto the CE list does not guarantee housing placement.  To enroll and complete an assessment (VI-SPDAT) for entry into the Coordinated Entry housing list database, call 2-1-1 from within Butte County. Residents of Butte County that are calling from outside the County can dial 1-866-916-3566 to reach Butte 2-1-1.

FEMA Housing- Information Update- FOR HOUSING SITUATION CHANGE- Survivors who applied for FEMA and communicated upon their initial intake that they had secured housing with friends, family, or through a temporary situation (including RV and trailer units) may not have been considered eligible for FEMA direct housing assistance. If survivors are in need of housing, and need to update their information about their housing situation with FEMA, they can call FEMA at 1-800-621-3362 and update their current housing status and needs. 

USDA- Single-Family Housing Rural Home LoansThis program (also known as the Section 502 Direct Loan Program) assists low and very-low-income applicants obtain decent, safe and sanitary housing in eligible rural areas by providing payment assistance to increase an applicant’s repayment ability. Payment assistance is a type of subsidy that reduces the mortgage payment for a short time. The amount of assistance is determined by the adjusted family income. Applications for this program are accepted through your local RD office year round. The maximum load amount an applicant may qualify for will depend on the applicant’s repayment ability. The applicant’s ability to repay a loan considers various factors such as income, debts, assets and the amount of payment assistance applicants may be eligible to receive. Regardless of repayment ability, applicants may never borrow more than the area’s loan limit (plus certain costs allowed to be financed) for the county in which the property is located.  To be considered, at a minimum, applicants interested in obtaining a direct loan must have an adjusted income that is at or below the applicable low-income limit for the area where they wish to buy a house and they must demonstrate a willingness and ability to repay debt.  Applicants must also: 

  • Be without decent, safe and sanitary housing
  • Be unable to obtain a loan from other resources on terms and conditions that can reasonably be expected to meet
  • Agree to occupy the property as your primary residence
  • Have the legal capacity to incur a loan obligation
  • Meet citizenship or eligible noncitizen requirements
  • Not be suspended or debarred from participation in federal programs

Properties with direct loan funds must:

  • Be modest in size for the area
  • Not have market value in excess of the applicable area loan limit
  • Not have in-ground swimming pools
  • Not be designed for income producing activities

Borrowers are required to repay all or a portion of the payment subsidy received over the life of the loan when the title to the property transfers or the borrower is no longer living in the dwelling. Applicants must meet income eligibility for a direct loan. Please contact your local RD office to ask for additional detail about eligibility requirements.

FAMILY/HOUSEHOLD SIZE

1-4 Household Members 5-8 Household Members

ANNUAL INCOME

$53,200

$70,200

For more information on the program, please visit: http://bit.ly/344f2Li To access the Rural Home Loans application use the following link (click forms and resources tab): http://bit.ly/2zsIhJP or contact Nicole Roldan at 530-693-3162 or nicole.roldan@usda.gov  For general program questions contact 530-534-0112

HUD (US Department of Housing and Urban Development) – Resource LocatorProvides information and location tools for HUD resources including a national map of affordable housing opportunities through HUD, a HUD Office locator, and a housing locator for Elderly and Special Needs specific housing. To access any of these resources visit: https://resources.hud.gov/

Housing Authority of Butte County – Section 8 Waitlist CheckThe application period has concluded, applicants for either the Camp Fire waiting list or the general Section 8 waitlist can check their current position on the waitlist at the following link: http://bit.ly/2GTQhrs

Community Housing Improvement ProgramSelf Help Housing Program- Stonefox Development Phases Two and Three-  Under CHIP’s self-help program, families build their homes in groups of five to nine under the supervision of CHIP construction staff. Projects typically take about a year, and all homes must be finished before families move in. The available lots of Stonefox Phases two and three are located off Solano and Stonefox Streets on Clear Creek Street in Corning. House plans include 3, 4, and 5 bedroom models with no down payment, affordable monthly payments, and low fixed interest rates.

The eligibility criteria for this program include the following:

  • Each household must be able to dedicate at least 30 hours per week in labor/sweat equity towards building their own home. 
  • Each household must help other participating households within the development. Participants must possess a willingness to attend group meetings and to work cooperatively with other participants towards the common goal of homeownership and community. 
  • Income that falls at or below 80% of the Area Median Income for the area, (See specific income requirements below) and must also demonstrate repayment ability for monthly payments. The participant must have acceptable credit, and must plan to occupy the home as their primary residence.
  • The income limit is $47,900 for 1-4 person households and $63,250 for 5-8 person households. 

To add your name to the interest list or for further questions about the program, visit: http://bit.ly/2Hmiiax , email mmojica@chiphousing.org or call 530-891-6931 (Monday-Thursday from 8 am- 4:30 pm)

Home Matching/ Host Coordinating/Hotels

RV 4 Camp Fire Family- A Colorado-based nonprofit organization that connects donations of motorhomes, RVs, and trailers with families impacted by the Camp Fire in need of shelter. Families in need can complete an online form which details the particulars of their situation, and as motorhomes become available the group will link homes with appropriate families in need. Donated motorhomes/RVs/trailers must be in good working condition. It is requested that donors have a mechanic complete inspection and maintenance of their vehicle to ensure that it will be a home, not a burden to its new family. 

Motorhomes/RVs/trailers must also fit the following criteria:

  1. Holding tank must be emptied.
  2. Propane tanks must be full.
  3. Roof and window leaks must be repaired (not with a tarp).
  4. Tires replaced within the last 5 years and in good condition
  5. RV must have a new or working battery.

Additional eligibility criteria, and necessary documentation can be found online at: https://rv4campfirefamily.org/families. Family Intake Form: http://bit.ly/2Ge3U3x . This resource is officially an organization. As of 2019, RV4 Camp Fire Family has obtained their 501(C)3 nonprofit status. Please note, this organization is a Colorado based Nonprofit.

FEMA Temporary Housing Information- Information for FEMA applicants who have been contacted by FEMA regarding Manufactured Housing Units (MHUs) and FEMA Group SitesFederal, state, and local partners have collaborated to provide direct housing solutions, for up to 18 months, to individuals and families most severely impacted by the 2018 California wildfires. FEMA must be able to verify applicant’s identity, applicant’s necessary expenses and serious needs are directly caused by a declared disaster, proof of occupancy (renter) or ownership, and housing damage or loss must be verified by FEMA via onsite inspection. Once determined eligible for an MHU, a FEMA applicant will be contacted by FEMA to assess their interest in MHU assistance. To get information about FEMA Housing sites, including numbers of survivors assisted/housed, please visit: buttecountyrecovers.org/fema-group-site-information/

Explore Butte County- Local Hotel Availability Website- Look online for available hotel rooms in Butte County, view average price rates, and book stays at  Butte County Lodging: https://bit.ly/2TUQ7F2

Rebuilding & Housing Construction

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Rebuild Paradise Foundation- Offers insurance information about home insurance providers offering new policies on the Ridge and in the Camp Fire burn-scar area. Insurance information is updated quarterly, reflecting newly admitted policies from various providers. Insurance information can change daily, so it is still recommended to meet with individual insurance agents to review availability options for coverage on individual policies. Insurance provider information will also vary depending on policies for stick built homes and those for manufactured homes. Policy availability is subject to the determination of the insurance provider and the type of home (manufactured or stick built).  Information can be found online at: www.rebuildparadise.org/resources/

Rebuild Paradise Foundation- Residential Floor Plan Library- Offering free online access to existing residential home floor plans to homeowners who are rebuilding. Homeowners will be able to view the floor plans and it’s details. The residential floor plans have been donated by a design professional (architect, designer, or engineer) who created and owns the plan. Homeowners who choose to use one of the existing residential floor plans will be connected to the design professional who owns the plan. Both the homeowner and design professional will work together to adjust the floor plan to meet the unique needs of the property location such as soil type, topography, and lot size. For homeowners who are rebuilding a residential home in the Camp Fire footprint. There are no fees to access the floor plans. The cost of tailoring the floor plan to meet the needs of the property location will depend on the agreement made by the homeowner and the design professional during their first meeting. There are grants available to assist with the costs, please indicate interest when prompted to be notified of available grants. To view available floor plans visit: https://bit.ly/3bP3fUL. If you are interested in using a specific plan to rebuild, you will be asked to provide your information, the rebuild address, and if you are interested in applying for a grant. Homeowners who submit their information will be contacted by the design professional to schedule a meeting. For more information, please email info@rebuildparadise.org or see the FAQs at https://bit.ly/2SjWtidPlease Note: If you are a developer or real estate investor/ landlord, please reach out directly to the design professional and inquire about the use of these plans on multiple properties.

Rebuild Paradise Foundation- Missing Middle Grant- Offering grant funding for pre-construction expenses related to survey costs, architecture/engineering fees, and water related expenses for those building their home in the Camp Fire footprint. The Missing Middle Grant offers up to $5,000 in total reimbursement funding depending on certain eligibility criteria. 

  • A maximum of $2,000 for survey costs
  • A maximum of $2,000 for architecture/Engineering fees
  • Up to $1,000 for water related expenses

Grant funding is available to households building in the Camp Fire footprint who meet income criteria and additional application requirements. Applicants must have applied for or received their building permit on or after February 18, 2020 to be eligible.  At this time, the grant is not retro-active. Income Criteria is based on the gross income and the number of individuals in the household. See chart below: 

#Of persons in household

1

2

3

4

Maximum Income

$50,750

$58,000

$65,250

$72,500

Application is available online at: www.rebuildparadise.org/grants/. Please email completed application and required items to: info@rebuildparadise.org. For information about submission of application and required items in person, email info@rebuildparadise.org for further details.

Rebuild Paradise Foundation- Interactive Survey & Topographical Map- Provides an online mapping tool that includes ground contouring (topography), parcel information, and public survey data. Options available to view through the map are detailed below: 

  • Parcel Survey Status Layer: Provides a tool to view properties that have turned in their certificates of Survey with the Town of Paradise, and information about which survey company conducted each parcel survey.
  • Contour Lines: Provides a view of topography with 2ft counter intervals, providing data for architects/engineers/designers to utilize for elevation profiles in construction planning.
  • Special Permit Zones: Provides information about areas within the Town of Paradise that have special survey requirements. Parcels with any portion in a special permit zone may require additional survey before submitting for a building permit, further information can be obtained from the Building Resiliency Center in Paradise. 

Please Note: 

  • Search the map by address or APN
  • Clicking on individual parcels will bring up survey details
  • Utilizing the same surveyor as a neighbor or adjacent property that has already been surveyed may result in reduced surveying costs.
  • Architects, Engineers, Designers, or Builders may be able to utilize the 2ft contour map layer to help develop foundation plans. 

Map available online at: www.rebuildparadise.org/mapping/. Concerns regarding the accuracy of mapping can be addressed by email to: info@rebuildparadise.org

Town of Paradise- Rebuild Advocates–  **COVID-19 Update-The Building Resiliency Center is open by appointment only; no walk-ins, you must call first to schedule an appointment. At appointments, please only bring those necessary for your task. To schedule an appointment, call 530-872-6291 x429 or ext. 430. For building or septic questions, please call 530-872-6291 x411 or email at rebuildquestions@townofparadise.com. ** Offering rebuild planning assistance to Camp Fire survivors, Butte County residents, and anyone interested in rebuilding a home within the Camp Fire burn scar. Rebuild advocates may help survivors and residents overcome challenges (such as with insurance, FEMA appeals, SBA, etc.), by identifying funding sources, creating a budget, finding a desirable floor plan, providing a list of vetted contractors, and providing general planning assistance throughout the entire rebuild process. This program is free and available to all individuals (ages 18 and older, special programs may be available to adults age 65 and older) interested in (re)building a home within the Camp Fire burn scar. This includes renters who are interested in building a home. Individuals may call 530-872-6291 ext. 429 or ext. 430 to schedule an appointment. Appointments are preferred, but walk-ins may be accepted. Each appointment may last up to an hour. Services are now offered at the Building Resiliency Center (otherwise known as the Brick), located at 6295 Skyway. Hours: Open Monday-Friday: 8am-5pm. The Building Resiliency Center (BRC) is located at 6295 Skyway.

Rebuild Advocates Mike Shafer and Jon Haine discuss all they can do to  assist the rebuilding process in the video below: 

Today we are here with Kyla Awalt, Facilities Coordinator at the Building Resiliency Center, speaking with two Rebuild Advocates, Mike Shafer and Jon Haine, about all they can do to help make the rebuild process easier. Come visit them at 6295 Skyway or call and set up an appointment at 530-872-6291 x 411 today!

Posted by Town of Paradise on Wednesday, February 5, 2020

Money Management International- Project Porchlight (AKA HUD Housing Advisors)-Please note: this program does NOT provide any form of Financial Assistance. Project Porchlight is a program providing financial counseling, housing counseling, guidance through insurance claims processes, and financial recovery planning for disaster survivors. Counselors can assist survivors in creating a plan to reach certain recovery goals, including a housing plan. This program is available to survivors of the 2018 Camp Fire. To enroll in this program, Camp Fire Survivors must schedule an appointment by calling 877-833-1746 or submit a request online at the following link: http://bit.ly/2VUfsAl

Town of Paradise – Owner-Occupied Housing Rehabilitation Loan- Offering a deferred (no monthly payments), low-interest loan to eligible homeowners for housing rehabilitation. Housing repairs can include reconstruction of a home damaged or destroyed by the Camp Fire. Repairs can be used to correct any unsafe or unsanitary conditions, and eliminate code violations. Homeowners eligible for the program must meet income limits, and have owned their home prior to the Camp Fire. The home itself must be on property within Paradise Town limits, be valued under $339,150 after reconstruction/rehabilitation, and be able to pass all State and local codes and ordinances given a per-unit subsidy limit. To apply to this program, an application form must be completed and either mailed or dropped off to the Town of Paradise, 5555 Skyway, Paradise, CA 95969. Application found online here: bit.ly/ToPoHrL

Income Limits for Owner-Occupied Housing Rehabilitation Loan- Income limits will depend on the number of people in the household. For more information, call the Town of Paradise Housing Services at 530-872-6291 ext 122 (Hours: M-F 9am-5pm)

2019 Income Limits:

 

1 person

2 People

3 People

4   People

5 People

6 People

7 People

8   People

 

37,250

42,600

47,900

53,200

57,500

61,750

66,000

70,250

Makeitparadise.org – Homeowner Checklist- Provides a checklist of necessary steps for those rebuilding their home in Paradise. The checklist is available online and is downloadable for print. Visit : https://makeitparadise.org/rebuild

Butte County – Rebuild Incentive Grant- The rebuild incentive grant can be applied for when property owners submit a building permit with Butte County (unincorporated areas). The grant is on a first-applied, first-granted basis. PLEASE NOTE: The grant application should be automatically included in the County permit process, if the grant application is NOT included within permit application, applicants are encouraged to ask directly for it. The grant is applied as a refund for permit fees (see limitations below). This process will vary for those submitting building permits within the Town of Paradise. The current status of incentives granted are as follows:

  • North Valley Community Foundation- The grant is a reimbursement for 50 % of eligible building permit fees up to $3,500.  136 applicants being served. $230,983 being applied to building permits.
  • Golden State Finance Authority-The  grant is a reimbursement of 100% of building permit fees for Veterans. 36 applicants being served. $105,693 being applied to building permits. 

USDA – Home Repair Program- Providing loan and grant options to rural homeowners in need of financial assistance for home repair. Eligible applicants must own and live in their home, have a home in a designated rural community (Paradise is eligible), and meet income limits. 

  • Loan Information – Loans can be up to $40,000, 20 year term, and have a 1% interest rate
  • Grant Information – Only available to homeowners age 62+ who cannot repay a loan. Loan can be up to $10,000.
  • Income Requirements – Your income must be below these limits (in Butte County) to be eligible for a loan or grant. 

General Eligibility:

FAMILY/HOUSEHOLD SIZE

1-4 Person Family 5-8 Person Family
ANNUAL INCOME $33,250

$43,900

Grant-Specific Eligibility

Household Size

1 Person

2- Person

3-Person 

4-Person 

5-Person

6-Person

7-Person

8-Person

Annual Income

$14,000

$15,950

$17,950

$19,950

$21,550

$23,150

$24,750

$26,350

For more information on the program, please visit: http://bit.ly/2SXU5wu. To request an application for this program, please contact local USDA Representative Nicole Roldan-Leben at 530-693-3162 or by email at nicole.roldan@usda.gov

Valley Contractors Exchange Offers information and resources for contractors, including building code, labor law, and networking resources. Helping contractors navigate the rebuilding regulations process. Contractors can call 530-343-1981, Mon-Friday 8am-5pm. VCE has also put together, in collaboration with the Town of Paradise, a building permit checklist for materials needed before submitting building permits for any rebuild project. Resource information is available online at vceonline.com. The building permit list can be found online here: http://bit.ly/2TVR277

Camp Fire Zone Project- Zone groups have been created to help aid in the rebuilding of the ridge community. Each zone (corresponding with evacuation zones) has an associated Facebook Page for the sharing of common goals, ideas, and information sharing. These groups result in a unified neighborhood voice, communicating through a Zone Captain, to get answers from the public . Individuals meet/share regularly to communicate questions, concerns, and their specific needs within their smaller community. Captains then report back to community leaders and town council with input and requests. Those within a zone that know another/family within their zone, are encouraged to reach out to link all in their zone to strengthen the community voice. http://bit.ly/2LwX5iD

Tree Removal Programs 

Please note that all tree removal programs have specific criteria for eligible trees to be removed based on their location and proximity to public right of ways. Many programs will also require an ROE be signed by participating land/property owners, allowing trees to be removed from their property by program workers.

New Option Available for Property Owners to Demonstrate Compliance with the Mandatory Hazard Tree Removal ProgramPrivate Tree Program – Arborist’s/Forester’s Certification Form- If a private property owner has decided to participate in the Private Tree Program, another option is NOW available for compliance. The Butte County Board of Supervisors approved permitting residents to demonstrate compliance in the Private Tree Program through the execution of an Arborist’s/Forester’s Certification Form verifying the removal of Hazard Trees from a parcel. Private property owners may use this option if the owner has already had their Hazard Trees removed or is planning to do it themselves. The Arborist or Forester who has done or will do the inspection can certify the Hazard Trees have been removed from the property by signing the Arborist’s/Forester’s Certification Form.  The private property owner can submit the completed form in accordance with the instructions listed at the bottom of the form. Once the form has been received and the credentials of the Arborist or Forester have been verified, the parcel will be recognized to be compliant with the Mandatory Hazard Tree Removal Program.This option is currently only available for private property owners located in the unincorporated area of Butte County. The Town of Paradise will be considering a similar option for private property owners within the Town’s jurisdiction.There are very specific credentials required by the Arborist or Forester to be able to verify and certify the Hazard Trees have been removed. Arborists must be ISA Certified with a Tree Risk Assessment Qualification (TRAQ). The Registered Professional Forester must be qualified pursuant to California Public Resources Code Section 752. Verify if an Arborist currently holds an ISA Credential. Verify if a Forester is registered.

If you have any questions, please contact the Hazard Tree Removal Call Center at 530-552-3030.

Submit Inspection Access Forms:

  • Return via Mail- ATTN: Tree Removal Processing Center, 205 Mira Loma Dr. Ste 50, Oroville CA 95965
  • Return in Person- Building Resiliency Center, 6295 Skyway Road, Paradise. Monday – Friday, 8:00 a.m. to 5:00 p.m. ** COVID-19 Update: The Building Resiliency Center is open by appointment only; no walk-ins, you must call first to schedule an appointment. At appointments, please only bring those necessary for your task. To schedule an appointment, call 530-872-6291 x411**
  • E-mail to: TreeROE@buttecounty.net  (Please note: Tree ROE Forms and Inspection Access Forms must be initialed by hand)

  • Private Tree Program Information Line: 530.552.3030

Letters Sent to Property Owners- Information packets were sent to property owners who may have hazard trees rooted on their property that could impact the public right-of-way. The packets included a letter explaining the requirement to remove hazard trees, a copy of the Tree ROE, and a copy of the Private Program Inspection Access Form.

Town of Paradise + Butte County – Tree Removal on Private Property-  Inspection Access Form available online here: http://bit.ly/369L4Tr. The tree removal programs for hazardous trees on private property that pose a danger of falling onto a public right-of-way or other public improved facility is in development. Property owners will have a choice of enrolling in the Government Tree Program or the Private Tree Program for the removal of hazardous trees. Those with hazardous trees on private property that pose a danger of falling onto a public right-of-way or other public improved facility MUST enroll in one of the two programs to ensure all hazardous trees are removed. See information below about the Private Property Tree Removal Map. TREE ROE Information Line: 530-552-3030

Option I. The Government Tree Program is available at no out-of-pocket cost to property owners who complete and sign a Tree Right-of-Entry (ROE) form to allow access to private property for tree removal. Property owners must submit the Tree ROE form by close of business on February 21,2020 to participate in the Government Tree Program. ROE form available online here: bit.ly/2TREMgovP

Return via Mail:

  • ATTN: Tree Removal ROE Processing Center, 205 Mira Loma Dr. Ste 50. Oroville CA 95965

Return in Person:

  • The Building Resiliency Center (BRC) is open M-F: 8am-5pm at 6295 Skyway, Paradise ** COVID-19 Update: The Building Resiliency Center is open by appointment only; no walk-ins, you must call first to schedule an appointment. At appointments, please only bring those necessary for your task. To schedule an appointment, call 530-872-6291 x411.

E-mail to:

  • TreeROE@buttecounty.net

Option II. Property owners who choose not to participate in the Government Tree Program for hazard trees must remove their own hazard trees in order to comply with Town and County ordinances. An inspection will be conducted to confirm all hazard trees that pose a threat to fall onto the public right-of-way are removed. Property owners should complete the Private Tree Program Inspection Access Form if you plan to remove hazard trees yourself or if you already removed the hazard trees. The deadline to submit the Inspection Access Form is also close of business on February 21, 2020. Inspection Access Form available online here: http://bit.ly/369L4Tr

Return via Mail:

  • ATTN: Tree Removal ROE Processing Center, 205 Mira Loma Dr. Ste 50, Oroville CA 95965

Return in Person:

  • The Building Resiliency Center (BRC) is open M-F: 8am-5pm at 6295 Skyway, Paradise **COVID-19 Update: The Building Resiliency Center is open by appointment only; no walk-ins, you must call first to schedule an appointment. At appointments, please only bring those necessary for your task. To schedule an appointment, call 530-872-6291 x411**

In some cases, property owners may have already removed some or all Hazard Trees on their property. Property owners must still enroll in one of the programs so removal of the trees may be confirmed by the Town or County. For complete information regarding tree removal options for the Town of Paradise and through the County of Butte, please visit: buttecountyrecovers.org/private-property-tree-removal

Private Property Tree Removal Map- To view information on the tree removal programs, including eligible properties and status updates. Access the map here: bit.ly/2tLZJKd. The map is broken down into parcel status, detailing parcels in the following categories:

  • Enrollment in a Hazard Tree Removal Program required
  • Private Program: Stage 1: Inspection Form Received
  • Private Program: Stage 2: Final Sign Off
  • State Program: Stage 1. ROE Received
  • State Program. Stage 2: Assessment
  • State Program. Stage 3: Tree Felling
  • State Program. Stage 4: Final Sign Off

The map also lists the number of parcels enrolled in the State Program and the number enrolled in the Private Program. TREE ROE Information Line: 530-552-3030

Relocation & Moving

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Resources to help Camp Fire Survivors relocate or assist those who have already relocated navigate new community resources and opportunities.

HUD (US Department of Housing and Urban Development) – Resource Locator- Provides information and location tools for HUD resources including a national map of affordable housing opportunities through HUD, a HUD Office locator, and a housing locator for Elderly and Special Needs specific housing.To access any of these resources visit: https://resources.hud.gov/

Camp Fire Relocation Facebook- Facebook groups to help survivors from the California Wildfires find areas across the state and across the country that will fit their needs and to help facilitate the transition to their new location. Please see table below for various area relocation groups: https://bit.ly/2GA8r1B

California Relocation:

Location: Group Name Shortlink
East Bay/Bay Area: East Bay Adopt a Butte County Family Survivor https://bit.ly/2GB7aY9
Bay Area/San Jose: Paradise (camp) Fire support San Jose Bay area https://bit.ly/2viRlyG
El Dorado County: Paradise Adopt A Camp Fire Family El Dorado County https://bit.ly/2vjDZCc
Fresno: Paradise Fire Adopt a Family Fresno https://bit.ly/2PmEmW9
Los Banos/Merced County: CA-Paradise (Camp) Fire Adopt a Family Los Banos Merced County https://bit.ly/2GACLcj
Reno, NV/Tahoe, CA: RenoTahoe CampFire Support https://bit.ly/2XB1PWa
Redding/Shasta County: Camp Fire Survivors Staying in Redding/Shasta County https://bit.ly/2GD0b0V
Sacramento/Yolo County: Sacramento/Yolo Support for Camp Fire Survivors https://bit.ly/2ViwOJd
Santa Cruz/Monterey Bay: Camp (Paradise) Fire Support -Santa Cruz and Monterey https://bit.ly/2Xz8hx4
Gridley: Gridley #Campfire Relief Group http://bit.ly/2YhHA0l
Orland: Orland Camp Fire Resources http://bit.ly/31pIdaz
Red Bluff: Red Bluff Camp Fire Connections http://bit.ly/2Rc8l45

Outside of California Relocation:

Location: Group Name Shortlink
Arizona: Arizona support group for Butte Co. /Paradise Camp Fire Survivors https://bit.ly/2Ds4zO1
Arizona: Campfire survivors Arizona https://bit.ly/2GAeX8z
Colorado: Butte County Strong in Colorado https://bit.ly/2PnDYXg
Idaho: Idaho Camp Fire Survivors Support https://bit.ly/2IBKIjB
Oregon: Oregon Assistance for CA Campfire Victims https://bit.ly/2XALtNr
Central Oregon: Paradise Campfire Support of Central Oregon (Bend, La Pine, Redmond) https://bit.ly/2VgdkFf
Southern Oregon: Southern Oregon Camp Fire Support Group http://bit.ly/2W0JEw8
Utah: Utah Camp Fire Relocation Support Group https://bit.ly/2XwjXRa
Washington: WA State Support Paradise Fire Adopt a Family Group https://bit.ly/2XGbwmD

AreaVibes Location Search-Provides a free search engine of any area within the United States. AreaVibe shows users a ‘Livability Score’ for various locations. The Livability Score is designed to help users determine the best places to live based on 7 different criteria, including nearby amenities, cost of living, crime rates, education, employment, housing and weather. A total Livability Score is then calculated out of 100 for any area across America. Users can filter the best places to live with the criteria they select in the search. Link: https://www.areavibes.com/

U-Pack moving cost calculator- U-Pack offers a free Moving Estimate Calculator for relocating. Estimates are based on two equipment options, moving trailers and ‘ReloCube’ or moving containers. U-Pack estimate offers option to book moving assistance and determines fees based upon the users needs for transportation, loading, and unloading assistance. Link:https://www.upack.com/moving-quotes/quote.asp

Miscellaneous Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

North Valley Community Foundation- Paradise Ridge Community Land Group Fund- Providing a way for land within the Camp Fire burn scar area to be donated for affordable housing or other public use. Donated land will be used to build affordable housing, future parks, school additions, evacuation routes, public safety or safety easement. Property that is not a good fit for affordable housing or for public good will be used to fund the group’s work. Please note: the Paradise Ridge Community Land Group Fund is advised by the Community Housing Improvement Program, Habitat for Humanity of Butte County, and Rebuild Paradise Foundation. Both land and cash donations are accepted, and all donations are tax deductible. Individuals interested in donating may contact Loretta Weber at (530) 891-6931 ext.224 or at LWeber@chiphousing.org

IRS, Disaster Assistance and Emergency Relief- Disaster Resource Guide for Individuals and Businesses-  IRS Disaster Resource Guide: Provides information to individuals and businesses affected by a federally declared disaster and the assistance available to disaster survivors. The guide offers guidance with claiming unreimbursed casualty losses on property that was damaged or destroyed. Disaster Resource Guide – Available online at bit.ly/2vXFpGsIRS Hotline: Offers assistance over the phone to provide explanations on filing related to disaster.  Individuals and businesses seeking tax-related assistance that were impacted by a federally declared disaster. IRS Hotline – 1-800-829-1040 (Mon-Fri).

Butte County Fire Safe Council- Chipper Program- Offering no-cost Chipper Program service for rural residents within the Camp Fire footprint (within communities of Berry Creek, Concow/Yankee Hill, Feather Falls, Forbestown, Forest Ranch, and Paradise and the Upper Ridge) that would like to reduce fire hazards on their property. The Chipper Program plans to continue operation until May 15th 2020. Before service residents must properly stack rows of foliage to allow for chipping services:

  • Stack cut brush and limbs in a row within five feet of the road or driveway edge. Stack with the ends facing toward the road or driveway
  • Rows should be stacked no more than four feet high
  • Mud, rocks, roots, and rootballs must be removed from the rows. Chipping will not occur in stacks with any rocks, mud, or roots within them.
  • Keep poison oak out of the rows.
  • Place the rows where a truck can easily access them; no off-road locations allowed. Rows should be placed alongside the road.
  • Please note that chipped material will be broadcast in the area, not hauled away.
  • The Chipper Program does not provide chipping for orchard material or timber harvest material.
  • Limbs up to eight inches and not more than 10 feet in length may be chipped. 

Call the Butte County Fire Safe Council at 530-877-0984 to request Chipper Program service. For more information or to apply for the online Chipper Program application, visit: http://www.buttefiresafe.net

Vehicles/RVs - Camping & Overnight Parking

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Ordinances and Regulations

Butte County – Information on Allowable Temporary Dwelling Units- Information about the types of temporary dwelling units allowed, and where they are permitted to be located within the unincorporated properties in Butte County. This information is summarized at: http://bit.ly/2FzFX6b For more information about temporary housing requirements as a result of the Camp Fire, please call Butte County Development Services at 530-552-3701 (available Monday -Friday from 8 am-5 pm). Permitting information can be obtained from Butte County Development Services Temporary Housing: Up to two temporary dwellings allowed.

  • Recreational Vehicles: A temporary administrative permit and full hook-ups to water, sewage, and electricity are now required for those living in recreational vehicles on their property. 
  • Temporary dwellings (Tiny Homes or Mobile/Manufactured Homes) with water, sewage disposal or electricity hook-ups shall be allowed with temporary administrative permit and subject to applicable requirements.
  • Temporary Recreational Vehicle Park: Residential uses of recreational vehicles must meet standards established by the County ordinance.

Allowable Zoning:

  • RBP – Research and Business Park
  • PD – Planned Development
  • P – Public and Commercial and Industrial
  • Religious or Community Facility Parking Lots
  • Agriculture Zone – Parcels that are located within a city or town sphere of influence, are 20 acres or larger and are classified as “grazing or other lands”.
  • RR (Rural Residential) and FR (Foothill Residential) – Parcels of 5 acres or larger, no more than 2 RVs per acre.

 Minimum Parcel Size- If not specified above, the minimum parcel size for eligibility to locate a Temporary Recreational Vehicle Park or basecamp feature is two (2) acres. Contact Butte County Development Services for permitting information.

Butte County – Chico Temporary Housing Ordinance- Information on new housing ordinance for the city of Chico. Those interested in viewing the full ordinance can visit: http://bit.ly/2Ky5Ucp City of Chico can be contacted by phone Monday-Friday from 8am-5pm at 530-896-7200. Key information from this new ordinance:

  • Permit issued under ordinance will be for a minimum of 3 years and a maximum of 5 years.
  • Permit will allow manufactured/modular homes, modular structures or recreational vehicles.
  • Permits may be issued for locations on non-residential zoned parcels or approved for assembly use or other alternate zone deemed appropriate.

Butte County – Oroville Temporary Housing Ordinance- Information on new housing ordinance for the city of Oroville. Those interested in viewing the ordinance in full can visit: http://bit.ly/2v2Fjti . Oroville City Council can be contacted by phone Monday-Friday from 9am-5pm at 530-538-2535. Key information from this new ordinance:

  • Initial Use – Occupancy of a recreational vehicle on any residential lot shall be allowed with temporary city approval or permit.
  • RV must have temporary septic capacity and be serviced through routine pumping or dump station use.
  • RV must be appropriately connected to approved source of electricity.
  • Standards for Fire-affected sites:
  • RV use shall only be permitted on lots with a legally established damaged or destroyed residence.
  • No RV use shall be allowed on a lot until the site is approved for reconstruction by the city, CalOES or FEMA.

Resources

Magalia Community Church- Benevolent Fund Assistance- Propane- ** COVID-19 Update Magalia Community Church remains open for Camp Fire survivors to receive food. Survivors may receive food Tuesday, Wednesday, Thursday and Saturday from 11am to 3pm. Due to COVID-19, distribution will be offered through a drive thru. Please note: at this time clothing, household and furniture distribution will not be available. Distribution days will only provide food.** Offering propane for Camp Fire Survivors. Households can receive up to 1 RV size propane tank of propane every 6 months. Program is for Camp Fire Survivors, must provide photo ID and proof of Burn Scar address in either Paradise, Magalia or Concow/Yankee Hill. One Benevolent Fund Assistance propane voucher per household every 6 months. To access propane, survivors must go to the church office at 13700 Old Skyway, Magalia, CA 95954 during normal business hours: Tuesday, Wednesday, Thursday, or Saturday from 11am-3pm and fill out the required Benevolent Fund paperwork. MCC can be reached by phone during their normal business hours at 530-877-7963

BadRap – Keep ‘Em Home Program/Reduced Bus Cost Program-Offering a limited number of converted buses to Camp Fire survivors with dogs in their family that are unable to find housing that will accommodate their pets. Buses are converted for living, and are valued at $15 K, but are being offered at whatever price the survivor is able to pay. Matches will be made based on need, not the best offer. BadRap will consider sweat equity and work-exchange arrangements with those who have skills and time to do conversion work on one or more vans. To apply for a van, fill out the application online at :http://bit.ly/2VojT4x

RV4 Camp Fire Family- A Colorado-based nonprofit organization that connects donations of motorhomes, RVs, and trailers with families impacted by the Camp Fire in need of shelter. Families in need can complete an online form which details the particulars of their situation, and as motorhomes become available the group will link homes with appropriate families in need. Additional eligibility criteria, and necessary documentation can be found online at: https://rv4campfirefamily.org/families Donated motorhomes/RVs/trailers must be in good working condition. It is requested that donors have a mechanic complete inspection and maintenance of their vehicle to ensure that it will be a home, not a burden to its new family.  Motorhomes/RVs/trailers must also fit the following criteria:

  1. Holding tank must be emptied.
  2. Propane tanks must be full
  3. Roof and window leaks must be repaired (not with a tarp).
  4. Tires replaced within the last 5 years and in good condition
  5. RV must have a new or working battery.

The group also keeps track of RV parks in the area, although parks listed on the group’s page are not guaranteed to have space available.  Family Intake Form: http://bit.ly/2Ge3U3x

Adopt a Family Trailer InfoOffers information sharing about trailer living, including maintenance advice, where to park, and other tips. This group often also posts about space availability at various parks in California, as well as discussion of the communities at parks. A potential tool for those new to trailer living to learn from those with experience and build community. Link to group: http://bit.ly/2w1OkDi

Lodging Availability

Please note that the availability of RV/Trailer space at sites listed below changes frequently. Availability is not guaranteed, if you are in need of an RV or trailer space, please follow up with sites individually by phone and email (if available) to confirm space availability for your specific situation. 

HipCamp- Offering a web service to connect those with camping space with those in need of shelter space. Online here: https://bit.ly/2rveOuP

Shasta-Cascade Wonderland Association – UpState CA– Offering a web-based travel site with RV Park information for RV and trailer parks in Northern California. By selecting the ‘Stay’ tab online, and selecting ‘RV and Campgrounds’ on the dropdown for available types of lodging, information is available on the different RV parks within the North State, including space availability, utilities available, and booking information. Website: http://bit.ly/2Qi1d5m

RV/Motorhome Park Information:

NAME

ADDRESS

PHONE/EMAIL

WEBSITE

PLEASE NOTE:

Rancheria RV Park

15565 Black Angus Lane Hat Creek, CA 96040

530-335-7418

http://bit.ly/2HElMFO 

 

Little Bear RV Park

102 Little Bear Road, Blairsden – Graeagle, CA 96103

530-836-2774

http://bit.ly/2Pb0l3k 

 

Sacramento River RV Park

6596 Riverland Drive, Redding, CA 960026

530-365-6402

info@sacramentoriverrvresort.com 

http://bit.ly/2ufoRJi 

Those interested in weekly spaces will be given full hookups but no wifi.

Inn Town Campground

9 Kidder Ct, Nevada City, CA 95959

530-265-9900

Info@InnTownCampground.com 

http://bit.ly/2HHxzDk 

Inn Town Campground does not offer long term stay. Maximum stay for RVs is 14 days.

North Shore Campground

541 Catfish Beach Road, Chester, CA 96020

530-258-2838

info@northshorecampground.com 

http://bit.ly/37Qhoyl 

Closed for the season and will reopen May 1st, 2020. Phone reservations begin January 2nd, 2020. Online Reservations will begin on March 1st, 2020. 

The Outpost Restaurant and Bar

7589 Humboldt Road, Butte Meadows, CA 95942

530-873-3050

http://bit.ly/2Vb4Cb0 

 

Quail Ridge RV Park

12468 La Porte Road, Clipper Mills, CA 95930

Park Office: 530-675-9313

Pamela: 

775-247-8668

http://bit.ly/3bRnGAO 

Offering permanent, month-to-month, weekly and daily rentals.

Yosemite Pines RV Park

20450 Old Highway 120, Groveland, CA 95321

209-962-7690

http://bit.ly/3bYZBs2 

 

Golden River One RV Park

751 Oro Dam Blvd W, Oroville, CA 95965

530-533-8679

   

River Reflections RV Resort and Campground

River Reflections RV Resort & Campground

4360 Pacific Heights Road

Oroville, CA 95965

530-533-1995

http://bit.ly/3bSTB3P 

 

RIffles RV Campground 

4488 Pacific Heights Rd, Oroville.CA 95965

530-570-8221

   

Almond Tree RV Park

3124 Esplanade, Chico, CA 95973

530-899-1271

http://bit.ly/2SJ1KAq 

Maximum stay is two weeks

Susanville Village RV Park

3075 Johnstonville Road

Susanville, CA 96130

877-686-7878

GuestServices@SusanvilleRVPark.com 

http://bit.ly/37JGqPp 

 

Pioneer RV Park

1326 Pioneer Road, Quincy, CA 95971

530-283-0769

info@pioneerrvpark.com 

http://bit.ly/32eN9Qi 

 

MT. Lassen / Shingletown KOA

7749 KOA Road Shingletown, CA 96088

Reserve: 530-474-3133

Info: 530-474-3133

http://bit.ly/3bTf7FP 

Closed for the season. Will reopen April 1 – November 30

North Sacramento Mobile Home Park

902 Del Paso Boulevard, Sacramento, CA 95815

916-922-4429

 

Only for individuals 55 years of age and older

Yreka RV Park

767 Montague Road, Yreka, CA 96097

530-841-0100

http://bit.ly/32qArOF 

Daily/weekly applicants must fill out a reservation inquiry on the Yreka RV Park website. Monthly applicants must fill out a separate application on the website 

River’s Edge RV Park

25 Gilmore Road, Red Bluff, California, CA 96080 

530-385-0134

http://bit.ly/2VdPnxQ 

2006 or Newer RV preferred. Older RV may be accepted with approved photos proving good condition. 

Campers Inn RV Park

2501 County Road 88, Dunnigan, CA 95937

530-724-3350

 

RV’s must be in good/working condition.

 

Campers Inn RV Park isn’t a family park. Most residents are seniors and trade workers. This may not be an appropriate referral for those with children. 

Driftwood RV Park

24630 Tehama Vina Road, Los Molinos, CA 96055

530-200-0225

 

Location does not offer long term stay.

 

Campers / RV or Truck Dumping

River Reflections RV, Park and Campground- RV’s, trucks or Campers can dump for $10.00. Pay at the Office, the office personnel will indicate the dump site. Located right off on Pacific Heights Road off Highway 70. Location: 4360 Pacific Heights Road, Oroville  Phone: 530-533-1995

Loafer Creek- RV’s, Trucks or Campers can dump for $8.00 It is on the SE side of Lake Oroville. – PAY at the entrance station. Instructions to locate: Go North on Hwy 162 then turn left on Loafer Creek Rd, then go about a ½ mile, the dump is on the right side off Loafer Creek Rd. Location: Loafer Creek Rd, off Hwy 162, Oroville Phone: 530-538-2217 

Repopulation & Re-Entry to Property

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

CalFire- Camp Fire Structure Damage and Status Map – Provides information regarding field damage inspection. The icons on the map indicate the current known status of the structure. If a structure is not identified by an icon, it has not yet been identified. Addresses may be entered into the search bar to find a specific location. https://bit.ly/2FgLqSw

CalFire- Camp Fire Interactive Online Evacuation/Repopulation Map – Provides a map of evacuation zones and area of the Camp Fire, including address search capabilities. This map will not reflect active evacuations, but rather the evacuation zones involved in the Camp Fire. Map available online at: http://bit.ly/32nLGF

Butte County Permit Center- Available online, in person, or over the phone. Permit information for Butte County. http://www.buttecounty.net/dds/etrakit or by phone at  530-552-3700 Located at Development Services, 7 County Center Drive, Oroville . Hours: Monday-Tuesday from 8am-4pm, Wednesday 8am-3pm, Thursday 8am-4pm, and Friday 8am-4pm.

Butte County Recovers – Safety Information- Official information regarding safety recommendations for those living or returning to the burn-scar area can be found online at : buttecountyrecovers.org/safety This includes information on well water sampling and testing, re-entry health and safety information, potential flooding and mud debris flows, as well as how to sign-up for emergency notifications.  

Government Resources FOR SAFETY TESTING AND SAFETY INFORMATION

  • California Air Resources Board – 800-242-4450
  • Butte County Air Quality Management – 530-332-9400
  • California Department of Public Health – 916-558-1784
  • California Office of Emergency Services- 916-845-8200
  • Center for Disease Control and Prevention – 800-232-4636
  • CalRecycle – 916-341-6300
  • California Environmental Protection Agency – 916-323-2514
  • United States Environmental Protection Agency – 866-372-9378

Road Information & Road Closures

BUTTE/GLENN COUNTY ROAD CLOSURES AND CONDITIONS 

General Advisory For Flooded Roadways with no posted signage:

  • Glenn County: For flooded roads with no closed signage in GLENN County, please call the Glenn County OES (for Glenn County Roads) at 530-934-6441.
  • Butte County: For flooded roads with no closed signage in BUTTE County, please call the Butte County Sheriff at 530.538.7322. 

HIGHWAY ROAD CLOSURES- FOR ALL CURRENT AND MOST RECENT GO TO CHP and CalTrans SITES 

Always check http://quickmap.dot.ca.gov and call 1 (800) 427-ROAD before traveling

Property Clean Up

  1. Call the County Debris Removal/ Right-of-Entry Hotline: 530-552-3155, available M-Sat 8am-5pm. Butte County Environmental Health can also be reached at Phone: 530-552-3880 (TTY: 530-538-6588).
  2. Send an email inquiry to roe@buttecounty.net
  3.  Visit in person the ROE Center at 202 Mira Loma, Oroville, Mon-Fri 8am-5pm.
  4.  Visit https://buttecountyrecovers.org/debrisremoval for information on Butte County’s debris removal process. Frequently asked questions and answers can be found through this link: https://bit.ly/2FCzUiY

Butte County Environmental Health– The Debris Removal ROE/FSO Center closed permanently on December 30th, 2019. For questions regarding debris removal right of entry and final sign-off questions can be directed to Butte County Environmental Health. Located at 202 Mira Loma Drive, Oroville 95965. Hours: Monday-Friday from 8am-5pm. Phone: 530-552-3880 TTY: 530-538-6588

Visit https://buttecountyrecovers.org/debrisremoval for information on Butte County’s debris removal process. 

Frequently asked questions and answers can be found through this link: https://bit.ly/2FCzUiY

Camp Fire Debris Cleanup Map – Online map created in partnership between Butte County, CalRecycle, Cal OES, and the Town of Paradise. Link: http://bit.ly/2VNULb This map indicates properties in the burn area under the following labels:

  • ROE Received
  • Site Assessment Complete
  • Asbestos Complete
  • Debris Removal Completed
  • Soil Sampling Completed
  • Erosion Control Completed
  • Phase 2 Complete 

CalFire – Property Damage Map- https://tinyurl.com/campfirestructuremap – An interactive map to view property damage. 

Warner Enterprises- Offering free disposal of green waste to individuals or homeowners. Green waste is organic biodegradable waste such as yard or garden trimmings, branches, and dead plants.  This resource is intended for homeowners who are rebuilding in the Camp Fire burn scar, but Warner Enterprises will not refuse service to individuals in other areas of Butte County as long as they are disposing of their own personal green waste that meets the eligibility criteria.  Green waste must meet the following criteria to be accepted for disposal:

  • Must be from the individual or homeowner’s own property. 
  • Must be clean (does not contain rocks, dirt, brick, or trash)
  • Must be 15 inches in diameter or less
  • Boles of trees must be at least 4 ft long

Firewood rounds, commercial green waste (from a business), and any other green waste that does meet the eligibility criteria will NOT be accepted. Individuals who are interested in disposing of their green waste are encouraged to call Gary Warner at (530)941-4655.  This will ensure that there will be staff available on site to accept and dispose of the green waste. Hours: M-F: 8am-4pm. Located at: 14096 Lakeridge Circle, Magalia CA. Please Note: This resource is temporary and subject to change based on the need of this service by the community. Commercial green waste may be accepted, but for a fee which will be determined by Warner Enterprises.

Butte County Fire Safe Council- Chipper Program- **COVID-19 Update- Butte County Fire Safe Council office is closed to the public due to COVID-19. Staff is working remote and available to respond to phone calls/voicemails.** Offering no-cost Chipper Program service for rural residents within the Camp Fire footprint (within communities of Berry Creek, Concow/Yankee Hill, Feather Falls, Forbestown, Forest Ranch, and Paradise and the Upper Ridge) that would like to reduce fire hazards on their property. The Chipper Program plans to continue operation until May 15th 2020. Before service residents must properly stack rows of foliage to allow for chipping services:

  • Stack cut brush and limbs in a row within five feet of the road or driveway edge. Stack with the ends facing toward the road or driveway
  • Rows should be stacked no more than four feet high
  • Mud, rocks, roots, and rootballs must be removed from the rows. Chipping will not occur in stacks with any rocks, mud, or roots within them.
  • Keep poison oak out of the rows.
  • Place the rows where a truck can easily access them; no off-road locations allowed. Rows should be placed alongside the road.
  • Please note that chipped material will be broadcast in the area, not hauled away.
  • The Chipper Program does not provide chipping for orchard material or timber harvest material.
  • Limbs up to eight inches and not more than 10 feet in length may be chipped. 

Call the Butte County Fire Safe Council at 530-877-0984 to request Chipper Program service. For more information or to apply for the online Chipper Program application, visit: http://www.buttefiresafe.net

Camp Fire Response – Hazardous Waste Phase Map- A map showing parcels assessed for hazardous waste.Link:http://bit.ly/2IUe36R

Butte County Standing Structures Vendor List- The following vendors may assist homeowners and business owners with standing structures to assess and text for exposure to fire impacted property. This is NOT a list for fire debris removal.  Vendor List can be found here: https://bit.ly/2QQJd5D 

Utilities

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

PG&E

The following section contains information for those interested in restoring services to their property, have questions about their PG&E account, or who have questions regarding specific programs related to debris removal and construction. This section does not include program information related to legal issues or financial recovery services. 

PG&E Customer Service Line/General Questions (for general service questions that are not rebuild specific) : 1-800-743-5000

PG&E Building and Renovations Service Line (for temporary rebuilding power or subsequent permanent power): 1-877-743-7782

General Rebuild Questions

Wood Debris

Vegetation Management

Starting Services

Community Wildfire Safety Program

Advanced Energy Rebuild (Energy Efficiency)

Claims

Paradise Location:

  • Paradise Town Hall, 5555 Skyway Road, Paradise
  • Open every Tuesday from 10am-2pm

Public Safety Power Shut-off- Information regarding PG&E Public Safety Power Shutoffs can be found online at www.pge.com/psps. This includes an option to check if specific addresses will be impacted.  During normal business hours. PG&E will use given contact information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shutoff. 

  • Zip Code Alerts (for non-account holders)- For those who would like to receive call or text notifications regarding Public Safety Power Shutoffs for a certain zip code, sign up online at: www.pge.com/pspszipcodealerts/ Or call 1-877-9000-743 to enroll. To sign up for text alerts text “ENROLL” to 97633.
  • Public Safety Power Shut-off Map- For searching power shut-off areas, determining power restoration times, and for searching specific addresses: m.pge.com/#outages  If there is an active PG&E power shut off, site will populate with live map of outage areas. As part of these preparedness efforts, PG&E is asking customers to update their contact information at com/mywildfirealerts or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shut Off.

State of California Power Outage and Fire Response Resources– Providing resources to help Californians impacted by the unique challenges brought on by wildfire and power shutoffs. The site includes information about current wildfires in California, resources available during fires and power shut offs, and preparedness tips.View online here: https://response.ca.gov/

Comcast- Internet EssentialsOffers low cost internet service, low cost computer and free Internet training for eligible families in the Comcast service areas. Child/children living in households that have eligibility to participate in the National School Lunch Program, must live in a Comcast service area, not have subscribed to Comcast internet in the last 90 days, no overdue Comcast bill under 1 year old or unreturned equipment. $9.95+tax per month for Internet, $149.99 computer upon signing up for low cost Internet. Service areas vary please call for more information. 24 hours a day, 7 days per week. Apply by calling 1-855-846-8376, or on-line, https://www.internetessentials.com

Trash and Recycling

Northern Recycling and Waste Services- Recycling, Yard Waste Pick Up, Household Waste Facility- **COVID-19 Update- Due to California’s “Shelter in Place” The NRWS office is closed for walk-in traffic. Waste collection and Recycling curbside pick up schedule will remain the same. The Recycling Center is open Friday & Saturday 10 am to 2 pm. Note: NRWS customers will not have their collection service suspended for late payment during the emergency. If you need to modify your service level due to COVID-19 impacts, please contact NRWS for assistance. To contact NRWS, please call: 530-876-3340 or email: customerservice@northernrecycling.biz** Offering a locally operated full-service recycling and solid waste company. 530- 876-3340. Customers can leave a message. N.R.W.S. has resumed all services at this time with limited access. Email: customerservice@northernrecycling.biz

Northern Recycling and Waste ServicesPlease note that company services are limited as the business was located in Paradise. Recycling and Yard waste pick up has resumed.

  • Office located at 920 American Way, Paradise is open Monday to Friday 8am to 5pm.
  • Recycling Center: open from 10am – 2pm, Fridays and Saturdays.
  • Household Hazardous Waste Facility and Vegetative Waste Yard are closed until further notice.

Local phone lines are back up at 530- 876-3340, but customers can leave a message. N.R.W.S. has resumed all services at this time with limited access, please make sure to contact N.R.W.S. when returning home to update your service needs and contact information. Please email them at  customerservice@northernrecycling.biz or call 530-876-3340 and leave a message. If you are on Autopay please make sure to go into to bill pay and stop it. It is very important to note that no fire related debris can go into the trash carts. Please note that there is a service and disposal fee for bulky item pickups for empty Refrigerators and Freezers.Office located at 920 American Way, Paradise 95969

Phone

Comcast Customer Service Line: 1-800-934-6489

AT&T- Customers impacted by the Camp Fire can contact the AT&T Camp Fire direct line at 1-800-791-6661 or email at g03461@att.com for inquiries about service restoration or ongoing concerns. 

California LifeLine Cell Phone Program: Consumers of the California LifeLine Cell Phone program who were affected by the fires and are in need of a new device will need to contact their service providers for a new cell phone. If unsure of their service provider, visit the LifeLine website and search the providers in your individual zip code: www.californialifeline.com/en/provider_search

Water Service

Paradise Irrigation District (PID) – Provides water to Paradise, California, as well as water related services and information regarding regulations, quality, projects and recovery. For information and help for service requests and questions for the Paradise Irrigation District, use the following link: pidwater.com 

For information and help for service requests and questions for the Paradise Irrigation District:

  • Online: pidwater.com
  • Phone: General office line is 530-877-4971 or the customer service line is 530-342-3101.
  • Please be aware that phone lines are open M-F: 9am-4pm and closed Saturday-Sunday.
  • Mailing Address: 6332 Clark Road, Paradise 95969
  • Recovery Specific Information: www.PIDWater.com/recovery    Facebook @PIDWaterThe PID Recovery site will also list water testing information, including the water testing map, service lateral sampling map, and mainline sampling map. The above link also includes information about past and upcoming PID meetings, requesting water service be turned on, alternative sources for potable water, and updates on what PID is currently doing with recovery efforts.   
  • District Board Meetings: The PID board meets at 6:30pm on the third Wednesday of each month at 6332 Clark Road, Paradise (unless listed at alternate location). Live video streams of the meetings can be found on the district’s Facebook page. Contact the District Secretary to request an item be placed on the agenda for discussion or action at an upcoming board meeting.

Del Oro Water Company– Offers water and water related services to the following districts: Arbuckle, Benbow, Black Butte, Buzztail, California Pines, Country Estates, Ferndale, Hat Creek, Johnson Park, Larkspur Meadows, Lime Saddle, Magalia, Metropolitan, Mt. Lassen, Paradise Pines, River Island, Stirling Bluffs, Strawberry, Traver, and Tulare.  Any odors that you believe could be related to the Camp Fire, such as plastic or fuel odors, should be directed to the Division of Drinking Water at 530-224-4873. This phone number will receive messages that will be checked at least twice daily during normal business hours.

Water Public Health Advisories:

Links to Advisories:

(Ongoing since March) Ongoing Water Advisory From PARADISE IRRIGATION DISTRICT (PID):

“DO NOT drink your tap water. ONLY use bottled water. Bottled water should be used for:

  • all drinking (including baby formula and juice),
  • brushing teeth,
  • making ice,
  • and food preparation.
  • DO NOT try and treat the water yourself. Because of the nature of the potential water contamination, boiling or disinfecting your water will not make it safe to drink.

ADDITIONALLY, UNTIL FURTHER NOTICE:

  • Do not allow pets or livestock to consume tap water.
  • Limit use of hot water.
  • Limit shower time (use lukewarm water and ventilate area).
  • Use a dishwasher to wash dishes and use air dry setting.
  • Wash clothing in cold water.
  • Do not take baths.
  • Do not use hot tubs or swimming pools.
  • Limit use of water for clean-up of properties and follow Butte County recommendations for protective clothing when on property (https://buttecountyrecovers.org/re-entry)”

Septic and Plumbing

Butte County Recovers – County Septic Systems Information – Offers post-fire septic information for residents of unincorporated areas of Butte County can be found online here: http://bit.ly/2FjO32M

Butte County Recovers – Paradise Septic Systems- Offers post-fire septic information for Residents of the Town of Paradise can be found online here: http://bit.ly/2Y4qoMm

TOWN OF PARADISE, SEPTIC SERVICES AT TOWN HALL – As of 1/2/19, Town of Paradise Septic Department will begin limited services at the Town Hall location in Paradise (555 Skyway, Paradise). Citizens will be able to obtain their septic records  Starting on Wednesday January 2, 2019 the Septic Department in Town Hall will be staffed to make available septic records from 8 am to 5 pm Monday-Thursday.  Town of Paradise Septic Department will be at the location preparing requests for septic system plans. However, the preferred method of making a property records request will be via email.  The requests can be sent to townofparadisestaff@gmail.com   Look Up your Assessor’s Parcel Number (APN). Your APN can be located via the Parcel Look-Up Tool found on the Butte County Assessor’s webpage here: https://www.buttecounty.net/dds/Planning/Documents/Parcel-Lookup-Tool

Town of Paradise – MakeitParadise Homeowner Checklist- Offering rebuild information, including steps necessary to begin rebuild. Septic system verification is an important step in the rebuild process and information on town licensed evaluators is available through the Town of Paradise. Visit makeitparadise.org/homeowner-checklist for more information. 

Propane Refill

Campaign Propane, Operation Warmth-**COVID-19 Update- Campaign Propane is now offering free propane fills, exchanges and gas for appointments, errands and generators to Camp Fire survivors. See link below. Due to the recent COVID-19 pandemic, Campaign Propane is still unable to personally deliver propane tanks to Camp Fire survivors.** Offering assistance to those impacted by the Camp Fire with propane needs. Assistance is not guaranteed, and the program is only for individuals directly impacted by the Camp Fire that can provide an empty propane tank for refill. Those in need of propane should contact the group through their facebook page: http://bit.ly/2GI1jiH   

Mail Services

USPS- Website with updates on open/closed service locations: www.usps.com

The following Post Offices have reopened:

  • Magalia, 14146 Skyway, CA 95954-9998
  • Stirling City, 16939 Skyway, CA 95978-9998
  • Paradise, 6469 Clark Rd, CA 95969-9998

Paradise residents can pick up their mail at the Paradise Postal Office Monday – Friday, 10 am – 4 pm. Please note that Paradise mail is no longer available for pick up in Chico.

  • Mail in Magalia is available for pickup if customers are not home to sign for it and is brought to the postal office if the mail was not delivered. The mail is then stored at the Magalia postal office. USPS Magalia is an available office for Magalia street delivery according to Magalia postmaster Cheryl Hacker.
  • Feb. 15, 2019 was the last day that free P.O. boxes were offered at both Magalia and Paradise postal offices. After the date customers have the option to pay $40 for six months for a small P.O. box.
PG&E Public Safety Power Shut Offs

PSPS GENERAL INFO- For public safety PG&E will shut off electricity for customers as a preventative measure when gusty winds and dry conditions, combined with a heightened fire risk, are forecasted. This is called a “Public Safety Power Shutoff” or “PSPS.” More information regarding PG&E Public Safety Power Shutoffs can be found online at www.pge.com/psps. This includes an option to check if specific addresses will be impacted. 

For current information regarding the PG&E ‘Public Safety Power Shutoff’ please visit the following sites: 

PG&E – Power Shutoff Map- For searching power shut-off areas, determining power restoration times, and for searching specific addresses: m.pge.com/#outages If there is an active PG&E power shut off, the site will populate with a live map of outage areas. 

Updated Contact Information – PG&E is asking customers to update their contact information at pge.com/mywildfirealerts or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shut Off.

PG&E – Zip Code Alerts- Zip Code Alerts (for non-account holders) are available for those who would like to receive call or text notifications regarding Public Safety Power Shutoffs for a certain zip code, sign up online at: www.pge.com/pspszipcodealerts/   or call 1-877-9000-743 to enroll.  To sign up for text alerts text “ENROLL” to 97633.

State of California Power Outage and Fire Response ResourcesThe State of California is providing resources to help Californians impacted by the unique challenges brought on by wildfire and power shutoffs. The site includes information about current wildfires in California, resources available during fires and power shut offs, and preparedness tips.  View online here: https://response.ca.gov/

Butte County- California Health and Human Services Agency – The California Health and Human Services Agency recently announced that a non-emergency line has been established to help medically vulnerable Californians and health and community care facilities find resources in their communities during a PSPS. The phone line is (833) 284-3473 and is available 9am-9pm.

Butte County Public Health – PSPS Food Safety/Health Information- Butte County Public Health has released a press release regarding food safety before, during, and after a power shutoff. This information is available online at tinyurl.com/y2wqlh3w. Key information from the press release: “During a power outage, keep the refrigerator and freezer doors closed as much as possible. The food in your refrigerator will keep safe for up to four hours during a power outage. A full freezer will hold a safe temperature for approximately 48 hours (24 hours if it is half-full and the door remains closed). View recommendations:

 

FEMA Assistance

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

FEMA Updates

FEMA – Survivor Privacy Incident Information- In March 2019, FEMA reported oversharing sensitive, personal information for a portion of disaster survivors within the Transitional Sheltering Assistance (TSA) program with a supporting contractor. The information in question has since been permanently removed from the contractor’s system, and no evidence has been found that the information was compromised. Survivors impacted by this incident were sent letters notifying them of the information over-share, and as a cautionary measure, FEMA is providing free credit monitoring services for a time period of 18 months to impacted survivors who request it. To view the letter, and get more information about offered credit services, please visit the following site: www.fema.gov/survivor-privacy-incident  

FEMA Housing- Information Update- FOR HOUSING SITUATION CHANGE- Survivors who applied for FEMA and communicated upon their initial intake that they had secured housing with friends, family, or through a temporary situation (including RV and trailer units) may not have been considered eligible for FEMA direct housing assistance. If survivors are in need of housing, and need to update their information about their housing situation with FEMA, they can call FEMA at 1-800-621-3362 and update their current housing status and needs. 

DEADLINE/APPEAL-  The deadline for disaster assistance through FEMA was February 15th. Those who were denied and need to appeal/re-submit their application should note the time stamp on their denial letter detailing the time frame in which they have to review/appeal their application. See information below regarding contacting FEMA for the appeals process.   

FEMA Registration Information:The FEMA registration deadline has passed, the following information is included for individuals wanting to follow up on their applications or appeal their denial. FEMA phone operators will be able to access an applicant’s file and provide assistance navigating the appeals process. Additionally, phone operators can determine whether an appeal will be necessary in the instance of an error in the application on the part of FEMA. Applicants who missed their deadline to appeal due to extenuating circumstances (such as being in the hospital), may be able to receive an extension for their appeal deadline. Camp Fire survivors that had their primary residence in Paradise, or a declared zone, who sustained losses in the designated areas were eligible to apply for assistance. For more information on FEMA, visit  http://www.DisasterAssistance.gov or call 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. 

FEMA: Contact Information: 1-800-621-3362   or TTY: 1-800-462-7585 or online at:  www.disasterassistance.gov .  The FEMA Application Deadline was February 15th , 2019. View Complete FEMA guidelines here: http://bit.ly/2ICQtgp

HUD (US Department of Housing and Urban Development) – Resource Locator-Provides information and location tools for HUD resources including a national map of affordable housing opportunities through HUD, a HUD Office locator, and a housing locator for Elderly and Special Needs specific housing.  To access any of these resources visit: https://resources.hud.gov/

FEMA Site Resources

GRIDLEY

Gridley Relief Group- GridleyLife Text Line- Provides information about all things Gridley, including event announcements, resource information, and community activities. Those interested in signing up for these messages can text: GridleyLife to 898-211. 

Gridley Relief Group – Distribution Center- Offering various household supplies and food to Camp Fire survivors in the Gridley area. Supplies vary depending on donations, but include new toiletries, household items like toilet paper, paper towels, and soap, pillows, sheets, blankets, batteries, clothing, cleaning supplies, pet supplies, children’s items, and non-perishable foods. Food donations also sometimes include fresh produce, but produce items are never guaranteed. To access supplies, survivors must be able to present a valid photo ID and FEMA paperwork that matches fire impacted address or insurance paperwork that illustrates impact. Survivors may access the center once a week, and non-survivors are not permitted within the center even if accompanied by a survivor.  Distribution center is located at 893 Hazel Street, Gridley and is open on Tuesdays from 10am-12pm (noon).  If individuals are new to the Gridley area and have questions, they can contact the Gridley Chamber of Commerce at 530-846-3142.

Gridley Community – Counseling, Pastoral Care and Interfaith Chaplaincy – The Gridley Distribution Center is offering individual counseling or pastoral/Chaplain services. Counseling is available by scheduling an appointment ahead of time only. To schedule an appointment, individuals must visit the Gridley Distribution Center in-person and schedule an appointment with the receptionist. No drop-in counseling services are offered. For more information contact Lynne at 530-870-0563. Hours: Tuesday mornings 10am – 12pm (noon) . Location: Gridley Distribution Center: 893 Hazel Street, Gridley.    

E Center – Early Head Start/Head Start Program- The eCenter is offering reserved child slots for families that have been impacted by the Camp Fire. The eCenter is accepting children ages 0-5 at Live Oak and Gridley locations. This service is free and available to all Camp Fire survivors. For more information contact 530-741-2995.  

Gridley Parks and Recreation Division-  Providing seasonal recreational programs, activities, and summer classes to people of all ages. Gridley Parks and Recreation Division has compiled a list of 2019 activities with descriptions and registration fees. To access the list of available activities use the following link: http://bit.ly/2WsBlWm 

Legal Assistance & Insurance Claims Advocacy

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Legal Assistance 

FEMA (FRAUD)Disaster Fraud Hotline- Anyone with knowledge of fraud, waste, or abuse may call the FEMA Disaster Fraud Hotline at (866) 720-5721 or report it to the Federal Trade Commission at ftccomplaintassistant.gov. You may also send an email to DHSOIGHotline@dhs.gov.

Butte County District Attorney– To report fraud and price gouging within the County of Butte, call the District Attorney Fraud Line at 1 (866) 323-7283. According to the D.A. the most common scams and fraudulent acts that occur in and after a major disaster generally include price gouging, offers of debris removal, and fraudulent charitable solicitations.

Contractors State License BoardExploitative contractors offering cleanup or construction may not be licensed, insured, and bonded, or may not hold a specialty license (if required). If residents encounter suspicious contractor activity, the Town of Paradise encourages them to reach out to the Statewide Investigative Fraud Team (SWIFT) of the Contractors State License Board. The Northern California SWIFT office can be reached by dialing 916-255-2924.

Legal Services of Northern California- Providing free legal assistance to anyone impacted by the fire (typical guidelines are for low income and seniors, but camp fire services are open to all impacted by the fire). LSNC can provide assistance with legal issues that arise due to Federal Assistance denial, unemployment benefits, housing/renting rights, mortgage lending issues, securing government benefits, and consumer information. Please note: free services are also available to low income individuals and seniors. Contact LSNC at 530-345-9491 or the hotline at 1-800-345-9491 or at 541 Normal Avenue, Chico, Mon-Thurs 9am-5pm and Fri 9am-Noon. If you need help outside of normal business hours, please call the after hours line at 866-815-5990. Messages may be left after hours, please include name and phone number if leaving a message.  Additional information online at:  https://lsnc.net/camp-fire-butte-county-resources

Community Legal Information Center (CLIC)For property owners and renters impacted by the Camp Fire, CLIC is offering legal information and assistance both by appointment and walk-in. Under the supervision of attorneys, CLC paralegal interns provide assistance re-submitting FEMA applications, collecting documents and proof needed for applications and appeals, navigating the FEMA/SBA financial assistance application and options process, and helping ensure there are no logistical errors on applications. CLIC also offers free information in 11 areas of law. CLIC is a student-run, non-profit organization that provides legal information to students and community members. CLIC also provides paralegal internship opportunities with students working directly under CLIC’s four supervising attorneys.  CLIC areas of law:  

  • Student Legal Services/Juvenile Rights
  • Chico Consumer Protection Agency
  • Women’s Law Project
  • County Jail Law Project
  • Disability Law- can help Camp Fire survivors with Disability applications and claims
  • Environmental Advocates
  • Family Law Project
  • Housing Law Project- can help Camp Fire survivors with housing/tenant issues and questions
  • Misdemeanors, Tickets and Traffic
  • Penal Law Project
  • Workers’ Rights Project

Located at 25 Main Street, Suite 102, Chico, CA 95929. Regular Office Hours:Monday-Thursday:9am-5pm, Friday: 10am-5pm. Phone: (530) 898-4354

United PolicyholdersRoadmap to Recovery Program **COVID-19 Update-  All services will continue through web-based format, including insurance workshops which will be held as webinars. ** A nonprofit group providing help navigating homeowners insurance and claims, and answers individuals questions and hosts seminars based on community questions and concerns.  All services available online at: www.uphelp.org/  or by visiting one of their workshops: https://bit.ly/2FWZ3XJ . Please note: United Policyholders is A nonprofit group, NOT AN INSURANCE COMPANY.  

Insurance Claims Advocacy

(Event 05/28) United Policyholders – Remedies for the Underinsured Webinar- United Policyholders will offer a free Roadmap to Recovery Webinar via Zoom. This webinar will feature United Policyholders Executive Director Amy Bach, who will be present to offer help and clarity for homeowners facing underinsurance problems. Individuals may participate from any computer or by downloading the Zoom app on their smartphone. To register for this meeting, please use the following link: https://bit.ly/2KZE9Xo. To send questions in advance email: info@uphelp.org  WHEN: Thursday, May 28th at 4pm WHERE: Webinar will be available through Zoom

United Policyholders- **COVID-19 Update-  All services will continue through web-based format, including insurance workshops which will be held as webinars. ** Please note: United Policyholders is A nonprofit group, NOT AN INSURANCE COMPANY.  Providing help navigating homeowners insurance and claims, answers individual questions for homeowners regarding insurance claims, and hosts seminars based on community questions and concerns. All services available online at: www.uphelp.org/campfire A series of workshops and presentations will also be available, but are announced on a monthly basis.

United Policyholders- Wildfire Recovery Survey- Providing an online survey with the purpose of gathering information about insurance coverage and learning about progress and challenges in Wildfire Survivor’s recovery, including challenges experienced as a result of shelter-in-place orders. Information collected will be utilized by United Policyholders and local partners in order to support the community during long term recovery. Individual identities will be kept confidential when survey results are analyzed. All email addresses submitted in the survey will be entered to win a $50 Amazon gift card. The winner will be notified by email.  Survey is intended for households impacted by wildfires that occurred in 2017 and beyond. The survey opened on May 7th, 2020 and will remain open until June 30th, 2020. Survey is available online at www.uphelp.org/survey

California Department of Insurance- Offering insurance claim assistance and up-to-date insurance-related news from the California Department of Insurance. For questions, to file a complaint, or to get the latest insurance-related news from the Department, use the following link: www.insurance.ca.gov or call the Consumer Hotline at 1-800-927-4357 (1-800-482-4833 TTY). For those visiting their website, the “Getting Help” page offers answers to many insurance-related questions and the ‘Contact’ page offers a direct email-form option.

Voting Information

Document Replacement & Permit Information

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Office of Clerk Recorder – Document Replacement-  For assistance with copies of official records such as birth, death, and marriage certificates that have been lost in the fire, please contact the Butte County Recorder in Oroville. See information below or through http://bit.ly/2V61lXp Butte County Hall of Records, 155 Nelson Avenue, Oroville, CA 95965. Phone: 530-552-3400 

Property Owners Document Replacement- Butte County Development Services- Those in need of building records that were lost in the fire can contact the county or the assessor or the town of Paradise. Building records for buildings lost on county property will be made available.  Online here: https://www.buttecounty.net/dds/

Document Replacement: Military Personnel File (DD214)- US Department of Veterans Affairs If you need a copy of your DD214 discharge papers create an ebenefits account here or here: www.ebenefits.va.gov/ebenefits/manage/documents

House of Representatives, Congressman Doug LaMalfa-Providing connections and appeals to Federal agencies and programs when constituents are experiencing documentable challenges and delays in service. If constituents have not received an answer from a Federal Agency in a timely fashion (30 business days) or have been treated unfairly, the congressional district can provide a means to connect with a Federal Agency. A constituent of Representative (Doug LaMalfa) in Butte or Glenn County that has taken steps to apply or gain access to a FEDERAL program (Such as the VA, FEMA, Social Security) and has been denied, rejected, or experienced unwarranted delays to accessing said program, and has documentation of steps taken to resolve the issue. If needing to file a complaint, the individual needs to file one with the respective agency that they are applying to/having issues with. If the complaint isn’t appropriately responded to by that agency then the individual may choose to contact LaMalfa’s office to escalate the complaint. Documentation is key. Documentation can take the form of documented attempts of contact, usage of other services (such as legal services) to combat rejection, or other steps taken to access program multiple times. 

For those who have documentation of steps taken and still have not received clear communication from the Federal agency to which they are applying to, contact Representative LaMalfa’s local office: 

Medical Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.  

Disability Action Center- Learning Disability Support GroupOffering a learning disability support group where attendants may meet fellow members of the community who share similar experiences. This support group offers a safe space for making connections, processing and resources. Support groups are free to attend and require registration to attend. This support group is intended for persons with neurologically-based processing issues. Examples of a learning disability but are not limited to: dyslexia, ADHD, and auditory processing disorder (APD). For registration or questions please call 530-893-8527. Located at the Disability Action Center, 1161 East avenue, Chico 95928

Disability Action Center – Health/Medical Disability GroupOffering a health/disability support group where attendants may meet fellow members of the community who share similar experiences. This support group offers a safe space for making connections, processing and resources. Support groups are free to attend and require registration to attend. This support group is intended for persons with a condition that has been through clinical or laboratory testing. Or a condition that is medically severe enough to prevent a person from participating in activity. Examples of a medical disability include but are not limited to: heart failure, asthma, Parkinson’s, anxiety. For registration or questions please call 530-893-8527. Located at the Disability Action Center, 1161 East avenue, Chico 95928

Disability Action Center- Physical Disability Support Group- Offering a physical disability support group where attendants may meet fellow members of the community who share similar experiences. This support group offers a safe space for making connections, processing and resources. Support groups are free to attend and require registration to attend. This support group is intended for persons with limited physical functioning, mobility, or stamina. Examples of a physical disability include but are not limited to: back injury, multiple sclerosis (MS), Spina Bifida (SB), Cystic Fibrosis (CF). For registration or questions please call 530-893-8527 Located at the Disability Action Center, 1161 East avenue, Chico 95928

Cancer Survivor Support Group – Offering a free cancer survivor/caregiver support group sponsored by Oroville Hospital. Support groups are available to cancer survivors and individuals who are caring for a survivor. This support group meets at 6pm on the following dates: 04/06, 05/04, 06/01 located at Feather River Senior Center, 1335 Myers Street, Oroville. No registration required, drop-ins welcome. For more information contact Terri at 530-715-4303.  

Patient Access Network Foundation- Fund Finder- Offers various disease-specific assistance programs to help patients pay for their out-of-pocket costs, such as deductibles, copays and coinsurance, travel expenses and health insurance premiums. The patient must be getting treatment for the disease named in the assistance program to which he or she is applying, must have health insurance that covers qualifying medication or product, medication or product must be included in PAN’s list of covered medications, patient’s income must fall at or below the Federal Poverty Level specified by the assistance program (varies by program),  patient must reside and receive treatment in the United States or U.S. territories. List of available assistance programs and their corresponding eligibility requirements can be found here: http://bit.ly/2FdUQeL or call 1-866-316-7263 

CancerCare- California Wildfires Patient Assistance ProgramProvides emotional and financial support to cancer patients impacted by the California fires. Program includes: financial assistance to people living with cancer in active treatment who have been affected by a wildfire. Resource referrals to help people coping with cancer address needs resulting from a wildfire’s impact. Emotional support from CancerCare oncology social workers for people coping with cancer, their caregivers and their loved ones. Educational information to help patients and families manage the emotional and logistical challenges of living with cancer. For more information regarding the CancerCare’s California Wildfires Patient Assistance Program, as well as other CancerCare services, patients and health care professionals can call CancerCare’s toll-free Hopeline, 800-813-4673, staffed Monday – Thursday from 10am – 6pm (EST), and Friday from 10am – 5pm (EST). Please Note: The financial assistance component of the program will continue until available funds are disbursed

Butte-Glenn Medical Society – Care in Our Community DirectoryOffering a comprehensive directory of various care providers in Butte and Glenn County (as of July 2019). The online directory is available in printable PDF and web-based formats and includes information on primary care providers, hospitals, urgent care facilities, pediatrics, assisted living, adult services, home health, skilled nursing, pharmacy, dental, vision, and more.  Available online at: bit.ly/butteglennCiOc

Medspire Health – General Information Medspire Health provides free, accessible, non-emergent medical services to communities impacted by disaster through a mobile clinic. Days and times of clinics vary, but the services are always provided for free and located at Camp Fire affected areas of Butte County. For more information, visit medspire.org

Public Health Institute – Fire and Water Study: Investigating Drinking Water Contamination in Paradise, California after the Camp Fire- The Public Health Institute is conducting an independent study on water contamination in Paradise, Magalia, Paradise Pines, Lime Saddle and unincorporated areas in the burn zone. This study will identify if there are drinking water contaminants in household tap water in homes affected by the Camp Fire. The goal of this study is to collect information that may help to better understand, identify, and address drinking water contamination after fires. The Public Health Institute is interested in participants who are living in a standing home in Paradise, Magalia, Lime Saddle, Paradise Pines, or in unincorporated areas within the Camp Fire burn zone. Homes that are not occupied may also be considered. The Public Health Institute aims to include about 175 homes in this study. For questions or to participate in this study, contact Dr. Gina Solomon, Principal Investigator at 415-289-9310 or email: gina.solomon@phi.org 

UC Davis Environmental Health Sciences Center – Statewide Survey- UC Davis Environmental Health Sciences Center is asking all residents of California to participate in a statewide survey. The information gathered will be part of a study to learn how wildfires are affecting the mental and physical health of communities now and in the future. The goal of the survey is to help government agencies, health care providers and community groups provide improved services to people affected by wildfires. All people interested in participating in the survey are required to be 18 or older and must have lived in California in 2018 during any of the wildfires. People who were not directly affected by the fires are also encouraged to participate in the survey. To take the survey use the following link: http://bit.ly/2VIaGZH 

Adventist Health Feather River – Call CenterFor patients that need to make an appointment, establish care or send a message to their provider, or for any other general questions, please call 530-872-2000 and listen to the menu carefully. Adventist Health Feather River Call Center is open Monday – Friday 7:30am-5pm.

Live Health Online- Doctors available for appointments 24/7 for non emergency conditions through live video from a smartphone, tablet, or computer. If the doctor prescribes medication it can be sent to local pharmacy. Prescription costs are not included in the appointment fee. Price varies depending on insurance but will always be $59 or less. Free sign up, no subscription required. Sign up at livehealthonline.com or download the free LiveHealth Online mobile app. 24/7 Phone line 1-888-548-3432  

Passages Caregiver Resource Center Free monthly support group for unpaid family caregivers. This support group is non-diagnosis specific and welcomes caregivers caring for family members with any diagnosis. Group meets monthly in both Chico and Oroville. Chico support groups meet every 2nd Thursday from 1pm-3pm at the Card Community Center (545 Vallombrosa Ave, Chico). Oroville support groups meet every 4th Tuesday from 1:30pm-3pm at Prestige Assisted Living (400 Executive Parkway, Oroville). Passages Caregiver Resource Center phone: 530-898-5925.  Interested participants must be ineligible for In-Home Supportive Services (IHSS)

Disability Action CenterProvides medical equipment and assistive technology to those who cannot afford it. Lends accessibility equipment such as ramps and rails to individuals needing to improve access to their homes. Disability Action Center provides free support with Accessibility, Advocacy, Assistive Technology, Durable Medical Equipment, Housing information and referrals, Independent Living Skills Training, Peer Advising, Provider Referrals, Senior Vision Services and Traumatic Brain Injury Program (TBI). Phone:530-893-8527 (Phone service Available 8:30am-4:30pm M-F) Address: 1161 East Avenue, Chico, CA 95926

Private Medical Equipment Suppliers

  • Valley Medical Supply
    Medical Supply and Equipment, 1378 Longfellow Ave ·(530) 895-3923
  • Chico Medical Supply and Ostomy
    Medical Supply and Equipment, 195 Cohasset Rd ·(530) 899-5550
  • Bidwell Pharmacy and Medical Supply
    Medical Supply and Equipment, 1200 Mangrove Ave ·(530) 891-0388
  • Discount Disposables
    Medical Supply and Equipment, 555 Main St ·(530) 826-3904
  • Apria Healthcare
    Home Health Care Service and Supply, 3028 Esplanade, Ste G ·(530) 891-5226
  • Lincare Holdings Incorporated
    Medical Supply and Equipment, 629 Entler Ave, #3 ·(530) 895-8414
  • Drug Therapy Systems Company
    Medical Supply and Equipment, 195 Cohasset Rd ·(530) 899-5550
  • Challenger Health
    Medical Supply and Equipment, 341 Broadway St, #400 ·(530) 809-1411
  • Enloe Home Medical Equipment
    Hospital and Medical Center·2 on Yelp, 1390 E Lassen Ave ·(530) 332-6086
  • Medical Supply and Equipment
    157 Via Mission Dr ·(530) 592-3081
  • Services Nph Medical, 2220 Notre Dame Blvd ·(530) 809-0383
  • Diestco Manufacturing
    Medical Supply and Equipment, 370 Ryan Ave ·(530) 893-3136
  • Owens Healthcare Incorporated
    Drug Store, 3860 Morrow Ln ·(530) 899-8687
  • Lincare, 2505 Zanella Way ·(530) 895-8414

Health Care Clinics

Shalom Free Clinic is open for non-emergency general medical care Sundays, from 1pm to 4 pm at 1010 Mangrove and 295 E. Washington Ave in Chico. Also Provides Alternative healthcare on Wednesdays from 5pm to 7pm. Please note, the Shalom Free Clinic is NOT able to treat: fractures, unstable vital signs, acute low back pain, irritable bowel disease, Crohn’s disease, diverticulitis, cholecystitis, lacerations, cellulitis that requires an IV/antibiotics, OB/GYN problems, Workers Compensation injuries, insurance physicals, or sports physicals.

Gridley- Orchard Hospital is open and providing services to the community and surrounding areas. If you need to be seen in a clinic, The Medical Specialty Center in Gridley is located at 284 Spruce St., and is opened for walk in care till 7pm.  Patients that are not acutely ill, please do not come to the emergency room, please go to the Medical Specialty Center in Gridley located at: 284 Spruce Street, 95948

Enloe Hospital Blue Cross acceptance Info: Enloe Medical Center secured new commercial insurance contracts with Anthem Blue Cross, which will remain in effect until Dec. 31, 2021

Dental Resources

Ampla Dental

  • Oroville: 2800 Lincoln Blvd/ Hours: Mon-Friday 7:15 am-4:15pm/ Phone: 530-533-6484
  • Chico: 236 W. East Ave/Hours: Mon-Friday 7:15 am-4:15pm/ Phone: 530-342-6065
  • Orland: 1211 Cortina Drive/ Hours: 7:15am-4:15pm/ Phone: 865-5561 x2

Access Dental 

  • Chico: 1010 Mangrove Ave/Hours: Mon-Friday: 9am-6pm/Phone: 530-342-7500

Western Dental 

  • Chico: 2471 Cohasset Road/Hours: Mon-Friday: 9am-7pm Sat: 8am-4pm/  Phone: 877-245-3836

Northern California Dental Society- Provides referrals to dentists, orthodontists and periodontists in the North State. For referrals to dentists accepting Denti-Cal insurance, please call 1-800-322-6384.

Vision/Optometrist Resources

Peach Tree Vision- Offers affordable eye care, and accepts Medi-Cal. Peach Tree Chico Vision, 120 Independence Circle, Chico, CA (530) 634-7647

Lions Club – Free Eye Glass Replacement and Eye Exam- The Lions Club is offering Camp Fire survivors eye exams and new prescription glasses at no-cost. After reaching out to Karen, individuals will be given a specific eye doctor to redeem a voucher for an eye exam and new prescription glasses. In order to be eligible for this offer, individuals must be Camp Fire survivors and they must have no insurance or be insured but unable to pay for the frames. If you are interested call/text Lions Club representative Karen Crook at 707-321-7715 or email at karencrook09@yahoo.com.

Animal Care and Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Re-location and Reuniting with Lost Animals: If your animal is lost, please visit: www.librarycat.org/lib/CampFirePets and search the photo library of lost animals and resources. For instructions on using the pet library, visit this site: https://datcampfirepets.home.blog/2019/01/10/searchable-database-is-here/ The Camp Fire Rescued Animals website is no longer posting images of animals but the website does have a list of shelters taking in rescued pets and animals. For the complete list of animal shelters visit: https://bit.ly/2IJz9Hw.Other pet sheltering resources – see websites listed on this North Valley Animal Disaster Group  resources page for agencies and partners who have been taking in rescued pets and animals.

BadRap- Keep ‘Em Home Program/Reduced Bus Cost Program- Offering a limited number of converted buses to Camp Fire survivors with dogs in their family that are unable to find housing that will accommodate their pets. Buses are converted for living, and are valued at $15 K, but are being offered at whatever price the survivor is able to pay. Matches will be made based on need, not the best offer. BadRap will consider sweat equity and work-exchange arrangements with those who have skills and time to do conversion work on one or more vans. To apply for a van, fill out the application online at :http://bit.ly/2VojT4x.

Doobert- Animal Rescue/Transport Group- Offering a software platform to connect volunteer drivers and pilots to approved rescues and shelters, to safely transport animals away from bad situations or back to their families. Individuals in need of transport can submit an online request which will alert a local agency of their need, the agency will then access Doobert’s pool of local volunteers who will reach out to the family or individual in need to help assist in the transport of their pet. For more information or to submit a request for transport requests, go online to: www.doobert.com

Friends United in Rescue (FUR)- Animal Rescue, Animal Trapping- Volunteer group providing rescue initiatives, which include trapping and feeding local cats, as well as providing community members with the supplies and assistance to reunite them with their pets. Friends United in Rescue also offers trapping services. If missing cat is spotted, Friends of Campfire can set up a trap. Request trapping or rescue by filling out google form here :https://bit.ly/2Cel8N9 . For more information call: 530-413-7955  Facebook group: https://www.facebook.com/groups/FriendsofCampfireCats/

Butte Humane Society-**Please note: Temporary closure due to COVID-19 situation. For more information visit: https://buttehumane.org/ ** Evacuees or anyone hosting evacuees can pick up pet food and supplies such as leashes, carriers, feeding dishes, harnesses, bedding, and more. Please note: supplies are based upon the availability of donations. Services can be accessed once a week by a single individual or household.Must bring photo ID or paperwork that illustrates impacted address and name. Located at the Humane Society’s Administrative Office 2580 Fair Street, Chico 95928 open Fridays from 1pm-4pm. Phone: (530) 343-7917)

Facebook groups and pages that are helping to find and reunify pets with Camp Fire survivors:

Animal Fostering Resources

Facebook Group: Camp Fire Animal Connection: https://www.facebook.com/groups/camp-fire-foster-animal-connection-182341369385686/

This closed  group has been created to help those in need of temporary foster homes for their animals due to the Camp Fire directly connect with people are able to open their homes to animals in need. This is a people-to-people site where animal owners and potential foster caretakers can find one another and explore foster opportunities. Please post your foster need and your foster availability, providing as much detail as possible, so that it might lead to a helpful person-to-person connection.

Facebook Group: Camp Fire Animals Foster & Adoption: https://www.facebook.com/groups/560596367686620/ 

This is an open group on facebook for person to person pet connection. Page strictly intended for those that want to help foster or adopt a pet, and those that are in need of finding a pet temporary or permanent new housing regardless of reason. Fostering or adopting person to person is an alternative to crowded boarding at shelters and hospitals.

Community Building & Networking

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.    

Nextdoor-Offering a social networking service for neighborhoods. This platform allows members to report on news and events in the”neighborhood”, and allows members to ask each other for local service-provider recommendations. Please note: posts made on the website are available only to other Nextdoor members living in the same neighborhood. To sign up for Nextdoor or for more information, please use the following link: http://bit.ly/2RUTNGz 

Butte Fire Safe Council- North and South County Community Meetings – Butte Fire Safe Council will offer community meetings every other month in the North and South areas of Butte County. These meetings are focused on bringing community members, FireWise communities and local Fire Safe Councils together to discuss local needs, share ideas and information on fuel reductions projects. These meetings are free to attend and available to all. RSVP is encouraged. To RSVP email wadek@buttefiresafe.net. The structure for the first two meetings are as follows:

  • First Meeting – Meet and greet with information sharing and planning for future meetings.  Please come with ideas on topics you are interested in, how the Butte Fire Safe Council can help and what activities your group has been performing and your plans for future activities. 
  • Second Meeting – Presentations on current and future fuels reductions. Presenters will be by our major partners such as Cal Fire, Butte County Fire Safe Council (BCFSC), United States Forest Service (USFS), Pacific Gas and Electric (PG&E), Department of Water Resources (DWR) and others. In addition to these presentations there will be a discussion/planning of future fuels reduction needs.

Meeting Schedule North: Northern Area Meetings – Chico Fire Training Center,1466 Humboldt Road, Chico 95928 – 6:30pm

  • March 12th
  • May 14th
  • July 8th
  • September 10th
  • November 12th

Meeting Schedule South: Southern Area Meetings – USFS Ranger Station, 875 Mitchell Avenue, Oroville 95965 – 6:30pm 

  • April 9th
  • June 11th
  • August 13th
  • October 8th
  • December 10th

Camp Fire Long Term Recovery Group- The Camp Fire Long Term Recovery Group is a collaborative nonprofit organization composed of members from the public sector, private businesses, non-profit organizations, community groups and faith-based organizations and works closely with government agencies to identify and meet community needs throughout Camp Fire Recovery efforts. For more information, visit: www.campfirelongtermrecovery.org/

Paradise Alliance ChurchCommunity DinnerOffering a free dinner to the ridge community every Thursday night at 6pm. The Paradise Alliance Church Community Dinner is available to Camp Fire survivors and all interested individuals. Located at 6491 Clark Road, Paradise 95969. The church can be contacted by phone at 530-877-7069. 

Paradise Community GuildsProvides support and information, including help with insurance, addressing trauma, fire-resistant building methods, community emotional support, and community building every second and fourth Monday of the month. Open to all Paradise residents impacted by the fire. Located at Lotus Guide Center, 6268 Skyway, Paradise. Hours, every second Monday at 5:15PM for a potluck, with a presentation at 6pm. Business meetings begin at 7pm. On fourth Mondays at 5PM, Paradise Community Guilds will be presenting their new film series, “Conscientious Projector.” The public is invited to both events. Questions can be directed at 530-762-1490, by email at: paradiseguilds@gmail.com, or online at http://www.nortonbuffalohall.com Located at Lotus Guide Center, 6268 Skyway, Paradise.

Camp Fire Zone Project-Zone groups have been created to help aid in the rebuilding of the ridge community. Each zone (1-14, corresponding with evacuation zones listed below) has an associated Facebook Page for the sharing of common goals, ideas, and information sharing. These groups result in a unified neighborhood voice, communicating through a Zone Captain (also listed), to get answers from the public . Individuals meet/share regularly to communicate questions, concerns, and their specific needs within their smaller community. Captains then report back to community leaders and town council with input and requests. Those within a zone that know another/family within their zone, are encouraged to reach out to link all in their zone to strengthen the community voice. http://bit.ly/2LwX5iD

Social Media Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services

Needs and Offers

Groups for those affected by the Camp Fire to post personal needs and connect with other individuals that may be able to assist with resources. Please be aware, these groups are not nonprofit organizations or organized by a single entity and caution is advised when giving out personal information. These are listed as potential networking opportunities for survivors to connect with those providing information or help.

Facebook Group Name Description Shortlink
Evacuee Needs & Donations/Offers to Help

Connect survivors with others/supplies

https://bit.ly/2rBGiii
Needhub California

For people and organizations to post their current needs. Connect directly with those in need in the community

http://bit.ly/2w2dCkW
Tools for Camp Fire Survivors

Closed group that links those in need of trade tools with those donating tools

http://bit.ly/2E9Uu8Y
     
Books For Butte

Reconnect survivors with books lost in the fire

http://bit.ly/2Vu2vvc
     
Adopt a Family Trailer Info

Help and offer help to any Trailer questions and needs

http://bit.ly/2w1OkDi
CampFire Carpool

For ride sharing to/ from/ within Butte County

http://bit.ly/2I7IN50
Camp Fire Victim Immediate Housing Search

Closed facebook group that aims to help find long term housing situations in Northern California to meet the diverse needs of families displaced by the Camp Fire.

http://bit.ly/2RmzbGy

Information and Updates

Facebook Group Name Description Shortlink
CAMP FIRE – Information & Updates (Paradise, CA)

Information, Questions, Photos or anything related to Camp Fire

http://bit.ly/2HtSclL
Camp Fire Restoration Project

Permaculture-focused group developing ongoing projects to restore a sustainable environment after the fire

http://bit.ly/2LL1tvm
Paradise & Magalia Rants and Raves

Closed group to discuss local crime, events, businesses, debate, rant , or rave

http://bit.ly/2HtTT2B
BCOE Community Recovery

Resources, events, and information to support victims of the Camp Fire. Produced by BCOE and SELPA staff.

http://bit.ly/2Hl1Ubl
Moms of the EvacuNation

Parenting info, questions, tips during recovery

http://bit.ly/2YsehrS

Relocation

Camp Fire Relocation Facebook- Facebook groups to help survivors from the California Wildfires find areas across the state and across the country that will fit their needs and to help facilitate the transition to their new location. Please see table below for various area relocation groups: https://bit.ly/2GA8r1B

California Relocation:

Location: Group Name Shortlink
East Bay/Bay Area: East Bay Adopt a Butte County Family Survivor https://bit.ly/2GB7aY9
Bay Area/San Jose: Paradise (camp) Fire support San Jose Bay area https://bit.ly/2viRlyG
El Dorado County: Paradise Adopt A Camp Fire Family El Dorado County https://bit.ly/2vjDZCc
Fresno: Paradise Fire Adopt a Family Fresno https://bit.ly/2PmEmW9
Los Banos/Merced County: CA-Paradise (Camp) Fire Adopt a Family Los Banos Merced County https://bit.ly/2GACLcj
Reno, NV/Tahoe, CA: RenoTahoe CampFire Support https://bit.ly/2XB1PWa
Redding/Shasta County: Camp Fire Survivors Staying in Redding/Shasta County https://bit.ly/2GD0b0V
Sacramento/Yolo County: Sacramento/Yolo Support for Camp Fire Survivors https://bit.ly/2ViwOJd
Santa Cruz/Monterey Bay: Camp (Paradise) Fire Support -Santa Cruz and Monterey https://bit.ly/2Xz8hx4
Gridley: Gridley #Campfire Relief Group http://bit.ly/2YhHA0l
Orland: Orland Camp Fire Resources http://bit.ly/31pIdaz
Red Bluff: Red Bluff Camp Fire Connections http://bit.ly/2Rc8l45

Outside of California Relocation:

Location: Group Name Shortlink
Arizona: Arizona support group for Butte Co. /Paradise Camp Fire Survivors https://bit.ly/2Ds4zO1
Arizona: Campfire survivors Arizona https://bit.ly/2GAeX8z
Colorado: Butte County Strong in Colorado https://bit.ly/2PnDYXg
Idaho: Idaho Camp Fire Survivors Support https://bit.ly/2IBKIjB
Oregon: Oregon Assistance for CA Campfire Victims https://bit.ly/2XALtNr
Central Oregon: Paradise Campfire Support of Central Oregon (Bend, La Pine, Redmond) https://bit.ly/2VgdkFf
Southern Oregon: Southern Oregon Camp Fire Support Group http://bit.ly/2W0JEw8
Utah: Utah Camp Fire Relocation Support Group https://bit.ly/2XwjXRa
Washington: WA State Support Paradise Fire Adopt a Family Group https://bit.ly/2XGbwmD
Veterans Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Veteran Benefit Administration: 1-800-827-1000

VA Northern California Health Care System-Offers a variety of health services to meet the needs of our nation’s Veterans. Online at:  www.northerncalifornia.va.gov

VA Northern California Health Care System- Advice NurseProviding a 24/7 Veteran Call Center, reached at 1-800-382-8387. Registered nurses are available to provide enrolled veterans with free, confidential to health questions 24 hours a day, 7 days a week through the Call Center.

Chico Veterans Resource Center- Provides supportive services to very low-income Veteran families living in or transitioning to permanent housing. Eligible Veteran families can receive outreach, case management and assistance in obtaining VA and other benefits, which may include:

  • Health care services
  • Daily living services
  • Personal financial planning services
  • Transportation services
  • Fiduciary and payee services
  • Legal services
  • Child care services
  • Housing counseling services

In addition, Chico VRC can provide time-limited payments to third parties (e.g., landlords, utility companies, moving companies, and licensed child care providers) if these payments help eligible Veteran families stay in or acquire permanent housing on a sustainable basis. Address: 110 Amber Grove Drive, Suite 110, Chico 95973.  Phone: 530-809-2831

Coalition to Salute America’s Heroes- Offers financial aid to Veterans. Veterans must meet the following criteria: 

  • An injury sustained during combat in Operation Iraqi Freedom or Operation Enduring Freedom, or in support of those operations in a hostile environment;
  • A disability rating assigned by the Department of Defense or the Department of Veterans Affairs of 30 percent or greater from a single, sustained injury;
  • Currently experiencing severe financial hardship;
  • Completion of a Coalition to Salute America’s Heroes aid application and timely submission of supporting documentation as requested; and
  • Completion of a phone interview with a Coalition to Salute America’s Heroes case manager

Applications can be accessed online at https://bit.ly/2TjRlwa

Coalition to Salute America’s Heroes- Offers financial aid to Veterans. Applications can be accessed online here: https://bit.ly/2TjRlwa. To be considered for financial aid, Veterans must meet the following criteria: 

  • An injury sustained during combat in Operation Iraqi Freedom or Operation Enduring Freedom, or in support of those operations in a hostile environment;
  • A disability rating assigned by the Department of Defense or the Department of Veterans Affairs of 30 percent or greater from a single, sustained injury;
  • Currently experiencing severe financial hardship;
  • Completion of a Coalition to Salute America’s Heroes aid application and timely submission of supporting documentation as requested; and
  • Completion of a phone interview with a Coalition to Salute America’s Heroes case manager
University/College Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

California State University ChicoThe Wildcat Food Pantry- **COVID-19 Update- The Wildcat food pantry is open and offering grab-and-go bags Monday-Friday from 11am-2pm. If you are a student, alumni, faculty, or staff who needs food before or after available hours, call 530-898-4098 or 530-898-4097 to schedule an appointment to pick up food. Offering food support or basic needs assistance to Chico State students, alumni, faculty, and staff with a Wildcat ID card.  Available to currently enrolled Chico State students, alumni, faculty, staff and their families. Must show Wildcat ID card during first visit. For all visits after their first, individuals may show their Wildcat ID or provide student or staff ID number to receive service. Open Monday-Friday from 11am-2pm. Students, alumni, faculty, and staff are encouraged to stop by SSC 196 (on Chico State Campus)  if they need food support or any basic needs assistance. 

California State University ChicoReplacement Diplomas- CSU, Chico will waive the replacement diploma fees for former (graduated) students who are Camp Fire survivors. This includes both bachelor’s and master’s degrees. Students should complete the appropriate reorder form and indicate the reason for the replacement so there is a record of why they are waiving the fee. There is no official space to write the reason for replacement on the form. Students may write the reason in the blank area near the top of the form.

 Wildcats Rise- Offering allocated financial resources to those directly impacted by the Camp Fire that were students, faculty, and staff of the university. Additionally, the Wildcats Rise Facebook Group has been established as a place for those in the university community to engage and connect in the aftermath of the fire. 

Employment & Re-Employment
 

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Alliance for Workforce Development AFWD- If your employment or business has been affected by the Camp Fire, the Alliance for Workforce Development is available to help. If you need assistance filing your unemployment insurance claim, looking for work, or want to be added to our applicant pool for employment opportunities, please visit us at one of our offices in Chico or Oroville.

Chico Locations

  • 1600 Mangrove Avenue, Suite 115 – Open Monday-Friday from 8am-5pm Phone: 530-616-1053 (The Mangrove location is being described as the Camp Fire Workforce Recovery Center
  • 500 Cohasset Road, Suite 30 – Open Monday-Friday from 8am-5pm

Oroville Location:

  • 78 Table Mountain Blvd – Open Monday-Friday from 8am-5pm

Alliance for Workforce Development, Inc. / America’s Job Center of California- Prequalification Intake Form- Offering an intake form for Camp Fire survivors to access AFWD’s resources to help find employment. The intake form provides AFWD with background information on an individual’s case so they may direct them to resources and assistance effectively. Once the completed intake form is submitted, an AFWD representative will acknowledge receiving the form and a case manager will be in contact within 1 week. Services and resources may include gas cards for job search or employment/training, job and career training assistance, career counseling and work placement, and assistance filing for unemployment on a case-by-case basis. The intake form is intended for Camp Fire Survivors experiencing unemployment or underemployment due to the Camp Fire.  How to submit an intake form: 

  • To get an intake form: use fillable PDF form here , email recover@ncen.org  or  visit the Workforce Recovery office at 1500 Mangrove Avenue, Suite #115, Chico
  • Completed forms can be submitted via email to: recover@ncen.org  or returned in person to the Workforce Recovery Center. Open Monday-Friday from 8 am-5 pm. Phone: 530-616-1053.
  • Prequalification  Referral Form

Alliance for Workforce Development AFWD- If your employment or business has been affected by the Camp Fire, the Alliance for Workforce Development is ready to help. If you need assistance filing your unemployment insurance claim, looking for work, or want to be added to our applicant pool for employment opportunities, please visit us at one of our offices in Chico or Oroville.

Chico Locations

  • 1600 Mangrove Avenue, Suite 115 – Open Monday-Friday from 8am-5pm, (The Mangrove location is being described as the Camp Fire Workforce Recovery Center) Phone: 530-616-1053
  • 500 Cohasset Road, Suite 30 – Open Monday-Friday from 8am-5pm

Oroville Location:

  •  78 Table Mountain Blvd – Open Monday-Friday from 8am-5pm

ECC Employment- ECC Constructors is hiring locally to assist in the debris removal process. To view open positions and apply, please visit www.ecc.jobs and click ‘Career Search’ or email paradisejobs@ecc.net 

USA Jobs – FEMA Employment Opportunities-Employment opportunities on local FEMA projects will be posted to www.usajobs.gov/ .Those interested should check the site regularly, as postings will change as the disaster recovery effort develops.

Valley Contractors Exchange – Offers information and resources for contractors, including building code, labor law, and networking resources. Helping contractors navigate the rebuilding regulations process. Contractors can call 530-343-1981, Mon-Friday 9am-5pm. Resource information is available online at vceonline.comVCE has also put together, in collaboration with the Town of Paradise, a building permit checklist for materials needed before submitting building permits for any rebuild project. This list can be found online here: http://bit.ly/2TVR277

Work for Warriors – Offering job placement assistance to individuals impacted by the Camp Fire. The organization typically is only open to Veterans, but currently services are open to all impacted that are seeking employment. To access services, call 916-854-4426 or email apply@workforwarriors.org

RUSH Personnel Services- Offering job placement assistance for temporary, temp-to-hire or direct hire/full-time positions. Those in need of job placement assistance will need  to fill out an application and have a personal interview with a RUSH staffing specialist. The hiring process is based on matching the skills and experience of applicants with the specific job needs of RUSH’s employer clients. Located at 15 Independence Circle, Chico, by phone at 530-893-5500. Open Monday- Friday from 8am-11am, closed for lunch, and open 1pm-4pm. http://www.rush-personnel.com/

Computers for Classrooms- Opening their services to those impacted by the Camp Fire that meet their income qualifications. For more information about low-cost computers available, call 530-895-4175 available Monday-Friday from 9am – 5pm. 

Craft Emergency Relief Fund- The Craft Emergency Relief Fund, provides $3,000 grant and other assistance to artists working in craft disciplines who are facing a career threatening emergency. CERF+ staff is available during the week from 8:30am-5:00pm EST at 802.229.2306 and info@cerfplus.org to provide counseling and referrals to artists searching for emergency resources. https://cerfplus.org/news/cerf-response-to-2018-california-wildfires/

Business Resources

Please Note: All resource information has been confirmed by Butte-Glenn 2-1-1 Staff. However, resource information is subject to change based on the availability, capacity, and discretion of the resource provider. Please consider checking in with providers ahead of time to ensure availability of services.

Butte County Department of Behavioral Health, Employment and Social Services, and Public Health- **COVID-19 Update- The Paradise Center for Employment and Social Services is temporarily closed. ** Butte County Community Services Center- Offering youth and adult mental health services, social support, employment and eligibility services. The site will also offer WIC services in the near future. An eligibility specialist or employment case manager (through the County) can meet with individuals to assist in applying/determining eligibility for social services.  At the site:

  • Individuals can apply for: CalFresh/Food Stamps, General Assistance, Cash Aid, and Medi-Cal
  • Individuals can check on: benefits, EBT cards, and BIC Cards
  • Individuals can submit verifications for: documents, semi-annual reports, and change of address. 

Eligibility will vary depending on service, eligibility specialists are on site to assist. The center is open Monday-Friday: 8am-5pm.  Phone: 530-552-6390. Located at: 7200 Skyway, Paradise 95969 (At the very back of the parking lot, past the daycare center)

Alliance for Workforce Development, Inc. / America’s Job Center of California- Prequalification Intake Form- Offering an intake form for Camp Fire survivors to access AFWD’s resources to help find employment. The intake form provides AFWD with background information on an individual’s case so they may direct them to resources and assistance effectively. Once the completed intake form is submitted, an AFWD representative will acknowledge receiving the form and a case manager will be in contact within 1 week. Services and resources may include gas cards for job search or employment/training, job and career training assistance, career counseling and work placement, and assistance filing for unemployment on a case-by-case basis. The intake form is intended for Camp Fire Survivors experiencing unemployment or underemployment due to the Camp Fire.  How to submit an intake form: 

  • To get an intake form: use fillable PDF form here , email recover@ncen.org  or  visit the Workforce Recovery office at 1500 Mangrove Avenue, Suite #115, Chico
  • Completed forms can be submitted via email to: recover@ncen.org  or returned in person to the Workforce Recovery Center. Open Monday-Friday from 8 am-5 pm. Phone: 530-616-1053.
  • Prequalification  Referral Form

USDA – Business and Industry Guaranteed Loan Program- This program bolsters the availability of private credit by guaranteeing loans for rural businesses. Lenders with the legal authority, sufficient experience and financial strength to operate a successful lending program, may apply for this program. This includes: federal or state-chartered banks, savings and loans, farm credit banks, and credit unions. Businesses that qualify for loan guarantees include: for-profit businesses, nonprofits, cooperatives, federally-recognized tribes, public bodies, and individuals. 

Eligible areas include:

    • Any area other than a city or town with a population of greater than 50,000 inhabitants and the urbanized area of that city or town
    • The borrower’s headquarters may be based within a larger city as long as the project is located in an eligible rural area.
    • The lender may be located anywhere
    • Projects may be funded in rural and urban areas under the Local and Regional Food System Initiative

How to get started:

  • Applications are accepted from lenders through USDA local offices year round.
  • Interested borrowers should inquire about the program with their lender. (For borrowers seeking a list of participating lenders, contact Tammy Laizure at 530-693-3181 or 534-0112 ext. 3181 or tammy.laizure@usda.gov
  • Lenders interested in participating in this program should contact the USDA Rural Development Business Programs Director in the state where the project is located.

For more information on the program, please visit: http://bit.ly/342yEj5. For questions regarding the Business and Industry Guaranteed Loan Program, contact Tammy Laizure at 530-693-3181 or 534-0112 ext. 3181 or tammy.laizure@usda.gov 

Butte College Small Business Development CenterProviding confidential, no-cost business consulting and affordable training seminars to small and medium-sized business owners and managers. The Northern California SBDC will help with every aspect of business creation, growth, management and operation. The Small Business Development Center offers the following services: free one-on-one advising (service available every 3rd monday of the month), trainings/workshops, funding assistance, and specialty programs. For a complete calendar of events and services use the following link: https://www.buttecollegesbdc.com/calendar Butte County Site: 2480 Notre Dame Boulevard, Chico 95928 – (530) 895-9017 Hours: M-F: 8am – 5pm 

Butte College – Small Business Development Center Butte College Business Trainings- Offering business assistance and information that individuals may need including free one-on-one business consulting services. For businesses impacted by the Camp Fire, SBDC can assist with accessing capital to rebuild businesses, provide free one-on-one business consulting/training needed to survive through various stages of operating a business, and help establish steps toward recovery. This service is free and available to all. In order to participate in SBDC services, individuals must sign up at the following link: http://bit.ly/2X88nuQ and schedule an appointment ahead of time. The Small Business Development Center at Butte College is located at 2480 Notre Dame Boulevard, Chico 95928. For information or general questions regarding SBDC services, call 530-895-9017.

Paradise Ridge Chamber of Commerce- The Paradise Ridge Chamber of Commerce is a resource for businesses that have been directly impacted by the fire, providing information about business recovery information and business-focused events. Additionally, the Chamber is keeping track of businesses that have returned to operate in Paradise and are available to the public. The user is able to search if a business is reopening, closed, has a new location, is in the old location, and to be determined. This list can be found online here:http://bit.ly/2x9rQ3M. Contact the Chamber over the phone at 530-877-9356 (Available Mon-Friday 10am-4pm) or by email at info@paradisechamber.com. Located at 6161 Clark Road, Suite 1, Paradise 95969

3Core, Inc.- Providing recovery information to businesses impacted by the Camp Fire are highly encouraged to contact 3Core. Phone: 530-893-8732. Hours: Monday-Thursday 8am-5pm, and Friday from 8am-12pm (noon).  Online at: http://www.3coreedc.org/  Located in Chico at 1430 East Avenue, Suite 4A, Chico.

Butte County Recovers: Ways that businesses can get connected to available assistance:

  1. View: The Business Recovery Resources Guide  (http://bit.ly/2VTnrMH)
  2. Call: 530-872-1111, Monday – Friday, 8 a.m. – 6 p.m.
  3. Email: butterecovers@ncen.org

Butte County Recovers – Information for Businesses Planning to Open in Affected Areas- Businesses planning on re-opening in the fire affected area who will be installing temporary water systems, including water tanks and hauling water, must contact Butte County Environmental Health prior to opening. Environmental Health must verify that the system is properly installed and that there is a system in place for ongoing water quality monitoring. For businesses who sell or prepare food, additional steps are required prior to re-opening. Businesses and food facilities should contact Environmental Health to schedule an inspection. There will be no fees associated with these inspections. Butte County Environmental Health, 202 Mira Loma Drive in Oroville. Phone:530-552-3880. Food facilities located in the Town of Paradise are required to have additional inspections for onsite sanitation, fire inspections and building inspections. Food business owners should contact the Town of Paradise Development Services to schedule an inspection: 530-872-6291 ext. 114.

SBA – U.S. Small Business Administration- Previously proving disaster-related loans to individuals and businesses. The final deadline for the Economic Injury Disaster Loan (EIDL) was on August 12, 2019. Those with questions or are following up with existing loans can reach out to the SBA online or by phone.  www.SBA.gov/Disaster   or   disasterloan.sba.gov/ela   or   800-659-2955.

Alliance for Workforce Development AFWD- If your employment or business has been affected by the Camp Fire, the Alliance for Workforce Development is available to help. If you need assistance filing your unemployment insurance claim, looking for work, or want to be added to our applicant pool for employment opportunities, please visit us at one of our offices in Chico or Oroville.

Chico Locations

  • 1600 Mangrove Avenue, Suite 115 – Open Monday-Friday from 8am-5pm Phone: 530-616-1053 (The Mangrove location is being described as the Camp Fire Workforce Recovery Center
  • 500 Cohasset Road, Suite 30 – Open Monday-Friday from 8am-5pm

Oroville Location:

  • 78 Table Mountain Blvd – Open Monday-Friday from 8am-5pm

Chico Start-Offering limited office space available for businesses displaced by the Camp Fire. Working with local business partners to link those with extra business space, to businesses in need of operating space. Follow @Chicostart530 on twitter for details. For more information call 530-924-5100, email – tim@chicostart.com,  go online to: https://chicostart.com/, or visit in person at 411 Main Street, Suite 101, Chico

Valley Contractors Exchange- Offers information and resources for contractors, including building code, labor law, and networking resources. Helping contractors navigate the rebuilding regulations process. Contractors can call 530-343-1981, Mon-Friday 9am-5pm. VCE has also put together, in collaboration with the Town of Paradise, a building permit checklist for materials needed before submitting building permits for any rebuild project. Resource information is available online at vceonline.com. The building permit list can be found online here: http://bit.ly/2TVR277

Computers for ClassroomsOffering refurbished computers to those impacted by the Camp Fire that meet income qualifications. For more information about low-cost computers available, call 530-895-4175 available Monday-Friday from 9am – 5pm. Located at: 411 Otterson Drive Suite 100, Chico 95928

Craft Emergency Relief FundThe Craft Emergency Relief Fund, provides $3,000 grant and other assistance to artists working in craft disciplines who are facing a career threatening emergency. CERF+ staff is available during the week from 8:30am-5:00pm EST at 802.229.2306 and info@cerfplus.org to provide counseling and referrals to artists searching for emergency resources. Online:https://cerfplus.org/news/cerf-response-to-2018-california-wildfires/

Volunteer Opportunities

FOR PEOPLE OR GROUPS WHO WANT TO VOLUNTEER: Please call 2-1-1 to learn about volunteer opportunities and also see the listing of agencies below that are recruiting volunteers. 

FOR ORGANIZATIONS THAT NEED VOLUNTEERS: If your organization wishes to post volunteer opportunities, please call 2-1-1 and provide the volunteer opportunity information.

Caring Choices- Offers an online platform to search for volunteer opportunities in Butte County.The site also functions as a place for nonprofits, faith-based groups, and government agencies to post and manage volunteer positions within their organization. Available to those interested in volunteering. Different positions will have different eligibility criteria. Sign-up online at volunteer.caring-choices.org/search or bit.ly/CCvolsiteCFLTRG 

Magalia Community Church – Camp Fire Survivor Resource and Recovery Center- Incoming donation hours Tues, Wed, Thurs & Sat 11:00 a.m. to 3:00 p.m. Incoming donations accepted on these days at the backdoor of the community/fellowship hall. No Sunday donations. No After Hours Dumping. Donations will be received at the back door of the community/fellowship hall on Tues, Wed, Thurs & Sat from 11:00 a.m. to 3:00 p.m. Magalia Community Church, 13700 Old Skyway, Magalia, CA 95494 

Medspire- Medspire Health is a volunteer run free clinic. Volunteer opportunities are available on medical clinic days once a month. Specialized volunteers that are EMTs, NPs, PAs, RNs, LVNs, CNAs, case managers, mental health professionals, and social workers are encouraged to sign up. For more information and to sign up, visit medspire.org/volunteer

Tiny Homes for Camp Fire Survivors – Drop-in and Help Build Tiny Homes (Volunteer Resource) **COVID-19 Update– the Tiny Homes for Camp Fire survivor build site will be closed until further notice due to COVID-19** Tiny Homes for Camp Fire Survivors is seeking volunteers to drop-in and assist in constructing Tiny Homes. Volunteers do not need any special skills or construction knowledge. Volunteers may bring their own tools or use the ones supplied on site. Volunteers are encouraged to bring and use work gloves and safety glasses. Work gloves and safety glasses will be provided if volunteers do not have their own. For more volunteer information contact Tiny Homes for Camp Fire Survivors via Facebook messenger or email campfiretinyhomes@gmail.com.  Volunteers may RSVP to upcoming workdays on the organizer’s Facebook event page: http://bit.ly/2uhpKRT The Tiny Homes work site is located at 1790 Montgomery Street, Oroville (behind the old Ford Dealership)  

Oroville Hope Center – Camp Fire Relief ServicesIf interested in volunteering at any one of the Hope Center Camp Fire Response locations, please email Margie at Margie@orovillehopecenter.org. Volunteers must be at least 15 years of age and able to lift 20lbs. Email Margie at Margie@orovillehopecenter.org 

Paradise Alliance Church – Camp Fire Recovery- Offering volunteer applications for community events and services hosted at the Church. Opportunities change as events develop, if interested in applying or learning more, go online to http://bit.ly/2GZGwHo. Questions can also be directed at 530-877-7069 ext. 234

Butte Humane Society Volunteer ProgramOffering volunteer applications for the Pet Food and Supply Pantry. The pantry is available to all individuals and pets who have been displaced by the Camp Fire and staffed by volunteers. This volunteer opportunity requires applicants to be 12 years or older. Volunteers who are 12-15 years old (Junior Volunteers) must have an adult present at all times who must also apply to be a volunteer and go through the orientation process with their Junior Volunteer. Please note: Junior volunteers and their guardian must fill out separate applications with separate email addresses.  Volunteers who are 16-17 years old may volunteer without an adult on site, but they must have a signature from a parent/guardian on the release form found on the online application. Applicants are also required to purchase a volunteer shirt, attend a shadow shift, and participate in the online orientation. Those interested in volunteering for the Pet Food and Supply Pantry must fill out the general volunteer application. Applications are available online at the Butte Humane Society website: https://buttehumane.org/. For further details please contact the Volunteer Coordinator via email: volunteer@buttehumane.org or call 530-343-7917 ext. 109.    

Habitat For Humanity- Offering individual and group volunteer opportunities with Habitat for Humanity. Participants may volunteer with: the community build site, the team building program, various committees, and the ReStore. http://www.buttehabitat.org/ details the different volunteer opportunities available through Habitat for Humanity. Eligibility requirements vary depending on the task. Some volunteer opportunities may include age limitations for certain projects (Children age 16 or 17 can work on regular work day sites as long as they have a signed waiver from their parent or guardian). For more information regarding eligibility please use the following link: http://bit.ly/2VHx9ow 

Northern Valley Catholic Social Service- **COVID-19 Update- NVCSS offices are closed to the public. The NVCSS team is operating remotely, available by phone and email. For questions or more information, please contact 1-800-846-1451.** Offering volunteer opportunities with Northern Valley Catholic Social Service. Those interested in volunteering with Northern Valley Catholic Social Service with Camp Fire recovery response can contact the Chico office at 530-247-3372 about volunteer opportunities. Additional volunteer information and volunteer applications for NVCSS can be found online at https://nvcss.org/apply-to-volunteer/ . Those with questions about general volunteering can contact the Volunteer Coordinator at 530-247-3372

Shalom Free Clinic Offering volunteer opportunities with Shalom Free Clinic. Visit the clinic website for most up-to-date volunteer needs, medical volunteers are most needed at this time. To access the volunteer form, please use the following link: http://bit.ly/2QTwBcF

Fostering Opportunities

For volunteers interested in fostering impacted animals.

Facebook Group: Camp Fire Animal Connection- http://bit.ly/2KBDwVZ

  • This closed group has been created to help those in need of temporary foster homes for their animals due to the Camp Fire directly connect with people are able to open their homes to animals in need. This is a people-to-people site where animal owners and potential foster caretakers can find one another and explore foster opportunities. Please post your foster need and your foster availability, providing as much detail as possible, so that it might lead to a helpful person-to-person connection.

Evacuation Orders & Warnings
EVACUATION ORDERS and WARNINGS: For current Evacuation Information, go to the following sites-

http://www.buttecounty.net
https://buttecountyrecovers.org
https://twitter.com/ButteSheriff

MAPS OF EVACUATION AND REPOPULATION AREAS: 

Camp Fire Interactive Online Evacuation/Repopulation Map

Enter your address to check if you are in an evacuation or repopulation area.

Camp Fire Structure Status Map

Enter your address to check the damage status of your property.

Data is subject to change as information is gathered and verified. The icons on the map indicate the current known status of the structure. If your structure is not identified by an icon, it has not yet been identified.

Weather Alerts:

FOLLOW NEW ALERTS AND WARNINGS ON THE BUTTE COUNTY SHERIFF TWITTER PAGE. https://twitter.com/ButteSheriff

Follow the National Weather Service Sacramento Twitter for important weather alerts that affect the fire burn areas.

ROAD INFORMATION:

BUTTE COUNTY ROAD CLOSURES AND CONDITIONS 

Please check the link for updated Road conditions and Road closures within Butte County following the Camp Fire and during storm and flood events.

http://www.buttecounty.net/publicworks/Road-Conditions#hide1

STATE HIGHWAY ROAD CONDITIONS 

Always check and call 1 (800) 427-ROAD for highway conditions before traveling.

https://twitter.com/CaltransDist3

https://twitter.com/CHP_Chico

https://www.facebook.com/CHPChico

Missing Persons

Red Cross Safe and Well: If you’ve evacuated due to the Camp Fire, you are encouraged to register at the Red Cross Safe and Well website here: https://safeandwell.communityos.org/cms/index.php Concerned family and friends can also search the list of those who have registered  as “safe and well” by clicking on the “Search Registrants” button.

REPORT MISSING PERSONS

Butte County Sheriff – The Missing Persons Call Center is closed as of 01/02/19. See below for updated direction for filing a missing person’s report. 

REPORT FOUND PERSONS

Butte County Sheriff – If you are on the missing persons list published by the Butte County Sheriff, or if you have reported a family member missing and that person has been FOUND, please notify the sheriff. 

Paradise Police Dispatch at 530-872-6241

Butte County Sheriff’s Office Dispatch at 530-538-7321

RECOVERY AND IDENTIFICATION OF FATALITIES

Butte County Sheriff – if remains are linked to a missing persons case, family members will be able to provide a DNA sample for a match to identify the remains of the deceased.

Mail Services

USPS- Website with updates on open/closed service locations: www.usps.com

The following Post Offices have reopened:

  • Magalia, 14146 Skyway, CA 95954-9998
  • Stirling City, 16939 Skyway, CA 95978-9998Paradise, 6469 Clark Rd, CA 95969-9998
    • Paradise residents can pick up their mail at the Paradise Postal Office Monday – Saturday, 10 am – 4 pm. Please note that Paradise mail is no longer available for pick up in Chico.

Mail in Magalia is available for pickup if customers are not home to sign for it and is brought to the postal office if the mail was not delivered. The mail is then stored at the Magalia postal office.

USPS Magalia is an available office for Magalia street delivery according to Magalia postmaster Cheryl Hacker.

Feb. 15 was the last day that free P.O. boxes were offered at both Magalia and Paradise postal offices. After the date customers have the option to pay $40 for six months for a small P.O. box.

Contact the USPS for other mail questions 1-800-ASK-USPS (1-800-275-8777)

Fraud

Report price gouging to 866-323-7283. See more information here: www.oag.ca.gov/consumers/pricegougingduringdisasters

Office of Inspector General- FEMA Fraud- To report instances of FEMA fraud, visit:https://www.oig.dhs.gov/hotline  and click on FEMA Fraud tab

FEMA (FRAUD) – Anyone with knowledge of fraud, waste, or abuse may call the FEMA Disaster Fraud Hotline at (866) 720-5721 or report it to the Federal Trade Commission at ftccomplaintassistant.gov. You may also send an email to DHSOIGHotline@dhs.gov.

Butte County District Attorney-To report fraud within the County of Butte, call the District Attorney Fraud Line at 1 (866) 323-7283.

Rumor Control & Mitigation

(02/03) Hope Vista Houses – Salvation Army- The Home Vista Project is a program of the Salvation Army that is available through disaster case management. Clients working with a disaster case manager may be eligible to live in housing through the project temporarily as they establish and work on their recovery plan. Applications for this program are not open to the public, and will only be accepted by the Salvation Army from approved disaster case management providers.

(02/03) PG&E Phone Scam- PG&E customers are reporting phone scams with calls that show PG&E on the caller ID 1-800-743-5000. Or, the caller may falsely claim to represent the company. PG&E WILL NEVER ASK FOR YOUR FINANCIAL INFORMATION OVER THE PHONE. For more information, see link:https://twitter.com/PGE4Me/status/1065711547417284608

List Your Services

If you represent an  agency or organization that is offering resources or services at a low or no-cost to Camp Fire Survivors or residents of Butte or Glenn Counties, and would like to be considered for addition to our database and/or the compilation of resource information on this website, please view and complete the following form   here or via  the short link at: bit.ly/BG211ResourceTeam  

Once the program addition form is submitted, a Butte-Glenn 2-1-1 Resource Specialist will review the form and be in contact with you if the described service follows our Inclusion/Exclusion policy, which can be viewed here: http://helpcentral.org/inclusion-exclusion-policy/

Thank you for your asssistance in the community! 

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